SAN FRANCISCO, Nov. 7, 2019 /PRNewswire/ -- Salesforce
[NYSE: CRM], the global leader in CRM, today announced Forrester
Research has positioned Salesforce as a leader in its report, The
Forrester Wave™: Enterprise Marketing Software Suites, Q3 2019.
Salesforce Marketing Cloud received the highest possible scores in
the criteria of artificial intelligence, customer experience
capabilities, consumer privacy, product vision, partner ecosystem
and services and support.
Salesforce Marketing Cloud provides intelligent marketing for
today's connected customer. With Marketing Cloud, marketers are
empowered to know their customers, personalize marketing with
Einstein, engage with them across email, mobile, social, digital
advertising and more, and analyze the impact to improve campaign
performance.
"Companies all over the world are challenged with understanding
customer wants and needs, how to engage with them across channels
and how to analyze campaign results to drive improvements," said
Adam Blitzer, CEO of Marketing Cloud
at Salesforce. "Only Salesforce provides companies with a complete
marketing platform across B2B and B2C including email marketing,
social, digital advertising and analytics, as well as commerce,
service and other critical touch points in the customer
journey."
Additional Information
- The Forrester Wave™: Enterprise Marketing Software Suites, Q3
2019 is available here.
- To learn more about Salesforce Marketing Cloud, please visit:
https://www.salesforce.com/products/marketing-cloud/overview/
Connect with Salesforce
- Follow @salesforce and @marketingcloud on Twitter
- Like Marketing Cloud on Facebook:
https://www.facebook.com/MarketingCloud/
About Salesforce
Salesforce is the global leader in
Customer Relationship Management (CRM), bringing companies closer
to their customers in the digital age. Founded in 1999, Salesforce
enables companies of every size and industry to take advantage of
powerful technologies—cloud, mobile, social, internet of things,
artificial intelligence, voice and blockchain—to create a 360° view
of their customers. For more information about Salesforce (NYSE:
CRM), visit: www.salesforce.com.
Any unreleased services or features referenced in this or other
press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase
Salesforce applications should make their purchase decisions based
upon features that are currently available. Salesforce has
headquarters in San Francisco,
with offices in Europe and
Asia, and trades on the New York
Stock Exchange under the ticker symbol "CRM." For more information
please visit https://www.salesforce.com, or call
1-800-NO-SOFTWARE.
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SOURCE Salesforce