ServiceNow Named a Leader in the 2020 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
October 05 2020 - 2:00PM
Business Wire
ServiceNow recognized for completeness of
vision and ability to execute
ServiceNow (NYSE: NOW), the leading digital workflow company
that makes work, work better for people, has been named a Leader in
the 2020 Gartner Magic Quadrant for Enterprise Low-Code Application
Platforms (LCAP). ServiceNow was evaluated for its App Engine
low-code solution built on the Now Platform, and recognized for its
ability to execute and completeness of vision, which, as stated by
ServiceNow, validates the company’s leadership and investment in
low-code application development.
According to Gartner, “By 2023, over 50% of medium to large
enterprises will have adopted an LCAP as one of their strategic
application platforms.”1
In a time when businesses are forced to digitally transform to
survive, the ServiceNow App Engine enables citizen developers to
deliver digital services faster and at cross-enterprise scale
without complexity. The company’s platform approach to low-code
enables teams to embrace enterprise-grade application development
with required governance and built-in reliability, security, data
protections and scalability.
“While COVID-19 forced a fundamental shift in the way we work,
many companies have been able to not only maintain, but accelerate
operations with minimal disruption through low-code/no code
solutions,” said Josh Kahn, VP & GM, Platform Business Unit,
ServiceNow. “The pandemic has created urgency for teams to
constantly innovate and remain nimble during this uncertain time.
We’re seeing our customers across every industry leverage the power
of App Engine to deliver workflow apps to meet critical business
needs.”
With the Now Platform as its foundation, App Engine allows
developers of all levels – as well as employees outside of
engineering or IT organizations who have never developed before –
to quickly create and realize value from low-code applications. Key
benefits of the ServiceNow App Engine include:
- Speed – developer productivity to build richer apps:
Faster time to deliver complex end-to-end digital service apps,
leveraging unique and pluggable platform features purpose-built for
both the service consumers and the knowledge workers behind the
service.
- Agility – reuse with more builders on fusion teams:
Uniquely supports seamless collaboration in the innovation process
between line of business teams and IT, leveraging an integrated
development environment for both low and pro code developers, and
strong support for delegated administration.
- Experience – consistent, consumer-grade, and multi-channel
OOTB: Empowers businesses to deliver all applications, from
simple departmental usage to complex AI-powered digital service
apps, on a single experience platform, with familiar, modern
experiences end users know and love.
- Trust – scalable, secure with proven IT governance for LOB
adoption: Customers already rely on ServiceNow for IT Service
Delivery. Customers are now taking what works well for IT and
applying it to the entire enterprise. This includes the adoption of
both ServiceNow’s prebuilt customer and employee workflows and
building custom workflows with App Engine, leveraging a common
platform, data model and architecture.
To accommodate key requirements of digitizing work for modern
enterprises, App Engine provides citizen and pro developers access
to easy-to-use tools equipped with powerful functional depth
including low-code process automation, workflow, mobile,
integrations, and AI and machine learning.
Additional Information
- The Gartner Magic Quadrant for Low-Code Enterprise Application
Platforms is available here:
https://www.servicenow.com/lpayr/gartner-magic-quadrant-low-code-application-platforms.html
- ServiceNow Blog:
https://blogs.servicenow.com/2020/gartner-magic-quadrant-low-code-app-platforms.html
1Gartner, Inc., “Magic Quadrant for Low-Code Enterprise
Application Platforms,” Paul Vincent, Yefim Natis, Kimihiko Iijima,
Jason Wong, Saikat Ray, Akash Jain, Adrian Leow, September 30,
2020.
About ServiceNow
ServiceNow (NYSE: NOW) is making the world of work, work better
for people. Our cloud‑based platform and solutions deliver digital
workflows that create great experiences and unlock productivity for
employees and the enterprise. For more information, visit:
www.servicenow.com.
© 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the
ServiceNow logo, Now, and other ServiceNow marks are trademarks
and/or registered trademarks of ServiceNow, Inc. in the United
States and/or other countries. Other company names, product names,
and logos may be trademarks of the respective companies with which
they are associated.
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Jacqueline Velasco (408) 561-1937 press@servicenow.com
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