Progressive Selects Accenture Duck Creek Software to Support Property and Casualty Commercial Lines and Drive New Growth
April 29 2015 - 11:03AM
Business Wire
Implementing modern policy and rating system
will accelerate development and launch of innovative new products
and services, improve customer interactions
Accenture (NYSE:ACN) announced that The Progressive Group of
Insurance Companies (“Progressive”) has selected Accenture
Duck Creek's policy and rating software to support its
property and casualty commercial lines business and serve as a
foundational platform for growth. Progressive is turning to
Accenture Duck Creek software’s unique product configuration
toolset and comprehensive functionality to facilitate rapid product
deployment and improve customer service and operational excellence
by providing a common platform for policy, underwriting and
rating.
Progressive’s goal is to make it easier to do business with its
independent agents and customers. To accomplish that, Accenture
Duck Creek will provide Progressive with a “single point of change”
for managing product and business rules across its online, agency
and call center channels. The new platform will also allow
Progressive customers to access their information through their
preferred channel.
“Delivering innovative products and services to our customers
and agents is what drives us. Getting new solutions to market
quickly, with quality and consistency across all customer and agent
touch points is the primary focus of our platform modernization
effort,” said John Barbagallo, Progressive’s Commercial Lines
President. “Accenture Duck Creek is aligned with the business
direction we are pursuing and offers the configuration, product
design and rating engine we feel is best able to handle our
business needs now and in the years to come.”
“As an industry leader and innovator, Progressive is focused on
utilizing advanced technology to create an environment that is
conducive to its ‘ease-of-use’ business approach that is welcomed
by customers and agents,” said Michael A. Jackowski, global
managing director, Accenture Duck Creek. “Our policy, rating, and
product configuration software will provide Progressive with the
functionality and system flexibility to bring new products to
market quickly and deliver exceptional customer service.”
Accenture Duck Creek Policy and Rating are two of the core
components in the suite of software that also includes billing and
claims solutions. Each component can be implemented independently
or combined for an integrated approach to manage all aspects of the
P&C insurance lifecycle. Value can be attained via on-premise
software or Duck Creek on demand, a Software as a Service
model.
About Progressive
The Progressive Group of Insurance Companies makes it easy to
understand, buy and use auto insurance. Progressive offers choices
so consumers can reach it whenever, wherever and however it's most
convenient – online at progressive.com, by phone at
1-800-PROGRESSIVE, on a mobile device or in-person with a local
agent.
Progressive provides insurance for personal and commercial autos
and trucks, motorcycles, boats, recreational vehicles, and homes.
Home insurance is underwritten by select carriers, including its
majority-owned subsidiary, American Strategic Insurance (ASI).
Progressive is the fourth largest auto insurer in the country; a
leading seller of motorcycle and commercial auto insurance; and
through ASI, one of the top 20 homeowners carriers. Progressive
also offers car insurance online in Australia at
http://www.progressiveonline.com.au.
Founded in 1937, Progressive continues its long history of
offering shopping tools and services that save customers time and
money, like Name Your Price®, Snapshot® and Service Centers.
The Common Shares of The Progressive Corporation, the Mayfield
Village, Ohio-based holding company, trade publicly at
NYSE:PGR.
About Accenture
Accenture is a global management consulting, technology services
and outsourcing company, with approximately 323,000 people serving
clients in more than 120 countries. Combining unparalleled
experience, comprehensive capabilities across all industries and
business functions, and extensive research on the world’s most
successful companies, Accenture collaborates with clients to help
them become high-performance businesses and governments. The
company generated net revenues of US$30.0 billion for the fiscal
year ended Aug. 31, 2014. Its home page is www.accenture.com.
Accenture Duck Creek is a software suite offering comprehensive,
full-featured property & casualty insurance software and SaaS
solutions. Its configurable solutions are designed to work as a
full end-to-end suite or as individual standalone components that
adapt quickly and seamlessly to handle the unique needs of insurers
of all sizes. Duck Creek software enables carriers to make better
decisions in a real-time environment, streamline operations and
improve their level of customer service. For more information,
visit www.accenture.com/duckcreek.
AccentureJulie Bennink,
312-693-7301julie.l.bennink@accenture.comorMelisa Volin,
267-216-1815melissa.volin@accenture.com
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