Automate First Notice of Loss (FNOL) to Enhance Customers’ Claims Journey with EasySend’s New Guidewire Marketplace App
December 08 2022 - 8:55AM
Business Wire
Guidewire (NYSE: GWRE) and EasySend announced that EasySend’s
new Ready for Guidewire accelerator for Guidewire ClaimCenter is
now available in the Guidewire Marketplace.
The claims experience can be a differentiator in how
policyholders view their insurers, and a positive customer journey
may translate to loyalty, reported Bain & Company. Digital
channels that automate and streamline claims processing provide
convenience and save time. EasySend’s Digital Builder, a no-code
development platform, enables P&C insurers to quickly transform
their First Notice of Loss (FNOL) process within ClaimCenter,
eliminating the need for policyholders to submit forms and PDFs.
The app’s integration with Guidewire merges FNOL information with
prefill data using ClaimCenter’s native fields and EasySend APIs.
With the EasySend app in ClaimCenter, policyholders can use mobile
phones and other devices to easily initiate claims.
The EasySend accelerator for ClaimCenter also enables virtual
collaborative browsing (co-browsing) for online support and, in
addition, provides an electronic signature feature. Other features
include conversion of existing paper forms to digital format.
Preconfigured with enterprise-grade security, the EasySend app
meets all insurance industry compliance standards and privacy data
requirements.
With EasySend’s solution in ClaimCenter, insurers can:
- Easily tailor and deploy the app for any P&C use case to
simplify and speed up FNOL and the claims process;
- Improve claims accuracy using policyholders’ input information
and prefill data; and
- Instantly access policyholder information to expedite
processing, review analytics, and develop reports.
“Customers welcome anytime, anywhere technology solutions that
save time,” said Tal Daskal, CEO of EasySend. “As a digital-first
solution in ClaimCenter, the EasySend platform enables insurers to
provide customers with a simple, expedited FNOL process. This
no-code platform is easy for insurers to implement, with no
development time and minimal training and IT resources.”
“We congratulate EasySend on the publication of its FNOL app for
ClaimCenter,” said Zachary Gustafson, General Manager, Claims &
InsuranceNow, Guidewire. “With EasySend’s technology, insurers can
quickly and accurately initiate claims, streamlining the claimant
experience and reducing operational costs.”
About EasySend
EasySend is leading the charge for a digital future by
empowering insurance carriers, banks, and financial services to
transform manual, paper-based processes into powerful digital
experiences on any device. EasySend empowers enterprises to deliver
new digital journeys faster and improve the customer experience at
a fraction of the cost with their innovative no-code development
platform. By transforming your front-end data collection into a
comfortable experience for the end-users, EasySend is empowering
organizations to automate workflows and streamline customer
interactions. The company was founded in 2016 and has offices in
the U.S., Germany, and headquarters in Tel Aviv, Israel. For more
information, visit https://www.easysend.io/.
About Guidewire PartnerConnect ecosystem and Ready for
Guidewire
Guidewire’s solution ecosystem is the largest in the P&C
industry, with over 175 solution partners providing over 185
integrations in the Guidewire Marketplace. Guidewire PartnerConnect
Solution partners provide software, technology, and data solutions
as well as insurance support services. Our Solution partners help
drive business value and innovation for insurers by developing and
delivering integrations, extensions, apps, and other complementary
solutions for Guidewire products. All of our Ready for Guidewire
partner solutions are validated for security, quality, and
compatibility with Guidewire, and can be found on the Guidewire
Marketplace.
For more information about Guidewire PartnerConnect, please
visit http://www.guidewire.com/partners.
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage,
innovate, and grow efficiently. We combine digital, core,
analytics, and machine learning to deliver our platform as a cloud
service. More than 500 insurers in 38 countries, from new ventures
to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable
their success. We are proud of our unparalleled implementation
track record, with 1,000+ successful projects, supported by the
largest R&D team and partner ecosystem in the industry. Our
marketplace provides hundreds of applications that accelerate
integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow
us on Twitter and LinkedIn.
NOTE: For information about Guidewire’s
trademarks, visit https://www.guidewire.com/legal-notices.
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version on businesswire.com: https://www.businesswire.com/news/home/20221208005027/en/
Melissa Cobb Senior Public Relations Manager Guidewire Software,
Inc. +1.650.464.1177 mcobb@guidewire.com
Elyssa Bloom EasySend +972 54-320-9898 e.bloom@easysend.io
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