Form 10-Q - Quarterly report [Sections 13 or 15(d)]

Table of Contents

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

___________________________________________________________

FORM 10-Q

___________________________________________________________

(Mark One)

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES

EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2023

o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES

EXCHANGE ACT OF 1934

For the transition period from ___________ to

Commission File Number: 001-39142

___________________________________________________________

Porch Group, Inc.

(Exact name of registrant as specified in its charter)

___________________________________________________________


Delaware			83-2587663
(State or other jurisdiction of incorporation or organization)			(I.R.S. Employer Identification Number)

411 1st Avenue S., Suite 501, Seattle, WA 98104

(Address of Principal Executive Offices) (Zip Code)

(855) 767-2400

(Registrant’s telephone number, including area code)

N/A

(Former name, former address and former fiscal year, if changed since last report)

___________________________________________________________

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class

Trading symbol

Name of Exchange on which registered

Common Stock, par value $0.0001 per share

PRCH

The Nasdaq Stock Market LLC

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No o

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer

Accelerated filer

Non-accelerated filer

Smaller reporting company

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o No x

The number of outstanding shares of the registrant’s common stock as of November 3, 2023, was 98,874,616.

Table of Contents


			Page
PART I —FINANCIAL INFORMATION			3
Item 1. Financial Statements			3
Condensed Consolidated Balance Sheets (Unaudited)			3
Condensed Consolidated Statements of Operations (Unaudited)			4
Condensed Consolidated Statements of Comprehensive Loss (Unaudited)			5
Condensed Consolidated Statements of Stockholders’ Equity (Deficit) (Unaudited)			6
Condensed Consolidated Statements of Cash Flows (Unaudited)			8
Notes to Condensed Consolidated Financial Statements (Unaudited)			9
Note 1. Description of Business and Summary of Significant Accounting Policies			9
Note 2. Revenue			13
Note 3. Investments			14
Note 4. Fair Value			17
Note 5. Property, Equipment, and Software			20
Note 6. Intangible Assets and Goodwill			20
Note 7. Debt			22
Note 8. Stockholders' Equity and Warrants			23
Note 9. Stock-Based Compensation			24
Note 10. Reinsurance			25
Note 11. Unpaid Losses and Loss Adjustment Reserve			27
Note 12. Commitments and Contingencies			27
Note 13. Business Combinations			28
Note 14. Segment Information			28
Note 15. Net Loss Per Share			29
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations			31
Item 3. Quantitative and Qualitative Disclosures About Market Risk			48
Item 4. Controls and Procedures			49
PART II — OTHER INFORMATION			50
Item 1. Legal Proceedings			50
Item 1A. Risk Factors			50
Item 2. Unregistered Sales of Equity Securities, Use of Proceeds, and Issuer Purchases of Equity Securities			52
Item 3. Defaults Upon Senior Securities			52
Item 4. Mine Safety Disclosures			52
Item 5. Other Information			52
Item 6. Exhibits			53
SIGNATURES			54

Table of Contents

PART I —FINANCIAL INFORMATION

Item 1. Financial Statements

PORCH GROUP, INC.

Condensed Consolidated Balance Sheets (Unaudited)

(all numbers in thousands, except share amounts)


	September 30, 2023		December 31, 2022
Assets
Current assets
Cash and cash equivalents	$	343,008	$	215,060
Accounts receivable, net	26,890		26,438
Short-term investments	28,679		36,523
Reinsurance balance due	98,491		299,060
Prepaid expenses and other current assets	45,981		20,009
Restricted cash	18,706		13,545
Total current assets	561,755		610,635
Property, equipment, and software, net	15,660		12,240

Goodwill	191,907		244,697
Long-term investments	86,689		55,118
Intangible assets, net	91,952		108,255
Long-term insurance commissions receivable	13,673		12,265
Other assets	5,748		5,847
Total assets	$	967,384	$	1,049,057

Liabilities and Stockholders’ Equity (Deficit)
Current liabilities
Accounts payable	$	9,054	$	6,268
Accrued expenses and other current liabilities	42,257		39,742
Deferred revenue	265,483		270,690
Refundable customer deposits	19,424		20,142
Current debt	1,647		16,455
Losses and loss adjustment expense reserves	129,775		100,632
Other insurance liabilities, current	54,183		61,710
Total current liabilities	521,823		515,639
Long-term debt	431,186		425,310
Operating lease liabilities, non-current	1,897		2,536
Earnout liability, at fair value	44		44
Private warrant liability, at fair value	87		707
Derivative liability, at fair value	26,310		—
Other liabilities	23,217		25,468
Total liabilities	1,004,564		969,704
Commitments and contingencies (Note 12)
Stockholders’ equity (deficit)
Common stock, $0.0001 par value:	10		10
Authorized shares – 400,000,000 and 400,000,000, respectively
Issued and outstanding shares – 98,482,323 and 98,455,838, respectively
Additional paid-in capital	690,024		670,537
Accumulated other comprehensive loss	(7,643)		(6,171)
Accumulated deficit	(719,571)		(585,023)
Total stockholders’ equity (deficit)	(37,180)		79,353
Total liabilities and stockholders’ equity (deficit)	$	967,384	$	1,049,057

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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PORCH GROUP, INC.

Condensed Consolidated Statements of Operations (Unaudited)

(all numbers in thousands, except share amounts)


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Revenue	$	129,556	$	77,353	$	315,690	$	211,835
Operating expenses:
Cost of revenue	52,961		32,940		185,566		87,407
Selling and marketing	40,135		30,580		107,357		85,817
Product and technology	14,446		14,437		43,891		44,446
General and administrative	28,659		25,083		77,267		79,979
Provision for (recovery of) doubtful accounts	(6,844)		174		42,111		381
Impairment loss on intangible assets and goodwill	—		57,057		57,232		57,057
Total operating expenses	129,357		160,271		513,424		355,087
Operating income (loss)	199		(82,918)		(197,734)		(143,252)
Other income (expense):
Interest expense	(10,267)		(2,152)		(21,230)		(6,504)
Change in fair value of earnout liability	—		43		—		13,809
Change in fair value of private warrant liability	260		124		620		14,391
Change in fair value of derivatives	510		—		(2,440)		—
Gain on extinguishment of debt	—		—		81,354		—
Investment income and realized gains, net of investment expenses	2,485		335		4,492		775
Other income (expense), net	1,185		70		3,525		(37)
Total other income (expense)	(5,827)		(1,580)		66,321		22,434
Loss before income taxes	(5,628)		(84,498)		(131,413)		(120,818)
Income tax benefit (provision)	(116)		22		(34)		(268)
Net loss	$	(5,744)	$	(84,476)	$	(131,447)	$	(121,086)

Net loss per share - basic and diluted (Note 15)	$	(0.06)	$	(0.86)	$	(1.37)	$	(1.25)

Shares used in computing basic and diluted net loss per share	96,366,613		97,792,485		95,770,676		97,009,351

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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PORCH GROUP, INC.

Condensed Consolidated Statements of Comprehensive Loss (Unaudited)

(all numbers in thousands)


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Net loss	$	(5,744)	$	(84,476)	$	(131,447)	$	(121,086)
Other comprehensive loss:
Change in net unrealized loss, net of tax	(1,567)		(2,012)		(1,472)		(6,312)
Comprehensive loss	$	(7,311)	$	(86,488)	$	(132,919)	$	(127,398)

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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PORCH GROUP, INC.

Condensed Consolidated Statements of Stockholders’ Equity (Deficit) (Unaudited)

(all numbers in thousands, except share amounts)


	Common Stock			Additional Paid-in Capital		Accumulated Deficit		Accumulated Other Comprehensive Loss		Total Stockholders’ Equity (Deficit)
	Shares	Amount
Balances as of June 30, 2023	98,168,956	$	10	$	683,151	$	(713,827)	$	(6,076)	$	(36,742)
Net loss	—	—		—		(5,744)		—		(5,744)
Other comprehensive loss, net of tax	—	—		—		—		(1,567)		(1,567)
Stock-based compensation	—	—		6,979		—		—		6,979
Vesting of restricted stock units	372,514	—		—		—		—		—
Exercise of stock options	7,045	—		2		—		—		2
Income tax withholdings	(66,192)	—		(108)		—		—		(108)
Balances as of September 30, 2023	98,482,323	$	10	$	690,024	$	(719,571)	$	(7,643)	$	(37,180)


	Common Stock			Additional Paid-in Capital		Accumulated Deficit		Accumulated Other Comprehensive Loss		Total Stockholders’ Equity (Deficit)
	Shares	Amount
Balances as of June 30, 2022	99,440,528	$	10	$	659,814	$	(460,722)	$	(4,559)	$	194,543
Net loss	—	—		—		(84,476)		—		(84,476)
Other comprehensive loss, net of tax	—	—		—		—		(2,012)		(2,012)
Stock-based compensation	—	—		5,089		—		—		5,089

Vesting of restricted stock awards	1,062,323	—		—		—		—		—
Exercise of stock options	197,758	—		416		—		—		416
Income tax withholdings	(290,284)	—		(957)		—		—		(957)
Balances as of September 30, 2022	100,410,325	$	10	$	664,362	$	(545,198)	$	(6,571)	$	112,603

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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PORCH GROUP, INC.

Condensed Consolidated Statements of Stockholders’ Equity (Deficit) (Unaudited) – Continued

(all numbers in thousands, except share amounts)


	Common Stock			Additional Paid-in Capital		Accumulated Deficit		Accumulated Other Comprehensive Loss		Total Stockholders’ Equity (Deficit)
	Shares	Amount
Balances as of December 31, 2022	98,206,323	$	10	$	670,537	$	(585,023)	$	(6,171)	$	79,353
Net loss	—	—		—		(131,447)		—		(131,447)
Other comprehensive loss, net of tax	—	—		—		—		(1,472)		(1,472)
Stock-based compensation	—	—		20,277		—		—		20,277
Vesting of restricted stock awards	2,295,474	—		—		—		—		—
Exercise of stock options	11,564	—		10		—		—		10
Income tax withholdings	(634,880)	—		(991)		—		—		(991)
Repurchases of common stock	(1,396,158)	—		—		(3,101)		—		(3,101)
Proceeds from sale of common stock	—	—		191		—		—		191
Balances as of September 30, 2023	98,482,323	$	10	$	690,024	$	(719,571)	$	(7,643)	$	(37,180)


	Common Stock			Additional Paid-in Capital		Accumulated Deficit		Accumulated Other Comprehensive Loss		Total Stockholders’ Equity (Deficit)
	Shares	Amount
Balances as of December 31, 2021	97,961,597	$	10	$	641,406	$	(424,112)	$	(259)	$	217,045
Net loss	—	—		—		(121,086)		—		(121,086)
Other comprehensive loss, net of tax	—	—		—		—		(6,312)		(6,312)
Stock-based compensation	—	—		20,645		—		—		20,645
Issuance of common stock for acquisitions	628,660	—		3,552		—		—		3,552
Contingent consideration for acquisitions	—	—		530		—		—		530
Vesting of restricted stock awards	1,871,584	—		—		—		—		—
Exercise of stock options	472,215	—		1,108		—		—		1,108
Income tax withholdings	(523,731)	—		(2,879)		—		—		(2,879)
Balances as of September 30, 2022	100,410,325	$	10	$	664,362	$	(545,198)	$	(6,571)	$	112,603

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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PORCH GROUP, INC.

Condensed Consolidated Statements of Cash Flows (Unaudited)

(all numbers in thousands)


	Nine Months Ended September 30,
	2023		2022
Cash flows from operating activities:
Net loss	$	(131,447)	$	(121,086)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities
Depreciation and amortization	18,501		21,574
Provision for (recovery of) doubtful accounts	42,111		381
Impairment loss on intangible assets and goodwill	57,232		57,057
Gain on extinguishment of debt	(81,354)		—
Change in fair value of private warrant liability	(620)		(14,391)
Change in fair value of contingent consideration	(3,597)		5,251
Change in fair value of earnout liability and derivatives	2,440		(13,809)
Stock-based compensation	20,277		20,645
Interest expense (non-cash)	20,214		2,287
Other	1,002		3,809
Change in operating assets and liabilities, net of acquisitions and divestitures
Accounts receivable	(1,344)		(6,971)
Reinsurance balance due	159,368		(71,180)
Prepaid expenses and other current assets	(25,972)		(5,295)
Accounts payable	2,778		(248)
Accrued expenses and other current liabilities	(9,323)		(8,001)
Losses and loss adjustment expense reserves	29,143		38,349
Other insurance liabilities, current	(7,527)		15,921
Deferred revenue	(4,696)		71,600
Refundable customer deposits	(12,248)		2,510
Long-term insurance commissions receivable	(1,408)		(4,409)
Other assets and liabilities, net	1,368		(4,346)
Net cash provided by (used in) operating activities	74,898		(10,352)
Cash flows from investing activities:
Purchases of property and equipment	(776)		(1,986)
Capitalized internal use software development costs	(6,923)		(5,803)
Purchases of short-term and long-term investments	(59,851)		(19,446)
Maturities, sales of short-term and long-term investments	35,321		17,794
Acquisitions, net of cash acquired	(1,974)		(37,003)
Net cash used in investing activities	(34,203)		(46,444)
Cash flows from financing activities:
Proceeds from line of credit	—		5,000
Proceeds from advance funding	319		15,115
Repayments of advance funding	(2,962)		(17,571)
Proceeds from issuance of debt	116,667		10,000
Repayments of principal	(10,150)		(150)
Cash paid for debt issuance costs	(4,650)		—




Repurchase of stock	(5,608)		—
Other	(1,202)		(3,396)
Net cash provided by financing activities	92,414		8,998
Net change in cash, cash equivalents, and restricted cash	$	133,109	$	(47,798)
Cash, cash equivalents, and restricted cash, beginning of period	$	228,605	$	324,792
Cash, cash equivalents, and restricted cash end of period	$	361,714	$	276,994

Supplemental schedule of non-cash financing activities
Non-cash reduction in advanced funding arrangement obligations	$	11,530	$	—
Supplemental disclosures
Cash paid for interest	$	2,155	$	3,181
Income tax refunds received	$	2,380	$	—
Non-cash consideration for acquisitions	$	—	$	14,952

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

PORCH GROUP, INC.

Notes to Condensed Consolidated Financial Statements (Unaudited)

(all numbers in thousands, except share amounts and unless otherwise stated)

Note 1. Description of Business and Summary of Significant Accounting Policies

Description of Business

Porch Group, Inc. (“Porch Group,” “Porch,” the “Company,” “we,” “our,” “us”) is a vertical software platform for the home, providing software and services to approximately 31 thousand companies and small businesses. We are a values-driven company whose mission is to simplify the home with insurance at the center. Our Vertical Software segment primarily consists of a vertical software platform for the home that provides software and services to home services companies, consumers, and service providers. Our Insurance segment, with approximately 334 thousand insurance and warranty policies in force, offers various property-related insurance policies through our risk-bearing carrier, our independent agency selling home and auto insurance for over 29 major and regional insurance companies, and our risk-bearing home warranty companies. Our Insurance segment also includes warranty service offerings and a captive reinsurance provider.

Unaudited Interim Financial Statements

The accompanying unaudited condensed consolidated financial statements include the accounts of Porch Group, Inc., and its subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. Certain information and footnote disclosures normally included in annual consolidated financial statements prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) have been condensed or omitted pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Accordingly, these unaudited condensed consolidated financial statements and notes should be read in conjunction with the Annual Report on Form 10-K for the fiscal year ended December 31, 2022, filed with the SEC on March 16, 2023. The information as of December 31, 2022, included in the unaudited condensed consolidated balance sheets was derived from our audited consolidated financial statements.

The unaudited condensed consolidated financial statements included in this Quarterly Report on Form 10-Q (this “Quarterly Report”) were prepared on the same basis as the audited consolidated financial statements and, in the opinion of management, reflect all adjustments (all of which are of a normal recurring nature) considered necessary to present fairly our financial position, results of operations, comprehensive loss, stockholders’ equity (deficit), and cash flows for the periods and dates presented. The results of operations for the three and nine months ended September 30, 2023, are not necessarily indicative of the results that may be expected for the year ending December 31, 2023, or any other interim period or future year. Certain prior period amounts have been reclassified to conform to the current year's presentation.

Comprehensive Loss

Comprehensive loss consists of adjustments related to unrealized gains and losses on available-for-sale securities.

Use of Estimates

The preparation of financial statements in conformity with GAAP requires management to make estimates, judgments, and assumptions that affect the amounts reported and disclosed in the unaudited condensed consolidated financial statements and accompanying notes. On an ongoing basis, these estimates, which include, but are not limited to, impairment losses on intangible assets and goodwill, estimated variable consideration for services performed, estimated lifetime value of insurance agency commission revenue, current estimate for credit losses, depreciable lives for property and equipment, the valuation of and useful lives for acquired intangible assets, the valuation allowance on deferred tax assets, assumptions used in stock-based compensation expense, unpaid losses for insurance claims and loss adjustment expenses, contingent consideration, earnout liabilities and private warrant liabilities, are evaluated by management. Actual results could differ materially from those estimates, judgments, and assumptions.

Concentrations

Financial instruments which potentially subject us to credit risk consist principally of cash, money market accounts on deposit with financial institutions, money market funds, certificates of deposit and fixed-maturity securities, as well as receivable balances in the course of collection.

Our insurance carrier subsidiary has exposure and remains liable in the event of insolvency of its reinsurers. Management and its reinsurance intermediary regularly assess the credit quality and ratings of its reinsurer counterparties. Five reinsurers represented 63% of our total reinsurance balance due as of September 30, 2023.

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Substantially all of our insurance-related revenues in the Insurance segment are derived from customers in Texas (which represent approximately 64% of Insurance segment revenues in the nine months ended September 30, 2023), South Carolina (which represent approximately 11% of Insurance segment revenues in the nine months ended September 30, 2023), North Carolina, Georgia, Virginia, and Arizona, which could be adversely affected by economic conditions, an increase in competition, local weather events, or environmental impacts and changes.

No individual customer represented more than 10% of total revenue for the three and nine months ended September 30, 2023 or 2022. As of September 30, 2023, and December 31, 2022, no individual customer accounted for 10% or more of total accounts receivable.

As of September 30, 2023, we held approximately $309.0 million of cash with four U.S. commercial banks.

Cash, Cash Equivalents and Restricted Cash

We consider all highly liquid investments with original maturities of three months or less at the time of purchase to be cash equivalents. We maintain cash balances that may exceed the insured limits by the Federal Deposit Insurance Corporation.

Restricted cash equivalents as of September 30, 2023, includes $7.7 million held by our captive reinsurance business as collateral for the benefit of Homeowners of America Insurance Company (“HOA”), $0.6 million held in certificates of deposits and money market mutual funds pledged to the Department of Insurance in certain states as a condition of our Certificate of Authority for the purpose of meeting obligations to policyholders and creditors, $8.0 million in funds held for the payment of possible warranty claims as required under regulatory guidelines in 17 states, and $2.4 million related to acquisition indemnifications. Restricted cash equivalents as of December 31, 2022, includes $5.1 million held by our captive reinsurance business as collateral for the benefit of HOA, $1.0 million held in money market mutual funds pledged to the Department of Insurance in certain states as a condition of its Certificate of Authority for the purpose of meeting obligations to policyholders and creditors, $5.0 million in funds held for the payment of possible warranty claims as required under regulatory guidelines in 19 states, and $2.4 million related to acquisition indemnifications.

The reconciliation of cash, cash equivalents, and restricted cash to amounts presented in the unaudited condensed consolidated statements of cash flows are as follows:


	September 30, 2023		December 31, 2022
Cash and cash equivalents	$	343,008	$	215,060
Restricted cash	18,706		13,545
Cash, cash equivalents, and restricted cash	$	361,714	$	228,605

Accounts Receivable and Long-term Insurance Commissions Receivable

Accounts receivable consist principally of amounts due from enterprise customers, other corporate partnerships, and individual policyholders. We estimate allowances for uncollectible receivables based on the creditworthiness of our customers, historical trend analysis, and macro-economic conditions. Consequently, an adverse change in those factors could affect our estimate of allowance for doubtful accounts. The allowance for uncollectible receivables at September 30, 2023, and December 31, 2022, was $0.8 million and $0.5 million, respectively.

Long-term insurance commissions receivable balance consists of the estimated commissions from policy renewals expected to be collected. We record the amount of renewal insurance commissions expected to be collected in the next twelve months as current accounts receivable.

Goodwill

We test goodwill for impairment for each reporting unit on an annual basis or more frequently when events or changes in circumstances indicate the fair value of a reporting unit is below its carrying value. We have the option to perform a qualitative assessment to determine if an impairment is more likely than not to have occurred. If we can support the conclusion that it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, then a quantitative impairment test would not be necessary. If we cannot support such a conclusion or we do not elect to perform the qualitative assessment, then we perform a quantitative assessment. If a quantitative goodwill impairment assessment is performed, we utilize a combination of market and income valuation approaches. If the fair value of a reporting unit is less than its carrying value, an impairment loss is recorded to the extent that the fair value of the reporting unit is less than its carrying value. We have selected October 1 as the date to perform annual impairment testing.

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Determining the fair value of a reporting unit is judgmental in nature and involves the use of significant estimates and assumptions to evaluate the impact of operating and macroeconomic changes on each reporting unit. The fair value of each reporting unit was estimated using a combination of income and market valuation approaches using publicly traded company multiples in similar businesses. Such fair value measurements are based predominately on Level 3 inputs. This analysis requires significant judgments including an estimate of future cash flows which is dependent on internally developed forecasts, estimation of the long-term rate of growth for our business, estimation of the useful life over which cash flows will occur, and determination of our weighted average cost of capital, which is risk-adjusted to reflect the specific risk profile of the reporting unit being tested. The weighted average cost of capital used in our most recent impairment test was risk-adjusted to reflect the specific risk profile of the reporting units and ranged from 13% to 25%. See Note 6, Intangible Assets and Goodwill, for a discussion of the impairment analysis.

Impairment of Long-Lived Assets

We review long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amounts of the assets may not be fully recoverable. Events that trigger a test for recoverability include a significant decrease in the market price for a long-lived asset, significant negative industry or economic trends, an accumulation of costs significantly in excess of the amount originally expected for the acquisition, a current-period operating or cash flow loss combined with a history of operating or cash flow losses or a projection or forecast that demonstrates continuing losses associated with the use of a long-lived asset, or a sustained decrease in share price. When a triggering event occurs, a test for recoverability is performed, comparing projected undiscounted future cash flows to the carrying value of the asset group. If the test for recoverability identifies a possible impairment, the asset group’s fair value is measured relying primarily on an income approach. An impairment charge is recognized for the amount by which the carrying value of the asset group exceeds its estimated fair value. Management identifies the asset group that includes the potentially impaired long-lived asset, at the lowest level at which there are separate, identifiable cash flows.

Throughout 2023, we identified various qualitative factors that collectively indicated triggering events including a sustained decrease in stock price, increased costs due to inflationary pressures, and a deterioration of the macroeconomic environment in the housing and real estate industry. We used an income approach to determine that the estimated fair value of a certain asset group was less than its carrying value, which resulted in impairment charges of $2.0 million in the first quarter, primarily related to acquired technology, trademarks and trade names, and customer relationships for certain businesses within the Vertical Software segment. Impairment charges are included in impairment loss on intangible assets and goodwill in the unaudited condensed consolidated statements of operations for the nine months ended September 30, 2023.

We estimate the fair value of an asset group using the income approach. Such fair value measurements are based predominately on Level 3 inputs. Inherent in our development of cash flow projections are assumptions and estimates derived from a review of our operating results, business plan forecasts, expected growth rates, and cost of capital, similar to those a market participant would use to assess fair value. We also make certain assumptions about future economic conditions and other data. Many of these factors used in assessing fair value are outside the control of management and these assumptions and estimates may change in future periods.

Deferred Policy Acquisition Costs

We capitalize deferred policy acquisitions costs (“DAC”) which consist primarily of commissions, premium taxes and policy underwriting and production expenses that are directly related to the successful acquisition by our insurance subsidiary of new or renewal insurance contracts. DAC are amortized on a straight-line basis over the terms of the policies to which they relate, which is generally one year. DAC is also reduced by ceding commissions paid by reinsurance companies which represent recoveries of acquisition costs. DAC is periodically reviewed for recoverability and adjusted if necessary. Future investment income is considered in determining the recoverability of DAC. As of September 30, 2023, and December 31, 2022, DAC of $32.5 million and $8.7 million is included in prepaid expenses and other current assets. Amortized deferred acquisition costs included in selling and marketing expense, amounted to $15.7 million and $5.3 million, for the three months ended September 30, 2023 and 2022, respectively, and $34.3 million and $12.5 million, for the nine months ended September 30, 2023 and 2022, respectively.

