- API-first, microservices-based, headless, cloud-native
platform evolved from Skava Commerce
BENGALURU, India, Sept. 9, 2021 /CNW/ -- Infosys (NSE:
INFY) (BSE: INFY) (NYSE: INFY), a global leader in
next-generation digital services and consulting, today launched
Infosys Equinox to help enterprises securely deliver
hyper-segmented, personalized omnichannel commerce experiences for
B2B and B2C buyers. The platform's future-ready architecture offers
unprecedented flexibility for enterprises to pick and choose
out-of-the-box microservices and pre-built experiences to build
curated digital journeys that enhance their digital commerce or
launch it grounds-up in a matter of weeks. Infosys Equinox also
brings together best-of-breed service, product, platform and
industry capabilities from Infosys, and its partners, in an
integrated ecosystem. This delivers end-to-end
commerce-as-a-service for enterprises to drive results, throughout
the purchase lifecycle, that shoppers care about. Infosys
Equinox is used by several leading global enterprises in retail,
CPG, telecom, manufacturing, automotive and media, and helps drive
$15B+ in annual eCommerce gross merchandise value.
Infosys Equinox helps businesses transform their digital
commerce across marketing, merchandizing, e-commerce, store
operations, supply chain and customer service through its four
offerings: Infosys Equinox Microservices, Infosys Equinox
Commerce, Infosys Equinox Experiences, and Infosys Equinox
Marketing. It delivers:
Customer experience excellence
Infosys Equinox facilitates closer consumer-brand interactions
by enabling brands to deliver unique customer journeys that take
advantage of emerging social, chat, voice, and augmented reality
commerce channels. The platform blends digital experiences with
physical ones to deliver more satisfying phygital and contactless
shopping. Creating multi-sites adapted for multiple languages and
currencies, with deeply localized features and real-time promotions
is very convenient with the platform's simplified business user
tooling and workflows – requiring no changes to the application
code or configuration.
Scale and flexibility to match shopper demands
With its industry-leading cloud-native, microservices-based,
API-first architecture, Infosys Equinox is the only digital
commerce platform that brands will need to meet the evolving
expectations of consumers. The platform offers a rich repository of
mutually exclusive and collectively exhaustive microservices that
can easily integrate with an existing or new platform to deliver
headless commerce capabilities. These
microservices enable various commerce models used by enterprises
including B2B, B2C, B2B2C, D2C, C2M, online marketplaces and
digital malls. With its superior technology architecture, this
'any-cloud' platform builds upon leading open-source technologies,
and is designed for high performance, availability and security
that is best-in-class.
Relevance through innovation
Infosys Equinox's integrated ecosystem of capabilities, spanning
from experience to operations, lets enterprises deepen customer
relevance throughout the commerce value chain. Ranging from
perceptive experience design by WONGDOODY, to optimized retail
execution with Infosys TradeEdge, the platform puts the shopper at
the center of the enterprise's commerce strategy. With Infosys
Equinox, businesses can also deploy segment-specific, user
experience innovations on-demand.
Karmesh Vaswani, Executive Vice President & Global Head
Consumer, Retail & Logistics, Infosys, said, "With the
customer experience landscape evolving every week, companies can't
afford to get into a 'set it-forget it' mode. It will take
embracing a human-centric approach to create distinctive shopping
experiences that match the pulse of consumers. Infosys Equinox
makes this less of a struggle. It offers commerce-as-a-service to
engage with both B2B and B2C shoppers through one platform that has
50+ percent greater speed-to-market than any other solution when it
comes to adding new microservices or starting a new commerce
presence. Infosys Equinox provides the perfect balance between
agility and adaptability and is a great way for leaders to cement
their advantage and for challengers to up their commerce play."
Businesses, the world over, are taking advantage of Infosys
Equinox and industry experts attest to its value.
Eric Nelson, Chief Information
Officer North America, The Kraft Heinz Company, said,
"Infosys Equinox serves us as a digital hub powering over
250 of our global brand sites, B2B ecommerce and recipe sites, as
well as direct-to-consumer (D2C) initiatives. We are able to launch
new brand sites in as little as 3 to 5 days. The platform also
supports our hyper-personalization initiatives and distills
real-time insights for our marketing programs. With Infosys
Equinox, we at Kraft Heinz are well set to offer richer, more
personalized, and meaningful experiences to our consumers."
