LONDON, May 23, 2019 /PRNewswire/ -- Fast, fresh and
healthy Italian street food restaurant, WOLF, has implemented
Oracle Food & Beverage Simphony Cloud at point-of-sale to make
the most of the lucrative lunchtime rush and support its growth
ambitions. Aiming to improve the processes of the restaurant,
owner, Tim Entwistle, upgraded the
POS solution to increase the speed of service, gain visibility into
management information across its franchise network and ensure a
solid platform for expected growth. Already WOLF is seeing the
benefits with reduced wait times, specifically, a 40 percent
improvement.
Some POS solutions cannot keep up with the pressures of a modern
restaurant. Services can freeze due to a high volume of orders, or
the system needs constant rebooting or manager intervention – a
critical issue during the busiest time of the day for a restaurant.
In addition, many systems don't offer data or analysis on menu and
employee performance. Oracle Simphony Cloud combined with Oracle's
MICROS Compact Workstations help with these issues while arming
WOLF with the tools needed for future growth.
"Our business outgrew our initial tablet POS solution presenting
issues such as double charging and system freezes during peak
hours, making it obvious the machines couldn't take the volume of
orders we experienced during the lunch rush hour. We needed a
solution that worked, always. It was important for us to think
strategically and find a cloud solution that would keep up with the
pace of the industry and our business. One that would match our
growth ambitions. The solution from Oracle Food and Beverage gives
us the reliability we need day to day and the confidence to scale
quickly," said Tim Entwistle, owner
of WOLF.
An addition to boosting speed of service, Oracle Simphony Cloud
provides powerful analytics delivering valuable operational
insights across all areas of restaurant management for faster,
smarter decision-making. This includes analysing menu and
individual store performance. All critical insights for the growth
of WOLF's business.
Oracle Food and Beverage solutions are assisting WOLF with their
future franchise expansions, supporting their ambitions to grow
their business across the UK. By having all sites on the same
cloud-based software and having powerful insights, WOLF can
implement plans for expansion.
Tim Brown, VP Global Sales
Consulting of Oracle Food & Beverage, commented: "Restaurant
owners are always looking for ways to increase their revenue,
improve their services and expand and grow. With Simphony, WOLF is
empowered to analyse each restaurant's performance, improve its
services and look at new expansion options."
WOLF Italian Street Food currently operates in seven sites
across the UK in London,
Manchester, Reading, Nottingham and Leeds. They purchased the Oracle Food and
Beverage solution in October of 2018 and are now live on the
system.
Additional Resources
Oracle Food and Beverage
Solutions
About Oracle Food and Beverage
Oracle Food and
Beverage, formerly MICROS, brings 40 years of experience in
providing software and hardware solutions to restaurants, bars,
pubs, clubs, coffee shops, cafes, stadiums, and theme parks.
Thousands of operators, both large and small, around the world are
using Oracle technology to deliver exceptional guest experiences,
maximize sales, and reduce running costs.
About Oracle
The Oracle Cloud offers a complete suite
of integrated applications for Sales, Service, Marketing, Human
Resources, Finance, Supply Chain and Manufacturing, plus Highly
Automated and Secure Generation 2 Infrastructure featuring the
Oracle Autonomous Database. For more information about Oracle
(NYSE: ORCL), please visit us at www.oracle.com.
Trademarks
Oracle and Java are registered trademarks
of Oracle and/or its affiliates.
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SOURCE Oracle