By Deepa Seetharaman, Stu Woo and Kirsten Grind
Lawmakers in the U.K. released about 250 pages of internal
Facebook Inc. emails that they said show how executives, including
Chief Executive Mark Zuckerberg, gave some third-party developers
preferential access to user data and contemplated charging
developers for data access.
The documents were released Wednesday as British lawmakers
examine Facebook's use of data.
In a Facebook post Wednesday, Mr. Zuckerberg said: "Like any
organization, we had a lot of internal discussion and people raised
different ideas. Ultimately, we decided on a model where we
continued to provide the developer platform for free and developers
could choose to buy ads if they wanted. This model has worked
well."
He said many of the changes discussed were rooted in the
company's efforts in 2014 and 2015 to rid the platform of abusive
and "sketchy" apps, while also building a business model that was
profitable and sustainable.
The social media giant has been under intense scrutiny this year
for its oversight of user data. The company disclosed earlier this
year that one developer had shared Facebook user records with
Cambridge Analytica, a political analytics firm employed by the
Trump campaign in 2016.
Lawmakers and other critics on both sides of the Atlantic have
said Facebook executives, including Mr. Zuckerberg, were naive
about the risks associated with sharing access to user records.
The internal documents provided to U.K. lawmakers initially
emerged as part of a lawsuit against Facebook filed by Six4Three
LLC, the developer of a now-defunct app. Six4Three sued Facebook in
2015, alleging that its data policies were anticompetitive and
favored certain companies over others. The majority of the
documents filed in the case have been placed under seal at
Facebook's urging and on orders from a California judge. Facebook
called the lawsuit by Six4Three "baseless."
Citing an unredacted court document, The Wall Street Journal
previously reported that Facebook several years ago considered
charging companies for continued access to user data, a step that
would have marked a dramatic shift away from the social-media
giant's policy of not selling that information. In its statement
Wednesday, Facebook said "like any business, we had many of
internal conversations about the various ways we could build a
sustainable business model for our platform. But the facts are
clear: we've never sold people's data."
The documents released in Britain Wednesday included several
messages from Mr. Zuckerberg in which he describes grappling with
how Facebook could leverage its platform. In October 2012, Mr.
Zuckerberg mused that Facebook could charge developers directly for
the data.
"I've been thinking about platform business model a lot this
weekend...if we make it so devs can generate revenue for us in
different ways, then it makes it more acceptable for us to charge
them quite a bit more for using platform," Mr. Zuckerberg wrote,
according to excerpts of the email released Wednesday.
Mr. Zuckerberg, in a separate email that month, expresses doubt
that outside developers, after gaining access to Facebook user
data, would share that information with other outsiders.
In the email, to then-Facebook executive Sam Lessin, Mr.
Zuckerberg says he is "generally skeptical that there is as much
data leak strategic risk as you think," according to an excerpt of
that exchange, published along with a summary of findings written
by Damian Collins, chairman of the House of Commons Digital, Media,
Culture and Sport Committee.
"I think we leak info to developers, but I just can't think if
any instances where that data has leaked from developer to
developer and caused a real issue for us," Mr. Zuckerberg wrote,
according to the excerpt.
A Facebook spokeswoman couldn't immediately provide details
about what Mr. Zuckerberg meant when he described the risks of data
leakage in the exchange.
Facebook said in a statement that the documents released
Wednesday "are only part of the story and are presented in a way
that is very misleading without additional context."
Facebook executives, in the emails, also discussed an
arrangement in which outside companies like Netflix Inc., Airbnb
Inc. and Lyft Inc. were allowed to gather information about
Facebook members who used their services beyond what was available
to the vast majority of other developers, according to the
emails.
The emails also detailed efforts to target competitors.
Executives at the company decided to hamper a video service from
rival Twitter Inc., according to a record of an online chat among
Facebook executives in January 2013.
The record shows Facebook executive Justin Osofsky describing
Vine, a feature from Twitter that lets people make six-second
videos. Mr. Osofsky said Facebook currently allowed Vine users to
find their friends via Facebook. "Unless anyone raises objections,
we will shut down their friends API access today," Mr. Osofsky
wrote, referring to a way to easily connect to Facebook. "We've
prepared reactive PR," appearing to refer to public relations.
Mr. Zuckerberg responded: "Yup, go for it," according to a
record of the chat.
Write to Deepa Seetharaman at Deepa.Seetharaman@wsj.com, Stu Woo
at Stu.Woo@wsj.com and Kirsten Grind at kirsten.grind@wsj.com
(END) Dow Jones Newswires
December 05, 2018 14:24 ET (19:24 GMT)
Copyright (c) 2018 Dow Jones & Company, Inc.
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