Fair Value of Financial Instruments

Fair value principles require disclosures regarding the manner in which fair value is determined for assets and liabilities and establishes a three-tiered fair value hierarchy into which these assets and liabilities must be grouped, based upon significant levels of inputs as follows:

Level 1Observable inputs, such as quoted prices (unadjusted) in active markets for identical assets or liabilities at the measurement date;

Table of Contents

Level 2Observable inputs, other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly. This may include active markets for similar assets and liabilities, quoted prices in markets that are not highly active, or other inputs that are observable or can be corroborated by observable market data; and

Level 3Unobservable inputs that are arrived at by means other than current observable market activity.

The level of the least observable significant input used in assessing the fair value determines the placement of the entire fair value measurement in the hierarchy. Management’s assessment of the significance of a particular input to the fair value measurement requires the use of judgment specific to the asset or liability.

Other Insurance Liabilities, Current

The following table details the components of other insurance liabilities, current, on the unaudited condensed consolidated balance sheets:


	September 30, 2023		December 31, 2022
Ceded reinsurance premiums payable	$	26,369	$	29,204
Commissions payable, reinsurers and agents	7,344		21,045
Advance premiums	13,083		8,668
Funds held under reinsurance treaty	5,718		1,851
General and accrued expenses payable	1,669		942
Other insurance liabilities, current	$	54,183	$	61,710

Income Taxes

Benefit (provision) for income taxes for the three months ended September 30, 2023, and 2022, were $(0.1) million and less than $0.1 million, respectively, and the effective tax rates for these periods were (2.1)% and less than 0.1%, respectively. The difference between our effective tax rates for the 2023 periods and the U.S. statutory rate of 21% was primarily due to a full valuation related to our net deferred tax assets and impact of acquisitions on our valuation allowance. Benefit (provision) for income taxes for the nine months ended September 30, 2023 and 2022, were less than $(0.1) million and $(0.3) million, respectively, and the effective tax rates for these periods were less than (0.1)% and (0.2)%, respectively. The difference between our effective tax rates for the 2022 periods and the U.S. statutory rate of 21% was primarily due to a full valuation allowance related to our net deferred tax assets.

Note 2. Revenue

Disaggregation of Revenue

Total revenues consisted of the following:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Vertical Software segment
Software and service subscriptions	$	17,307	$	18,086	$	51,640	$	55,164
Move-related transactions	12,488		21,569		32,503		51,155
Post-move transactions	4,533		5,364		13,247		15,644
Total Vertical Software segment revenue	34,328		45,019		97,390		121,963

Insurance segment
Insurance and warranty premiums, commissions and policy fees	95,228		32,334		218,300		89,872
Total Insurance segment revenue	95,228		32,334		218,300		89,872

Total revenue(1)	$	129,556	$	77,353	$	315,690	$	211,835

______________________________________

(1)Revenue recognized during the three months ended September 30, 2023 and 2022, includes revenue of $88.2 million and $19.1 million, respectively, which is accounted for separately from the revenue from contracts with customers. Revenue accounted separately from the revenue from contracts with customers for the nine months ended September 30, 2023 and 2022, was $193.2 million and $56.4 million, respectively.

Disclosures Related to Contracts with Customers

Timing may differ between the satisfaction of performance obligations and the invoicing and collection of amounts related to contracts with customers. Liabilities are recorded for amounts that are collected in advance of the satisfaction of performance obligations. To the extent a contract exists, as defined by ASC 606, these liabilities are classified as deferred revenue. To the extent that a contract does not exist, as defined by ASC 606, these liabilities are classified as refundable customer deposits. Refundable customer deposits related to contracts with customers were not material at September 30, 2023, and December 31, 2022.

Contract Assets - Insurance Commissions Receivable

A summary of the activity impacting the contract assets during the nine months ended September 30, 2023, is presented below:


	Contract Assets
Balance at December 31, 2022	$	15,521
Estimated lifetime value of commissions on insurance policies sold by carriers	5,531
Cash receipts	(3,636)
Balance at September 30, 2023	$	17,416

As of September 30, 2023, and December 31, 2022, $3.7 million and $3.3 million, respectively, of contract assets were expected to be collected within the immediately following 12 months and therefore were included in current accounts receivable on the unaudited condensed consolidated balance sheets. The remaining $13.7 million and $12.3 million as of September 30, 2023, and December 31, 2022, respectively, of contract assets are expected to be collected after the immediately following 12 months and were included in long-term insurance commissions receivable on the unaudited condensed consolidated balance sheets.

Deferred Revenue

A summary of the activity impacting deferred revenue balances during the nine months ended September 30, 2023, is presented below:


	Vertical Software Deferred Revenue
Balance at December 31, 2022	$	3,874
Revenue recognized	(12,635)
Additional amounts deferred	12,378
Balance at September 30, 2023	$	3,617

Deferred revenue on the unaudited condensed consolidated balance sheet as of September 30, 2023, and December 31, 2022, includes $261.9 million and $266.8 million, respectively, of deferred revenue related to the Insurance segment. The portion of insurance premiums related to the unexpired term of policies in force as of the end of the reporting period and to be earned over the remaining term of these policies is deferred and reported as deferred revenue.

Remaining Performance Obligations

The amount of the transaction price allocated to performance obligations to be satisfied at a later date, which is not recorded in the unaudited condensed consolidated balance sheets, is immaterial as of September 30, 2023, and December 31, 2022.

We have applied the practical expedients provided for in the accounting standards, and does not present revenue related to unsatisfied performance obligations for (i) contracts with an original expected length of one year or less, (ii) contracts with variable consideration that is allocated entirely to unsatisfied performance obligations or to a wholly unsatisfied promise accounted for under the series guidance, and (iii) contracts for which we recognize revenue at the amount which it has the right to invoice for services performed. Additionally, we exclude amounts related to performance obligations that are billed and recognized as they are delivered.

Warranty Revenue and Related Balance Sheet Disclosures

Payments received in advance of warranty services provided are included in refundable customer deposits or deferred revenue based upon the cancellation and refund provisions within the respective agreement. At September 30, 2023, we had $19.3 million, $4.1 million and $2.9 million of refundable customer deposits, deferred revenue, and non-current deferred revenue, respectively. At December 31, 2022, we had $20.0 million, $4.4 million and $1.9 million of refundable customer deposits, deferred revenue and non-current deferred revenue, respectively.

For the three months ended September 30, 2023 and 2022, we incurred $1.6 million and $2.0 million, respectively, in expenses related to warranty claims. For the nine months ended September 30, 2023 and 2022, we incurred $4.1 million and $2.0 million, respectively, in expenses related to warranty claims.

Note 3. Investments

The following table summarizes investment income and realized gains and losses on investments during the periods presented.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Investment income, net of investment expenses	$	2,515	$	384	$	4,618	$	962
Realized gains on investments	61		10		72		16
Realized losses on investments	(91)		(59)		(198)		(203)
Investment income and realized gains (losses), net of investment expenses	$	2,485	$	335	$	4,492	$	775

The following tables summarize the amortized cost, fair value, and unrealized gains and losses of investment securities.


	As of September 30, 2023
	Amortized Cost		Gross Unrealized				Fair Value
			Gains		Losses
U.S. Treasuries	$	32,651	$	15	$	(600)	$	32,066
Obligations of states, municipalities and political subdivisions	14,939		—		(1,405)		13,534
Corporate bonds	47,258		2		(3,634)		43,626
Residential and commercial mortgage-backed securities	24,173		3		(1,648)		22,528
Other loan-backed and structured securities	3,990		—		(376)		3,614
Total investment securities	$	123,011	$	20	$	(7,663)	$	115,368


	As of December 31, 2022
	Amortized Cost		Gross Unrealized				Fair Value
			Gains		Losses
U.S. Treasuries	$	35,637	$	5	$	(320)	$	35,322
Obligations of states, municipalities and political subdivisions	11,549		2		(1,326)		10,225
Corporate bonds	31,032		32		(2,837)		28,227
Residential and commercial mortgage-backed securities	12,790		11		(1,268)		11,533
Other loan-backed and structured securities	6,804		6		(476)		6,334
Total investment securities	$	97,812	$	56	$	(6,227)	$	91,641

The amortized cost and fair value of securities at September 30, 2023, by contractual maturity, are shown in the following table. Actual maturities may differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without call or prepayment penalties.


	As of September 30, 2023
Remaining Time to Maturity	Amortized Cost		Fair Value
Due in one year or less	$	27,913	$	27,785
Due after one year through five years	31,760		29,980
Due after five years through ten years	26,597		23,797
Due after ten years	8,575		7,664
Residential and commercial mortgage-backed securities	24,175		22,528
Other loan-backed and structured securities	3,991		3,614
Total	$	123,011	$	115,368

Investments as of September 30, 2023, include $22.5 million of investments held by our captive reinsurance businesses as collateral for the benefit of HOA. Of this amount, $1.9 million is classified as short-term investments, and $20.5 million is classified as long-term investments.

Other-Than-Temporary Impairment

We regularly review our individual investment securities for other-than-temporary impairment. We consider various factors in determining whether each individual security is other-than-temporarily impaired, including:

-the financial condition and near-term prospects of the issuer, including any specific events that may affect its operations or earnings;

-the extent to which the market value of the security has been below its cost or amortized cost;

-general market conditions and industry or sector-specific factors;

-nonpayment by the issuer of its contractually obligated interest and principal payments; and

-our intent and ability to hold the investment for a period of time sufficient to allow for the recovery of costs.

Securities with gross unrealized loss position, aggregated by investment category and length of time the individual securities have been in a continuous loss position, are as follows:


	Less Than Twelve Months				Twelve Months or Greater				Total
As of September 30, 2023	Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value
U.S. Treasuries	$	(533)	$	31,214	$	(67)	$	520	$	(600)	$	31,734
Obligations of states, municipalities and political subdivisions	(1,174)		11,564		(231)		1,559		(1,405)		13,123
Corporate bonds	(3,070)		37,402		(564)		5,218		(3,634)		42,620
Residential and commercial mortgage-backed securities	(1,110)		19,031		(538)		2,967		(1,648)		21,998
Other loan-backed and structured securities	(366)		3,564		(10)		51		(376)		3,615
Total securities	$	(6,253)	$	102,775	$	(1,410)	$	10,315	$	(7,663)	$	113,090


	Less Than Twelve Months				Twelve Months or Greater				Total
As of December 31, 2022	Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value
U.S. Treasuries	$	(127)	$	10,748	$	(193)	$	9,824	$	(320)	$	20,572
Obligations of states, municipalities and political subdivisions	(929)		6,258		(397)		3,504		(1,326)		9,762
Corporate bonds	(1,623)		16,531		(1,214)		10,328		(2,837)		26,859
Residential and commercial mortgage-backed securities	(687)		6,565		(581)		4,952		(1,268)		11,517
Other loan-backed and structured securities	(359)		4,633		(117)		1,094		(476)		5,727
Total securities	$	(3,725)	$	44,735	$	(2,502)	$	29,702	$	(6,227)	$	74,437

At September 30, 2023, and December 31, 2022, there were 596 and 483 securities, respectively, in an unrealized loss position. Of these securities, 86 had been in an unrealized loss position for 12 months or longer as of September 30, 2023.

We believe there were no fundamental issues such as credit losses or other factors with respect to any of our available-for-sale securities. The unrealized losses on investments in fixed-maturity securities were caused primarily by interest rate changes. We expect that the securities will not be settled at a price less than par value of the investments. Because the declines in fair value are attributable to changes in interest rates or market conditions and not credit quality, and because we have the ability and intent to hold our available-for-sale investments until a market price recovery or maturity, we do not consider any of our investments to be other-than-temporarily impaired at September 30, 2023.

Note 4. Fair Value

The following tables summarize the fair value measurements of assets and liabilities that are measured at fair value on a recurring basis.


	Fair Value Measurement as of September 30, 2023
	Level 1		Level 2		Level 3		Total Fair Value
Assets
Money market mutual funds	$	194,989	$	—	$	—	$	194,989
Debt securities:
U.S. Treasuries	32,066		—		—		32,066
Obligations of states and municipalities	—		13,534		—		13,534
Corporate bonds	—		43,626		—		43,626
Residential and commercial mortgage-backed securities	—		22,528		—		22,528
Other loan-backed and structured securities	—		3,614		—		3,614
	$	227,055	$	83,302	$	—	$	310,357
Liabilities
Contingent consideration - business combinations (1)	$	—	$	—	$	20,529	$	20,529
Contingent consideration - earnout	—		—		44		44
Private warrant liability	—		—		87		87
Embedded derivatives	—		—		26,310		26,310
	$	—	$	—	$	46,970	$	46,970


	Fair Value Measurement as of December 31, 2022
	Level 1		Level 2		Level 3		Total Fair Value
Assets
Money market mutual funds	$	6,619	$	—	$	—	$	6,619
Debt securities:
U.S. Treasuries	35,322		—		—		35,322
Obligations of states and municipalities	—		10,225		—		10,225
Corporate bonds	—		28,227		—		28,227
Residential and commercial mortgage-backed securities	—		11,533		—		11,533
Other loan-backed and structured securities	—		6,334		—		6,334
	$	41,941	$	56,319	$	—	$	98,260
Liabilities
Contingent consideration - business combinations (2)	$	—	$	—	$	24,546	$	24,546
Contingent consideration - earnout	—		—		44		44
Private warrant liability	—		—		707		707
	$	—	$	—	$	25,297	$	25,297

______________________________________

(1)The Condensed Consolidated Balance Sheets include $0.7 million in accrued expenses and other current liabilities and $19.9 million in other liabilities as of September 30, 2023, for contingent consideration related to business combinations.

(2)The Condensed Consolidated Balance Sheets include $1.4 million in accrued expenses and other current liabilities and $23.2 million in other liabilities as of December 31, 2022, for contingent consideration related to business combinations.

Financial Assets

Money market mutual funds are valued at the closing price reported by the fund sponsor from an actively traded exchange. As the funds are generally maintained at a net asset value which does not fluctuate, cost approximates fair value. These are included as a Level 1 measurement in the table above. The fair values for available-for-sale fixed-maturity securities are based upon prices provided by an independent pricing service. We have reviewed these prices for reasonableness and have not adjusted any prices received from the independent provider. Level 2 securities represent assets whose fair value is determined using observable market information such as previous day trade prices, quotes from less active markets or quoted prices of securities with similar characteristics. There were no transfers between Level 1 and Level 2.

Contingent Consideration – Business Combinations

We estimated the fair value of the business combination contingent consideration related to the Floify LLC (“Floify”) acquisition in October 2021 and triggered by stock price milestones using the Monte Carlo simulation method. The fair value is based on the simulated market price of our common stock over the maturity date of the contingent consideration. As of September 30, 2023, the key inputs used to determine the fair value of $16.6 million included the stock price of $0.80, strike price of $36.00, discount rate of 15.6% and volatility of 95%. As of December 31, 2022, the key inputs used in the determination of the fair value of $15.5 million included the stock price of $1.88, strike price of $36.00, discount rate of 10.3% and volatility of 95%.

We estimated the fair value of the business combination contingent consideration based on specific metrics related to the acquisition of Residential Warranty Services (“RWS”) in April 2022, using the discounted cash flow method. The fair value is based on a percentage of revenue over the maturity date of the contingent consideration. As of September 30, 2023, the key inputs used to determine the fair value of $4.3 million were management’s cash flow estimates and the discount rate of 17%. As of December 31, 2022, the key inputs used to determine the fair value of $9.0 million were management’s cash flow estimates and the discount rate of 17%.

Contingent Consideration – Earnout

We estimated the fair value of the earnout contingent consideration using the Monte Carlo simulation method. The fair value of less than $0.1 million is based on the simulated market price of our common stock until the maturity date of the contingent consideration and increased by certain employee forfeitures. As of September 30, 2023, the key inputs used to determine the fair value included exercise price of $22.00, volatility of 100%, forfeiture rate of 15%, and stock price of $0.80 As of December 31, 2022, the key inputs used in the determination of the fair value included exercise price of $22.00, volatility of 100%, forfeiture rate of 15% and stock price of $1.88.

Private Warrants

We estimated the fair value of the private warrants using the Black-Scholes-Merton option pricing model. As of September 30, 2023, the key inputs used to determine the fair value included exercise price of $11.50, expected volatility of 95%, remaining contractual term of 2.23 years, and stock price of $0.80. As of December 31, 2022, the key inputs used to determine the fair value included exercise price of $11.50, expected volatility of 90%, remaining contractual term of 2.98 years, and stock price of $1.88.

Embedded Derivatives

In connection with the issuance of senior secured convertible notes in April 2023 (see Note 7) and in accordance with Accounting Standards Codification 815-15, Derivatives and Hedging – Embedded Derivatives, certain features of the senior secured convertible notes were bifurcated and accounted for separately from the notes. The following features are recorded as derivatives.

•Repurchase option. If more than $30 million aggregate principal amount of the 2026 Notes remains outstanding on June 14, 2026, the 2028 Note holders have the right to require us to repurchase for cash on June 15, 2026, all or any portion of their 2028 Notes, in principal amounts of one thousand dollars or an integral number thereof, at a repurchase price equal to 106.5% of the principal amount of the 2028 Notes to be repurchased, plus accrued and unpaid interest to, but excluding, the repurchase date.

•Fundamental change option. If we undergo a fundamental change, as defined in the indenture governing the 2028 Notes and subject to certain conditions, holders of the 2028 Notes have the right to require us to repurchase for cash all or any portion of their 2028 Notes, in principal amounts of one thousand dollars or an integral multiple thereof, at a repurchase price equal to 105.25% of the principal amount of the 2028 Notes to be repurchased, plus accrued and unpaid interest to, but excluding, the repurchase date. A

fundamental change includes events such as a change in control, recapitalization, liquidation, dissolution, or delisting.

•Asset sale repurchase option. If we sell assets and receive net cash proceeds of $2.5 million in excess of the Asset Sale Threshold (as defined below) (such excess net cash proceeds, the “Excess Proceeds”), we must offer to all holders of 2028 Notes to repurchase their 2028 Notes for an aggregate amount of cash equal to 50% of such Excess Proceeds at a repurchase price per 2028 Note equal to 100% of the principal amount thereof, plus accrued and unpaid interest to, but excluding, the relevant purchase date, if any. “Asset Sale Threshold” means $20.0 million in the aggregate, provided that on and after the date on which the cumulative net cash proceeds received by the Company and its restricted subsidiaries from the sale of assets after April 20, 2023 exceeds $20.0 million in the aggregate, the “Asset Sale Threshold” means $0.

The inputs for determining fair value of the embedded derivatives are classified as Level 3 inputs. Level 3 fair value is based on unobservable inputs based on the best information available. These inputs include the probabilities of a repurchase, a fundamental change, and qualifying asset sales, ranging from 1% to 35%.

Level 3 Rollforward

Fair value measurements categorized within Level 3 are sensitive to changes in the assumptions or methodology used to determine fair value, and such changes could result in a significant increase or decrease in the fair value.

The changes for Level 3 items measured at fair value on a recurring basis using significant unobservable inputs are as follows:


	Contingent Consideration - Earnout		Contingent Consideration - Business Combinations		Embedded Derivatives		Private Warrant Liability
Fair value as of December 31, 2022	$	44	$	24,546	$	—	$	707
Additions	—		—		23,870		—
Settlements	—		(420)		—		—
Change in fair value, loss (gain) included in net loss(1)	—		(3,597)		2,440		(620)
Fair value as of September 30, 2023	$	44	$	20,529	$	26,310	$	87


	Contingent Consideration - Earnout		Contingent Consideration - Business Combinations		Private Warrant Liability
Fair value as of December 31, 2021	$	13,866	$	9,617	$	15,193
Additions	—		8,900		—
Settlements	—		(540)		—
Change in fair value, loss (gain) included in net loss(1)	(13,809)		5,251		(14,391)
Fair value as of September 30, 2022	$	57	$	23,228	$	802

______________________________________

(1)Changes in fair value of contingent consideration related to business combinations are included in general and administrative expenses in the unaudited condensed consolidated statements of operations. Changes in fair value of the earnout contingent consideration and private warrant liability are disclosed separately in the unaudited condensed consolidated statements of operations. Changes in the fair value of the embedded derivatives are included in change in fair value of derivatives in the unaudited condensed consolidated statements of operations.

Fair Value Disclosure

As of September 30, 2023, and December 31, 2022, the fair value of the 2026 Notes (see Note 7) is $73.4 million and $238.6 million, respectively. The decrease of $165.2 million is primarily due to the decline in the stock price at September 30, 2023, as compared to December 31, 2022. As of September 30, 2023, the fair value of the 2028 Notes (see Note 7) was $195.0 million. The fair values of the line of credit, advance funding arrangement and other notes approximate

the unpaid principal balance. All debt, other than the convertible notes which are Level 2, is considered a Level 3 measurement.

Note 5. Property, Equipment, and Software

Property, equipment, and software, net, consists of the following:


	September 30, 2023		December 31, 2022
Software and computer equipment	$	8,288	$	8,326
Furniture, office equipment, and other	1,549		2,118
Internally developed software	22,204		17,128
Leasehold improvements	1,176		1,178
	33,217		28,750
Less: Accumulated depreciation and amortization	(17,557)		(16,510)
Property, equipment, and software, net	$	15,660	$	12,240

Depreciation and amortization expense related to property, equipment, and software was $1.4 million and $1.0 million for the three months ended September 30, 2023 and 2022, respectively, and $3.8 million and $3.0 million for the nine months ended September 30, 2023 and 2022, respectively.

Note 6. Intangible Assets and Goodwill

Intangible Assets

Intangible assets are stated at cost or acquisition-date fair value less accumulated amortization and impairment. The following tables summarize intangible asset balances.


As of September 30,2023	Weighted Average Useful Life (in years)	Intangible Assets, gross		Accumulated Amortization And Impairment		Intangible Assets, Net
Customer relationships	9.0	$	69,504	$	(21,823)	$	47,681
Acquired technology	5.0	36,041		(20,815)		15,226
Trademarks and tradenames	10.0	23,443		(6,175)		17,268
Non-compete agreements	3.0	616		(443)		173
Value of business acquired	1.0	400		(400)		—
Renewal rights	6.0	9,734		(3,090)		6,644
Insurance licenses	Indefinite	4,960		—		4,960
Total intangible assets		$	144,698	$	(52,746)	$	91,952


As of December 31,2022	Weighted Average Useful Life (in years)	Intangible Assets, gross		Accumulated Amortization And Impairment		Intangible Assets, Net
Customer relationships	9.0	$	69,730	$	(15,079)	$	54,651
Acquired technology	5.0	37,932		(16,468)		21,464
Trademarks and tradenames	10.0	25,071		(5,724)		19,347
Non-compete agreements	3.0	619		(407)		212
Value of business acquired	1.0	400		(400)		—
Renewal rights	6.0	9,734		(2,113)		7,621
Insurance licenses	Indefinite	4,960		—		4,960
Total intangible assets		$	148,446	$	(40,191)	$	108,255

The aggregate amortization expense related to intangibles was $4.9 million and $7.6 million for the three months ended September 30, 2023 and 2022, respectively, and $14.7 million and $18.5 million for the nine months ended September 30, 2023 and 2022, respectively.

During the nine months ended September 30, 2023, we recorded impairment charges of $2.0 million, primarily related to acquired technology, trademarks and trade names, and customer relationships for an asset group within the Vertical Software segment. Impairment charges are included in impairment loss on intangible assets and goodwill in the unaudited condensed consolidated statements of operations.

Goodwill

The following table summarizes the changes in the carrying amount of goodwill for the nine months ended September 30, 2023.



Balance as of December 31, 2022, net of accumulated impairment of $43.8 million	$	244,697
Acquisition	2,421
Impairment loss	(55,211)
Balance as of September 30, 2023, net of accumulated impairment of $99.0 million	$	191,907

During each of the first three quarters of 2023, management identified various qualitative factors that collectively indicated triggering events, including a sustained decrease in stock price, increased costs due to inflationary pressures, hardening of the reinsurance markets, volatile weather, and a deterioration of the macroeconomic environment in the housing and real estate and insurance industries. We performed a valuation of the Vertical Software and Insurance reporting units using a combination of market and income approaches based on peer performance and discounted cash flow or dividend discount model methodologies. The goodwill impairment analysis required significant judgments to calculate the fair value of the reporting units, including internal forecasts and determination of weighted average cost of capital. Management considers historical experience and all available information at the time the fair values are estimated. Assumptions are subject to a high degree of judgment and complexity.

