- The company currently has a skilled workforce of more than 300
people across a diverse portfolio of services in the country
- Company will collaborate with Costa Rican nonprofit, CINDE,
to recruit talent and expand presence in Latin America
SAN JOSÉ, Costa Rica,
Feb. 15, 2022 /PRNewswire/
-- Infosys BPM, the business process management arm
of Infosys (NYSE, BSE, NYSE: INFY), a
global leader in next-generation digital services and consulting,
today announced plans to hire 400 skilled customer services workers
in Costa Rica. The new employees
will join a workforce of highly skilled talent that operates at the
cutting edge of innovation in the digital space and will support
the world's largest organizations in navigating their digital
transformation journeys. In line with Infosys' global mission to
develop tomorrow's workforce through continuous learning and
upskilling, Infosys BPM will provide critical training and growth
opportunities to new hires to help ensure success in their
respective roles. This will also contribute to the long-term
digital aspirations of the Costa Rican government and its
citizens.
Infosys BPM in Costa Rica
currently has a skilled workforce of more than 300 people across a
diverse portfolio of services, including sales and fulfillment,
sourcing and procurement, customer services, legal process
management, human resource outsourcing, and Robotic Process
Automation (RPA). The 400 new employees will be hired at multiple
job levels and will be distributed across these service lines, with
a primary focus on customer service.
The company will collaborate with CINDE, the Costa Rica
Investment Promotion Agency which is a private, non-political, and
nonprofit organization dedicated to driving sustainable
productivity and investment with a purpose, to leverage its
business ecosystem in the region and recruit top talent for the new
roles.
Anantha Radhakrishnan, CEO & Managing Director, Infosys
BPM, said, "Infosys BPM is committed to growing its operations
in Costa Rica and helping generate
new employment opportunities in the country. Costa Rica, with its proximity to the US,
friendly business policies, conducive infrastructure, and quality
of talent, presents a stellar opportunity for us to grow our
presence in Latin America. Hiring
the best of talent builds on our long-standing commitment to
developing a highly-skilled workforce in Costa Rica, and further underlines our focus
on relentless innovation to deliver consistent business value and
an exceptional client experience. This will be another significant
step in our continual journey to deliver digital transformation for
our clients through digital technology and human-ware, based on the
solid foundation of business domain expertise, design thinking, and
empathy."
The President of Costa Rica,
Carlos Alvarado, thanked the
company for its continued commitment to Costa Rica. It has plans to more than double
its workforce and anticipates that it will continue to grow
throughout 2022. The President stressed that this growth comes
thanks to Costa Ricans' high level of professional training and
promised to "continue promoting improvements to our human talent,
as we have been doing via English training through the National
Institute of Apprenticeship and other public-private associations,
both inside and outside the Greater Metropolitan Area. Our goal by
2040 is for everyone, in any part of the country and all education
system graduates, to be bilingual, thus opening the doors to
opportunities and quality employment."
The announcement is part of Infosys BPM's strategy to enhance
its portfolio of international clients and overall business growth.
This is in line with its expansion plans in Costa Rica and the overall focus on enhancing
communities in which the company operates.
The Minister of Foreign Trade, Andrés Valenciano,
commented, "Results from our policies that support a favorable
investment climate have paid off in the growth of companies such as
Infosys in Costa Rica. The
services sector continues to be a driver of quality employment that
generates knowledge opportunities in highly innovative areas, such
as digital transformation. The foreign trade sector will continue
promoting quality proposals, so that more multinational companies,
such as Infosys, continue to grow and foster business with a
purpose in our country."
Jorge Sequeira, Managing
Director of CINDE, said, "Costa
Rica has long been committed to building its knowledge
services sector and establishing technology clusters that excel in
an array of areas. That includes engineering support, software
development, legacy system support, cloud services, and
cybersecurity. Under CINDE's guiding principles of People, Planet,
& Prosperity, we are creating opportunities for global
enterprises to improve their ESG operations while adding to their
bottom line in a responsible way. We congratulate Infosys BPM for
its continuous growth and its commitment to our local talent".
