Humana’s 2020 Bold Goal Progress Report Details Improved Mental and Physical Health Among its Population
June 18 2020 - 8:00AM
Business Wire
- Humana Medicare Advantage members experienced an additional
816,000 Healthy Days
- Bold Goal communities such as Baton Rouge, Knoxville, New
Orleans, San Antonio and Tampa experienced more Healthy Days
- 2.6 million social determinant screenings performed across
Humana membership
Humana Inc. (NYSE: HUM) today unveiled its “2020 Bold Goal
Progress Report,” which details the company’s progress in its
ambitious population health strategy launched in 2015 to improve
the health of the communities it serves by 20 percent by 2020. The
progress report, which can be accessed by clicking here, details
the ongoing efforts to help address the impact that social
determinants of health and health-related social needs, such as
food insecurity and loneliness, have on the physical and mental
health of the Medicare Advantage population.
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While the report focuses on Humana’s continued Bold Goal efforts
in 2019, Humana President and Chief Executive Officer Bruce
Broussard said the recent public health crisis of COVID-19, and the
spotlight on systemic racial inequities, shows more than ever the
need for personalized care for each of our members.
“During the last five years working in the Bold Goal
communities, we have seen firsthand the impact of clinical and
social needs on our members,” Broussard said. “COVID-19 has further
widened ongoing health disparities, disproportionately affecting
Black and Latino communities. Humana is deeply committed to working
with our community and government partners to ensure we support
members in improving their mental and physical health. Working
together, we can break down barriers to drive lasting change.”
As part of its efforts to address these issues, Humana held a
virtual event, in conjunction with the National Press Club, this
week entitled “No Better Time: Rethinking routine in a
post-COVID-19 world and how we are addressing the impact of racism
and racial inequity in health care.” The event consisted of a
series of virtual panels that covered these issues and others that
relate to the Bold Goal.
Humana’s Bold Goal is focused on addressing the needs of the
whole person by co-creating solutions to address social
determinants and the health-related social needs for our members
and communities, including helping members access to healthy food,
connect socially and address housing needs. Humana is continuing to
expand the Bold Goal into new communities. The company has grown
from its original seven Bold Goal communities in 2015 to 16
designated Bold Goal communities.
Humana uses the U.S. Centers for Disease Control and Prevention
(CDC) Healthy Days assessment tool to measure the mentally and
physically unhealthy days of individuals over a 30-day period,
covering Humana member populations through lines of business such
as Medicare Advantage, Group and Medicaid.
Listed below are some key findings from the 2020 Bold Goal
Progress Report:
- For the first time since Humana began benchmarking, Humana
Medicare Advantage members across all markets improved their
Healthy Days. These members experienced 816,000 more Healthy Days
than they would have otherwise experienced had the company and its
partners not collaborated on projects to target and improve health
outcomes.
- Many Humana Medicare Advantage members in our original Bold
Goal communities have fewer Unhealthy Days. Medicare Advantage
members who reside in Tampa had 3.7 percent fewer Unhealthy Days,
and members who reside in New Orleans had 2.2 percent fewer
Unhealthy Days since 2015.
- Humana screened more than 2.6 million Humana members for social
determinants of health in 2019. Solid partnerships with physician
practices, community organizations and other business partners
enabled Humana to screen our members for social needs. Humana found
that each member screened had an average of 3.5 health-related
social needs (e.g. food insecurity, socially isolated or lonely),
and it is why the company employs a personalized approach to the
care of each member.
- Helping Medicare Advantage members living with multiple chronic
conditions is leading to more Healthy Days. Members with chronic
obstructive pulmonary disease (COPD), coronary artery disease,
depression, and congestive heart failure are experiencing an
increase in Healthy Days compared to the year prior.
It is clear that the health-related social needs support that
economically disadvantaged members are receiving is helping to
maintain and even improve their health. Embedded in this progress
in a nearly four percent improvement in Healthy Days among
low-income members. Humana Chief Medical Officer William Shrank,
MD, MSHS, who leads the Office of Health Affairs and Advocacy,
argues that helping these members will also require empowering
providers with the means to access social risk data in electronic
health records.
“While the movement toward interoperability is gaining momentum,
physicians need a detailed understanding of their patients, and
that comes when they have data that identifies unhealthy
behaviors,” Dr. Shrank said. “Humana’s holistic approach to
addressing whole-person health, combined with our strong provider
partnerships, enabled us to reduce the number of Unhealthy Days for
Medicare Advantage members living with chronic conditions, and this
is an essential part of Human Care.”
A key element of Humana’s Bold Goal holistic health approach has
been to enhance community partner relationships. Caraline Coats,
Vice President, Bold Goal and Population Health Strategy, who leads
the company’s efforts, believes that the partnerships Humana has
formed with community organizations are fundamental to building a
healthcare delivery system that can meet the social needs of its
members as they adjust to the aftermath of the pandemic.
“We were able to successfully adapt and craft quick solutions to
address the clinical and social needs of our most vulnerable
members,” Coats said. “We are at a time when our work has not
mattered more. What we do, who we serve and how we can make a
difference are all top of mind every day.”
Humana will continue to measure our progress through the end of
the year and report on our original aspirational Bold Goal next
year. For more information, please visit
https://populationhealth.humana.com/.
About Humana
Humana Inc. is committed to helping our millions of medical and
specialty members achieve their best health. Our successful history
in care delivery and health plan administration is helping us
create a new kind of integrated care with the power to improve
health and well-being and lower costs. Our efforts are leading to a
better quality of life for people with Medicare, families,
individuals, military service personnel, and communities at
large.
To accomplish that, we support physicians and other health care
professionals as they work to deliver the right care in the right
place for their patients, our members. Our range of clinical
capabilities, resources and tools – such as in-home care,
behavioral health, pharmacy services, data analytics and wellness
solutions – combine to produce a simplified experience that makes
health care easier to navigate and more effective.
More information regarding Humana is available to investors via
the Investor Relations page of the company’s web site at
www.humana.com, including copies of:
- Annual reports to stockholders
- Securities and Exchange Commission filings
- Most recent investor conference presentations
- Quarterly earnings news releases and conference calls
- Calendar of events
- Corporate Governance information
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version on businesswire.com: https://www.businesswire.com/news/home/20200618005224/en/
Alex Kepnes Humana Corporate Communications (502) 287-3567
akepnes@humana.com
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