The results of the quantitative impairment assessment as of March 31, 2023, indicated that the fair value of the Vertical Software reporting unit exceeded its carrying value by less than 5%, and the fair value of the Insurance reporting unit exceeded its carrying value by less than 10%.

The results of the quantitative impairment assessment as of June 30, 2023, indicated that the carrying value of the Insurance reporting unit exceeded its estimated fair value. As such, we determined that the goodwill allocated to the Insurance reporting unit was impaired as of June 30, 2023. An impairment charge of $55.2 million was recognized in impairment loss on intangible assets and goodwill in the unaudited condensed consolidated statements of operations in the second quarter. The results of the quantitative impairment assessment as of June 30, 2023, indicated that the fair value of our Vertical Software reporting unit exceeded its carrying value by less than 10%.

September 30, 2023. We also reconcile the fair value of our reporting units to our market capitalization. Should the fair value of any of our reporting units fall below its carrying amount because of reduced operating performance, market declines including a deterioration of the macroeconomic environment in the housing and real estate or insurance industries, changes in the discount rate, or other adverse conditions, goodwill impairment charges may be necessary in future periods.

Note 7. Debt

The following tables summarize outstanding debt as of September 30, 2023, and December 31, 2022.


	Principal		Unaccreted Discount		Debt Issuance Costs		Carrying Value
Convertible senior notes, due 2026	$	225,000	$	—	$	(3,611)	$	221,389
Convertible senior notes, due 2028	333,334		(119,106)		(4,562)		209,666
Advance funding arrangement	1,497		—		—		1,497
Other notes	300		(19)		—		281
Balance as of September 30, 2023	$	560,131	$	(119,125)	$	(8,173)	$	432,833


	Principal		Unaccreted Discount		Debt Issuance Costs		Carrying Value
Convertible senior notes, due 2026	$	425,000	$	—	$	(8,508)	$	416,492
Advance funding arrangement	15,670		(760)		—		14,910
Term loan facility, due 2029	10,000		—		—		10,000
Other notes	450		(87)		—		363
Balance as of December 31, 2022	$	451,120	$	(847)	$	(8,508)	$	441,765

Convertible Senior Notes

Interest expense recognized related to the 0.75% Convertible Senior Notes due 2026 (the “2026 Notes”) was approximately $0.7 million and $1.4 million for the three months ended September 30, 2023 and 2022, respectively, and $2.9 million and $4.1 million for the nine months ended September 30, 2023 and 2022, respectively, including contractual interest expense and amortization of debt issuance costs. The effective interest rate for the 2026 Notes is 1.3%.

In April 2023, we issued $333.3 million of 6.75% Senior Secured Convertible Notes due in 2028 (the “2028 Notes”) in a private placement transaction. We used a portion of the net proceeds from the 2028 Notes to repurchase $200 million of the 2026 Notes and to fund the repayment of $9.7 million outstanding under the term loan facility, in each case plus accrued and unpaid interest thereon and related fees and expenses. In connection with the partial repurchase of the 2026 Notes, we recognized an $81.4 million gain on extinguishment of debt, calculated as the difference between the reacquisition price and the net carrying amount of the portion of the 2026 Notes that was extinguished.

The 2028 Notes are convertible into cash, shares of common stock, or a combination of cash and shares of common stock at our election at an initial conversion rate of 39.9956 shares of common stock per one thousand dollars principal amount of the 2028 Notes, which is equivalent to an initial conversion price of approximately $25.00 per share.

The 2028 Notes are senior secured obligations, accrue interest at a rate of 6.75%, payable semi-annually in arrears on April 1 and October 1 of each year, beginning on October 1, 2023, and were initially issued at 95% of par value. The 2028 Notes will mature on October 1, 2028, unless earlier repurchased, redeemed or converted. Prior to the close of business on the business day immediately preceding July 1, 2028, the 2028 Notes will be convertible at the option of the holders only upon the satisfaction of certain conditions and during certain periods. Thereafter, until the close of business on the second scheduled trading day immediately preceding the maturity date, the 2028 Notes will be convertible at the option of the holders at any time regardless of these conditions.

Interest expense recognized related to the 2028 Notes was approximately $9.5 million and $16.8 million in the three and nine months ended September 30, 2023, respectively. Interest expense includes $5.6 million contractual interest expense and $3.9 million amortization of debt issuance costs and discount for the three months ended September 30, 2023, and

$10.1 million contractual interest expense and $6.7 million amortization of debt issuance costs and discount for the nine months ended September 30, 2023. The effective interest rate for the 2028 Notes is 17.9%.

Advance Funding Arrangement

For certain home warranty contracts, we participate in financing arrangements with third-party financers that provide us with the contract premium upfront, less a financing fee. Third-party financers collect installment payments from the warranty contract customer which satisfy our repayment obligation over a portion of the contract term. We remain obligated to repay the third-party financer if a customer cancels its warranty contract prior to full repayment of the advance funding amount we received. As part of the arrangement, we pay financing fees, which are collected by the third-party financers upfront and are initially recognized as a debt discount. Financing fees are amortized as interest expense under the effective interest method. The implied interest rate varies per contract and is generally approximately 14% of total funding received. Interest expense recognized related to advance funding arrangement was less than $0.1 million and $0.5 million for the three months ended September 30, 2023 and 2022, respectively, and $0.9 million and $2.1 million for the nine months ended September 30, 2023 and 2022, respectively.

Term Loan Facility

In April 2023, the term loan facility was repaid in full by using a portion of the proceeds received from the 2028 Notes.

Note 8. Stockholders' Equity and Warrants

Common Shares Outstanding and Common Stock Equivalents

The following table summarizes our fully diluted capital structure.


	September 30, 2023	December 31, 2022
Issued and outstanding common shares	96,432,323	96,405,838
Earnout shares (1)	2,050,000	2,050,000
Total common shares issued and outstanding	98,482,323	98,455,838
Common shares reserved for future issuance:
Private warrants	1,795,700	1,795,700
Stock options (Note 9)	3,685,526	3,862,918
Restricted and performance stock units and awards (Note 9)	12,710,891	6,230,165
2020 Equity Plan pool reserved for future issuance (Note 9)	8,288,976	11,189,745
Convertible senior notes, due 2026 ⁽²⁾	8,999,010	16,998,130
Convertible senior notes, due 2028	13,331,893	—
Contingently issuable shares in connection with acquisitions (3)	24,362,726	10,631,558
Total shares of common stock outstanding and reserved for future issuance	171,657,045	149,164,054

______________________________________

(1)Earnout shares will expire on December 24, 2023, if closing price of our common stock does not equal or exceed $22.00 per share before that date.

(2)In connection with the September 16, 2021, issuance of the 2026 Notes, we used a portion of the proceeds to pay for the capped call transactions, which are expected to generally reduce the potential dilution to our common stock. The capped call transactions allow us to purchase shares of our common stock at a strike price of $25 per share, which is equal to the conversion price of the 2026 Notes and 2028 Notes. The capped call transactions are designed to limit the amount of dilution of our common stock upon conversion of the notes. The maximum number of shares purchasable by us under the capped call transactions is 16,998,130. The options that underly the capped call transactions expire on September 15, 2026.

(3)In connection with the acquisitions of Floify and HOA, we provided an obligation to issue a certain amount of common stock to the extent specified market conditions are met in the future. Contingently issuable shares are calculated in accordance with the purchase agreement, assuming they would be issuable if the end of the reporting periods were the end of the contingency period. The contingency period for the Floify acquisition ends in December 2024. The contingency period for the HOA acquisition ended in April 2023.

Repurchases of Common Shares

time on the open market between November 10, 2022, and June 30, 2023, at prevailing market prices, in privately negotiated transactions, in block trades, and/or through other permissible means.

During the nine months ended September 30, 2023, we repurchased and canceled 1,396,158 shares with a total cost of $3.1 million (including commissions). The cost paid to repurchase shares in excess of the par value is charged to accumulated deficit in the unaudited condensed consolidated balance sheet as of September 30, 2023.

The repurchase of $200 million of the 2026 Notes as described in Note 7 was done under separate authorization and was not part of the $15 million share repurchase program.

Warrants

There was no activity related to public and private warrants during the nine months ended September 30, 2023.


	Number of Warrants	Number of Common Shares Issued
Balances as of December 31, 2022	1,795,700	11,521,412
Exercised	—	—
Canceled	—	—
Balances as of September 30, 2023	1,795,700	11,521,412

Note 9. Stock-Based Compensation

The following table summarizes the classification of stock-based compensation expense in the unaudited condensed consolidated statements of operations.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Selling and marketing	$	1,087	$	1,690	$	3,028	$	3,592
Product and technology	1,947		911		4,650		3,888
General and administrative	3,945		2,488		12,599		13,165
Total stock-based compensation expense	$	6,979	$	5,089	$	20,277	$	20,645

Under our 2020 Stock Incentive Plan, which replaced the 2012 Equity Incentive Plan in December 2020, employees, directors and consultants are eligible for grants of incentive stock options, non-statutory stock options, stock appreciation rights, restricted stock awards (“RSAs”), restricted stock units (“RSUs”), performance restricted stock units (“PRSUs”), and other stock awards, collectively referred to as “Awards.”

The following table summarizes Award activity for the nine months ended September 30, 2023:


	Number of Options	Number of Restricted Stock Units	Number of Performance Restricted Stock Units
Balances as of December 31, 2022	3,862,918	5,309,241	920,924
Granted	—	6,520,592	3,135,073
Vested		(2,295,474)	—
Exercised	(11,564)	—	—
Forfeited, canceled or expired	(165,828)	(879,465)	—
Balances as of September 30, 2023	3,685,526	8,654,894	4,055,997

Note 10. Reinsurance

2023 Program

Our third-party quota share reinsurance program is split into three separate placements to maximize coverage and cost efficiency. The 2023 Coastal Program covers our business in certain Texas coastal regions and the Houston metropolitan area and is placed at 42% of subject property and casualty losses (“P&C losses”), as well as all business in South Carolina which is placed at 7% of P&C losses. The 2023 Core Program, which covers the portion of our business not in the Coastal Program, is placed at 9.5% of P&C losses of our remaining business in Texas and 8% of P&C losses of our business in other states. In addition, the Combined Program covers all of our business and is placed at 5% of P&C losses. All programs are effective for the period January 1, 2023, through December 31, 2023, or March 31, 2024, and are subject to certain limits and exclusions, which vary by participating reinsurer.

Property catastrophe excess of loss treaties were placed on April 1, 2023, and were updated in August 2023 after the events described in the “Terminated Reinsurance Contract” section below. Coverage for wind storms starts at $20 million per occurrence. Losses are shared between $20 million and $80 million. Over $80 million, losses are covered up to a net loss of $440 million. We also place reinstatement premium protection to cover any reinstatement premiums due on the first four layers.

The effects of reinsurance on premiums written and earned for the three and nine months ended September 30, 2023 and 2022, were as follows:


	Three Months Ended September 30,
	2023				2022
	Written		Earned		Written		Earned
Direct premiums	$	130,952	$	117,032	$	137,047	$	105,245
Ceded premiums	30,358		(41,846)		(119,131)		(93,982)
Net premiums	$	161,310	$	75,186	$	17,916	$	11,263


	Nine Months Ended September 30,
	2023				2022
	Written		Earned		Written		Earned
Direct premiums	$	349,365	$	348,253	$	349,084	$	282,645
Ceded premiums	(34,763)		(188,686)		(297,693)		(248,804)
Net premiums	$	314,602	$	159,567	$	51,391	$	33,841

Our 2023 third-party quota share program was placed at a reduced ceding percentage as compared to the 2022 program, which resulted in a portfolio transfer and lower ceded written premiums in the nine months ended September 30, 2023.

The effects of reinsurance on incurred losses and loss adjustment expense (“LAE”) for the three and nine months ended September 30, 2023 and 2022, were as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Direct losses and LAE	$	44,273	$	77,471	$	271,879	$	220,309
Ceded losses and LAE	(1,727)		(60,900)		(115,325)		(180,006)
Net losses and LAE	$	42,546	$	16,571	$	156,554	$	40,303

The detail of reinsurance balances due is as follows:


	September 30, 2023		December 31, 2022
Ceded unearned premium	$	49,271	$	203,157
Losses and LAE reserve	25,772		76,999
Reinsurance recoverable	23,118		18,765
Other	330		139
Reinsurance balance due	$	98,491	$	299,060

Terminated Reinsurance Contract

In the third quarter of 2023, HOA, a subsidiary of Porch Group, discovered that Vesttoo Ltd (“Vesttoo”), which arranged capital for one of our reinsurance contracts, faced allegations of fraudulent activity in connection with collateral it provided to HOA and certain other third parties. We have communicated and met with regulators and other key stakeholders regarding the evolving situation. This reinsurance agreement provided partial quota share coverage as well as up to approximately $175 million in a catastrophic event.

As a result of its findings, and in accordance with the terms of the reinsurance agreement, HOA terminated the associated contract on August 4, 2023, with an effective date of July 1, 2023. Had the contract not been terminated, the contract would have expired on December 31, 2023, and HOA would have been contracted to pay approximately $20 million in additional premium payments during July through December 2023. Following the effective date of the termination, HOA seized available liquid collateral in the amount of approximately $47.6 million from a reinsurance trust, of which HOA was the beneficiary. In addition, HOA is evaluating and intends to pursue all available legal claims and remedies to enforce its rights under the letter of credit required by the reinsurance agreement in the amount of $300 million as additional collateral. We are also seeking recovery of all losses and damages incurred as a result of terminating the reinsurance agreement due to allegations of fraudulent activity by third parties.

In the second quarter of 2023, we recognized a charge of $48.2 million in provision for doubtful accounts in the unaudited condensed consolidated statements of operations, calculated as the net asset due under the reinsurance contract (as we have the legal right of offset) of $95.8 million as of June 30, 2023, before adjustment, less the $47.6 million collateral received from a trust in July 2023. During the third quarter of 2023, we experienced improvement in loss reserves, which reduced the amount of the reinsurance recoverable by approximately $7.0 million.

HOA has secured supplemental reinsurance coverage in the amount of approximately $166 million, replacing nearly all of the reinsurance coverage for certain catastrophic weather events that was in place under the terminated reinsurance contract. HOA is currently seeking additional supplemental reinsurance coverage in order to maintain adequate coverage in future periods against potential excess losses in the event of a severe weather event for which it has not obtained supplemental coverage and to satisfy regulatory and rating agency requirements.

Note 11. Unpaid Losses and Loss Adjustment Reserve

The following table summarizes the changes in the reserve balances for unpaid losses and LAE, gross of reinsurance, for the nine months ended September 30, 2023:


Reserve for unpaid losses and LAE at December 31, 2022	$	100,632
Reinsurance recoverables on losses and LAE at December 31, 2022	(76,999)
Reserve for unpaid losses and LAE reserve, net of reinsurance recoverables at December 31, 2022	23,633
Add provisions (reductions) for losses and LAE occurring in:
Current year (1)	182,010
Prior years	1,486
Net incurred losses and LAE during the current year	183,496
Deduct payments for losses and LAE occurring in:
Current year	(85,481)
Prior years	(17,645)
Net claim and LAE payments during the current year	(103,126)

Reserve for losses and LAE, net of reinsurance recoverables at September 30, 2023	104,003
Reinsurance recoverables on losses and LAE at September 30, 2023	25,772
Reserve for unpaid losses and LAE at September 30, 2023	$	129,775

______________________________________

(1)Also includes certain charges related to Vesttoo (see Note 10).

As a result of additional information on claims occurring in prior years becoming available to management, changes in estimates of provisions of losses and loss adjustment expenses were made resulting in an increase of $1.5 million for the nine months ended September 30, 2023.

Note 12. Commitments and Contingencies

From time to time we are or may become subject to various legal proceedings arising in the ordinary course of business, including proceedings initiated by users, other entities, or regulatory bodies. Estimated liabilities are recorded when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. In many instances, we are unable to determine whether a loss is probable or to reasonably estimate the amount of such a loss and, therefore, the potential future losses arising from a matter may differ from the amount of estimated liabilities we have recorded in the financial statements covering these matters. We review our estimates periodically and make adjustments to reflect negotiations, estimated settlements, rulings, advice of legal counsel, and other information and events pertaining to a particular matter.

Cases under Telephone Consumer Protection Act

Porch and/or an acquired entity, GoSmith.com, are party to twelve legal proceedings alleging violations of the automated calling and/or internal and National Do Not Call restrictions of the Telephone Consumer Protection Act of 1991 and a related Washington state law claim. The proceedings were commenced as mass tort actions by a single plaintiffs’ law firm in December 2019 and April/May 2020 in federal district courts throughout the United States. One of the actions was dismissed with prejudice and was appealed to the Ninth Circuit Court of Appeals. On October 12, 2022, in a split decision, the Ninth Circuit Court of Appeals reversed. The remaining cases were consolidated in the United States District Court for the Western District of Washington, where Porch resides. Plaintiffs filed a motion for leave to file a second amended complaint, which was granted in part and denied in part. The Second Amended Complaint was filed in July 2023. In September 2023, Defendants filed a Motion to Strike the Second Amended Complaint on several grounds. Defendants’ forthcoming motion to dismiss will be reset upon resolution of that motion. The case is otherwise stayed. Plaintiffs seek actual, statutory, and/or treble damages, injunctive relief, and reasonable attorneys’ fees and costs. These actions are at an early stage in the litigation process. It is not possible to determine the likelihood of an unfavorable outcome of these disputes, although it is reasonably possible that the outcome of these actions may be unfavorable. Further, it is not possible

to estimate the range or amount of potential loss (if the outcome should be unfavorable). We intend to contest these cases vigorously.

Other

In addition, in the ordinary course of business, Porch Group and its subsidiaries are (or may become) parties to litigation involving property, personal injury, contract, intellectual property and other claims, as well as stockholder derivative actions, class action lawsuits and other matters. The amounts that may be recovered in such matters may be subject to insurance coverage. Although the results of legal proceedings and claims cannot be predicted with certainty, neither Porch Group nor any of its subsidiaries is currently a party to any legal proceedings the outcome of which, we believe, if determined adversely to us, would individually or in the aggregate have a material adverse effect on the business, financial condition or results of operations.

Note 13. Business Combinations

On April 1, 2022, we entered into a stock and membership interest purchase agreement with Residential Warranty Services (“RWS”) to acquire its home warranty and inspection software and services businesses. On that date, we completed the acquisition of substantially all of the operations of RWS except for those in Florida and California, which were subject to certain regulatory and other approvals.

The acquisitions of the Florida and California operations were closed on March 17, 2023. We paid approximately $2.1 million in cash to acquire $0.2 million of cash and current assets and $0.2 million of customer relationships with an estimated useful life of three years. The estimated value of the customer relationships intangible asset was calculated using the income approach.

The aggregate transaction costs of $0.1 million are primarily comprised of legal and due diligence fees and are included in general and administrative expenses on the unaudited condensed consolidated statements of operations. The results of operations for each acquisition are included in our consolidated financial statements from the date of acquisition onwards.

Note 14. Segment Information

We have two reportable segments that are also operating segments: Vertical Software and Insurance. Reportable segments were identified based on how the chief operating decision-maker (“CODM”) manages the business, makes operating decisions, and evaluates operating and financial performance. Our chief executive officer acts as the CODM and reviews financial and operational information for our reportable segments. Operating segments are components of an enterprise for which separate discrete financial information is available and operational results are regularly evaluated by the CODM for the purposes of making decisions regarding resource allocation and assessing performance.

Our Vertical Software segment primarily consists of a vertical software platform for the home that provides software and services to home services companies, consumers, and service providers.

The following table summarizes revenue by segment.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Vertical Software	$	34,328	$	45,019	$	97,390	$	121,963
Insurance	95,228		32,334		218,300		89,872
Total revenue	$	129,556	$	77,353	$	315,690	$	211,835

Our segment operating and financial performance measure is Segment Adjusted EBITDA (Loss). Segment Adjusted EBITDA (Loss) is defined as revenue less the following expenses associated with each segment: cost of revenue, selling and marketing, product and technology, general and administrative, and provision for (recovery of) doubtful accounts. Segment Adjusted EBITDA (Loss) also excludes non-cash items or items that management does not consider reflective of ongoing core operations.

We do not allocate shared expenses to the reportable segments. These expenses are included in the “Corporate and other” row in the following reconciliation. “Corporate and other” includes shared expenses such as selling and marketing; certain product and technology; accounting; human resources; legal; general and administrative; and other income, expenses, gains, and losses that are not allocated in assessing segment performance due to their function. Such transactions are excluded from the reportable segments’ results but are included in consolidated results.

The reconciliation of Segment Adjusted EBITDA (Loss) to consolidated “Operating income (loss)” below includes the effects of corporate and other items that the CODM does not consider in assessing segment performance.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Segment Adjusted EBITDA (Loss):
Vertical Software	$	3,179	$	5,545	$	4,599	$	14,081
Insurance	19,038		(859)		(19,328)		(6,253)
Subtotal	22,217		4,686		(14,729)		7,828
Reconciling items:
Corporate and other	(13,378)		(15,592)		(41,448)		(44,094)
Depreciation and amortization	(6,272)		(8,675)		(18,501)		(21,574)
Stock-based compensation expense	(6,979)		(5,089)		(20,277)		(20,645)
Restructuring costs	(712)		—		(2,789)		—
Acquisition and other transaction costs	(22)		(261)		(408)		(1,583)
Impairment loss on intangible assets and goodwill	—		(57,057)		(57,232)		(57,057)
Recovery of (loss on) reinsurance contract (see Note 10)	7,043		—		(41,201)		—
Impairment loss on property, equipment and software	—		(30)		(254)		(101)
Change in fair value of contingent consideration	787		(565)		3,597		(5,251)
Investment income and realized gains	(2,485)		(335)		(4,492)		(775)

Operating income (loss)	$	199	$	(82,918)	$	(197,734)	$	(143,252)

The CODM does not review assets on a segment basis.

All of our revenue is generated in the United States except for an immaterial amount. As of September 30, 2023, and December 31, 2022, we did not have material assets located outside of the United States.

Note 15. Net Loss Per Share

Basic and diluted net loss per share attributable to common stockholders is presented in conformity with the two-class method required for participating securities.

Under the two-class method, basic net loss per share attributable to common stockholders is computed by dividing the net loss attributable to common stockholders by the weighted-average number of shares of common stock outstanding during the period.

Diluted earnings per share attributable to common stockholders adjusts basic earnings per share for the potentially dilutive impact of stock options, RSUs, PRSUs, RSAs, convertible notes, earnout shares, and warrants. As we have reported losses for all periods presented, all potentially dilutive securities are antidilutive and, accordingly, basic net loss per share equals diluted net loss per share.

The following table summarizes the computation of basic and diluted net loss attributable per share to common stockholders for the three and nine months ended September 30, 2023 and 2022:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Numerator:
Net loss used to compute net loss per share - basic and diluted	$	(5,744)	$	(84,476)	$	(131,447)	$	(121,086)

Denominator:
Weighted average shares outstanding used to compute net loss used to compute net loss per share - basic and diluted	96,366,613		97,792,485		95,770,676		97,009,351

Net loss per share - basic and diluted	$	(0.06)	$	(0.86)	$	(1.37)	$	(1.25)

The following table discloses securities that were not included in the computation of diluted net loss per share because to do so would have been antidilutive for the periods presented:


	Three Months Ended September 30,		Nine Months Ended September 30,
	2023	2022	2023	2022
Stock options	3,685,526	4,149,394	3,685,526	4,149,394
Restricted stock units and awards	8,654,894	5,193,177	8,654,894	5,193,177
Performance restricted stock units	4,055,997	1,825,719	4,055,997	1,825,719
Public and private warrants	1,795,700	1,795,700	1,795,700	1,795,700
Earnout shares (1)	2,050,000	2,050,000	2,050,000	2,050,000
Convertible debt (2)	22,330,903	16,998,130	22,330,903	16,998,130
Contingently issuable shares in connection with acquisitions (3)	24,362,726	8,354,437	24,362,726	8,354,437

______________________________________

(1)Earnout shares will expire on December 24, 2023, if closing price of our common stock does not equal or exceed $22.00 per share before that date.