To apply for the new positions, please reach out to
CR.HR@infosys.com
About CINDE
For almost 40 years, CINDE, a private, non-political, and
non-profit organization, has advised and guided over 300 high-tech
companies to establish in the country. Becoming the right partner
to reach sustainable productivity and drive investment with a
purpose.
CINDE has promoted FDI in strategic sectors such as Smart
Manufacturing, Knowledge-Intensive Services, and Health &
Wellbeing, to generate employment and greater opportunities for its
most valuable asset: its people; with the goal of contributing to
the social and economic development of Costa Rica.
It was ranked as the world's top institution in attracting
Foreign Direct Investment (FDI), by the International Trade
Center.
About Infosys BPM
Infosys BPM Ltd., the business process management (BPM)
subsidiary of Infosys Ltd. (NYSE, BSE, NYSE: INFY), was established
in April 2002. We offer integrated
end-to-end transformative BPM services and have journeyed through
the table-stakes of effectiveness and efficiency with an
ever-increasing focus on enhancing stakeholder experience and
empathy. We enable clients to navigate their digital journey,
operating from 35 delivery centers across 14 countries, with over
48,800 people from 120 nationalities.
Visit www.infosysbpm.com to learn how Infosys BPM can help
your enterprise navigate your next.
About Infosys
Infosys is a global leader in next-generation digital services
and consulting. We enable clients in more than 50 countries to
navigate their digital transformation. With over four decades of
experience in managing the systems and workings of global
enterprises, we expertly steer our clients through their digital
journey. We do it by enabling the enterprise with an AI-powered
core that helps prioritize the execution of change. We also empower
the business with agile digital at scale to deliver unprecedented
levels of performance and customer delight. Our always-on learning
agenda drives their continuous improvement through building and
transferring digital skills, expertise, and ideas from our
innovation ecosystem.
Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE:
INFY) can help your enterprise navigate your next.
Safe Harbor
Certain statements in this release concerning our future growth
prospects, financial expectations and plans for navigating the
COVID-19 impact on our employees, clients and stakeholders are
forward-looking statements intended to qualify for the 'safe
harbor' under the Private Securities Litigation Reform Act of 1995,
which involve a number of risks and uncertainties that could cause
actual results to differ materially from those in such
forward-looking statements. The risks and uncertainties relating to
these statements include, but are not limited to, risks and
uncertainties regarding COVID-19 and the effects of government and
other measures seeking to contain its spread, risks related to an
economic downturn or recession in India, the United
States and other countries around the world, changes in
political, business, and economic conditions, fluctuations in
earnings, fluctuations in foreign exchange rates, our ability to
manage growth, intense competition in IT services including those
factors which may affect our cost advantage, wage increases in
India, our ability to attract and
retain highly skilled professionals, time and cost overruns on
fixed-price, fixed-time frame contracts, client concentration,
restrictions on immigration, industry segment concentration, our
ability to manage our international operations, reduced demand for
technology in our key focus areas, disruptions in telecommunication
networks or system failures, our ability to successfully complete
and integrate potential acquisitions, liability for damages on our
service contracts, the success of the companies in which Infosys
has made strategic investments, withdrawal or expiration of
governmental fiscal incentives, political instability and regional
conflicts, legal restrictions on raising capital or acquiring
companies outside India,
unauthorized use of our intellectual property and general economic
conditions affecting our industry and the outcome of pending
litigation and government investigation. Additional risks that
could affect our future operating results are more fully described
in our United States Securities and Exchange Commission filings
including our Annual Report on Form 20-F for the fiscal year ended
March 31, 2021. These filings are
available at www.sec.gov. Infosys may, from time to time, make
additional written and oral forward-looking statements, including
statements contained in the Company's filings with the Securities
and Exchange Commission and our reports to shareholders. The
Company does not undertake to update any forward-looking statements
that may be made from time to time by or on behalf of the Company
unless it is required by law.
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SOURCE Infosys BPM