CarePlus Health Plans Once Again Achieves Medicare’s Highest Quality Rating
October 11 2019 - 1:30PM
Business Wire
This marks the second year in a row and the
third time overall that CarePlus’ Medicare Advantage health plan in
Florida achieved the 5-star rating
CarePlus Health Plans, Inc.’s Medicare Advantage plan in Florida
achieved 5-stars – the highest possible rating – from the Centers
for Medicare & Medicaid Services (CMS) for the 2020 plan year.
This marks the second year in a row and the third time overall that
the CarePlus Medicare Advantage HMO, offered throughout Florida,
received the top rating. CarePlus is a subsidiary of Humana Inc.
(NYSE: HUM).
CarePlus currently serves approximately 140,000 Medicare members
throughout Florida. The Star Ratings are posted at
www.medicare.gov.
“We recognize that we could not achieve this top rating without
the collaboration of the caring primary care physicians who offer
high quality medical care to our members,” said CarePlus Regional
President Bruno Piquin. “We are especially honored to have CMS
recognize CarePlus with its highest quality rating two years in a
row, which acknowledges the hard work our employees do to provide
the best possible service to our members.”
The Medicare 5-star rating system rates the excellence of
Medicare plans nationally. A plan may receive a rating between one
and five stars, with five stars representing the highest rating.
Star Ratings are calculated each year and may change from one year
to the next.
CMS uses information from member-satisfaction surveys, health
plans, and health care providers to assign overall Star Ratings to
plans. The rating system uses more than 40 different quality
measures in nine categories, including:
- Staying Healthy: Screenings, Tests and Vaccines
- Managing Chronic (Long Term) Conditions
- Member Experience with Health Plan
- Member Complaints and Changes in the Health Plan’s
Performance
- Health Plan Customer Service
- Drug Plan Customer Service
- Member Complaints and Changes in the Drug Plan’s
Performance
- Member Experience with Drug Plan
- Drug Safety and Accuracy of Drug Pricing
People who are Medicare‐eligible can find out more about
CarePlus Health Plans by contacting 1-855-450-1352, (TTY 711) from
8 a.m. to 8 p.m. local time, seven days a week, or visiting
www.careplushealthplans.com.
About CarePlus Health
Plans
CarePlus Health Plans, Inc., a recognized leader in health care
delivery, has been in operation in the state of Florida for 20
years. CarePlus is committed to enriching the health care
experience for consumers and business partners through the
provision of Medicare Advantage HMO health plans. With corporate
offices in Miami and Tampa, the company offers a broad choice of
Medicare Advantage Prescription Drug plans to approximately 140,000
Medicare Advantage members located throughout Florida. More
information is available at www.careplushealthplans.com.
About Humana
Humana Inc. is committed to helping our millions of medical and
specialty members achieve their best health. Our successful history
in care delivery and health plan administration is helping us
create a new kind of integrated care with the power to improve
health and well-being and lower costs. Our efforts are leading to a
better quality of life for people with Medicare, families,
individuals, military service personnel, and communities at
large.
To accomplish that, we support physicians and other health care
professionals as they work to deliver the right care in the right
place for their patients, our members. Our range of clinical
capabilities, resources and tools – such as in-home care,
behavioral health, pharmacy services, data analytics and wellness
solutions – combine to produce a simplified experience that makes
health care easier to navigate and more effective.
More information regarding Humana is available to investors via
the Investor Relations page of the company’s website at humana.com,
including copies of:
- Annual reports to stockholders;
- Securities and Exchange Commission filings;
- Most recent investor conference presentations;
- Quarterly earnings news releases and conference calls;
- Calendar of events; and
- Corporate Governance information.
CarePlus is an HMO plan with a Medicare contract. Enrollment in
CarePlus depends on contract renewal. Every year, Medicare
evaluates plans based on a 5-star rating system.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20191011005475/en/
Nancy A. Hanewinckel Humana Corporate Communications
941-585-4763 nhanewinckel1@humana.com
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