(2)In connection with the September 16, 2021, issuance of the 2026 Notes, we used a portion of the proceeds to pay for the capped call transactions, which are expected to generally reduce the potential dilution to our common stock. The capped call transactions allow us to purchase shares of our common stock at a strike price of $25.00 per share, which is equal to the conversion price of the 2026 Notes and 2028 Notes. The capped call transactions are designed to limit the amount of dilution of our common stock upon conversion of the notes. The maximum number of shares purchasable by us under the capped call transactions is 16,998,130. The options that underly the capped call transactions expire on September 15, 2026.

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

This Quarterly Report and the documents incorporated herein by reference contain forward-looking statements as defined by the Private Securities Litigation Reform Act of 1995. Although the Company believes that its plans, intentions, and expectations reflected in or suggested by these forward-looking statements are reasonable, the Company cannot assure you that it will achieve or realize these plans, intentions, or expectations. Forward-looking statements are inherently subject to risks, uncertainties, assumptions, and other factors which could cause actual results to differ materially from those expressed or implied by such forward-looking statements. Generally, statements that are not historical facts, including statements concerning the Company’s possible or assumed future actions, business strategies, events, or results of operations, are forward-looking statements. These statements may be preceded by, followed by, or include the words “believes,” “estimates,” “expects,” “projects,” “forecasts,” “may,” “will,” “should,” “seeks,” “plans,” “scheduled,” “anticipates,” “intends,” or similar expressions.

These forward-looking statements are based upon estimates and assumptions that, while considered reasonable by the Company and its management at the time they are made, are inherently uncertain. Factors that may cause actual results to differ materially from current expectations include, but are not limited to: (1) expansion plans and opportunities, and managing growth, to build a consumer brand; (2) the incidence, frequency, and severity of weather events, extensive wildfires, and other catastrophes; (3) economic conditions, especially those affecting the housing, insurance, and financial markets; (4) expectations regarding revenue, cost of revenue, operating expenses, and the ability to achieve and maintain future profitability; (5) existing and developing federal and state laws and regulations, including with respect to insurance, warranty, privacy, information security, data protection, and taxation, and management’s interpretation of and compliance with such laws and regulations; (6) the Company’s reinsurance program, which includes the use of a captive reinsurer, the success of which is dependent on a number of factors outside management’s control, along with reliance on reinsurance to protect against loss; (7) the uncertainty and significance of the known and unknown effects on the Company's insurance carrier subsidiary, Homeowners of America Insurance Company (“HOA”), and the Company due to the termination of a reinsurance contract following the allegations of fraud against Vesttoo Ltd. (“Vesttoo”), including, but not limited to, the implications from Demotech, Inc.’s (“Demotech”) withdrawal of HOA’s financial stability rating and the length of time before the rating is restored; the outcome of Vesttoo’s Chapter 11 bankruptcy proceedings; the Company's ability to successfully pursue claims arising out of the alleged fraud, the costs associated with pursuing the claims, and the timeframe associated with any recoveries; HOA's ability to obtain and maintain adequate reinsurance coverage against excess losses; HOA’s ability to stay out of regulatory supervision; and HOA’s ability to maintain a healthy surplus; (8) uncertainties related to regulatory approval of insurance rates, policy forms, insurance products, license applications, acquisitions of businesses, or strategic initiatives, including the reciprocal restructuring, and other matters within the purview of insurance regulators; (9) reliance on strategic, proprietary relationships to provide the Company with access to personal data and product information, and the ability to use such data and information to increase transaction volume and attract and retain customers; (10) the ability to develop new, or enhance existing, products, services, and features and bring them to market in a timely manner; (11) changes in capital requirements, and the ability to access capital when needed to provide statutory surplus; (12) the increased costs and initiatives required to address new legal and regulatory requirements arising from developments related to cybersecurity, privacy, and data governance and the increased costs and initiatives to protect against data breaches, cyber-attacks, virus or malware attacks, or other infiltrations or incidents affecting system integrity, availability, and performance; (13) retaining and attracting skilled and experienced employees; (14) costs related to being a public company; and (15) other risks and uncertainties discussed in Part I, Item 1A, “Risk Factors,” in the Company’s Annual Report on Form 10-K (“Annual Report”) for the year ended December 31, 2022, in Part II, Item 1A, “Risk Factors,” in our Quarterly Report on Form 10-Q for the quarter ended March 31, 2023, and in Part II, Item 1A, “Risk Factors,” in our Quarterly Report on Form 10-Q for the quarter ended June 30, 2023, as well as those discussed elsewhere in this report, including in Part II, Item 1A, “Risk Factors,” and in subsequent reports filed with the Securities and Exchange Commission (“SEC”), all of which are available on the SEC’s website at www.sec.gov.

Nothing in this Quarterly Report or the documents incorporated herein by reference should be regarded as a representation by any person that the forward-looking statements set forth herein will be achieved or that any of the contemplated results of such forward-looking statements will be achieved. You should not place undue reliance on forward-looking statements, which speak only as of the date of this Quarterly Report. Unless specifically indicated otherwise, the forward-looking statements in this Quarterly Report do not reflect the potential impact of any divestitures, mergers, acquisitions, or other business combinations that have not been completed as of the date of this Quarterly Report. The Company does not undertake any duty to update these forward-looking statements, whether as a result of changed circumstances, new information, future events or otherwise, except as may be required by law.

The information included in this management’s discussion and analysis of financial condition and results of operations should be read in conjunction with the unaudited condensed consolidated financial statements and related notes included in this Quarterly Report, and the audited consolidated financial statements and related notes and Management’s

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Discussion and Analysis of Financial Condition and Results of Operations contained in the Company’s Annual Report for the year ended December 31, 2022.

Additionally, the unaudited condensed consolidated financial statements for the three and nine months ended September 30, 2022, have been revised to correct prior period errors as discussed in Note 20 “Quarterly Financial Data (Unaudited) Restatement of Previously Issued Financial Statements” to the consolidated financial statements included in Part II, Item 8, of the Company’s Annual Report for the year ended December 31, 2022. Accordingly, this Management’s Discussion and Analysis of Financial Condition and Results of Operations reflects the effects of the revisions.

Business Overview

Porch Group, Inc. (“Porch Group”, “Porch” or the “Company,” “we,” “our,” “us”), the vertical software platform, is a values-driven company whose mission is to simplify the home with insurance at the center. We provide software and services to approximately 31 thousand home service providers including home inspectors, mortgage brokers, title companies and moving companies. We simplify the home closing process and the move by providing high-value services including homeowners insurance, warranties, and ongoing support with our app which saves consumers time and helps them make better decisions. To achieve this, we hire and retain great people, invest in the right opportunities, and leverage our unique capabilities such as early and privileged access to homebuyers and deep insight into properties.

We make the moving process easier for homebuyers by helping them save time and make better decisions about critical services, including insurance, warranty, moving, security, TV/Internet, home repair and improvement. We provide home and personal property insurance policies through our own underwriting operations in 22 states and across the U.S. with our wholly owned insurance agency.

Our multi-faceted value proposition resonates with a broad customer demographic, regardless of home price, income level, geographic location or age. We acquire our customers through a variety of channels, including at the time of a real estate transaction through third parties, direct-to-consumer (“DTC”), and leads from other Porch Group businesses.

We have two reportable segments: the Vertical Software segment and the Insurance segment.

Our Vertical Software segment primarily consists of a vertical software platform for the home that provides software and services to home services companies, consumers, and service providers. Through these relationships, we earn fees, and gain a competitive advantage through unique and early access to homebuyers and homeowners. This early access allows us to assist homebuyers and homeowners with critical moving services. In turn, our platform drives demand for other services. The Vertical Software segment has three types of customers: (1) home services companies, such as home inspectors, mortgage companies and loan officers, and title companies, for whom we provide software and services to help them make their businesses run more efficiently and grow; (2) consumers, such as homebuyers and homeowners, whom we assist with the comparison and provision of various home services, such as moving, security, TV/Internet, and home repair and improvement; and (3) service providers, such as moving companies, security companies, title companies, mortgage companies and TV/Internet providers, who pay us for new customer sign-ups.

Our Insurance segment, with approximately 334 thousand insurance and warranty policies in force, offers various property-related insurance policies through our risk-bearing carrier, our independent agency selling home and auto insurance for over 29 major and regional insurance companies, and our risk-bearing home warranty companies. Our Insurance segment also includes warranty service offerings and a captive reinsurance provider. We earn insurance policy premiums collected from insured homeowners for our insurance products, policy fees when policies are sold and renewed, and commissions when we cede premiums to reinsurance companies. Additionally, when we sell a homeowner an insurance policy through a carrier other than our own, these third-party insurance companies pay new business and renewal commissions to our insurance agency. Our Insurance segment also includes home warranty, from which we receive premiums paid by homeowners for our home warranty products.

Basis of Presentation

The unaudited condensed consolidated financial statements and accompanying notes include the accounts of the Company and its consolidated subsidiaries and were prepared in accordance with GAAP. All significant intercompany accounts and transactions are eliminated in consolidation.

We operate in two operating segments: Vertical Software and Insurance. Operating segments are identified as components of an enterprise about which separate discrete financial information is available for evaluation by the chief operating

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decision-maker (“CODM”) in making decisions regarding resource allocation and assessing performance. We have determined that our Chief Executive Officer is the CODM.

Key Performance Measures and Operating Metrics

In the management of these businesses, we identify, measure and evaluate various operating metrics. The key performance measures and operating metrics used in managing the businesses are discussed below. These key performance measures and operating metrics are not prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) and may not be comparable to or calculated in the same way as other similarly titled measures and metrics used by other companies.

The following table summarizes operating metrics for each of the quarterly periods indicated.


	Three Months Ended September 30,
	2023			2022			Change
Gross Written Premium (in millions)	$	154		$	157		(2)	%
Policies in Force (in thousands)	334			391			(15)	%
Annualized Revenue per Policy (unrounded)	$	1,139		$	300		280	%
Annualized Premium per Policy (unrounded)	$	1,762		$	1,276		38	%
Premium Retention Rate	100		%	105		%
Gross Loss Ratio	39		%	74		%
Average Companies in Quarter (unrounded)	30,675			30,951			(1)	%
Average Revenue per Account per Month in Quarter (unrounded)	$	1,436		$	833		72	%
Monetized Services in Quarter (unrounded)	225,096			318,452			(29)	%
Average Revenue per Monetized Service in Quarter (unrounded)	$	510		$	185		176	%

Gross Written Premium — We define Gross Written Premium as the total premium written by our licensed insurance carrier(s) (before deductions for reinsurance); premiums from our home warranty offerings (for the face value of one year’s premium); and premiums of policies placed with third-party insurance companies for which we earn a commission.

Policies in Force — We define Policies in Force as the number of in-force policies at the end of the period for the Insurance segment, including policies and warranties written by us and policies and warranties written by third parties for which we earn a commission.

Annualized Revenue per Policy — We define Annualized Revenue per Policy as quarterly revenue for the Insurance segment, divided by the number of Policies in Force in the Insurance segment, multiplied by four.

Annualized Premium per Policy — We define Annualized Premium per Policy as the total direct earned premium for HOA, our insurance carrier, divided by the number of active insurance policies at the end of the period, multiplied by four.

Premium Retention Rate — We define Premium Retention Rate as the ratio of our insurance carrier’s renewed premiums over the last four quarters to base premiums, which is the sum of the preceding year’s premiums that either renewed or expired.

Gross Loss Ratio — We define Gross Loss Ratio as our insurance carrier’s gross losses divided by the gross earned premium for the respective period.

Average Companies in Quarter — We define Average Companies in Quarter as the straight-line average of the number of companies as of the end of period compared with the beginning of period across all of our home services verticals that (i) generate recurring revenue and (ii) generated revenue in the quarter. For new acquisitions, the number of companies is determined in the initial quarter based on the percentage of the quarter the acquired business is a part of Porch.

Average Revenue per Account per Month in Quarter — We view our ability to increase revenue generated from existing customers as a key component of our growth strategy. Average Revenue per Account per Month in Quarter is defined as the average revenue per month generated across all home services company customer accounts in a quarterly period. Average Revenue per Account per Month in Quarter is derived from all customers and total revenue.

Monetized Services in Quarter — We connect consumers with home services companies nationwide and offer a full range of products and services where homeowners can, among other things: (1) compare and buy home insurance policies

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(along with auto, flood and umbrella policies) and warranties with competitive rates and coverage; (2) arrange for a variety of services in connection with their move, from labor to load or unload a truck to full-service, long-distance moving services; (3) discover and install home automation and security systems; (4) compare internet and television options for their new home; (5) book small handyman jobs at fixed, upfront prices with guaranteed quality; and (6) compare bids from home improvement professionals who can complete bigger jobs. We track the number of monetized services performed through our platform each quarter and the revenue generated per service performed in order to measure market penetration with homebuyers and homeowners and our ability to deliver high-revenue services within those groups. Monetized Services in Quarter is defined as the total number of unique services from which we generated revenue, including, but not limited to, new and renewing insurance and warranty customers, completed moving jobs, security installations, TV/Internet installations or other home projects, measured over a quarterly period.

Average Revenue per Monetized Service in Quarter — We believe that shifting the mix of services delivered to homebuyers and homeowners toward higher revenue services is an important component of our growth strategy. Average Revenue per Monetized Services in Quarter is the average revenue generated per monetized service performed in a quarterly period. When calculating Average Revenue per Monetized Service in Quarter, average revenue is defined as total quarterly service transaction revenues generated from monetized services.

Recent Developments

Share Repurchases

In October 2022, our board of directors approved a share repurchase program authorizing management to repurchase up to $15 million of our common stock and/or convertible notes. Repurchases under this program were permitted from time to time on the open market between November 10, 2022, and June 30, 2023, at prevailing market prices, in privately negotiated transactions, in block trades, and/or through other permissible means. During the first quarter of 2023, we repurchased 1,396,158 shares with a total cost of $3.1 million (including commissions). We did not repurchase any shares in the second quarter of 2023 prior to the termination of the repurchase program.

Reciprocal Exchange

On March 20, 2023, we filed an application to form and license a Texas reciprocal exchange (the “Reciprocal”) with the Texas Department of Insurance (“TDI”). If approved by the TDI, our insurance underwriting business will be conducted through the Reciprocal. A Porch subsidiary would serve as the operator (or “attorney-in-fact”) for the Reciprocal. In that role it would perform underwriting, claims, and management services for the Reciprocal and receive a management fee calculated as a percentage of its premiums. Porch subsidiaries would act as general agents for the Reciprocal and HOA and would receive fees and commissions. There can be no assurance that the Reciprocal will receive regulatory approval, and if obtained, that the approval would be based on terms as proposed or subject to additional requirements that may not be acceptable to us. If the application is approved, we will launch Porch Insurance, a new brand and product to be offered by the Reciprocal, including unique benefits for consumers such as a free 90-day warranty and proprietary discounts to customers within the Porch ecosystem.

In the third quarter of 2023, after allegations of fraudulent activity by others in the industry (see “Terminated Reinsurance Contract” section below), HOA was placed under supervision by the TDI following the release of HOA’s statutory accounts which reflected a charge for balances deemed uncollectible as a result of the fraud allegations. Subsequently, HOA’s rating agency, Demotech, withdrew its financial stability rating. We have worked closely with the TDI to restore HOA’s surplus to an appropriate level following HOA’s placement under TDI supervision and made a $57 million cash investment into HOA to increase surplus in exchange for a $49 million surplus note, with interest and principal payments, and the purchase of all rights from HOA for potential claims related to the fraud connected to Vesttoo and others. In addition, HOA submitted a formal operational plan to the TDI for its review and has worked closely with both the TDI and Demotech to resolve their concerns to exit supervision and regain its financial stability rating. On November 2, 2023, the TDI released HOA from regulatory supervision. The TDI is satisfied with HOA’s capital surplus, financials, and operating plan following Porch Group’s $57 million cash investment into HOA. HOA is in ongoing discussions with Demotech following its release from regulatory supervision and hopes Demotech will restore its financial stability rating soon. The rating withdrawal did not have a material impact on third quarter 2023 financial performance.

Convertible Notes Financing

In April 2023, we issued $333 million of 6.75% Senior Secured Convertible Notes due in 2028 (the “2028 Notes”) in a private placement transaction. We used a portion of the net proceeds from the 2028 Notes to repurchase $200 million of the 2026 Notes and to fund the repayment of $9.7 million outstanding under a term loan facility. The transaction delivered additional liquidity while minimizing dilution.

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Weather Events

The second and third quarters of 2023 saw extreme weather events, including wind, thunderstorms, and hail. Extreme weather in Texas this year resulted in record levels of industry-wide claims. These extreme weather events compared to historic trends negatively impacted our operating results in the second quarter within the Insurance Segment by approximately $26 million, net of third-party reinsurance.

Terminated Reinsurance Contract

There can be no guarantee or assurance that HOA will be successful in obtaining sufficient supplemental coverage. Regardless of whether additional supplemental coverage is obtained, HOA will continue to remain responsible and committed with respect to all claims and claim settlement expenses under its policies, including claims incurred but not yet reported for prior periods and claims and expenses that are no longer subject to the reimbursement rights in favor of HOA under the terminated reinsurance contract.

Please see Part II, Item 1A. “Risk Factors” for specific risks related to the termination of this reinsurance contract.

Results of Operations

Key Factors Affecting Operating Results

We have been implementing our strategy as a vertical software platform for the home by providing software and services to approximately 31 thousand pre-and-post move home service providers including inspectors, real estate, title, and mortgage companies. Our Insurance segment continues to grow in scale through both premium growth and geographic expansion. The following key factors affected our operating results in the three and nine months ended September 30, 2023:

•The U.S. housing market continues to see impacts from higher interest rates, existing home inventory tightening, and affordability challenges that are impacting the Vertical Software segment. Existing home sales have declined by 17% and 21% for the three and nine months ended September 30, 2023, compared to the same periods in prior year.

•In March 2023, we completed the acquisitions of the Florida and California operations of Residential Warranty Services (“RWS”). We had previously completed the acquisition of substantially all of the operations of RWS on

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April 1, 2022, other than the operations located in Florida and California which were delayed pending regulatory approval.

•In March 2023, we filed an application for a Reciprocal Exchange with the TDI.

•We continued our insurance strategic initiatives by not renewing certain higher risk policies. We are focused on improving overall underwriting performance by increasing premiums and claim deductibles where appropriate.

•In February 2023, we successfully launched Porch Warranty offering.

•Our warranty business entered new partnerships with certain businesses where we utilize a co-branded journey to provide exclusive home service offerings to utility customers, including warranties.

•We continue to develop software for customers, including the expansion of our suite of solutions for customers and partners at Floify. A new module version was rolled out within Rynoh, and a new version of report writer for inspectors was launched as part of the home inspection solution.

•Our moving business launched a “Fixed Price” product which makes the moving journey simpler for moving companies and consumers.

•We have rolled out our app to all eligible ISN companies, with the recall check monitoring being popular with consumers.

•We are now approved in 12 states to use our unique data to improve risk accuracy in pricing policies for our customers. This means we can charge a lower price for policies which are low-risk and more accurately price higher risk policies.

•We are expanding our distribution channels by partnering with third-party insurance agencies and sharing commissions. We send them customer leads, enabling them to access Porch’s unique and valuable customer ecosystem to grow their businesses and enabling us to expand our insurance distribution capacity.

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Three Months Ended September 30, 2023, compared to the Three Months Ended September 30, 2022

Consolidated Results


	Three Months Ended September 30,
	2023		2022		$ Change		% Change

	(dollar amounts in thousands)
Revenue	$	129,556	$	77,353	$	52,203	67	%
Operating expenses:
Cost of revenue	52,961		32,940		20,021		61	%
Selling and marketing	40,135		30,580		9,555		31	%
Product and technology	14,446		14,437		9		—	%
General and administrative	28,659		25,083		3,576		14	%
Provision for (recovery of) doubtful accounts	(6,844)		174		(7,018)		(4,033)	%
Impairment loss on intangible assets and goodwill	—		57,057		(57,057)		(100)	%
Total operating expenses	129,357		160,271		(30,914)		(19)	%
Operating income (loss)	199		(82,918)		83,117		(100)	%
Other income (expense):
Interest expense	(10,267)		(2,152)		(8,115)		377	%
Change in fair value of earnout liability	—		43		(43)		(100)	%
Change in fair value of private warrant liability	260		124		136		110	%
Change in fair value of derivatives	510		—		510		N/A

Investment income and realized gains, net of investment expenses	2,485		335		2,150		642	%
Other income, net	1,185		70		1,115		1,593	%
Total other expense	(5,827)		(1,580)		(4,247)		269	%
Loss before income taxes	(5,628)		(84,498)		78,870		(93)	%
Income tax benefit (provision)	(116)		22		(138)		(627)	%
Net loss	$	(5,744)	$	(84,476)	$	78,732	(93)	%

Revenue. Total revenue increased by $52.2 million, or 67%, from $77.4 million in the three months ended September 30, 2022, to $129.6 million in the three months ended September 30, 2023, driven by revenue in our Insurance segment as a result of increases in per-policy premiums and lower reinsurance ceding. This increase was partially offset by a 24%, or $10.7 million, decrease in revenue in our Vertical Software segment due to a 17% reduction in year-over-year industry home sales which adversely affected our moving business in particular.

Cost of revenue. Cost of revenue increased by $20.0 million, or 61%, from $32.9 million in the three months ended September 30, 2022, to $53.0 million in the three months ended September 30, 2023. The increase was primarily the result of the reduction in reinsurance ceding, and the 2022 acquisition of the RWS warranty business, all in the Insurance Segment. In the latter half of the third quarter of 2023, a Texas hail storm and Hurricane Idalia in Georgia and South Carolina resulted in a negative impact of approximately $8 million. As a percentage of revenue, cost of revenue represented 41% of revenue in the three months ended September 30, 2023, compared with 43% in the three months ended September 30, 2022.

Selling and marketing. Selling and marketing expenses increased by $9.6 million, or 31%, from $30.6 million in the three months ended September 30, 2022, to $40.1 million in the three months ended September 30, 2023. A $13.5 million increase in the Insurance segment’s variable policy acquisition and marketing expenses due to lower reinsurance ceding was partially offset by a decrease in Vertical Software segment costs consistent with the decrease in revenue in that segment. As a percentage of revenue, selling and marketing expenses represented 31% of revenue in the three months ended September 30, 2023 compared with 40% in the three months ended September 30, 2022.

General and administrative. General and administrative expenses increased by $3.6 million, or 14%, from $25.1 million in three months ended September 30, 2022, to $28.7 million in the three months ended September 30, 2023, primarily due to increases in Insurance segment expenses, including a $0.5 million increase in legal expenses for recovery of reinsurance

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contracts, $0.6 million related to a new policy management software in the Insurance segment, and $1.2 million for a tax assessment from the TDI. Overall, the increase in general and administrative expense was partially offset by a decrease in corporate expenses, which are a subcomponent of general and administrative expenses. As a percentage of revenue, general and administrative expenses represented 22% of revenue in the three months ended September 30, 2023, compared with 32% in the three months ended September 30, 2022.

Provision for (recovery of) doubtful accounts. In the second quarter of 2023, we charged to provision for doubtful accounts approximately $48.2 million of reinsurance balance due from a reinsurer as described in Note 10 of the notes to the unaudited condensed consolidated financial statements. In the third quarter of 2023, we reduced the provision for doubtful accounts related to Vesttoo by $7.0 million after experiencing improvement in loss reserves. There was no significant write-off of reinsurance balance due in the same period last year.

Impairment loss on intangible assets and goodwill. In the three months ended September 30, 2022, we recorded impairment losses on intangible assets and goodwill totaling $57.1 million, which included a $39.4 million goodwill impairment in our Insurance segment and a $17.7 million intangible impairment in our Vertical Software segment. These impairment charges reflected inflationary pressures, our common stock value, and broad disruptions in the equity markets, specifically for technology and property and casualty insurance companies. There were no impairment losses on intangible assets and goodwill in the three months ended September 30, 2023.

Interest expense. Interest expense increased by $8.1 million, or 377%, from $2.2 million in the three months ended September 30, 2022, to $10.3 million in the three months ended September 30, 2023. The increase is mainly due to interest at a higher weighted average rate on a higher aggregate debt balance after issuance of the 2028 Notes in April 2023. The non-cash amortization of debt discount and issuance costs also contributed to the increase.

