NEW YORK, Oct. 20, 2020 /PRNewswire/ -- Atento S.A. (NYSE:
ATTO, "Atento" or "Company"), one of the world's top five largest
providers of customer relationship management and business process
outsourcing (CRM/BPO) and leader in Latin
America, announced today that Bill
Payne will join the Atento board of directors, as an
independent director. Mr. Payne will replace Oliver Feix, who is stepping down as a member of
the Company's board.
Carlos López-Abadía, Atento's Chief Executive Officer,
said, "As a new independent director of Atento's board, Bill will
undoubtedly add significant value to our company, owing to his
extensive experience in the customer experience sector and in the
technology sector which we increasingly serve. His breadth of
technology knowledge, international background and many leadership
roles at tech companies strongly complement our board, whose
ongoing guidance and support have been invaluable. We look forward
to working with Bill as well, in advancing our Three Horizon
transformation plan to drive operational excellence, build out our
portfolio of higher-value next-generation digital services and
products, and further penetrate new high-growth verticals and the
US nearshore market. We also thank Oliver for his past
contributions on these fronts as a board member."
Bill Payne has over 30 years of
executive and management experience in both small, entrepreneurial,
and large corporate environments and cultures, having also served
in several non-executive, mentoring, advisory and consulting
roles.
In addition to his current roles at several global start-up
companies, such as Room Rocket, Usable Media and Excello, he is a
board mentor at Critical Eye, and a venture capitalist with
UK-based Octopus Investments. He is an experienced Non-Exec
Director and Chair as well as a visiting Professor at several
business schools, including Lancaster University, Henley Management
School, Lyon Business School and the University of Surrey, where he
was President of the Surrey Business School MBA program.
Earlier in his career, Mr. Payne was a senior executive at IBM,
where he held leadership roles in consulting, strategy and process
outsourcing in Europe and other
geographies, including as General manager of the Global Customer
Experience (CRM) Outsourcing Group. Mr. Payne also leads his own
strategic consultancy Acadameus, which advises start-ups, mid-caps
and high-growth companies.
About Atento
Atento is one of the world's five largest providers of customer
relationship management and business process outsourcing (CRM/BPO)
services and a leader in Latin
America. Atento is also a leading provider of Nearshoring
CRM/BPO services for companies operating in the United States. Since 1999, the company has
developed its business model in 13 countries and has a presence in
Spain and a workforce of 150,000
employees. Atento has more than 400 customers to which it provides
a wide range of CRM/BPO services through multiple channels. Its
clients are leading multinational companies in sectors such as
technology, new digital enterprises, telecommunications, finance,
healthcare, consumer consumption and public administration, among
others. Atento shares are traded under the symbol ATTO on the New
York Stock Exchange. In 2019, Atento was recognized by Great Place
to Work® as one of the 25 Best Multinationals to Work in the World
and as one of the 25 Best Multinationals to work in Latin America. For more information
www.atento.com
Investor
Relations
Shay Chor
+55 11
3293-5926
shay.chor@atento.com
|
Investor
Relations
Fernando
Schneider
+ 55 11
3779-8119
fernando.schneider@atento.com
|
Media
Relations
Pablo Sánchez
Pérez
+34
670031347
pablo.sanchez@atento.com
|
Forward-Looking Statements
This press release
contains forward-looking statements. Forward-looking statements can
be identified by the use of words such as "may," "should,"
"expects," "plans," "anticipates," "believes," "estimates,"
"predicts," "intends," "continue" or similar terminology. These
statements reflect only Atento's current expectations and are not
guarantees of future performance or results. These statements are
subject to risks and uncertainties that could cause actual results
to differ materially from those contained in the forward-looking
statements. In particular, the COVID-19 pandemic, and governments'
extraordinary measures to limit the spread of the virus, are
disrupting the global economy and Atento's industry, and
consequently adversely affecting the Company's business, results of
operation and cash flows and, as conditions are recent, uncertain
and changing rapidly, it is difficult to predict the full extent of
the impact that the pandemic will have. Risks and
uncertainties include, but are not limited to, competition in
Atento's highly competitive industries; increases in the cost of
voice and data services or significant interruptions in these
services; Atento's ability to keep pace with its clients' needs for
rapid technological change and systems availability; the continued
deployment and adoption of emerging technologies; the loss,
financial difficulties or bankruptcy of any key clients; the
effects of global economic trends on the businesses of Atento's
clients; the non-exclusive nature of Atento's client contracts and
the absence of revenue commitments; security and privacy breaches
of the systems Atento uses to protect personal data; the cost of
pending and future litigation; the cost of defending Atento against
intellectual property infringement claims; extensive regulation
affecting many of Atento's businesses; Atento's ability to protect
its proprietary information or technology; service interruptions to
Atento's data and operation centers; Atento's ability to retain key
personnel and attract a sufficient number of qualified employees;
increases in labor costs and turnover rates; the political,
economic and other conditions in the countries where Atento
operates; changes in foreign exchange rates; Atento's ability to
complete future acquisitions and integrate or achieve the
objectives of its recent and future acquisitions; future
impairments of our substantial goodwill, intangible assets, or
other long-lived assets; and Atento's ability to recover consumer
receivables on behalf of its clients. In addition, Atento is
subject to risks related to its level of indebtedness. Such risks
include Atento's ability to generate sufficient cash to service its
indebtedness and fund its other liquidity needs; Atento's ability
to comply with covenants contained in its debt instruments; the
ability to obtain additional financing; the incurrence of
significant additional indebtedness by Atento and its subsidiaries;
and the ability of Atento's lenders to fulfill their lending
commitments. Atento is also subject to other risk factors described
in documents filed by the company with the United States Securities
and Exchange Commission.
These forward-looking statements speak only as of the date on
which the statements were made. Atento undertakes no obligation to
update or revise publicly any forward-looking statements, whether
as a result of new information, future events or otherwise.
View original content to download
multimedia:http://www.prnewswire.com/news-releases/atento-announces-appointment-of-new-independent-board-director-301155734.html
SOURCE Atento S.A.