Prasad Gankanda, Chief Operating Officer, Young
Living, said, "You 'reap what you sow' is in our
DNA here at Young Living. We know that a bountiful harvest is the
result of months of hard work. With Infosys Equinox, we planted the
seeds of our new e-commerce platform, and now with the platform and
the Infosys team's dedication, we are finally harvesting. Thank you
for helping to transform Young Living, and bringing us into the
modern age of e-commerce."
"B2C and B2B organizations face immense challenges to succeed in
today's digital economy. Customers' expectations are sky-high,
eCommerce competition is fierce, and an explosion of commerce
channels and touchpoints have all raised the bar on omni-channel
experiences for every online merchant. The COVID-19 crisis has also
accelerated the shift of transactions from offline to online," said
Jordan Jewell, Research Director
for IDC's Digital Commerce Program. "Headless/API-first digital
commerce has emerged as an architectural paradigm to help merchants
deliver more engaging commerce experiences across every channel and
touchpoint their customers are on. Infosys Equinox was architected
cloud-natively as a headless commerce platform with the purpose of
enabling B2C and B2B organizations to overcome the challenges of
modern commerce and grow."
For a quick overview of Infosys Equinox, please click on:
https://www.youtube.com/watch?v=pBaJ_jcmlGo.
Please watch the Infosys Equinox logo reveal video here:
https://www.youtube.com/watch?v=RDPEp-as1nE
To read more about Infosys Equinox, please visit:
https://www.infosysequinox.com/
About Infosys
Infosys is a global leader in next-generation digital services
and consulting. We enable clients in more than 50 countries to
navigate their digital transformation. With over four decades
of experience in managing the systems and workings of global
enterprises, we expertly steer our clients through their digital
journey. We do it by enabling the enterprise with an AI-powered
core that helps prioritize the execution of change. We also empower
the business with agile digital at scale to deliver unprecedented
levels of performance and customer delight. Our always-on learning
agenda drives their continuous improvement through building and
transferring digital skills, expertise, and ideas from our
innovation ecosystem.
Visit www.infosys.com to see how Infosys ((NSE: INFY) (BSE:
INFY) (NYSE: INFY) can help your enterprise navigate your
next.
Safe Harbor
Certain statements in this release concerning our future growth
prospects, financial expectations and plans for navigating the
COVID-19 impact on our employees, clients and stakeholders are
forward-looking statements intended to qualify for the 'safe
harbor' under the Private Securities Litigation Reform Act of 1995,
which involve a number of risks and uncertainties that could cause
actual results to differ materially from those in such
forward-looking statements. The risks and uncertainties relating to
these statements include, but are not limited to, risks and
uncertainties regarding COVID-19 and the effects of government and
other measures seeking to contain its spread, risks related to an
economic downturn or recession in India, the United
States and other countries around the world, changes in
political, business, and economic conditions, fluctuations in
earnings, fluctuations in foreign exchange rates, our ability to
manage growth, intense competition in IT services including those
factors which may affect our cost advantage, wage increases in
India, our ability to attract and
retain highly skilled professionals, time and cost overruns on
fixed-price, fixed-time frame contracts, client concentration,
restrictions on immigration, industry segment concentration, our
ability to manage our international operations, reduced demand for
technology in our key focus areas, disruptions in telecommunication
networks or system failures, our ability to successfully complete
and integrate potential acquisitions, liability for damages on our
service contracts, the success of the companies in which Infosys
has made strategic investments, withdrawal or expiration of
governmental fiscal incentives, political instability and regional
conflicts, legal restrictions on raising capital or acquiring
companies outside India,
unauthorized use of our intellectual property and general economic
conditions affecting our industry and the outcome of pending
litigation and government investigation. Additional risks that
could affect our future operating results are more fully described
in our United States Securities and Exchange Commission filings
including our Annual Report on Form 20-F for the fiscal year ended
March 31, 2021. These filings are
available at www.sec.gov. Infosys may, from time to time, make
additional written and oral forward-looking statements, including
statements contained in the Company's filings with the Securities
and Exchange Commission and our reports to shareholders. The
Company does not undertake to update any forward-looking statements
that may be made from time to time by or on behalf of the Company
unless it is required by law.
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SOURCE Infosys