Change in fair value of derivatives. In connection with the issuance of the 2028 Notes in April 2023 and in accordance with GAAP, certain features of the notes were bifurcated and accounted for separately from the notes. These features are recorded as derivatives, and changes in their fair value are recognized in net loss each period. There were no corresponding derivatives in prior year.

Investment income and realized gains, net of investment expenses. Investment income and realized gains, net of investment expenses, were $2.5 million and $0.3 million in the three months ended September 30, 2023 and 2022, respectively. Total investments balance was $115.4 million at September 30, 2023, and $62.6 million at September 30, 2022. A higher investment balance was the primary reason for the increased investment income.

Other income, net. Other income, net, increased by $1.1 million from $0.1 million in the three months ended September 30, 2022, to $1.2 million in the three months ended September 30, 2023. The increase is due to interest income earned on higher cash balances in higher yield accounts.

Income tax benefit (provision). Income tax provision of $0.1 million and income tax benefit of less than $0.1 million were recognized for the three months ended September 30, 2023 and 2022, respectively. The difference between the effective tax rate and the U.S. statutory rate of 21% was primarily due to a full valuation allowance related to our net deferred tax assets in both periods.

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Segment Results

SEGMENT REVENUE

The following table summarizes revenue by segment for the three months ended September 30, 2023 and 2022.


	Three Months Ended September 30,
	2023		2022		$ Change		% Change
Vertical Software segment
Software and service subscriptions	$	17,307	$	18,086	$	(779)	(4)	%
Move-related transactions	12,488		21,569		(9,081)		(42)	%
Post-move transactions	4,533		5,364		(831)		(15)	%
Total Vertical Software segment revenue	34,328		45,019		(10,691)		(24)	%

Insurance segment
Insurance and warranty premiums, commissions and policy fees	95,228		32,334		62,894		195	%
Total Insurance segment revenue	95,228		32,334		62,894		195	%

Total revenue	$	129,556	$	77,353	$	52,203	67	%

For the three months ended September 30, 2023, Vertical Software segment revenue was $34.3 million or 26% of total revenue. For the three months ended September 30, 2022, Vertical Software segment revenue was $45.0 million or 58% of total revenue. The decrease in Vertical Software segment revenue was primarily driven by a 17% reduction in year-over-year industry home sales which adversely affected our moving business and to a lesser extent our software business.

Insurance segment revenue was $95.2 million or 74% of total revenue for the three months ended September 30, 2023. Insurance segment revenue was $32.3 million or 42% of total revenue for the three months ended September 30, 2022. The increase is mainly driven by higher warranty sales as well as a 38% increase in Annualized Premium per Policy and lower reinsurance ceding. As of September 30, 2023, we had 334 thousand Policies in Force, a 15% decrease compared to 391 thousand Policies in Force as of September 30, 2022. The decrease in the number of Policies in Force resulted from non-renewals of policies that are expected to be unprofitable. We reduced premiums ceded during the current quarter, resulting in higher revenue. Approximately half of the revenue growth in the Insurance segment was due to less ceding to Vesttoo.

SEGMENT ADJUSTED EBITDA (LOSS)

Segment Adjusted EBITDA (Loss) is defined as revenue less the following expenses associated with each segment: cost of revenue, sales and marketing, product and technology, general and administrative expenses, and provision for doubtful accounts. Segment Adjusted EBITDA (Loss) also excludes non-cash items or items that management does not consider reflective of ongoing core operations. See Note 14, Segment Information, in the notes to the unaudited condensed consolidated financial statements included in Part I, Item 1, of this Quarterly Report for reconciliations to GAAP consolidated financial information for the periods presented.

The following table summarizes Segment Adjusted EBITDA (Loss) for the three months ended September 30, 2023 and 2022.


	Three Months Ended September 30,
	2023		2022		$ Change		% Change
Segment Adjusted EBITDA (Loss):
Vertical Software	$	3,179	$	5,545	$	(2,366)	(43)%
Insurance	19,038		(859)		19,897		(2316)	%
Subtotal	22,217		4,686		17,531		374%
Corporate and other	(13,378)		(15,592)		2,214		(14)	%
Adjusted EBITDA (Loss)	$	8,839	$	(10,906)	$	19,745	(181)	%

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Our Insurance segment had a Segment Adjusted EBITDA (Loss) of $19.0 million in the third quarter of 2023, representing 215% of Adjusted EBITDA (Loss) for the same period. The improvement over the same period last year was due to continued focus on underwriting performance, including premium per policy increases, increasing deductibles, and introducing certain coverage exclusions for select risks to offset claims losses and reinsurance costs. We reduced premiums ceded during the current quarter, resulting in more favorable Adjusted EBITDA (Loss). Approximately $2 million of the favorable change in Adjusted EBITDA (Loss) in the Insurance segment resulted from ceding less premium to Vesttoo.

Vertical Software Segment Adjusted EBITDA (Loss) was $3.2 million in the third quarter of 2023, which declined compared to prior year due to the soft housing market, declines in the moving and corporate relocation industries, and inflationary pressures in fixed costs.

Corporate expenses were $13.4 million in the third quarter of 2023, a $2.2 million decrease from the same period in the prior year due to a concerted effort to lower professional fees. Corporate expenses decreased to 10% of total revenue for the three-month period ended September 30, 2023, from 20% in the same period in the prior year.

Nine Months Ended September 30, 2023, compared to the Nine Months Ended September 30, 2022

Consolidated Results


	Nine Months Ended September 30,
	2023		2022		$ Change		% Change

	(dollar amounts in thousands)
Revenue	$	315,690	$	211,835	$	103,855	49	%
Operating expenses:
Cost of revenue	185,566		87,407		98,159		112	%
Selling and marketing	107,357		85,817		21,540		25	%
Product and technology	43,891		44,446		(555)		(1)	%
General and administrative	77,267		79,979		(2,712)		(3)	%
Provision for (recovery of) doubtful accounts	42,111		381		41,730		10,953	%
Impairment loss on intangible assets and goodwill	57,232		57,057		175		—	%
Total operating expenses	513,424		355,087		158,337		45	%
Operating loss	(197,734)		(143,252)		(54,482)		38	%
Other income (expense):
Interest expense	(21,230)		(6,504)		(14,726)		226	%
Change in fair value of earnout liability	—		13,809		(13,809)		(100)	%
Change in fair value of private warrant liability	620		14,391		(13,771)		(96)	%
Change in fair value of derivatives	(2,440)		—		(2,440)		N/A
Gain on extinguishment of debt	81,354		—		81,354		N/A
Investment income and realized gains, net of investment expenses	4,492		775		3,717		480	%
Other income (expense), net	3,525		(37)		3,562		(9,627)	%
Total other income	66,321		22,434		43,887		196	%
Loss before income taxes	(131,413)		(120,818)		(10,595)		9	%
Income tax provision	(34)		(268)		234		(87)	%
Net loss	$	(131,447)	$	(121,086)	$	(10,361)	9	%

Revenue. The overall 49% increase in year-to-date revenue compared to the same period last year was primarily driven by the 143%, or $128.4 million, increase in revenue in our Insurance segment as a result of increases in per-policy premiums and lower reinsurance ceding. This increase was partially offset by a 20%, or $24.6 million, decrease in revenue in our Vertical Software segment due to a 21% reduction in year-over-year industry home sales which adversely affected our moving business, in particular.

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Cost of revenue. The 112% increase in year-to-date cost of revenue was primarily a result of the strategic reduction in reinsurance ceding and increased insurance claims costs due to catastrophic weather events. The RWS warranty business acquired in 2022 resulted in $1.2 million additional cost of revenue in the current year-to-date period when compared to prior year. As a percentage of revenue, cost of revenue represented 59% of revenue in the nine months ended September 30, 2023, compared with 41% in the same period of 2022.

Selling and marketing. The 25% increase in year-to-date selling and marketing expenses compared to prior year is due to higher costs in the Insurance segment’s variable policy acquisition and marketing expenses related to lower ceding percentages. As a percentage of revenue, selling and marketing expenses represented 34% of revenue in the current year-to-date period compared to 41% of revenue in the same period last year.

General and administrative. General administrative expenses for the nine months ended September 30, 2023, decreased by $2.7 million, or 3%, compared to the same period last year. The decrease was primarily due a concerted effort to lower professional fees and lower investment in corporate resources and systems in 2023.

Provision for (recovery of) doubtful accounts. In the nine months ended September 30, 2023, we charged to provision for doubtful accounts approximately $41.2 million of reinsurance balance due from a reinsurer as described in Note 10 of the notes to the unaudited condensed consolidated financial statements.

Impairment loss on intangible assets and goodwill. In the second quarter of 2023, we recorded a goodwill impairment charge of $55.2 million in our Insurance segment. In the first quarter of 2023, we recorded a $2.0 million impairment charge on intangible assets in our Vertical Software segment. These impairments follow a sustained decrease in stock price, increased costs due to inflationary pressures, hardening of the reinsurance markets, volatile weather, and a deterioration of the macroeconomic environment in the housing and real estate and insurance industries. In the nine months ended September 30, 2022, we recorded impairment losses on intangible assets and goodwill totaling $57.1 million, which included a $39.4 million goodwill impairment in our Insurance segment and a $17.7 million intangible impairment in our Vertical Software segment. These impairment charges reflected inflationary pressures, our common stock value, and broad disruptions in the equity markets, specifically for technology and property and casualty insurance companies.

Interest expense. Year-to-date interest expense, increased by $14.7 million, or 226%, from $6.5 million in the same period in 2022. The increase is mainly due to interest at a higher weighted average rate on a higher aggregate debt balance after issuance of the 2028 Notes in April 2023. The non-cash amortization of debt discount and issuance costs also contributed to the increase.

Change in fair value of earnout liability. The fair value of the earnout liability changed more in the nine months ended September 30, 2022, than in the same period this year. The decrease in our common stock price drove the change and was more pronounced in 2022 than in 2023.

Change in fair value of private warrant liability. The fair value of the private warrant liability changed more in the nine months ended September 30, 2022, than in the same period this year. The decrease in our common stock price drove the change and was more pronounced in 2022 than in 2023.

Gain on extinguishment of debt. In connection with the partial repurchase of the 2026 Notes, we recognized an $81.4 million gain on extinguishment of debt. See Note 7 in the notes to the unaudited condensed consolidated financial statements.

Investment income and realized gains, net of investment expenses. Investment income and realized gains, net of investment expenses, were $4.5 million and $0.8 million in the nine months ended September 30, 2023 and 2022, respectively. Total investments balance was $115.4 million at September 30, 2023, and $62.6 million at September 30, 2022. A higher investment balance was the primary reason for the increased investment income.

Other income (expense), net. Other income (expense), net, increased by $3.6 million from less than $0.1 million in the nine months ended September 30, 2022, to $3.5 million in the nine months ended September 30, 2023. The increase is due to larger cash balances in higher yield accounts.

Income tax provision. Income tax provision of less than $(0.1) million and income tax provision of $(0.3) million was recognized for the nine months ended September 30, 2023 and 2022, respectively. The difference between the effective tax rate and the U.S. statutory rate of 21% was primarily due to a full valuation allowance related to our net deferred tax assets in both periods.

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Segment Results

SEGMENT REVENUE

The following table summarizes revenue by segment for the nine months ended September 30, 2023 and 2022.


	Nine Months Ended September 30,
	2023		2022		$ Change		% Change
Vertical Software segment
Software and service subscriptions	$	51,640	$	55,164	$	(3,524)	(6)	%
Move-related transactions	32,503		51,155		(18,652)		(36)	%
Post-move transactions	13,247		15,644		(2,397)		(15)	%
Total Vertical Software segment revenue	97,390		121,963		(24,573)		(20)	%

Insurance segment
Insurance and warranty premiums, commissions and policy fees	218,300		89,872		128,428		143	%
Total Insurance segment revenue	218,300		89,872		128,428		143	%

Total revenue	$	315,690	$	211,835	$	103,855	49	%

For the nine months ended September 30, 2023, Vertical Software segment revenue was $97.4 million or 31% of total revenue. For the nine months ended September 30, 2022, Vertical Software segment revenue was $122.0 million or 58% of total revenue. The decrease in revenue is mainly driven by a 21% reduction in year-over-year industry home sales which adversely affected our moving business.

Insurance segment revenue was $218.3 million or 69% of total revenue for the nine months ended September 30, 2023. Insurance segment revenue was $89.9 million or 42% of total revenue for the nine months ended September 30, 2022. The increase is mainly driven by higher warranty sales and renewals as well as increases in per-policy premiums and lower reinsurance ceding. As of September 30, 2023, we had 334 thousand Policies in Force, a 15% decrease compared to 391 thousand Policies in Force as of September 30, 2022. The decrease in the number of Policies in Force resulted from non-renewals of policies that are expected to be unprofitable. We reduced premiums ceded during the current year, resulting in higher revenue.

SEGMENT ADJUSTED EBITDA (LOSS)

The following table summarizes Segment Adjusted EBITDA (Loss) for the nine months ended September 30, 2023 and 2022.


	Nine Months Ended September 30,
	2023		2022		$ Change		% Change
Segment Adjusted EBITDA (Loss):
Vertical Software	$	4,599	$	14,081	$	(9,482)	(67)%
Insurance	(19,328)		(6,253)		(13,075)		209	%
Subtotal	(14,729)		7,828		(22,557)		(288)%
Corporate and other	(41,448)		(44,094)		2,646		(6)	%
Adjusted EBITDA (Loss)	$	(56,177)	$	(36,266)	$	(19,911)	55	%

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Our Insurance segment had a Segment Adjusted EBITDA (Loss) of $(19.3) million in the nine months ended September 30, 2023, compared to $(6.3) million in the same period last year. This was a larger loss than the same period last year due to extreme weather events in 2023 and hardened reinsurance markets. Our insurance carrier continues to focus on underwriting performance, including premium per policy increases, increasing deductibles, and introducing certain coverage exclusions for select risks to lower loss and reinsurance costs. We reduced premiums ceded during the current year, resulting in more favorable Adjusted EBITDA (Loss).

Vertical Software Segment Adjusted EBITDA (Loss) was $4.6 million in the nine months ended September 30, 2023, which declined compared to prior year due to the soft housing market, declines in the moving and corporate relocation industries, and inflationary pressures in fixed costs.

Corporate expenses were $41.4 million in the current year-to-date period, a $2.6 million decrease from the same period in the prior year due to successful cost reduction efforts across the company. Corporate expenses decreased to 13% of total revenue for the nine months ended September 30, 2023, from 21% in the same period in the prior year.

Non-GAAP Financial Measures

This Quarterly Report includes non-GAAP financial measures, such as Adjusted EBITDA (Loss) and Adjusted EBITDA (Loss) as a percent of revenue.

We define Adjusted EBITDA (Loss) as net income (loss) adjusted for interest expense; income taxes; depreciation and amortization; gain or loss on extinguishment of debt; other expense (income), net; impairments of intangible assets and goodwill; provision for doubtful accounts related to reinsurance, or related recoveries; impairments of property, equipment, and software; stock-based compensation expense; mark-to-market gains or losses recognized on changes in the value of contingent consideration arrangements, earnouts, warrants, and derivatives; restructuring costs; acquisition and other transaction costs; and non-cash bonus expense. Adjusted EBITDA (Loss) as a percent of revenue is defined as Adjusted EBITDA (Loss) divided by total revenue.

Our management uses these non-GAAP financial measures as supplemental measures of our operating and financial performance, for internal budgeting and forecasting purposes, to evaluate financial and strategic planning matters, and to establish certain performance goals for incentive programs. We believe that the use of these non-GAAP financial measures provides investors with useful information to evaluate our operating and financial performance and trends and in comparing our financial results with competitors, other similar companies and companies across different industries, many of which present similar non-GAAP financial measures to investors. However, our definitions and methodology in calculating these non-GAAP measures may not be comparable to those used by other companies. In addition, we may modify the presentation of these non-GAAP financial measures in the future, and any such modification may be material.

You should not consider these non-GAAP financial measures in isolation, as a substitute to or superior to financial performance measures determined in accordance with GAAP. The principal limitation of these non-GAAP financial measures is that they exclude specified income and expenses, some of which may be significant or material, that are required by GAAP to be recorded in our consolidated financial statements. We may also incur future income or expenses similar to those excluded from these non-GAAP financial measures, and the presentation of these measures should not be construed as an inference that future results will be unaffected by unusual or non-recurring items. In addition, these non-GAAP financial measures reflect the exercise of management judgment about which income and expense are included or excluded in determining these non-GAAP financial measures.

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The following table reconciles Net loss to Adjusted EBITDA (Loss) for the three and nine months ended September 30, 2023 and 2022 (dollar amounts in thousands).


	Three Months Ended September 30,						Nine Months Ended September 30,
	2023			2022			2023			2022
Net loss	$	(5,744)		$	(84,476)		$	(131,447)		$	(121,086)
Interest expense	10,267			2,152			21,230			6,504
Income tax provision (benefit)	116			(22)			34			268
Depreciation and amortization	6,272			8,675			18,501			21,574
Mark-to-market losses (gains)	(1,557)			398			(1,777)			(22,949)
Gain on extinguishment of debt	—			—			(81,354)			—
Impairment loss on intangible assets and goodwill	—			57,057			57,232			57,057
Impairment loss on property, equipment, and software	—			30			254			101
Stock-based compensation expense	6,979			5,089			20,277			20,645
Loss (gain) on reinsurance contract (1)	(7,043)			—			41,201			—
Other expense (income), net	(1,185)			(70)			(3,525)			37
Restructuring costs	712			—			2,789			—
Acquisition and other transaction costs	22			261			408			1,583
Non-cash bonus expense	—			—			—			—
Adjusted EBITDA (Loss)	$	8,839		$	(10,906)		$	(56,177)		$	(36,266)
Adjusted EBITDA (Loss) as a percentage of revenue	7		%	(14)		%	(18)		%	(17)		%

______________________________________

(1)See Note 10 in the notes to unaudited condensed consolidated financial statements.

Adjusted EBITDA (Loss) for the three months ended September 30, 2023, was $8.8 million, a $19.7 million increase from Adjusted EBITDA (Loss) of $(10.9) million for the same period in 2022. The increase in Adjusted EBITDA (Loss) in 2023 is primarily driven by underwriting improvements at our insurance business, including price increases implemented over the last year, as well as cost reductions across the business. The increase was partially offset by the effects of extreme weather events, lower ceding, and the macro housing environment affecting primarily the moving business in our Vertical Software segment. Continued investments in sales and marketing and investments in establishing and maintaining the requirements of the Sarbanes-Oxley Act (“SOX”) and other internal controls across IT and accounting organizations further impacted Adjusted EBITDA (Loss).

Adjusted EBITDA (Loss) for the nine months ended September 30, 2023, was $(56.2) million, a $19.9 million decrease from Adjusted EBITDA (Loss) of $(36.3) million for the same period in 2022. The decrease in Adjusted EBITDA (Loss) in 2023 is primarily driven by extreme weather events, lower ceding, and the macro housing environment affecting primarily the moving business in our Vertical Software segment. Continued investments in sales and marketing and investments in establishing and maintaining the requirements of the Sarbanes-Oxley Act (“SOX”) and other internal controls across IT and accounting organizations further impacted Adjusted EBITDA (Loss).

Liquidity and Capital Resources

In our early years, we raised capital primarily through equity investments. As a publicly traded company, we have transitioned to convertible debt as our primary source of capital.

In April 2023, we issued $333 million of 6.75% Senior Secured Convertible Notes due in 2028 (the “2028 Notes”) in a private placement transaction. We used a portion of the net proceeds from the 2028 Notes to repurchase $200 million of the 2026 Notes and to fund the repayment of $9.7 million outstanding under the term loan facility, in each case plus accrued and unpaid interest thereon and related fees and expenses. We intend to use the remainder of the net proceeds for general corporate purposes.

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warranty contract customer which satisfy our repayment obligation over a portion of the contract term. We remain obligated to repay the third-party financer if a customer cancels its warranty contract prior to full repayment of the advance funding amount we received. As of September 30, 2023, and December 31, 2022, the principal balance of this advance funding arrangement is $1.5 million and $15.7 million. See Note 7 in the notes to the unaudited condensed consolidated financial statements included in Part I, Item 1, of this Quarterly Report for additional information.

As of September 30, 2023, we had cash and cash equivalents of $343.0 million and restricted cash of $18.7 million. Restricted cash equivalents as of September 30, 2023 includes $7.7 million held by our captive reinsurance business as collateral for the benefit of Homeowners of America Insurance Company (“HOA”), $0.6 million held in certificates of deposits and money market mutual funds pledged to the Department of Insurance in certain states as a condition of our Certificate of Authority for the purpose of meeting obligations to policyholders and creditors, $8.0 million in funds held for the payment of possible warranty claims as required under regulatory guidelines in seventeen states, and $2.4 million related to acquisition indemnifications.

In 2024, we expect to use our captive reinsurer less, which will require less restricted cash and a return of capital to unrestricted status.

We have incurred net losses since our inception and have an accumulated deficit at September 30, 2023, and December 31, 2022, totaling $719.6 million and $585.0 million, respectively.

As of September 30, 2023, and December 31, 2022, we had $560.1 million and $451.1 million, respectively, of aggregate principal amount outstanding in convertible notes, promissory notes, line of credit, term loan facility, and advance funding arrangement.

Based on our current operating and growth plan, management believes cash and cash equivalents at September 30, 2023, are sufficient to finance our operations, planned capital expenditures, working capital requirements, and debt service obligations for at least the next 12 months. As our operations evolve and we continue our growth strategy, including through acquisitions, we may elect or need to obtain alternative sources of capital, and we may finance additional liquidity needs in the future through one or more equity or debt financings. We may not be able to obtain equity or additional debt financing in the future when needed or, if available, the terms may not be satisfactory to us or could be dilutive to our stockholders.

Porch Group, Inc. is a holding company that transacts the majority of its business through operating subsidiaries, including insurance subsidiaries. Consequently, our ability to pay dividends and expenses is largely dependent on dividends or other distributions from our subsidiaries. Our insurance company subsidiaries are highly regulated and are restricted by statute as to the amount of dividends they may pay without the prior approval of their respective regulatory authorities. As of September 30, 2023, our insurance carrier, HOA, held cash and cash equivalents of $253.9 million and investments of $92.9 million.

Insurance companies in the United States are also required by state law to maintain a minimum level of policyholder’s surplus. Insurance regulators in the states in which we operate have a risk-based capital standard designed to identify property and casualty insurers, or reinsurers, that may be inadequately capitalized based on inherent risks of the insurer’s assets and liabilities and its mix of net written premium. Insurers falling below a calculated threshold may be subject to varying degrees of regulatory action. We are currently assessing the impact on capital requirements of the terminated reinsurance contract discussed in the “Recent Developments” section above. We recovered $47.6 million cash collateral in the third quarter of 2023 and are in the process of pursuing additional collateral. HOA has secured supplemental reinsurance coverage in the amount of approximately $166 million, replacing nearly all of the reinsurance coverage for certain catastrophic weather events that was in place under the terminated reinsurance contract. HOA is currently seeking additional supplemental reinsurance coverage in order to maintain adequate coverage in future periods against potential excess losses in the event of a severe weather event for which it has not obtained supplemental coverage and to satisfy regulatory and rating agency requirements.

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following its release from regulatory supervision and hopes Demotech will restore its financial stability rating soon. The rating withdrawal did not have a material impact on third quarter 2023 financial performance.

We may, at any time and from time to time, seek to retire or purchase our outstanding debt or equity through cash purchases and/or exchanges for equity or debt, in open-market purchases, privately negotiated transactions or otherwise. Such repurchases or exchanges, if any, will be upon such terms and at such prices as we may determine, and will depend on prevailing market conditions, liquidity requirements, contractual restrictions and other factors. The amounts involved may be material.

