UnitedHealthcare and Optum Take Action to Support People Affected by Floods in Mississippi
February 18 2020 - 4:39PM
Business Wire
- Assistance for UnitedHealthcare plan participants whose
access to care or prescriptions needs may have been
affected
- Free emotional-support help line from Optum open to
anyone
UnitedHealthcare and Optum, the health benefits and services
companies of UnitedHealth Group (NYSE: UNH), are taking action to
help people who may be affected by the recent floods in
Mississippi.
Support includes assisting health plan participants who may need
to make alternate arrangements to access care and early
prescription refills, as well as offering a free emotional-support
line to help people who might be affected.
- Help Finding a Network Care Provider, Early Refills:
Plan participants who need help finding a care provider in the
UnitedHealthcare network or obtaining early prescription refills
can call customer care at the number located on the back of their
medical ID cards.
- UnitedHealthcare App: People enrolled in
employer-sponsored and individual health plans who have a
smartphone can download the free UnitedHealthcare app, which
provides instant access to their ID card, ability to review and
manage prescription medications, locate nearby network care
providers and facilities, their personal health benefits and more.
The app also enables eligible plan participants to directly
schedule and conduct a Virtual Visit with a doctor* and
schedule a callback from a UnitedHealthcare customer service
advocate**. The app is available now for download at no additional
charge for Android and Apple devices to people enrolled in
UnitedHealthcare health benefit plans.
- Free Help Line: Optum, a leading health and behavioral health
services company, is offering a free emotional-support help line.
The toll-free number, 866-342-6892, will be open 24 hours a day,
seven days a week, for as long as necessary. The service is free of
charge and open to anyone. Specially trained Optum mental health
specialists help people manage their stress and anxiety so they can
continue to address their everyday needs. Callers may also receive
referrals to community resources to help them with specific
concerns, including financial and legal matters. Along with the
toll-free help line, emotional-support resources and information
are available online at www.liveandworkwell.com.
* Additional out-of-pocket costs may be required for
telemedicine services depending on the plan and any applicable
state requirements.
** Most UnitedHealthcare employer-sponsored plan participants
have access to the callback feature.
About UnitedHealth Group UnitedHealth Group (NYSE: UNH) is a
diversified health care company dedicated to helping people live
healthier lives and helping to make the health system work better
for everyone. UnitedHealth Group offers a broad spectrum of
products and services through two distinct platforms:
UnitedHealthcare, which provides health care coverage and benefits
services; and Optum, which provides information and
technology-enabled health services. For more information, visit
UnitedHealth Group at www.unitedhealthgroup.com or follow
@UnitedHealthGrp on Twitter.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20200218006095/en/
Dimitri Senaratna UnitedHealth Group 952-936-3275
dimitri_senaratna@uhg.com
UnitedHealth (NYSE:UNH)
Historical Stock Chart
From Aug 2024 to Sep 2024
UnitedHealth (NYSE:UNH)
Historical Stock Chart
From Sep 2023 to Sep 2024