Avaya Named A Leader in the 2021 Aragon Research Globe™ for Video Conferencing – Enabling the New World of Work
May 11 2021 - 8:00AM
Business Wire
Avaya Transforming Traditional Video Meetings
with True Workstream Collaboration, Enabling Teams to Achieve
Seamless Coordination and Productivity
Avaya (NYSE: AVYA), a global leader in solutions to enhance and
simplify communications and collaboration, today announced it has
been identified as a Leader in The Aragon Research Globe for Video
Conferencing 2021. Avaya is providing customers with digital
workplace solutions built on the understanding that work is not
just what is done within a meeting, but also the before and
after.
Video meeting use at home is skyrocketing – with huge numbers of
remote workers adopting video communications since the start of the
COVID-19 pandemic. However, research shows that many workers are
struggling with using their video meeting tools – and this is
impacting productivity. Avaya OneCloud™ UCaaS solutions have
transformed the traditional video meeting to enable always-on
collaboration, helping businesses meet the challenges of an
unpredictable, work-from-anywhere world with continuous,
multiexperience collaboration. Avaya is empowering cross-functional
teams to collaborate across departments and locations in ways that
help avoid video call fatigue associated with most video apps.
Avaya’s vision for evolving video conferencing into workstream
collaboration solutions, we feel, is what has propelled the company
deep into the Aragon Leaders sector. According to the report1,
authored by Aragon Research lead analyst Jim Lundy, “Avaya
continued to invest and innovate in collaboration in 2020 making a
number of moves to strengthen its overall portfolio.” We believe
that the following features contributed to our placement in the
report:
- Avaya Spaces™, an intelligent video meeting platform that is
integrated with team collaboration and is complimented through
Avaya’s partnership with NVIDIA providing enhanced, AI-powered
video capabilities for both low bandwidth and high-quality, more
engaging meetings. Avaya is first to market with these upgraded
capabilities and offers a smoother, immersive video experience that
is noticeable to users.
- Avaya Cloud Office by RingCentral continues to make traction
with its large install base and Avaya is one of the few providers
whose room-based systems support 4K video.
- Avaya’s integrations with Apple, Google, Microsoft Teams and
Office, and Salesforce/Slack are attracting new customers. Avaya
has made AI part of its overall UCC focus and its partnership with
NVIDIA to integrate leading-edge AI into Avaya Spaces is a move
that others will most likely emulate.
“2020 will be remembered as the year that video conferencing
overtook audio conferencing as the preferred communications
interface for people to connect and meet,” said Jim Lundy, CEO and
Lead Analyst, Aragon Research. “Hybrid work continues to become the
new normal and many associates will always now work remotely. With
the shift to a focus on video meetings, Avaya is well positioned to
meet the needs of enterprises with its growing portfolio of
intelligent video offerings.”
“Avaya is helping organizations globally move forward into the
new world of work, which is increasingly unplanned, dynamic and
more collaborative—and work is now conducted anywhere and
everywhere,” said Anthony Bartolo, Executive Vice President and
Chief Product Officer, Avaya. “Organizations and their customers
depend on workstream collaboration solutions that are reliable,
secure and deliver great experiences, whether employees are in the
office, home or mobile. Avaya helps empower businesses with
flexible, always-on, continuous collaboration providing exceptional
experiences for this new work nucleus.”
The Aragon Research Globe is a market evaluation tool that
graphically depicts Aragon Research’s evaluation of a specific
market and its component vendors. Aragon Research examined 21 major
providers in a market that focuses on all forms of collaboration
and communication based on its three dimensions of analysis:
strategy, performance, and reach. “Leaders” are noted as having
comprehensive strategies that align with industry direction and
market demand and perform effectively against those strategies.
1Aragon Research. The Aragon Research Globe for Video
Conferencing, 2021 by Jim Lundy. April 2021
Additional Resources:
- Read the full report, The Aragon Research Globe™ for Video
Conferencing, 2021.
- Learn more about Avaya OneCloud UCaaSsolutions.
- Read our blog, As Avaya Redefines Video Conferencing, Aragon
Research Names Them a Leader.
- Check out the Five Key Benefits of Moving Unified
Communications to the Cloud.
- Learn the Best Practices for Managing a Remote Workforce.
About Avaya
Businesses are built by the experiences they provide, and
everyday millions of those experiences are delivered by Avaya
Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the
future of work, with innovation and partnerships that deliver
game-changing business benefits. Our cloud communications solutions
and multi-cloud application ecosystem power personalized,
intelligent, and effortless customer and employee experiences to
help achieve strategic ambitions and desired outcomes. Together, we
are committed to help grow your business by delivering Experiences
that Matter. Learn more at http://www.avaya.com
Aragon Research Globe Disclaimer
Aragon Research does not endorse vendors, or their products or
services that are referenced in its research publications, and does
not advise users to select those vendors that are rated the
highest. Aragon Research publications consist of the opinions of
Aragon Research and Advisory Services organization and should not
be construed as statements of fact. Aragon Research provides its
research publications and the information contained in them "AS
IS," without warranty of any kind.
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"might," “our vision,” "plan," "potential," "preliminary,"
"predict," "should," "will," or “would” or the negative thereof or
other variations thereof or comparable terminology. The Company has
based these forward-looking statements on its current expectations,
assumptions, estimates and projections. While the Company believes
these expectations, assumptions, estimates and projections are
reasonable, such forward-looking statements are only predictions
and involve known and unknown risks and uncertainties, many of
which are beyond its control. The factors are discussed in the
Company’s Annual Report on Form 10-K and subsequent quarterly
reports on Form 10-Q filed with the Securities and Exchange
Commission (the “SEC”) available at www.sec.gov, and may cause the
Company’s actual results, performance or achievements to differ
materially from any future results, performance or achievements
expressed or implied by these forward-looking statements. The
Company cautions you that the list of important factors included in
the Company’s SEC filings may not contain all of the material
factors that are important to you. In addition, in light of these
risks and uncertainties, the matters referred to in the
forward-looking statements contained in this press release may not
in fact occur. The Company undertakes no obligation to publicly
update or revise any forward-looking statement as a result of new
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Source: Avaya Newsroom
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