The following table provides a summary of cash flow data for the nine months ended September 30, 2023 and 2022:


	Nine Months Ended September 30,
	2023		2022		$ Change		% Change
Net cash provided by (used in) operating activities	$	74,898	$	(10,352)	$	85,250	(824)	%
Net cash used in investing activities	(34,203)		(46,444)		12,241		(26)	%
Net cash provided by financing activities	92,414		8,998		83,416		927	%
Change in cash, cash equivalents and restricted cash	$	133,109	$	(47,798)	$	180,907	(378)	%

Operating Cash Flows

Net cash provided by (used in) operating activities was $74.9 million for the nine months ended September 30, 2023. Net cash provided by (used in) operating activities consists of net loss of $131.4 million, adjusted for non-cash items and the effect of changes in working capital. Non-cash adjustments include impairment loss on goodwill and intangible assets of $57.2 million, stock-based compensation expense of $20.3 million, depreciation and amortization of $18.5 million, non-cash interest expense of $20.2 million, loss (gain) on remeasurement of contingent consideration of $(3.6) million, and loss (gain) on remeasurement of private warrant liability of $(0.6) million. Net changes in working capital were proceeds of cash of $130.1 million, primarily due to a decrease in reinsurance balance due as a result of shifting reinsurance coverage from third-parties to our own captive reinsurer whose financial information is included in the consolidated Porch Group financial information. The change in reinsurance balance due includes cash proceeds in the amount of approximately $47.6 million liquid collateral received from a reinsurance trust as described in the “Recent Developments” section.

Net cash provided by (used in) operating activities was $10.4 million for the nine months ended September 30, 2022. Net cash provided by (used in) operating activities consists of net loss of $121.1 million, adjusted for non-cash items and the effect of changes in working capital. Non-cash adjustments include stock-based compensation expense of $20.6 million, depreciation and amortization of $21.6 million, non-cash interest expense of $2.3 million, loss (gain) on remeasurement of contingent consideration of $5.3 million, and loss (gain) on remeasurement of earnout liability and private warrant liability of $(13.8) million and $(14.4) million, respectively. Net changes in working capital were net proceeds of cash of $27.9 million, primarily due to increases in deferred revenue, losses and loss adjustment expense reserves and other insurance liabilities, offset by higher reinsurance balance due.

Investing Cash Flows

Net cash used in investing activities was $34.2 million for the nine months ended September 30, 2023. Net cash used in investing activities is primarily related to purchases of investments as well as our making investments in developing internal-use software.

Net cash used in investing activities was $46.4 million for the nine months ended September 30, 2022. Net cash used in investing activities is primarily related to acquisitions, net of cash acquired of $37.0 million, purchases of investments of $19.4 million, investments in developing internal-use software of $5.8 million, and purchases of property and equipment of $2.0 million. This was offset by the cash inflows related to maturities and sales of investments of $17.8 million.

Financing Cash Flows

Net cash provided by financing activities was $92.4 million for the nine months ended September 30, 2023. Net cash provided by financing activities is primarily related to the net proceeds from issuance of the 2028 Notes of $112.1 million offset by repurchases of stock of $5.6 million.

Net cash used in financing activities was $9.0 million for the nine months ended September 30, 2022. Net cash provided by financing activities is primarily related to proceeds from a term loan and line of credit, partially offset by repayments of advance funding and debt.

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Critical Accounting Estimates

The preparation of financial statements in conformity with GAAP requires management to make estimates, judgments, and assumptions that affect the amounts reported and disclosed in the unaudited condensed consolidated financial statements and accompanying notes. On an ongoing basis these estimates, which include, but are not limited to, impairment losses on intangible assets and goodwill, estimated variable consideration for services performed, estimated lifetime value of the insurance agency commissions, current estimate for credit losses, depreciable lives for property and equipment, the valuation of and useful lives for acquired intangible assets, the valuation allowance on deferred tax assets, assumptions used in stock-based compensation expense, unpaid losses for insurance claims and loss adjustment expenses, contingent consideration, earnout liabilities and private warrant liabilities, all of which are evaluated by management. Actual results could differ materially from those estimates, judgments, and assumptions.

At least quarterly, we evaluate estimates and assumptions and make changes accordingly. For information on our significant accounting policies, see Note 1, Description of Business and Summary of Significant Accounting Policies, in the notes to the unaudited condensed consolidated financial statements included in Part I, Item 1, of this Quarterly Report.

During the three and nine months ended September 30, 2023, we identified various qualitative factors with respect to long-lived assets and goodwill in our reporting units that collectively indicated that there were triggering events including a sustained decrease in stock price, increased costs due to inflationary pressures, and a deterioration of the macroeconomic environment in the housing and real estate and insurance industries.

Impairment of Long-Lived Assets

In the first quarter of 2023, we recorded impairment charges of $2.0 million, primarily related to acquired technology, trademarks and trade names, and customer relationships for certain businesses within our Vertical Software segment. We used an income approach to determine that the estimated fair value of the asset group was less than its carrying value. Impairment charges are included in impairment loss on intangible assets and goodwill in the unaudited condensed consolidated statements of operations.

Impairment of Goodwill

The results of the quantitative impairment assessment as of September 30, 2023, indicated that the fair value of the Vertical Software reporting unit exceeded its carrying value by approximately 5%. As a result, the remaining goodwill balance at Vertical Software is at risk of future impairment. We monitor our reporting units at risk of impairment for interim impairment indicators and believe that the estimates and assumptions used in the calculations are reasonable as of September 30, 2023. We also reconcile the fair value of our reporting units to our market capitalization. Should the fair value of any of our reporting units fall below its carrying amount because of reduced operating performance, market declines including a deterioration of the macroeconomic environment in the housing and real estate or insurance industries, changes in the discount rate, or other adverse conditions, goodwill impairment charges may be necessary in future periods.

There were no other changes to the critical accounting policies and estimates discussed in our Annual Report on Form 10-K.

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Off-Balance Sheet Arrangements

Since the date of incorporation, we have not engaged in any off-balance sheet arrangements, as defined in the rules and regulations of the Securities and Exchange Commission (the “SEC”).

Recent Accounting Pronouncements

No recently issued accounting pronouncements are expected to be applicable to our business or materially impact our financial condition and results of operations.

Item 3. Quantitative and Qualitative Disclosures About Market Risk

We are exposed to a variety of market and other risks, including the effects of changes in interest rates, and inflation, as well as risks to the availability of funding sources, hazard events, and specific asset risks.

Interest Rate Risk

The market risk inherent in our financial instruments and financial position represents the potential loss arising from adverse changes in interest rates. As of September 30, 2023, and December 31, 2022, we have interest-bearing debt of $560.1 million and $451.1 million, respectively. Our 0.75% Convertible Senior Notes due 2026 (the “2026 Notes”) have a principal balance of $225 million as of September 30, 2023, a fixed coupon rate of 0.75%, and an effective interest rate of 1.3%. Our 6.75% Senior Secured Convertible Notes due 2028 (the “2028 Notes”) have a principal balance of $333.3 million as of September 30, 2023, a fixed coupon rate of 6.75%, and an effective interest rate of 17.9%. Interest expense recognized related to the 2028 Notes was approximately $9.5 million and $16.8 million in the three and nine months ended September 30, 2023, respectively. Interest expense includes $5.6 million contractual interest expense and $3.9 million amortization of debt issuance costs and discount for the three months ended September 30, 2023, and $10.1 million contractual interest expense and $6.7 million amortization of debt issuance costs and discount for the nine months ended September 30, 2023. Because the coupon rates are fixed, interest expense on the 2026 Notes and the 2028 Notes will not change if market interest rates increase. Other debt as of September 30, 2023, totaled $0.3 million and is variable-rate. A 1% increase in interest rates in our variable rate indebtedness would result in a nominal change in annual interest expense.

As of September 30, 2023, our insurance segment has a $115.4 million portfolio of fixed income securities and an unrealized gain (loss) of $(7.6) million, as described in Note 3 in the notes to the unaudited condensed consolidated financial statements included in Part I, Item 1, of this Quarterly Report. In a rising interest rate environment, the portfolio would result in unrealized losses.

As of September 30, 2023, accounts receivable and reinsurance balances due were $26.9 million and $98.5 million, respectively, were not interest-bearing assets, and are generally collected in less than 180 days. As such, we do not consider these assets to have material interest rate risk.

Inflation Risk

We believe our operations have been negatively affected by inflation and the change in the interest rate environment. General economic factors beyond our control and changes in the global economic environment, specifically fluctuations in inflation, including access to credit under favorable terms, could result in lower revenues, higher costs, and decreased margins and earnings in the foreseeable future. While we take action wherever possible to reduce the impact of the effects of inflation, in the case of sustained inflation across several of the markets in which we operate, it could become increasingly difficult to effectively mitigate the increases to costs. In addition, the effects of inflation on consumers’ budgets could result in the reduction of consumer spending habits, specifically in the move and post-move markets. If unable to take actions to effectively mitigate the effect of the resulting higher costs, our profitability and financial position could be materially and adversely impacted.

Foreign Currency Risk

There was no material foreign currency risk for the three and nine months ended September 30, 2023. Our activities to date have been conducted primarily in the United States.

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Other Risks

We are exposed to a variety of market and other risks, including risks to the availability of funding sources, reinsurance providers, weather and other catastrophic hazard events, and specific asset risks.

Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Under the supervision and with the participation of management, including the Chief Executive Officer and Chief Financial Officer, we evaluated the effectiveness of disclosure controls and procedures (as that term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of September 30, 2023, which is the end of the period covered by this Quarterly Report. Based on this evaluation, the Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures to ensure that information required to be disclosed by us in reports we file or submit under the Exchange Act is (i) recorded, processed, summarized, evaluated and reported, as applicable, within the time periods specified in the SEC’s rules and forms and (ii) accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosures were not effective as of September 30, 2023, due to the material weakness in internal control over financial reporting described in Part II, Item 9A, of our Annual Report on Form 10-K for the fiscal year ended December 31, 2022, filed with the SEC on March 16, 2023.

Remediation Plan

Our ongoing remediation efforts related to the above identified material weakness include the following actions:

•We have reassessed IT general controls in an effort to appropriately design them to meet the control objectives;

•We have performed training sessions to educate control performers on how to improve documentation that supports effective control activities, including IT general controls over logical user access;

•We have designed and implemented additional monitoring controls necessary to detect misstatements over data produced by relevant financial systems at Homeowners of America;

•We have invested in and are continuing to invest in the replacement of systems that do not have the appropriate infrastructure to meet the requirements of our internal control framework; and

•We have expanded available resources by hiring personnel with experience in designing and implementing control activities, including information technology general controls and automated controls.

These remediation measures may be time-consuming and costly. In addition, there is no assurance that we will be successful in remediating the material weakness. We plan to continue to assess internal controls and procedures and intend to take further action as necessary or appropriate to address any other matters as they are identified.

Changes in Internal Control over Financial Reporting

Except for actions related to the Remediation Plan described above in this Part I, Item 4, there has been no change in internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the most recent fiscal quarter that has materially affected or is reasonably likely to materially affect, our internal control over financial reporting.

During the first nine months of 2023, we have continued to take action on initiatives to improve our internal control environment. We have been working to implement remediation plans for these control deficiencies and have hired additional personnel to perform and monitor internal control activity. We intend to continue to take action on these initiatives to continue to improve our internal control environment.

Limitations on Effectiveness of Controls and Procedures

As specified above, our disclosure controls and procedures are designed to provide reasonable assurance of achieving their objectives. Our management recognizes that any control system, no matter how well designed and operated, is based upon certain judgments and assumptions and cannot provide absolute assurance that its objectives will be met.

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PART II — OTHER INFORMATION

Item 1. Legal Proceedings

See Note 12, Commitments and Contingencies, in the notes to the unaudited condensed consolidated financial statements included in Part I, Item 1, of this Quarterly Report, which is incorporated by reference into this Part II, Item 1, for a description of certain litigation and legal proceedings.

In addition, in the ordinary course of business, Porch and its subsidiaries are (or may become) parties to litigation involving property, personal injury, contract, intellectual property and other claims, stockholder derivative actions, class action lawsuits and other matters. The amounts that may be recovered in such matters may be subject to insurance coverage. Although the results of legal proceedings and claims cannot be predicted with certainty, neither Porch nor any of its subsidiaries is currently a party to any legal proceedings the outcome of which, we believe, if determined adversely to us, would individually or in the aggregate have a material adverse effect on the business, financial condition or results of operations.

Item 1A. Risk Factors

Except as set forth below, as of the date of this Quarterly Report on Form 10-Q, there have been no material changes from the risk factors disclosed in Part 1, Item 1A, of the Annual Report on Form 10-K for the year ended December 31, 2022, as filed with the SEC on March 16, 2023.

Termination of a reinsurance contract due to distress at one of HOA’s reinsurers may expose HOA and the Company to various risks that could materially and adversely affect HOA’s and the Company’s business, financial condition, and results of operations.

In the third quarter of 2023, HOA, a subsidiary of Porch Group, discovered that for one of its reinsurance contracts for which capital was arranged by Vesttoo, there are allegations of fraudulent activity in connection with collateral provided to HOA and certain other third parties. As a result, and in accordance with the terms of the reinsurance agreement, HOA terminated the associated contract on August 4, 2023, with an effective date of July 1, 2023. Had HOA not terminated the contract, the contract would have expired on its own terms on December 31, 2023. The agreement with this reinsurer provided coverage for 40% of HOA’s core book and coverage up to approximately $175 million in a catastrophic event.

Following the effective date of the termination, HOA seized approximately $47.6 million in available liquid collateral from a reinsurance trust, of which HOA was the beneficiary. In addition, HOA has secured supplemental reinsurance coverage in the amount of approximately $166 million, replacing nearly all of the reinsurance coverage for certain catastrophic weather events that was in place under the terminated reinsurance contract. HOA is currently seeking additional supplemental reinsurance coverage in order to maintain adequate coverage in future periods against potential excess losses in the event of a severe weather event for which it has not obtain supplemental coverage and to satisfy regulatory and rating agency requirements. Regardless of whether additional supplemental coverage is obtained, HOA will continue to remain obligated with respect to all claims and claim settlement expenses under its policies, including claims incurred but not yet reported for prior periods, and claims and expenses that are no longer subject to the reimbursement rights in favor of HOA under the terminated reinsurance contract and for which HOA has not obtained adequate supplemental coverage. The Company intends to pursue its rights with respect to the letter of credit required by the reinsurance contract in the amount of $300 million as additional collateral, which advisors to the issuing bank have alleged is invalid. The Company was appointed to the statutory committee of unsecured creditors in the Chapter 11 bankruptcy of Vesttoo and intends to pursue recovery for all losses and damages incurred.

Notwithstanding the receipt of supplemental reinsurance coverage, the TDI placed HOA under its supervision following the release of HOA’s statutory accounts for the quarter ending June 30, 2023, and Demotech subsequently withdrew its financial stability rating. The Company worked closely with the TDI to restore surplus to an appropriate level following HOA’s placement under TDI supervision and made a $57 million cash investment into HOA to increase surplus in exchange for a $49 million surplus note and the purchase of all rights from HOA for potential claims related to the fraud connected to Vesttoo and others. In addition, HOA submitted a formal operational plan to the TDI for its review and worked closely with both the TDI and Demotech to resolve their concerns to exit supervision and regain its financial stability rating. On November 2, 2023, the TDI released HOA from regulatory supervision. HOA is in ongoing discussions with Demotech following its release from regulatory supervision.

Termination of the reinsurance contract, the events that followed as described in this risk factor, and other events that may occur in the future directly or indirectly as a result of the termination of the reinsurance contract and alleged fraud committed by Vesttoo and others, could subject HOA and the Company to significant and unforeseen risks. Any or all of the known and other unknown and unforeseen risks could have a material and adverse impact on HOA’s and the

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Company’s business, operations, financial condition, and results of operations. These risks include, but are not limited to, risks associated with:

•HOA’s loss of its financial stability rating from Demotech, including the length of time before it is restored, which could subject HOA and the Company to additional expenses and use of internal and external resources, and could result in a significant loss of new policies and renewals;

•the surplus note, including HOA’s ability to make timely payments of principal and interest, repay the surplus note in full, and the Company’s ability to recover any unpaid amounts to the extent HOA is unable to repay the principal and interest in full;

•enforcing and recovering the collateral underlying the letter of credit and pursuing potential claims related to the fraud connected to Vesttoo and others, including the time and expense associated with pursuing potential claims and the uncertainty associated with obtaining any recoveries in excess of costs, and the uncertainty of obtaining any recoveries at all;

•the reciprocal exchange, including the impact TDI’s previous regulatory supervision of HOA may have on the timing and approval of the reciprocal exchange;

•securing and maintaining sufficient replacement reinsurance coverage on terms and costs favorable to HOA to maintain adequate coverage in future periods against potential excess losses in the event of a severe weather event for which HOA has not obtained adequate supplemental coverage, and to satisfy regulatory and rating agency requirements;

•maintaining adequate surplus levels to satisfy regulatory requirements; and

•HOA’s continuing ability to stay out of regulatory supervision.

The indenture governing our 2028 Notes contains, and instruments governing any future indebtedness of ours would likely contain, restrictions that may limit our flexibility in operating our business, and any default on our 2028 Notes or other future secured indebtedness could result in foreclosure by our secured debtholders on our assets.

The indenture and security agreement and related documents governing our 2028 Notes contain, and instruments governing any future indebtedness of ours would likely contain, a number of covenants that impose significant operating and financial restrictions on us, including restrictions on our ability to, among other things:

•create liens on certain assets;

•incur or guarantee additional debt or issue redeemable equity;

•pay dividends on, repurchase or make distributions on account of capital stock or make other restricted payments (including limiting repurchases of our 2026 Notes to $25 million per year and $50 million in the aggregate);

•make certain unpermitted investments;

•consolidate, merge, sell or otherwise dispose of all or substantially all of our assets; and

•sell, transfer or otherwise convey certain assets.

The indenture governing our 2028 Notes also requires us to maintain a minimum amount of unrestricted cash and cash equivalents of at least $25 million (tested monthly on the last day of each calendar month) on a consolidated basis among Porch Group, Inc. and certain of its domestic subsidiaries.

In addition, if more than $30 million aggregate principal amount of our 2026 Notes remain outstanding on June 14, 2026, the holders of the 2028 Notes have the right to require us to repurchase for cash on June 15, 2026, all or any portion of their 2028 Notes at a repurchase price equal to 106.5% of the principal amount of the 2028 Notes to be repurchased, plus accrued and unpaid interest. As of September 30, 2023, there was $225.0 million aggregate principal amount of 2026 Notes outstanding. If we are unable to repurchase or otherwise refinance a sufficient amount of the remaining outstanding 2026 Notes prior to June 14, 2026, and the holders of all or a substantial portion of the outstanding 2028 Notes require us to repurchase their 2028 Notes pursuant to this indenture provision, our liquidity will be materially adversely affected, and there are no assurances that we would have sufficient funds available to satisfy the repurchase of all such 2028 Notes.

As a result of these restrictions, we will be limited as to how we conduct our business, and we may be unable to raise additional debt or equity financing to compete effectively or to capitalize on available business opportunities. Any failure to comply with these covenants could result in a default under our 2028 Notes or instruments governing any future indebtedness of ours. Additionally, our 2028 Notes are secured by a first-priority lien in substantially all assets of Porch Group, Inc. and certain of its domestic subsidiaries. Upon a default, unless waived, amounts due under the 2028 Notes

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could be accelerated, and the holders of our 2028 Notes could initiate foreclosure proceedings against their collateral, which could potentially force us into bankruptcy or liquidation. In addition, a default under our 2028 Notes indenture could trigger a cross-default under agreements governing any future indebtedness as well as the indenture governing our 2026 Notes. Our results of operations may not be sufficient to service our indebtedness and to fund our other expenditures, and we may not be able to obtain financing to meet these requirements. If we experience a default under our 2028 Notes indenture, 2026 Notes indenture or instruments governing our future indebtedness, our business, financial condition, and results of operations may be materially adversely affected.

Item 2. Unregistered Sales of Equity Securities, Use of Proceeds, and Issuer Purchases of Equity Securities

None.

Item 3. Defaults Upon Senior Securities

None.

Item 4. Mine Safety Disclosures

Not applicable.

Item 5. Other Information

Matt Ehrlichman, our Chairman, Chief Executive Officer, and Founder, entered into a Rule 10b5-1 trading arrangement (as such term is defined in Item 408(a) of Regulation S-K) on June 2, 2023 (the “10b5-1 Plan”). The 10b5-1 Plan was scheduled to terminate on December 31, 2023, unless earlier terminated pursuant to its terms, and covered the purchase of up to an aggregate of 2,327,777 shares of the Company’s common stock. The 10b5-1 Plan was intended to satisfy the affirmative defense Rule of 10b5-1(c). Trades under the 10b5-1 Plan did not commence until at least 90 days following the date on which such plan was entered. As of October 2, 2023, all shares of the Company's common stock subject to the 10b5-1 Plan had been purchased and the 10b5-1 Plan terminated in accordance with its terms.

During the three months ended September 30, 2023, no other director or officer (as defined in Rule 16a-1(f) of the Securities Exchange Act of 1934) adopted, terminated or modified a Rule 10b5-1 trading arrangement or a non-Rule 10b5-1 trading arrangement, as each term is defined in Item 408(a) of Regulation S-K).

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Item 6. Exhibits

The following exhibits are filed as part of, or incorporated by reference into, this Quarterly Report on Form 10-Q.


Exhibit No.			Description

3.1			Third Amended and Restated Certificate of Incorporation of Porch Group, Inc., as filed with the Secretary of State of the State of Delaware on June 9, 2022 (incorporated by reference to Exhibit 3.1 of the Company's Form 8-K (File No. 001-39142), filed with the SEC on June 10, 2022).
3.2			Amended and Restated By-Laws of the Company, dated December 23, 2020 (incorporated by reference to Exhibit 3.2 of the Company’s Form 8-K (File No. 001-39142), filed with the SEC on December 29, 2020).
31.1*			Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2*			Certification of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1**			Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
32.2**			Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INS*			XBRL Instance Document – the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document

101.SCH*			XBRL Taxonomy Extension Schema Document

101.CAL*			XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF*			XBRL Taxonomy Extension Definition Linkbase Document

101.LAB*			XBRL Taxonomy Extension Label Linkbase Document

101.PRE*			XBRL Taxonomy Extension Presentation Linkbase Document

104*			Cover Page Interactive Data File (formatted in Inline XBRL and contained in Exhibit 101)

______________________________________

*Filed herewith.

**These certifications are furnished to the SEC pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 and are deemed not filed for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall they be deemed incorporated by reference in any filing under the Securities Act of 1933, except as shall be expressly set forth by specific reference in such filing.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, duly authorized.


Date: November 7, 2023

	PORCH GROUP, INC.

	By:	/s/ Shawn Tabak
	Name:	Shawn Tabak
	Title:	Chief Financial Officer and Duly Authorized Officer
		(Principal Financial Officer)

Exhibit 31.1

CERTIFICATION OF CHIEF EXECUTIVE OFFICER

I, Matthew Ehrlichman, certify that:

1.I have reviewed this quarterly report on Form 10-Q of Porch Group, Inc.;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b)Designed such internal controls over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

(b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.


Date: November 7, 2023

	By:	/s/ Matthew Ehrlichman
	Name:	Matthew Ehrlichman
	Title:	Chief Executive Officer

Exhibit 31.2

CERTIFICATION OF CHIEF FINANCIAL OFFICER

I, Shawn Tabak, certify that:

1.I have reviewed this quarterly report on Form 10-Q of Porch Group, Inc.;

(b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.


Date: November 7, 2023

	By:	/s/ Shawn Tabak
	Name:	Shawn Tabak
	Title:	Chief Financial Officer

Exhibit 32.1

Certification of CEO Pursuant to 18 U.S.C. Section 1350,

As Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

In connection with the quarterly report of Porch Group, Inc. (the “Company”) on Form 10-Q for the period ended September 30, 2023 (the “Report”), as filed with the Securities and Exchange Commission on the date hereof, I, the undersigned, certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, to the best of my knowledge, that:

(1)The Report fully complies with the requirements of Section 13(a) or Section 15(d) of the Securities Exchange Act of 1934; and

(2)The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.


Date: November 7, 2023


	By:	/s/ Matthew Ehrlichman
	Name:	Matthew Ehrlichman
	Title:	Chief Executive Officer

Exhibit 32.2

Certification of CFO Pursuant to 18 U.S.C. Section 1350,

As Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

(1)The Report fully complies with the requirements of Section 13(a) or Section 15(d) of the Securities Exchange Act of 1934; and

(2)The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.


