The UPS Store, Marken Team Up For Drop-Off Service for Clinical Trial Samples in U.S.
February 28 2018 - 11:00AM
The UPS Store and Marken announced today the launch of a new option
that will allow nurses to drop off clinical trial samples at
approximately 4,600 The UPS Store® locations within the United
States. This expanded service is a direct result of the exponential
growth of home-based clinical trials in the past few years. The UPS
Store and Marken are subsidiaries of UPS (NYSE: UPS), and are proud
to be able to provide patients and nurses greater flexibility and
convenience for home care.
This new option complements the diverse portfolio of Corporate
Retail Solution programs available through The UPS Store. These
custom solutions can leverage the physical footprint of The UPS
Store locations to help improve a client’s operations and enhance
their customer service experience.
“At The UPS Store, we’re always looking to build relationships
with corporate customers who can benefit from our locally owned and
operated stores throughout the U.S.,” said Jeff Giboney, Vice
President of The UPS Store Corporate Retail Solutions. “Through
providing convenient locations for drop-offs and outstanding
customer service we give people one less thing to worry about
during a trying time. The UPS Store has an expansive network that
will make it possible for Marken to reach more customers than ever
before.”
Approximately 84% of the U.S. population lives within 10 miles
of a The UPS Store location in the United States. The UPS Store
locations have the capability to handle pre-packed, pre-paid
shipments with samples that require dry ice. The UPS Store can
offer UPS Next Day Air® service, early morning delivery to the
central and regional labs from many origins.
Marken will manage the booking of shipments with UPS in order to
ensure protocol compliance, patient data blinding and data
encryption, which are required for clinical trials.
Wes Wheeler, Marken’s Chief Executive Officer, said, “As the
clinical trial industry moves toward more personalized treatments,
Marken is ensuring our services evolve for these more complex and
specialized trials. This new drop-off solution will allow nurses to
take specimens directly to one of the closest The UPS Store centers
and enable fast delivery to our central lab client locations for
rapid analysis. Given our new ownership by UPS, we are now able to
leverage their vast network and the thousands of daily flights each
day to all parts of the United States.”
About The UPS Store
With approximately 5,000 locations across North America, The UPS
Store network comprises the nation’s largest franchise system of
retail shipping, postal, print and business service centers. The
UPS Store locations in the U.S. are independently owned and
operated by licensed franchisees of The UPS Store, Inc., a
subsidiary of UPS. Services, products, pricing and hours of
operation may vary by location. For additional information on The
UPS Store, visit theupsstore.com. For information on franchise
opportunities for opening a The UPS Store location, visit
https://www.theupsstorefranchise.com/. Follow The UPS Store on
Twitter at @TheUPSStore and like The UPS Store on Facebook at
facebook.com/theupsstore.
Chelsea Lee
chelsealee@upsstore.com
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