TELUS PureFibre customers now have access to two world-class Wi-Fi
solutions backed by Western Canada’s largest and only 100 per cent
pure fibre-to-the-home network. The first is our award-winning
Wi-Fi 6 access point with tri-band technology, delivering the
fastest home Wi-Fi speeds in Western Canada. Third party testing
confirms that our tri-band technology enables the fastest Wi-Fi 6
speeds in B.C. and Alberta1. The second is Wi-Fi Plus, Canada’s
first all-in-one personalized Wi-Fi service that customers can add
to their Wi-Fi 6 connection to ensure the most reliable, whole-home
coverage2, along with a dedicated support team, network security,
and professional installation. When combined, customers can enjoy
the fastest home Wi-Fi speeds1 with our Wi-Fi 6 access point and
whole-home coverage with Wi-Fi Plus – creating an unmatched home
Wi-Fi experience that is only offered by TELUS.
“Our advanced Wi-Fi 6 access point and new Wi-Fi
Plus service are changing the game for how our customers connect,”
said Zainul Mawji, EVP and President, Home Solutions & Customer
Excellence. “We all know what it feels like to have that one spot
in our home where the Wi-Fi connection just isn't as strong, and
the frustration that can cause ourselves and our families. We’re
alleviating that pain point by providing whole-home coverage, all
while delivering a more responsive gaming experience for players,
extending the battery life of our connected devices, enhancing
network security, and offering our customers a dedicated support
line – an industry first. Our advancements in Wi-Fi will ultimately
give our customers peace of mind so that they never have to worry
about the reliability, safety, coverage, or speed of every
connected device and their household Wi-Fi connection again.”
With Wi-Fi Plus, customers can rest assured that
their Wi-Fi network will work optimally in every corner of the
home, and that they have ongoing support at their fingertips. When
subscribers sign up for Wi-Fi Plus, our technicians perform a
customized installation experience to best determine the optimal
number and location of access points throughout the home to ensure
a strong and reliable Wi-Fi connection, and we offer access to a
dedicated group of experts that can be easily booked whenever it’s
most convenient for the customer. Additionally, Wi-Fi Plus delivers
network security so that every connected device in the home is
protected from malicious content and hackers.
Our Wi-Fi 6 access point was designed to look great
in any space, receiving a Red Dot Design Award for its sleek
aesthetics3, and gives our customers the next-generation source for
the fastest Wi-Fi1 experience. This ultra-fast connection is backed
by our PureFibre Network ®, enabling us to seamlessly increase
bandwidth and capacity to deliver the fastest Internet4 and Wi-Fi
speeds to TELUS PureFibre customers. Wi-Fi 6 reduces lag during
video conferencing when working from home, offers a more responsive
gaming experience for players, extends the battery life of
connected devices, improves wireless network security, and enables
faster speeds for everyone at home -- even when multiple devices
are connected.
In 2021, TELUS was named the fastest Internet
Service Provider in Canada by New York-based PCMag for the second
consecutive year5. Additionally, TELUS PureFibre was recognized for
having the fastest game download speeds in Canada by Steam6. TELUS’
superior wireless network speed, strength, and reliability has also
been recognized by two industry-leading experts, including being
named the fastest mobile provider in Canada for the ninth
consecutive time by Seattle-based Ookla®7 and earning the title of
Canada’s fastest mobile network in London-based Opensignal’s 2021
Mobile Network Experience Report (Canada)8.
Wi-Fi 6 and Wi-Fi Plus are available to all new and
existing TELUS PureFibre customers in B.C. and Alberta. More
details are available at telus/com/en/internet/wifi.
About TELUSTELUS (TSX: T, NYSE:
TU) is a dynamic, world-leading communications technology company
with $17 billion in annual revenue and 17 million customer
connections spanning wireless, data, IP, voice, television,
entertainment, video, and security. Our social purpose is to
leverage our global-leading technology and compassion to drive
social change and enable remarkable human outcomes. Our
longstanding commitment to putting our customers first fuels every
aspect of our business, making us a distinct leader in customer
service excellence and loyalty. The numerous, sustained accolades
TELUS has earned over the years from independent, industry-leading
network insight firms showcase the strength and speed of TELUS’
global-leading networks, reinforcing our commitment to provide
Canadians with access to superior technology that connects us to
the people, resources and information that make our lives
better.