Date: November 7, 2023


	By:	/s/ Shawn Tabak
	Name:	Shawn Tabak
	Title:	Chief Financial Officer

Cover - shares	9 Months Ended
Cover - shares	Sep. 30, 2023	Nov. 03, 2023
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2023
Document Transition Report	false
Entity File Number	001-39142
Entity Registrant Name	Porch Group, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	83-2587663
Entity Address, Address Line One	411 1st Avenue S.
Entity Address, Address Line Two	Suite 501
Entity Address, City or Town	Seattle
Entity Address, State or Province	WA
Entity Address, Postal Zip Code	98104
City Area Code	855
Local Phone Number	767-2400
Title of 12(b) Security	Common Stock, par value $0.0001 per share
Trading Symbol	PRCH
Security Exchange Name	NASDAQ
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		98,874,616
Entity Central Index Key	0001784535
Current Fiscal Year End Date	--12-31
Amendment Flag	false
Document Fiscal Year Focus	2023
Document Fiscal Period Focus	Q3

Condensed Consolidated Balance Sheets (Unaudited) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Current assets
Cash and cash equivalents	$ 343,008	$ 215,060
Accounts receivable, net	26,890	26,438
Short-term investments	28,679	36,523
Reinsurance balance due	98,491	299,060
Prepaid expenses and other current assets	45,981	20,009
Restricted cash	18,706	13,545
Total current assets	561,755	610,635
Property, equipment, and software, net	15,660	12,240
Goodwill	191,907	244,697
Long-term investments	86,689	55,118
Intangible assets, net	91,952	108,255
Long-term insurance commissions receivable	13,673	12,265
Other assets	5,748	5,847
Total assets	967,384	1,049,057
Current liabilities
Accounts payable	9,054	6,268
Accrued expenses and other current liabilities	42,257	39,742
Deferred revenue	265,483	270,690
Refundable customer deposits	19,424	20,142
Current debt	1,647	16,455
Losses and loss adjustment expense reserves	129,775	100,632
Other insurance liabilities, current	54,183	61,710
Total current liabilities	521,823	515,639
Long-term debt	431,186	425,310
Operating lease liabilities, non-current	1,897	2,536
Earnout liability, at fair value	44	44
Private warrant liability, at fair value	87	707
Derivative liability, at fair value	26,310	0
Other liabilities	23,217	25,468
Total liabilities	1,004,564	969,704
Commitments and contingencies (Note 12)
Stockholders’ equity (deficit)
Common stock, $0.0001 par value:	10	10
Additional paid-in capital	690,024	670,537
Accumulated other comprehensive loss	(7,643)	(6,171)
Accumulated deficit	(719,571)	(585,023)
Total stockholders’ equity (deficit)	(37,180)	79,353
Total liabilities and stockholders’ equity (deficit)	$ 967,384	$ 1,049,057

Condensed Consolidated Balance Sheets (Unaudited) (Parenthetical) - $ / shares	Sep. 30, 2023	Dec. 31, 2022
Statement of Financial Position [Abstract]
Common stock, par value (in usd per share)	$ 0.0001	$ 0.0001
Common stock, shares authorized (in shares)	400,000,000	400,000,000
Common stock, shares issued (in shares)	98,482,323	98,455,838
Common stock, shares outstanding (in shares)	98,482,323	98,455,838

Condensed Consolidated Statements of Operations (Unaudited) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Income Statement [Abstract]
Revenue	$ 129,556	$ 77,353	$ 315,690	$ 211,835
Operating expenses:
Cost of revenue	52,961	32,940	185,566	87,407
Selling and marketing	40,135	30,580	107,357	85,817
Product and technology	14,446	14,437	43,891	44,446
General and administrative	28,659	25,083	77,267	79,979
Provision for (recovery of) doubtful accounts	(6,844)	174	42,111	381
Impairment loss on intangible assets and goodwill	0	57,057	57,232	57,057
Total operating expenses	129,357	160,271	513,424	355,087
Operating income (loss)	199	(82,918)	(197,734)	(143,252)
Other income (expense):
Interest expense	(10,267)	(2,152)	(21,230)	(6,504)
Change in fair value of earnout liability	0	43	0	13,809
Change in fair value of private warrant liability	260	124	620	14,391
Change in fair value of derivatives	510	0	(2,440)	0
Gain on extinguishment of debt	0	0	81,354	0
Investment income and realized gains, net of investment expenses	2,485	335	4,492	775
Other income (expense), net	1,185	70	3,525	(37)
Total other income (expense)	(5,827)	(1,580)	66,321	22,434
Loss before income taxes	(5,628)	(84,498)	(131,413)	(120,818)
Income tax benefit (provision)	(116)	22	(34)	(268)
Net loss	$ (5,744)	$ (84,476)	$ (131,447)	$ (121,086)
Net loss per share - basic (Note 15) (in usd per share)	$ (0.06)	$ (0.86)	$ (1.37)	$ (1.25)
Net loss per share - diluted (Note 15) (in usd per share)	$ (0.06)	$ (0.86)	$ (1.37)	$ (1.25)
Weighted-average shares used in computing net loss attributable per share to common stockholders:
Shares used in computing basic net loss per share (in shares)	96,366,613	97,792,485	95,770,676	97,009,351
Shares used in computing diluted net loss per share (in shares)	96,366,613	97,792,485	95,770,676	97,009,351

Condensed Consolidated Statements of Comprehensive Loss (Unaudited) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Statement of Comprehensive Income [Abstract]
Net loss	$ (5,744)	$ (84,476)	$ (131,447)	$ (121,086)
Other comprehensive loss:
Change in net unrealized loss, net of tax	(1,567)	(2,012)	(1,472)	(6,312)
Comprehensive loss	$ (7,311)	$ (86,488)	$ (132,919)	$ (127,398)

Condensed Consolidated Statements of Stockholders' Equity (Deficit) (Unaudited) - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Deficit	Accumulated Other Comprehensive Loss
Beginning balance (in shares) at Dec. 31, 2021		97,961,597
Beginning balance at Dec. 31, 2021	$ 217,045	$ 10	$ 641,406	$ (424,112)	$ (259)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(121,086)			(121,086)
Other comprehensive loss, net of tax	(6,312)				(6,312)
Stock-based compensation	20,645		20,645
Issuance of common stock for acquisitions (in shares)		628,660
Issuance of common stock for acquisitions	3,552		3,552
Contingent consideration for acquisitions	530		530
Vesting of restricted stock awards (in shares)		1,871,584
Exercise of stock options (in shares)		472,215
Exercise of stock options	1,108		1,108
Income tax withholdings (in shares)		(523,731)
Income tax withholdings	(2,879)		(2,879)
Ending balance (in shares) at Sep. 30, 2022		100,410,325
Ending balance at Sep. 30, 2022	112,603	$ 10	664,362	(545,198)	(6,571)
Beginning balance (in shares) at Jun. 30, 2022		99,440,528
Beginning balance at Jun. 30, 2022	194,543	$ 10	659,814	(460,722)	(4,559)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(84,476)			(84,476)
Other comprehensive loss, net of tax	(2,012)				(2,012)
Stock-based compensation	5,089		5,089
Vesting of restricted stock awards (in shares)		1,062,323
Exercise of stock options (in shares)		197,758
Exercise of stock options	416		416
Income tax withholdings (in shares)		(290,284)
Income tax withholdings	(957)		(957)
Ending balance (in shares) at Sep. 30, 2022		100,410,325
Ending balance at Sep. 30, 2022	112,603	$ 10	664,362	(545,198)	(6,571)
Beginning balance (in shares) at Dec. 31, 2022		98,206,323
Beginning balance at Dec. 31, 2022	79,353	$ 10	670,537	(585,023)	(6,171)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(131,447)			(131,447)
Other comprehensive loss, net of tax	(1,472)				(1,472)
Stock-based compensation	20,277		20,277
Vesting of restricted stock awards (in shares)		2,295,474
Exercise of stock options (in shares)		11,564
Exercise of stock options	10		10
Income tax withholdings (in shares)		(634,880)
Income tax withholdings	(991)		(991)
Repurchases of common stock (in shares)		(1,396,158)
Repurchases of common stock	(3,101)			(3,101)
Proceeds from sale of common stock	191		191
Ending balance (in shares) at Sep. 30, 2023		98,482,323
Ending balance at Sep. 30, 2023	(37,180)	$ 10	690,024	(719,571)	(7,643)
Beginning balance (in shares) at Jun. 30, 2023		98,168,956
Beginning balance at Jun. 30, 2023	(36,742)	$ 10	683,151	(713,827)	(6,076)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(5,744)			(5,744)
Other comprehensive loss, net of tax	(1,567)				(1,567)
Stock-based compensation	6,979		6,979
Vesting of restricted stock awards (in shares)		372,514
Exercise of stock options (in shares)		7,045
Exercise of stock options	2		2
Income tax withholdings (in shares)		(66,192)
Income tax withholdings	(108)		(108)
Ending balance (in shares) at Sep. 30, 2023		98,482,323
Ending balance at Sep. 30, 2023	$ (37,180)	$ 10	$ 690,024	$ (719,571)	$ (7,643)

Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022
Cash flows from operating activities:
Net loss	$ (131,447)	$ (121,086)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities
Depreciation and amortization	18,501	21,574
Provision for (recovery of) doubtful accounts	42,111	381
Impairment loss on intangible assets and goodwill	57,232	57,057
Gain on extinguishment of debt	(81,354)	0
Change in fair value of private warrant liability	(620)	(14,391)
Change in fair value of contingent consideration	(3,597)	5,251
Change in fair value of earnout liability and derivatives	2,440	(13,809)
Stock-based compensation	20,277	20,645
Interest expense (non-cash)	20,214	2,287
Other	1,002	3,809
Change in operating assets and liabilities, net of acquisitions and divestitures
Accounts receivable	(1,344)	(6,971)
Reinsurance balance due	159,368	(71,180)
Prepaid expenses and other current assets	(25,972)	(5,295)
Accounts payable	2,778	(248)
Accrued expenses and other current liabilities	(9,323)	(8,001)
Losses and loss adjustment expense reserves	29,143	38,349
Other insurance liabilities, current	(7,527)	15,921
Deferred revenue	(4,696)	71,600
Refundable customer deposits	(12,248)	2,510
Long-term insurance commissions receivable	(1,408)	(4,409)
Other assets and liabilities, net	1,368	(4,346)
Net cash provided by (used in) operating activities	74,898	(10,352)
Cash flows from investing activities:
Purchases of property and equipment	(776)	(1,986)
Capitalized internal use software development costs	(6,923)	(5,803)
Purchases of short-term and long-term investments	(59,851)	(19,446)
Maturities, sales of short-term and long-term investments	35,321	17,794
Acquisitions, net of cash acquired	(1,974)	(37,003)
Net cash used in investing activities	(34,203)	(46,444)
Cash flows from financing activities:
Proceeds from line of credit	0	5,000
Proceeds from advance funding	319	15,115
Repayments of advance funding	(2,962)	(17,571)
Proceeds from issuance of debt	116,667	10,000
Repayments of principal	(10,150)	(150)
Cash paid for debt issuance costs	(4,650)	0
Repurchase of stock	(5,608)	0
Other	(1,202)	(3,396)
Net cash provided by financing activities	92,414	8,998
Net change in cash, cash equivalents, and restricted cash	133,109	(47,798)
Cash, cash equivalents, and restricted cash, beginning of period	228,605	324,792
Cash, cash equivalents, and restricted cash end of period	361,714	276,994
Supplemental schedule of non-cash financing activities
Non-cash reduction in advanced funding arrangement obligations	11,530	0
Supplemental disclosures
Cash paid for interest	2,155	3,181
Income tax refunds received	2,380	0
Non-cash consideration for acquisitions	$ 0	$ 14,952

Description of Business and Summary of Significant Accounting Policies

9 Months Ended

Sep. 30, 2023

Accounting Policies [Abstract]

Description of Business and Summary of Significant Accounting Policies

Note 1. Description of Business and Summary of Significant Accounting Policies

Description of Business

Unaudited Interim Financial Statements

Comprehensive Loss

Comprehensive loss consists of adjustments related to unrealized gains and losses on available-for-sale securities.

Use of Estimates

Concentrations

As of September 30, 2023, we held approximately $309.0 million of cash with four U.S. commercial banks.

Cash, Cash Equivalents and Restricted Cash

The reconciliation of cash, cash equivalents, and restricted cash to amounts presented in the unaudited condensed consolidated statements of cash flows are as follows:


	September 30, 2023		December 31, 2022
Cash and cash equivalents	$	343,008	$	215,060
Restricted cash	18,706		13,545
Cash, cash equivalents, and restricted cash	$	361,714	$	228,605

Accounts Receivable and Long-term Insurance Commissions Receivable

Goodwill

Impairment of Long-Lived Assets

Deferred Policy Acquisition Costs

Fair Value of Financial Instruments

Level 1Observable inputs, such as quoted prices (unadjusted) in active markets for identical assets or liabilities at the measurement date;

Level 3Unobservable inputs that are arrived at by means other than current observable market activity.

Other Insurance Liabilities, Current

The following table details the components of other insurance liabilities, current, on the unaudited condensed consolidated balance sheets:


	September 30, 2023		December 31, 2022
Ceded reinsurance premiums payable	$	26,369	$	29,204
Commissions payable, reinsurers and agents	7,344		21,045
Advance premiums	13,083		8,668
Funds held under reinsurance treaty	5,718		1,851
General and accrued expenses payable	1,669		942
Other insurance liabilities, current	$	54,183	$	61,710

Income Taxes

Revenue

9 Months Ended

Sep. 30, 2023

Revenue from Contract with Customer [Abstract]

Revenue

Note 2. Revenue

Disaggregation of Revenue

Total revenues consisted of the following:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Vertical Software segment
Software and service subscriptions	$	17,307	$	18,086	$	51,640	$	55,164
Move-related transactions	12,488		21,569		32,503		51,155
Post-move transactions	4,533		5,364		13,247		15,644
Total Vertical Software segment revenue	34,328		45,019		97,390		121,963

Insurance segment
Insurance and warranty premiums, commissions and policy fees	95,228		32,334		218,300		89,872
Total Insurance segment revenue	95,228		32,334		218,300		89,872

Total revenue(1)	$	129,556	$	77,353	$	315,690	$	211,835

______________________________________

Disclosures Related to Contracts with Customers

Contract Assets - Insurance Commissions Receivable

A summary of the activity impacting the contract assets during the nine months ended September 30, 2023, is presented below:


	Contract Assets
Balance at December 31, 2022	$	15,521
Estimated lifetime value of commissions on insurance policies sold by carriers	5,531
Cash receipts	(3,636)
Balance at September 30, 2023	$	17,416

Deferred Revenue

A summary of the activity impacting deferred revenue balances during the nine months ended September 30, 2023, is presented below:


	Vertical Software Deferred Revenue
Balance at December 31, 2022	$	3,874
Revenue recognized	(12,635)
Additional amounts deferred	12,378
Balance at September 30, 2023	$	3,617

Remaining Performance Obligations

Warranty Revenue and Related Balance Sheet Disclosures

Investments

9 Months Ended

Sep. 30, 2023

Investments [Abstract]

Investments

Note 3. Investments

The following table summarizes investment income and realized gains and losses on investments during the periods presented.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Investment income, net of investment expenses	$	2,515	$	384	$	4,618	$	962
Realized gains on investments	61		10		72		16
Realized losses on investments	(91)		(59)		(198)		(203)
Investment income and realized gains (losses), net of investment expenses	$	2,485	$	335	$	4,492	$	775

The following tables summarize the amortized cost, fair value, and unrealized gains and losses of investment securities.


	As of September 30, 2023
	Amortized Cost		Gross Unrealized				Fair Value
			Gains		Losses
U.S. Treasuries	$	32,651	$	15	$	(600)	$	32,066
Obligations of states, municipalities and political subdivisions	14,939		—		(1,405)		13,534
Corporate bonds	47,258		2		(3,634)		43,626
Residential and commercial mortgage-backed securities	24,173		3		(1,648)		22,528
Other loan-backed and structured securities	3,990		—		(376)		3,614
Total investment securities	$	123,011	$	20	$	(7,663)	$	115,368


	As of December 31, 2022
	Amortized Cost		Gross Unrealized				Fair Value
			Gains		Losses
U.S. Treasuries	$	35,637	$	5	$	(320)	$	35,322
Obligations of states, municipalities and political subdivisions	11,549		2		(1,326)		10,225
Corporate bonds	31,032		32		(2,837)		28,227
Residential and commercial mortgage-backed securities	12,790		11		(1,268)		11,533
Other loan-backed and structured securities	6,804		6		(476)		6,334
Total investment securities	$	97,812	$	56	$	(6,227)	$	91,641


	As of September 30, 2023
Remaining Time to Maturity	Amortized Cost		Fair Value
Due in one year or less	$	27,913	$	27,785
Due after one year through five years	31,760		29,980
Due after five years through ten years	26,597		23,797
Due after ten years	8,575		7,664
Residential and commercial mortgage-backed securities	24,175		22,528
Other loan-backed and structured securities	3,991		3,614
Total	$	123,011	$	115,368

Other-Than-Temporary Impairment

-the financial condition and near-term prospects of the issuer, including any specific events that may affect its operations or earnings;

-the extent to which the market value of the security has been below its cost or amortized cost;

-general market conditions and industry or sector-specific factors;

-nonpayment by the issuer of its contractually obligated interest and principal payments; and

-our intent and ability to hold the investment for a period of time sufficient to allow for the recovery of costs.

Securities with gross unrealized loss position, aggregated by investment category and length of time the individual securities have been in a continuous loss position, are as follows:


	Less Than Twelve Months				Twelve Months or Greater				Total
As of September 30, 2023	Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value
U.S. Treasuries	$	(533)	$	31,214	$	(67)	$	520	$	(600)	$	31,734
Obligations of states, municipalities and political subdivisions	(1,174)		11,564		(231)		1,559		(1,405)		13,123
Corporate bonds	(3,070)		37,402		(564)		5,218		(3,634)		42,620
Residential and commercial mortgage-backed securities	(1,110)		19,031		(538)		2,967		(1,648)		21,998
Other loan-backed and structured securities	(366)		3,564		(10)		51		(376)		3,615
Total securities	$	(6,253)	$	102,775	$	(1,410)	$	10,315	$	(7,663)	$	113,090


	Less Than Twelve Months				Twelve Months or Greater				Total
As of December 31, 2022	Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value
U.S. Treasuries	$	(127)	$	10,748	$	(193)	$	9,824	$	(320)	$	20,572
Obligations of states, municipalities and political subdivisions	(929)		6,258		(397)		3,504		(1,326)		9,762
Corporate bonds	(1,623)		16,531		(1,214)		10,328		(2,837)		26,859
Residential and commercial mortgage-backed securities	(687)		6,565		(581)		4,952		(1,268)		11,517
Other loan-backed and structured securities	(359)		4,633		(117)		1,094		(476)		5,727
Total securities	$	(3,725)	$	44,735	$	(2,502)	$	29,702	$	(6,227)	$	74,437

Fair Value

9 Months Ended

Sep. 30, 2023

Fair Value Disclosures [Abstract]

Fair Value

Note 4. Fair Value

The following tables summarize the fair value measurements of assets and liabilities that are measured at fair value on a recurring basis.


	Fair Value Measurement as of September 30, 2023
	Level 1		Level 2		Level 3		Total Fair Value
Assets
Money market mutual funds	$	194,989	$	—	$	—	$	194,989
Debt securities:
U.S. Treasuries	32,066		—		—		32,066
Obligations of states and municipalities	—		13,534		—		13,534
Corporate bonds	—		43,626		—		43,626
Residential and commercial mortgage-backed securities	—		22,528		—		22,528
Other loan-backed and structured securities	—		3,614		—		3,614
	$	227,055	$	83,302	$	—	$	310,357
Liabilities
Contingent consideration - business combinations (1)	$	—	$	—	$	20,529	$	20,529
Contingent consideration - earnout	—		—		44		44
Private warrant liability	—		—		87		87
Embedded derivatives	—		—		26,310		26,310
	$	—	$	—	$	46,970	$	46,970


	Fair Value Measurement as of December 31, 2022
	Level 1		Level 2		Level 3		Total Fair Value
Assets
Money market mutual funds	$	6,619	$	—	$	—	$	6,619
Debt securities:
U.S. Treasuries	35,322		—		—		35,322
Obligations of states and municipalities	—		10,225		—		10,225
Corporate bonds	—		28,227		—		28,227
Residential and commercial mortgage-backed securities	—		11,533		—		11,533
Other loan-backed and structured securities	—		6,334		—		6,334
	$	41,941	$	56,319	$	—	$	98,260
Liabilities
Contingent consideration - business combinations (2)	$	—	$	—	$	24,546	$	24,546
Contingent consideration - earnout	—		—		44		44
Private warrant liability	—		—		707		707
	$	—	$	—	$	25,297	$	25,297

______________________________________

Financial Assets

Contingent Consideration – Business Combinations

Contingent Consideration – Earnout

Private Warrants

Embedded Derivatives

fundamental change includes events such as a change in control, recapitalization, liquidation, dissolution, or delisting.

Level 3 Rollforward

The changes for Level 3 items measured at fair value on a recurring basis using significant unobservable inputs are as follows:


	Contingent Consideration - Earnout		Contingent Consideration - Business Combinations		Embedded Derivatives		Private Warrant Liability
Fair value as of December 31, 2022	$	44	$	24,546	$	—	$	707
Additions	—		—		23,870		—
Settlements	—		(420)		—		—
Change in fair value, loss (gain) included in net loss(1)	—		(3,597)		2,440		(620)
Fair value as of September 30, 2023	$	44	$	20,529	$	26,310	$	87


	Contingent Consideration - Earnout		Contingent Consideration - Business Combinations		Private Warrant Liability
Fair value as of December 31, 2021	$	13,866	$	9,617	$	15,193
Additions	—		8,900		—
Settlements	—		(540)		—
Change in fair value, loss (gain) included in net loss(1)	(13,809)		5,251		(14,391)
Fair value as of September 30, 2022	$	57	$	23,228	$	802

______________________________________

Fair Value Disclosure

the unpaid principal balance. All debt, other than the convertible notes which are Level 2, is considered a Level 3 measurement.

Property, Equipment, and Software

9 Months Ended

Sep. 30, 2023

Property, Plant and Equipment [Abstract]

Property, Equipment, and Software

Note 5. Property, Equipment, and Software

Property, equipment, and software, net, consists of the following:


	September 30, 2023		December 31, 2022
Software and computer equipment	$	8,288	$	8,326
Furniture, office equipment, and other	1,549		2,118
Internally developed software	22,204		17,128
Leasehold improvements	1,176		1,178
	33,217		28,750
Less: Accumulated depreciation and amortization	(17,557)		(16,510)
Property, equipment, and software, net	$	15,660	$	12,240

Intangible Assets and Goodwill

9 Months Ended

Sep. 30, 2023

Goodwill and Intangible Assets Disclosure [Abstract]

Intangible Assets and Goodwill

Note 6. Intangible Assets and Goodwill

Intangible Assets

Intangible assets are stated at cost or acquisition-date fair value less accumulated amortization and impairment. The following tables summarize intangible asset balances.


As of September 30,2023	Weighted Average Useful Life (in years)	Intangible Assets, gross		Accumulated Amortization And Impairment		Intangible Assets, Net
Customer relationships	9.0	$	69,504	$	(21,823)	$	47,681
Acquired technology	5.0	36,041		(20,815)		15,226
Trademarks and tradenames	10.0	23,443		(6,175)		17,268
Non-compete agreements	3.0	616		(443)		173
Value of business acquired	1.0	400		(400)		—
Renewal rights	6.0	9,734		(3,090)		6,644
Insurance licenses	Indefinite	4,960		—		4,960
Total intangible assets		$	144,698	$	(52,746)	$	91,952


As of December 31,2022	Weighted Average Useful Life (in years)	Intangible Assets, gross		Accumulated Amortization And Impairment		Intangible Assets, Net
Customer relationships	9.0	$	69,730	$	(15,079)	$	54,651
Acquired technology	5.0	37,932		(16,468)		21,464
Trademarks and tradenames	10.0	25,071		(5,724)		19,347
Non-compete agreements	3.0	619		(407)		212
Value of business acquired	1.0	400		(400)		—
Renewal rights	6.0	9,734		(2,113)		7,621
Insurance licenses	Indefinite	4,960		—		4,960
Total intangible assets		$	148,446	$	(40,191)	$	108,255

Goodwill

The following table summarizes the changes in the carrying amount of goodwill for the nine months ended September 30, 2023.



