By Georgia Wells

 

Frances Haugen has one thing she hopes people will take away from her disclosures about her former employer: Facebook can change, but it is not going to do so on its own.

In testimony before the Senate consumer protection subcommittee on Tuesday, Ms. Haugen said Facebook has portrayed the problems on its social-media platforms as unsolvable issues that leave consumers with hard choices.

"They want you to believe that you must choose between a Facebook full of divisive and extreme content, or losing one of the most important values our country was founded upon: free speech," she said.

She said her goal today was to communicate that these problems are actually solvable.

Ms. Haugen also said Facebook's lack of transparency has limited the development of options to address some of these problems.

"Today no regulator has a menu of solutions for how to fix Facebook, because Facebook didn't want them to know enough about what's causing the problems," Ms. Haugen said.

"Otherwise there wouldn't have been a need for a whistleblower," she said.

 

Write to Georgia Wells at georgia.wells@wsj.com

(END) Dow Jones Newswires

October 05, 2021 12:35 ET (16:35 GMT)

Copyright (c) 2021 Dow Jones & Company, Inc.
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