TELUS Health is Canada’s leader in digital health
technology, improving access to health and wellness services and
revolutionizing the flow of health information across the continuum
of care. TELUS Agriculture provides innovative digital solutions
throughout the agriculture value chain, supporting better food
outcomes from improved agri-business data insights and processes.
TELUS International (TSX and NYSE: TIXT) is a leading digital
customer experience innovator that designs, builds, and delivers
next-generation solutions, including AI and content management, for
global and disruptive brands across high-growth industry verticals,
including tech and games, communications and media, ecommerce and
FinTech, healthcare, and travel and hospitality. TELUS and TELUS
International operate in 25+ countries around the world.
Driven by our determination and vision to connect
all citizens for good, our deeply meaningful and enduring
philosophy to give where we live has inspired TELUS, our team
members and retirees to contribute more than $900 million and 1.8
million days of service since 2000. This unprecedented generosity
and unparalleled volunteerism have made TELUS the most giving
company in the world. Together, let’s make the future friendly.
For more information
about TELUS, please visit telus.com, follow us @TELUSNews on
Twitter and @Darren_Entwistle on Instagram.
For media inquiries, please
contact:
Chelsey RajzerTELUS Public
Relationschelsey.rajzer@telus.com
____________________1 Based on third-party testing
that compared the upload and download throughput speeds of TELUS
and its major competitor’s Wi-Fi 6 devices. Not available in all
areas. Benefits of Wi-Fi 6 are only experienced on Wi-Fi 6 enabled
devices. For more information on Wi-Fi 6 capabilities visit
telus.com/WiFi.2 Wired backhaul is more reliable because it uses a
wired connection to transmit data, rather than Wi-Fi, which is an
unlicensed spectrum, subject to uncontrollable interference. A
wired backhaul also enables a better Wi-Fi experience as the
connection between access points is not using up valuable air time,
as a result, that airtime can be used by client devices on the
network.3 Red Dot of the Red Dot Award: Product Design [2021]. See
TELUS WiFi 6 Access Point for more details.4 TELUS offers the
fastest combined download and upload speeds of up to 1.5 Gbps and
940 Mbps respectively. In comparison, Shaw's fastest upload speed
is 100 Mbps and download speed is 1.5 Gbps. TELUS is the only major
provider in Western Canada with a 100% fibre optic connection to
the home. Fibre optic technology is based on light signals which is
not impacted by the capacity constraints and environmental stresses
that affect traditional copper wire or copper wire hybrid networks.
That means a fast, consistent connection to your home. With Shaw's
hybrid network, connections switch to copper cables at a hub and
split into multiple homes, creating a shared, less reliable network
that can slow down speeds. Not available in all areas. Individual
results may vary depending on location, usage within the home
network, number of connected devices on the speed profile,
applicable network management or server configurations. For a
description of TELUS’ network management practices please see
telus.com/networkmanagement.5 Based on a national average of the
PCMag Speed Index that compares major Canadian ISPs using 78,301
tests conducted between April 1, 2020 and June 7, 2021. Reproduced
with permission. © 2021 Ziff Davis, LLC. All Rights Reserved. A
trademark of Ziff Davis, LLC. Used under license.6 Based on average
download speeds for all game downloads from the Steam client across
Canada as of November 4, 2021. Does not include broadcast or
streaming video content. See
http://store.steampowered.com/stats/content/ for the latest
results.7 Based on analysis by Ookla® of Speedtest Intelligence®
data for Q2-Q3 2017, Q1-Q2 and Q3-Q4 in 2018, 2019 and 2020, Q1-Q2
and Q3-Q4 in 2021. Ookla trademarks used under license and
reprinted with permission.8 Opensignal Awards – Canada: Mobile
Network Experience Report, August 2021, based on independent
analysis of mobile measurements recorded during the period April 1
– June 29, 2021. © 2021 Opensignal Limited.
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