ServiceSource Ramps New Client Engagement for Data Insights Provider
April 22 2021 - 2:00PM
Business Wire
Company to Modernize Relationship Renewals
Process for the Digital Age
ServiceSource International, Inc. (NASDAQ: SREV), the customer
journey experience company, today announced a new agreement to
deliver outsourced renewals management services for a software
provider whose solutions make it easier to understand and act on
data.
ServiceSource will strive to enhance the way the client builds
and extends its customer relationships, modernizing the renewals
process for the digital age by helping the client’s customers
transition from perpetual license contracts to subscription-based
models, and promoting a shift to 3-year agreement standard.
“Research shows that migrating customers to subscription
offerings can deliver higher growth rates and valuation premiums
for companies, but what often gets in the way of a successful
transition is a lack of sales expertise and process discipline to
guide customers along the journey,” said Gary B. Moore, chairman
and chief executive officer, ServiceSource. “The biggest key to
success is continuous engagement throughout the change management
process, which requires skilled renewals sales experts and advanced
methodologies to best sell the customer value, benefits, and
outcomes.”
“Maintaining strong connections and proactively engaging to
create the right interaction at the right time has a powerful
impact on the customer experience, but many companies don’t have
the bandwidth or resources to execute this properly,” said Mike
Naughton, executive vice president, Global Client Delivery,
ServiceSource. “Our High-Performance Selling methodology, built
upon two decades of experience, adds value and scale to tackle
tough selling challenges and make an immediate impact for new
client engagements like this.”
With this agreement, ServiceSource adds a rapidly growing
pioneer in data visualization and analytics to its growing software
and cloud vertical. ServiceSource became the provider of choice
through its proven ability to apply Customer Journey ExperienceTM
practices that inform retention and growth strategies.
About ServiceSource
ServiceSource International, Inc. (NASDAQ: SREV) is a global
outsourced go-to-market services provider that accelerates B2B
digital sales and customer success transformation. Our expert sales
professionals, data-powered insights and proven methodologies scale
and reimagine customer journey experiences (CJX™) into profitable
business outcomes. Backed by more than 20 years of experience,
ServiceSource drives billions of dollars in client value annually,
conducting commerce in 45 languages and 178 countries. To learn
more about how we design, develop and manage CJX solutions that
transform the agility, speed, efficiency and value of our clients’
growth initiatives, visit www.servicesource.com.
Connect with ServiceSource:
Website: http://www.servicesource.com/ LinkedIn:
https://www.linkedin.com/company/servicesource/ Facebook:
https://twitter.com/servicesource
Forward-Looking Statements
This press release contains forward-looking statements,
including statements regarding our ability to transition our
clients’ customers into new agreement types, terms or increased
growth rates. These forward-looking statements are based on our
current assumptions and beliefs, and involve risks and
uncertainties that could cause our results to differ materially
from our forward-looking statements. Those risks and uncertainties
include that we may be unable to attract and retain the highly
skilled employees we need to support our planned growth; changes in
market conditions that impact our ability to sell our solutions
and/or generate service revenue on our clients’ behalf; general
political, economic and market conditions and events; and other
risks and uncertainties described more fully in our periodic
reports and registration statements filed with the Securities and
Exchange Commission, which can be obtained online at the
Commission’s website at https://www.sec.gov. All forward-looking
statements in this press release are based on information currently
available to us, and we assume no obligation to update these
forward-looking statements.
Trademarks
ServiceSource®, and any ServiceSource product or service names
or logos above are trademarks of ServiceSource International, Inc.
All other trademarks used herein belong to their respective
owners.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20210422005940/en/
Media and Investor Contact: Elise Brassell
mediarelations@servicesource.com
investorrelations@servicesource.com 303-889-8616
ServiceSource (NASDAQ:SREV)
Historical Stock Chart
From Mar 2024 to Apr 2024
ServiceSource (NASDAQ:SREV)
Historical Stock Chart
From Apr 2023 to Apr 2024