In Response to the COVID-19 Worldwide, Cruise Line is
Allowing Cancellations for Cruises Departing through
May 31, 2020
SANTA CLARITA, Calif.,
March 6, 2020 /PRNewswire/
-- Princess Cruises is temporarily modifying its cancellation
policy for cruises and cruise tours departing through May 31, 2020. The cruise line is implementing
this revised policy to assist guests making decisions regarding
their upcoming cruise vacations during the evolving worldwide
COVID-19 situation.
The details vary by departure date.
Date of
Departure*
|
Policy
Update
|
|
|
Apr 3 or
earlier
|
Cancel up to 72hrs
before sailing to
receive
|
|
Future Cruise Credit
(FCC) for 100% of cancellation fees
|
|
|
Apr 4 – May
31
|
Cancel by Mar 31,
2020 and receive FCC for 100% of cancellation fees
|
|
|
Jun 1 – June
30
|
Final Payment moves
to 60 days prior to sailing (from 90 days)
|
* Date of departure is from the start date of your cruise or
cruise tour, whichever is earlier. Excludes Chartered Cruises
Guests that choose to keep their booking as currently scheduled
for departures between March 9 and May
31 will receive the following Onboard Credit amounts
(USD):
- $100 per cabin for 3-day and
4-day cruises
- $150 per cabin for 5-day
cruises
- $200 per cabin for 6 day and
longer cruises
Future Cruise Credits will automatically be applied to each
guests Captain Circle account after they have cancelled. Future
Cruise Credits will not be available instantly and may take up to
10 business days to be processed.
Full details can be found at
https://www.princess.com/news/notices_and_advisories/notices/temporary-cancellation-policy.html
Additional information about Princess Cruises is available
through a professional travel advisor, by calling 1-800-PRINCESS
(1-800-774-6237), or by visiting the company's website at
princess.com.
About Princess Cruises
One of the best-known names in
cruising, Princess Cruises is the fastest growing international
premium cruise line and tour company operating a fleet of 18
modern cruise ships, carrying two million guests each year to
380 destinations around the globe, including the Caribbean, Alaska, Panama Canal, Mexican Riviera,
Europe, South America, Australia/New
Zealand, the South Pacific, Hawaii, Asia,
Canada/New England, Antarctica and World Cruises. A team of
professional destination experts have curated 170 itineraries,
ranging in length from three to 111 days and Princess Cruises is
continuously recognized as "Best Cruise Line for
Itineraries."
In 2017 Princess Cruises, with parent company Carnival
Corporation, introduced MedallionClass Vacations enabled by the
OceanMedallion, the vacation industry's most advanced wearable
device, provided free to each guest sailing on a MedallionClass
ship. The award-winning innovation offers the fastest way to a
hassle-free, personalized vacation giving guests more time to do
the things they love most. MedallionClass Vacations will be
activated on five ships by the end of 2019. An activation plan will
continue across the global fleet in 2020 and beyond.
Princess Cruises continues its multi-year, "Come Back New
Promise" – a $450 million-dollar
product innovation and cruise ship renovation campaign that will
continue to enhance the line's onboard guest experience. These
enhancements result in more moments of awe, lifetime memories and
meaningful stories for guests to share from their cruise vacation.
The product innovations include partnerships with award-winning
Chef Curtis Stone; engaging
entertainment inspired shows with Broadway-legend Stephen Schwartz; immersive activities for the
whole family from Discovery and Animal Planet that include
exclusive shore excursions to onboard activities; the ultimate
sleep at sea with the award-winning Princess Luxury Bed and
more.
Two new Royal-class ships are currently under construction -
Enchanted Princess, scheduled for delivery in June 2020, followed by Discovery Princess in
November 2021. Princess previously
announced that two new (LNG) ships which will be the largest ships
in the Princess fleet, accommodating approximately 4,300 guests are
planned for delivery in 2023 and 2025. Princess now has four
ships arriving over the next five years between 2020 and 2025. The
company is part of Carnival Corporation & plc (NYSE/LSE: CCL;
NYSE:CUK).
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SOURCE Princess Cruises