SÃO PAULO, June 16, 2020
Highlights:
- Grupo Fleury is using mathematical optimization to save
millions annually.
- Grupo Fleury has reduced the time taken to create sales
forecasts from one month to half an hour.
- Grupo Fleury has built a platform that integrates business
knowledge into dynamic demand planning calculations.
- Grupo Fleury won a 2019 FICO® Decisions Award for AI, Machine
Learning and Optimization.
Grupo Fleury, one of Brazil's
largest diagnostic medical companies, has further refined its
demand planning management tool known as the Fleury Forecaster
built on the FICO® Xpress Platform to optimize its
operations and reduce the time taken to create sales forecasts from
one month to half an hour. The optimization improves resource
allocation and planning across multiple time horizons and
identifies opportunities to generate value.
For its achievements, Grupo Fleury won a 2019 FICO® Decisions
Award for AI, Machine Learning and Optimization.
More information:
https://www.fico.com/en/products/fico-xpress-optimization
A robust demand planning process is critical to effective
resource and offers allocation at different detail levels to ensure
operations are fulfilling the company's business plan.
To achieve this, a joint team of Grupo Fleury and FICO experts
further improved on the existing Fleury Forecaster to manage
continuous growth in demand and to improve the level of automation,
detail, reporting and user-friendliness of the platform.
"With over 3,500 tests being performed across 300 sites, FICO
had already helped us design a robust platform which could handle
the complex dynamics of demand management," said Eduardo Bianchetti, pricing, intelligence and
commercial planning manager at Grupo Fleury. "The biggest
challenge this year was to further adapt it to the business
peculiarities of diagnostic medicine and to capture the deep
industry knowledge of our analysts. Between our teams and FICO, we
managed to balance a wealth of detail with performance speed to
create a high-performance solution capable of 'Augmented
Intelligence', the ability to integrate AI with the business
knowledge of our specialists."
Another important aspect of the solution is the ability
to analyze the performance of past forecasts to help improve
future forecasts. Users can view this in intuitive dashboards that
help them understand forecast accuracy and how each stage of the
forecasts construction process adds value to the result.
A further enhancement was estimating potential demand –
essentially the sales possible, if it weren't for offer
restrictions – which was important in finding opportunities for
increasing revenue. The solution created an automated, more
accurate sales forecast which made the entire demand planning
process faster and more reliable. As a result, the company is more
confident about the forecast which forms the basis of the revenue
budget.
"Grupo Fleury has built a business intelligence engine that
significantly enable gains in profitability," said Alexandre Graff, FICO's president for
Latin America and the Caribbean. "This solution is a great
example of how we can apply artificial intelligence and machine
learning techniques on a platform to optimize the company's
performance and processes."
"FICO is really proud to be working with Grupo Fleury," said
Nikhil Behl, FICO's chief marketing
officer. "Helping to optimize the work of Brazil's largest diagnostic medical companies
takes on special meaning this year as they work on faster and more
accurate tests for COVID-19."
"Grupo Fleury had continued to build on its analytic platform to
achieve exceptional results," said Les
Yeamans, RT Insights founder and one of the FICO®
Decisions Awards judges. "Analytic projects like this can be
like writing a great novel, each chapter completed leads you to the
next idea. They have definitely capitalized by authoring their own
success."
About Grupo Fleury
With more than 90 years of history, Grupo Fleury is one of the
largest and most respected medical and health organizations in
Brazil, known to the medical
community and public for its excellence in customer service,
innovation and technical quality. The company has a complete
portfolio in diagnostic medicine, conducting around 3,500 tests in
37 different areas. Grupo Fleury has 10 thousand employees and
2,400 physicians and conducts 75 million clinical analysis exams
and 5 million diagnostic imaging test each year.
About the FICO® Decisions Awards
The FICO Decisions Awards recognize organizations that are
achieving remarkable success using FICO solutions. A panel of
independent judges with deep industry expertise evaluates
nominations based upon measurable improvement in key metrics;
demonstrated use of best practices; project scale, depth and
breadth; and innovative uses of technology. The 2019 judges
are:
- Sharon Kimathi, editor
at FinTech Futures
- Leslie Parrish, analyst –
retail banking at Aite
- Denise Sleem, functional
specialist at Medscheme/Helios (2018 winner)
- Alex Woodie, managing
editor at Datanami
- Les Yeamans, founder
at RT Insights
The winners of the FICO Decisions Awards will be spotlighted at
various FICO events in 2020 and win tickets to FICO® World 2021,
the Decisions Conference, April 2021
in Orlando, Florida.
About FICO
FICO (NYSE: FICO) powers decisions that help people and businesses
around the world prosper. Founded in 1956 and based in Silicon
Valley, the company is a pioneer in the use of predictive analytics
and data science to improve operational decisions. FICO holds more
than 195 US and foreign patents on technologies that increase
profitability, customer satisfaction and growth for businesses in
financial services, manufacturing, telecommunications, health care,
retail and many other industries. Using FICO solutions, businesses
in more than 100 countries do everything from protecting 2.6
billion payment cards from fraud, to helping people get credit, to
ensuring that millions of airplanes and rental cars are in the
right place at the right time.
Learn more at www.fico.com.
Join the conversation on Twitter @FICO
FICO is a registered trademark of Fair Isaac Corporation in the US
and other countries.
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SOURCE FICO