Balance as of December 31, 2022, net of accumulated impairment of $43.8 million	$	244,697
Acquisition	2,421
Impairment loss	(55,211)
Balance as of September 30, 2023, net of accumulated impairment of $99.0 million	$	191,907

Debt

9 Months Ended

Sep. 30, 2023

Debt Disclosure [Abstract]

Debt

Note 7. Debt

The following tables summarize outstanding debt as of September 30, 2023, and December 31, 2022.


	Principal		Unaccreted Discount		Debt Issuance Costs		Carrying Value
Convertible senior notes, due 2026	$	225,000	$	—	$	(3,611)	$	221,389
Convertible senior notes, due 2028	333,334		(119,106)		(4,562)		209,666
Advance funding arrangement	1,497		—		—		1,497
Other notes	300		(19)		—		281
Balance as of September 30, 2023	$	560,131	$	(119,125)	$	(8,173)	$	432,833


	Principal		Unaccreted Discount		Debt Issuance Costs		Carrying Value
Convertible senior notes, due 2026	$	425,000	$	—	$	(8,508)	$	416,492
Advance funding arrangement	15,670		(760)		—		14,910
Term loan facility, due 2029	10,000		—		—		10,000
Other notes	450		(87)		—		363
Balance as of December 31, 2022	$	451,120	$	(847)	$	(8,508)	$	441,765

Convertible Senior Notes

Advance Funding Arrangement

Term Loan Facility

In April 2023, the term loan facility was repaid in full by using a portion of the proceeds received from the 2028 Notes.

Stockholders' Equity and Warrants

9 Months Ended

Sep. 30, 2023

Stockholders' Equity Note [Abstract]

Stockholders' Equity and Warrants

Note 8. Stockholders' Equity and Warrants

Common Shares Outstanding and Common Stock Equivalents

The following table summarizes our fully diluted capital structure.


	September 30, 2023	December 31, 2022
Issued and outstanding common shares	96,432,323	96,405,838
Earnout shares (1)	2,050,000	2,050,000
Total common shares issued and outstanding	98,482,323	98,455,838
Common shares reserved for future issuance:
Private warrants	1,795,700	1,795,700
Stock options (Note 9)	3,685,526	3,862,918
Restricted and performance stock units and awards (Note 9)	12,710,891	6,230,165
2020 Equity Plan pool reserved for future issuance (Note 9)	8,288,976	11,189,745
Convertible senior notes, due 2026 ⁽²⁾	8,999,010	16,998,130
Convertible senior notes, due 2028	13,331,893	—
Contingently issuable shares in connection with acquisitions (3)	24,362,726	10,631,558
Total shares of common stock outstanding and reserved for future issuance	171,657,045	149,164,054

______________________________________

(1)Earnout shares will expire on December 24, 2023, if closing price of our common stock does not equal or exceed $22.00 per share before that date.

Repurchases of Common Shares

time on the open market between November 10, 2022, and June 30, 2023, at prevailing market prices, in privately negotiated transactions, in block trades, and/or through other permissible means.

The repurchase of $200 million of the 2026 Notes as described in Note 7 was done under separate authorization and was not part of the $15 million share repurchase program.

Warrants

There was no activity related to public and private warrants during the nine months ended September 30, 2023.


	Number of Warrants	Number of Common Shares Issued
Balances as of December 31, 2022	1,795,700	11,521,412
Exercised	—	—
Canceled	—	—
Balances as of September 30, 2023	1,795,700	11,521,412

Stock-Based Compensation

9 Months Ended

Sep. 30, 2023

Share-Based Payment Arrangement [Abstract]

Stock-Based Compensation

Note 9. Stock-Based Compensation

The following table summarizes the classification of stock-based compensation expense in the unaudited condensed consolidated statements of operations.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Selling and marketing	$	1,087	$	1,690	$	3,028	$	3,592
Product and technology	1,947		911		4,650		3,888
General and administrative	3,945		2,488		12,599		13,165
Total stock-based compensation expense	$	6,979	$	5,089	$	20,277	$	20,645

The following table summarizes Award activity for the nine months ended September 30, 2023:


	Number of Options	Number of Restricted Stock Units	Number of Performance Restricted Stock Units
Balances as of December 31, 2022	3,862,918	5,309,241	920,924
Granted	—	6,520,592	3,135,073
Vested		(2,295,474)	—
Exercised	(11,564)	—	—
Forfeited, canceled or expired	(165,828)	(879,465)	—
Balances as of September 30, 2023	3,685,526	8,654,894	4,055,997

Reinsurance

9 Months Ended

Sep. 30, 2023

Reinsurance Disclosures [Abstract]

Reinsurance

Note 10. Reinsurance

2023 Program

The effects of reinsurance on premiums written and earned for the three and nine months ended September 30, 2023 and 2022, were as follows:


	Three Months Ended September 30,
	2023				2022
	Written		Earned		Written		Earned
Direct premiums	$	130,952	$	117,032	$	137,047	$	105,245
Ceded premiums	30,358		(41,846)		(119,131)		(93,982)
Net premiums	$	161,310	$	75,186	$	17,916	$	11,263


	Nine Months Ended September 30,
	2023				2022
	Written		Earned		Written		Earned
Direct premiums	$	349,365	$	348,253	$	349,084	$	282,645
Ceded premiums	(34,763)		(188,686)		(297,693)		(248,804)
Net premiums	$	314,602	$	159,567	$	51,391	$	33,841

The effects of reinsurance on incurred losses and loss adjustment expense (“LAE”) for the three and nine months ended September 30, 2023 and 2022, were as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Direct losses and LAE	$	44,273	$	77,471	$	271,879	$	220,309
Ceded losses and LAE	(1,727)		(60,900)		(115,325)		(180,006)
Net losses and LAE	$	42,546	$	16,571	$	156,554	$	40,303

The detail of reinsurance balances due is as follows:


	September 30, 2023		December 31, 2022
Ceded unearned premium	$	49,271	$	203,157
Losses and LAE reserve	25,772		76,999
Reinsurance recoverable	23,118		18,765
Other	330		139
Reinsurance balance due	$	98,491	$	299,060

Terminated Reinsurance Contract

Unpaid Losses and Loss Adjustment Reserve

9 Months Ended

Sep. 30, 2023

Liability for Claims and Claims Adjustment Expense [Abstract]

Unpaid Losses and Loss Adjustment Reserve

Note 11. Unpaid Losses and Loss Adjustment Reserve

The following table summarizes the changes in the reserve balances for unpaid losses and LAE, gross of reinsurance, for the nine months ended September 30, 2023:


Reserve for unpaid losses and LAE at December 31, 2022	$	100,632
Reinsurance recoverables on losses and LAE at December 31, 2022	(76,999)
Reserve for unpaid losses and LAE reserve, net of reinsurance recoverables at December 31, 2022	23,633
Add provisions (reductions) for losses and LAE occurring in:
Current year (1)	182,010
Prior years	1,486
Net incurred losses and LAE during the current year	183,496
Deduct payments for losses and LAE occurring in:
Current year	(85,481)
Prior years	(17,645)
Net claim and LAE payments during the current year	(103,126)

Reserve for losses and LAE, net of reinsurance recoverables at September 30, 2023	104,003
Reinsurance recoverables on losses and LAE at September 30, 2023	25,772
Reserve for unpaid losses and LAE at September 30, 2023	$	129,775

______________________________________

(1)Also includes certain charges related to Vesttoo (see Note 10).

Commitments and Contingencies	9 Months Ended
Commitments and Contingencies	Sep. 30, 2023
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Note 12. Commitments and Contingencies From time to time we are or may become subject to various legal proceedings arising in the ordinary course of business, including proceedings initiated by users, other entities, or regulatory bodies. Estimated liabilities are recorded when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. In many instances, we are unable to determine whether a loss is probable or to reasonably estimate the amount of such a loss and, therefore, the potential future losses arising from a matter may differ from the amount of estimated liabilities we have recorded in the financial statements covering these matters. We review our estimates periodically and make adjustments to reflect negotiations, estimated settlements, rulings, advice of legal counsel, and other information and events pertaining to a particular matter. Cases under Telephone Consumer Protection Act Porch and/or an acquired entity, GoSmith.com, are party to twelve legal proceedings alleging violations of the automated calling and/or internal and National Do Not Call restrictions of the Telephone Consumer Protection Act of 1991 and a related Washington state law claim. The proceedings were commenced as mass tort actions by a single plaintiffs’ law firm in December 2019 and April/May 2020 in federal district courts throughout the United States. One of the actions was dismissed with prejudice and was appealed to the Ninth Circuit Court of Appeals. On October 12, 2022, in a split decision, the Ninth Circuit Court of Appeals reversed. The remaining cases were consolidated in the United States District Court for the Western District of Washington, where Porch resides. Plaintiffs filed a motion for leave to file a second amended complaint, which was granted in part and denied in part. The Second Amended Complaint was filed in July 2023. In September 2023, Defendants filed a Motion to Strike the Second Amended Complaint on several grounds. Defendants’ forthcoming motion to dismiss will be reset upon resolution of that motion. The case is otherwise stayed. Plaintiffs seek actual, statutory, and/or treble damages, injunctive relief, and reasonable attorneys’ fees and costs. These actions are at an early stage in the litigation process. It is not possible to determine the likelihood of an unfavorable outcome of these disputes, although it is reasonably possible that the outcome of these actions may be unfavorable. Further, it is not possible to estimate the range or amount of potential loss (if the outcome should be unfavorable). We intend to contest these cases vigorously. Other In addition, in the ordinary course of business, Porch Group and its subsidiaries are (or may become) parties to litigation involving property, personal injury, contract, intellectual property and other claims, as well as stockholder derivative actions, class action lawsuits and other matters. The amounts that may be recovered in such matters may be subject to insurance coverage. Although the results of legal proceedings and claims cannot be predicted with certainty, neither Porch Group nor any of its subsidiaries is currently a party to any legal proceedings the outcome of which, we believe, if determined adversely to us, would individually or in the aggregate have a material adverse effect on the business, financial condition or results of operations.

Business Combinations	9 Months Ended
Business Combinations	Sep. 30, 2023
Business Combinations [Abstract]
Business Combinations	Note 13. Business Combinations On April 1, 2022, we entered into a stock and membership interest purchase agreement with Residential Warranty Services (“RWS”) to acquire its home warranty and inspection software and services businesses. On that date, we completed the acquisition of substantially all of the operations of RWS except for those in Florida and California, which were subject to certain regulatory and other approvals. The acquisitions of the Florida and California operations were closed on March 17, 2023. We paid approximately $2.1 million in cash to acquire $0.2 million of cash and current assets and $0.2 million of customer relationships with an estimated useful life of three years. The estimated value of the customer relationships intangible asset was calculated using the income approach. The aggregate transaction costs of $0.1 million are primarily comprised of legal and due diligence fees and are included in general and administrative expenses on the unaudited condensed consolidated statements of operations. The results of operations for each acquisition are included in our consolidated financial statements from the date of acquisition onwards.

Segment Information

9 Months Ended

Sep. 30, 2023

Segment Reporting [Abstract]

Segment Information

Note 14. Segment Information

Our Vertical Software segment primarily consists of a vertical software platform for the home that provides software and services to home services companies, consumers, and service providers.

The following table summarizes revenue by segment.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Vertical Software	$	34,328	$	45,019	$	97,390	$	121,963
Insurance	95,228		32,334		218,300		89,872
Total revenue	$	129,556	$	77,353	$	315,690	$	211,835


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Segment Adjusted EBITDA (Loss):
Vertical Software	$	3,179	$	5,545	$	4,599	$	14,081
Insurance	19,038		(859)		(19,328)		(6,253)
Subtotal	22,217		4,686		(14,729)		7,828
Reconciling items:
Corporate and other	(13,378)		(15,592)		(41,448)		(44,094)
Depreciation and amortization	(6,272)		(8,675)		(18,501)		(21,574)
Stock-based compensation expense	(6,979)		(5,089)		(20,277)		(20,645)
Restructuring costs	(712)		—		(2,789)		—
Acquisition and other transaction costs	(22)		(261)		(408)		(1,583)
Impairment loss on intangible assets and goodwill	—		(57,057)		(57,232)		(57,057)
Recovery of (loss on) reinsurance contract (see Note 10)	7,043		—		(41,201)		—
Impairment loss on property, equipment and software	—		(30)		(254)		(101)
Change in fair value of contingent consideration	787		(565)		3,597		(5,251)
Investment income and realized gains	(2,485)		(335)		(4,492)		(775)

Operating income (loss)	$	199	$	(82,918)	$	(197,734)	$	(143,252)

The CODM does not review assets on a segment basis.

Net Loss Per Share

9 Months Ended

Sep. 30, 2023

Earnings Per Share [Abstract]

Net Loss Per Share

Note 15. Net Loss Per Share

Basic and diluted net loss per share attributable to common stockholders is presented in conformity with the two-class method required for participating securities.

The following table summarizes the computation of basic and diluted net loss attributable per share to common stockholders for the three and nine months ended September 30, 2023 and 2022:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Numerator:
Net loss used to compute net loss per share - basic and diluted	$	(5,744)	$	(84,476)	$	(131,447)	$	(121,086)

Denominator:
Weighted average shares outstanding used to compute net loss used to compute net loss per share - basic and diluted	96,366,613		97,792,485		95,770,676		97,009,351

Net loss per share - basic and diluted	$	(0.06)	$	(0.86)	$	(1.37)	$	(1.25)

The following table discloses securities that were not included in the computation of diluted net loss per share because to do so would have been antidilutive for the periods presented:


	Three Months Ended September 30,		Nine Months Ended September 30,
	2023	2022	2023	2022
Stock options	3,685,526	4,149,394	3,685,526	4,149,394
Restricted stock units and awards	8,654,894	5,193,177	8,654,894	5,193,177
Performance restricted stock units	4,055,997	1,825,719	4,055,997	1,825,719
Public and private warrants	1,795,700	1,795,700	1,795,700	1,795,700
Earnout shares (1)	2,050,000	2,050,000	2,050,000	2,050,000
Convertible debt (2)	22,330,903	16,998,130	22,330,903	16,998,130
Contingently issuable shares in connection with acquisitions (3)	24,362,726	8,354,437	24,362,726	8,354,437

______________________________________

(1)Earnout shares will expire on December 24, 2023, if closing price of our common stock does not equal or exceed $22.00 per share before that date.

(2)In connection with the September 16, 2021, issuance of the 2026 Notes, we used a portion of the proceeds to pay for the capped call transactions, which are expected to generally reduce the potential dilution to our common stock. The capped call transactions allow us to purchase shares of our common stock at a strike price of $25.00 per share, which is equal to the conversion price of the 2026 Notes and 2028 Notes. The capped call transactions are designed to limit the amount of dilution of our common stock upon conversion of the notes. The maximum number of shares purchasable by us under the capped call transactions is 16,998,130. The options that underly the capped call transactions expire on September 15, 2026.

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Pay vs Performance Disclosure
Net Income (Loss)	$ (5,744)	$ (84,476)	$ (131,447)	$ (121,086)

Insider Trading Arrangements	3 Months Ended	9 Months Ended
Insider Trading Arrangements	Sep. 30, 2023 shares	Sep. 30, 2023 shares
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false
Matt Ehrlichman [Member]
Trading Arrangements, by Individual
Material Terms of Trading Arrangement		Matt Ehrlichman, our Chairman, Chief Executive Officer, and Founder, entered into a Rule 10b5-1 trading arrangement (as such term is defined in Item 408(a) of Regulation S-K) on June 2, 2023 (the “10b5-1 Plan”). The 10b5-1 Plan was scheduled to terminate on December 31, 2023, unless earlier terminated pursuant to its terms, and covered the purchase of up to an aggregate of 2,327,777 shares of the Company’s common stock. The 10b5-1 Plan was intended to satisfy the affirmative defense Rule of 10b5-1(c). Trades under the 10b5-1 Plan did not commence until at least 90 days following the date on which such plan was entered. As of October 2, 2023, all shares of the Company's common stock subject to the 10b5-1 Plan had been purchased and the 10b5-1 Plan terminated in accordance with its terms.
Name	Matt Ehrlichman
Title	Chairman, Chief Executive Officer, and Founder
Rule 10b5-1 Arrangement Adopted	true
Adoption Date	June 2, 2023
Rule 10b5-1 Arrangement Terminated	true
Arrangement Duration	122 days
Aggregate Available	2,327,777	2,327,777

Description of Business and Summary of Significant Accounting Policies (Policies)	9 Months Ended
	Sep. 30, 2023
Accounting Policies [Abstract]
Unaudited Interim Financial Statements	Unaudited Interim Financial Statements The accompanying unaudited condensed consolidated financial statements include the accounts of Porch Group, Inc., and its subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. Certain information and footnote disclosures normally included in annual consolidated financial statements prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) have been condensed or omitted pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Accordingly, these unaudited condensed consolidated financial statements and notes should be read in conjunction with the Annual Report on Form 10-K for the fiscal year ended December 31, 2022, filed with the SEC on March 16, 2023. The information as of December 31, 2022, included in the unaudited condensed consolidated balance sheets was derived from our audited consolidated financial statements. The unaudited condensed consolidated financial statements included in this Quarterly Report on Form 10-Q (this “Quarterly Report”) were prepared on the same basis as the audited consolidated financial statements and, in the opinion of management, reflect all adjustments (all of which are of a normal recurring nature) considered necessary to present fairly our financial position, results of operations, comprehensive loss, stockholders’ equity (deficit), and cash flows for the periods and dates presented. The results of operations for the three and nine months ended September 30, 2023, are not necessarily indicative of the results that may be expected for the year ending December 31, 2023, or any other interim period or future year. Certain prior period amounts have been reclassified to conform to the current year's presentation.
Comprehensive Loss	Comprehensive LossComprehensive loss consists of adjustments related to unrealized gains and losses on available-for-sale securities.
Use of Estimates	Use of Estimates The preparation of financial statements in conformity with GAAP requires management to make estimates, judgments, and assumptions that affect the amounts reported and disclosed in the unaudited condensed consolidated financial statements and accompanying notes. On an ongoing basis, these estimates, which include, but are not limited to, impairment losses on intangible assets and goodwill, estimated variable consideration for services performed, estimated lifetime value of insurance agency commission revenue, current estimate for credit losses, depreciable lives for property and equipment, the valuation of and useful lives for acquired intangible assets, the valuation allowance on deferred tax assets, assumptions used in stock-based compensation expense, unpaid losses for insurance claims and loss adjustment expenses, contingent consideration, earnout liabilities and private warrant liabilities, are evaluated by management. Actual results could differ materially from those estimates, judgments, and assumptions.
Concentrations	Concentrations Financial instruments which potentially subject us to credit risk consist principally of cash, money market accounts on deposit with financial institutions, money market funds, certificates of deposit and fixed-maturity securities, as well as receivable balances in the course of collection. Our insurance carrier subsidiary has exposure and remains liable in the event of insolvency of its reinsurers. Management and its reinsurance intermediary regularly assess the credit quality and ratings of its reinsurer counterparties. Five reinsurers represented 63% of our total reinsurance balance due as of September 30, 2023. Substantially all of our insurance-related revenues in the Insurance segment are derived from customers in Texas (which represent approximately 64% of Insurance segment revenues in the nine months ended September 30, 2023), South Carolina (which represent approximately 11% of Insurance segment revenues in the nine months ended September 30, 2023), North Carolina, Georgia, Virginia, and Arizona, which could be adversely affected by economic conditions, an increase in competition, local weather events, or environmental impacts and changes. No individual customer represented more than 10% of total revenue for the three and nine months ended September 30, 2023 or 2022. As of September 30, 2023, and December 31, 2022, no individual customer accounted for 10% or more of total accounts receivable.
Cash, Cash Equivalents and Restricted Cash	Cash, Cash Equivalents and Restricted Cash We consider all highly liquid investments with original maturities of three months or less at the time of purchase to be cash equivalents. We maintain cash balances that may exceed the insured limits by the Federal Deposit Insurance Corporation. Restricted cash equivalents as of September 30, 2023, includes $7.7 million held by our captive reinsurance business as collateral for the benefit of Homeowners of America Insurance Company (“HOA”), $0.6 million held in certificates of deposits and money market mutual funds pledged to the Department of Insurance in certain states as a condition of our Certificate of Authority for the purpose of meeting obligations to policyholders and creditors, $8.0 million in funds held for the payment of possible warranty claims as required under regulatory guidelines in 17 states, and $2.4 million related to acquisition indemnifications. Restricted cash equivalents as of December 31, 2022, includes $5.1 million held by our captive reinsurance business as collateral for the benefit of HOA, $1.0 million held in money market mutual funds pledged to the Department of Insurance in certain states as a condition of its Certificate of Authority for the purpose of meeting obligations to policyholders and creditors, $5.0 million in funds held for the payment of possible warranty claims as required under regulatory guidelines in 19 states, and $2.4 million related to acquisition indemnifications.
Accounts Receivable and Long-term Insurance Commissions Receivable	Accounts Receivable and Long-term Insurance Commissions Receivable Accounts receivable consist principally of amounts due from enterprise customers, other corporate partnerships, and individual policyholders. We estimate allowances for uncollectible receivables based on the creditworthiness of our customers, historical trend analysis, and macro-economic conditions. Consequently, an adverse change in those factors could affect our estimate of allowance for doubtful accounts. The allowance for uncollectible receivables at September 30, 2023, and December 31, 2022, was $0.8 million and $0.5 million, respectively. Long-term insurance commissions receivable balance consists of the estimated commissions from policy renewals expected to be collected. We record the amount of renewal insurance commissions expected to be collected in the next twelve months as current accounts receivable.
Goodwill	Goodwill We test goodwill for impairment for each reporting unit on an annual basis or more frequently when events or changes in circumstances indicate the fair value of a reporting unit is below its carrying value. We have the option to perform a qualitative assessment to determine if an impairment is more likely than not to have occurred. If we can support the conclusion that it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, then a quantitative impairment test would not be necessary. If we cannot support such a conclusion or we do not elect to perform the qualitative assessment, then we perform a quantitative assessment. If a quantitative goodwill impairment assessment is performed, we utilize a combination of market and income valuation approaches. If the fair value of a reporting unit is less than its carrying value, an impairment loss is recorded to the extent that the fair value of the reporting unit is less than its carrying value. We have selected October 1 as the date to perform annual impairment testing. Determining the fair value of a reporting unit is judgmental in nature and involves the use of significant estimates and assumptions to evaluate the impact of operating and macroeconomic changes on each reporting unit. The fair value of each reporting unit was estimated using a combination of income and market valuation approaches using publicly traded company multiples in similar businesses. Such fair value measurements are based predominately on Level 3 inputs. This analysis requires significant judgments including an estimate of future cash flows which is dependent on internally developed forecasts, estimation of the long-term rate of growth for our business, estimation of the useful life over which cash flows will occur, and determination of our weighted average cost of capital, which is risk-adjusted to reflect the specific risk profile of the reporting unit being tested. The weighted average cost of capital used in our most recent impairment test was risk-adjusted to reflect the specific risk profile of the reporting units and ranged from 13% to 25%. See Note 6, Intangible Assets and Goodwill, for a discussion of the impairment analysis.
Impairment of Long-Lived Assets	Impairment of Long-Lived Assets We review long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amounts of the assets may not be fully recoverable. Events that trigger a test for recoverability include a significant decrease in the market price for a long-lived asset, significant negative industry or economic trends, an accumulation of costs significantly in excess of the amount originally expected for the acquisition, a current-period operating or cash flow loss combined with a history of operating or cash flow losses or a projection or forecast that demonstrates continuing losses associated with the use of a long-lived asset, or a sustained decrease in share price. When a triggering event occurs, a test for recoverability is performed, comparing projected undiscounted future cash flows to the carrying value of the asset group. If the test for recoverability identifies a possible impairment, the asset group’s fair value is measured relying primarily on an income approach. An impairment charge is recognized for the amount by which the carrying value of the asset group exceeds its estimated fair value. Management identifies the asset group that includes the potentially impaired long-lived asset, at the lowest level at which there are separate, identifiable cash flows. Throughout 2023, we identified various qualitative factors that collectively indicated triggering events including a sustained decrease in stock price, increased costs due to inflationary pressures, and a deterioration of the macroeconomic environment in the housing and real estate industry. We used an income approach to determine that the estimated fair value of a certain asset group was less than its carrying value, which resulted in impairment charges of $2.0 million in the first quarter, primarily related to acquired technology, trademarks and trade names, and customer relationships for certain businesses within the Vertical Software segment. Impairment charges are included in impairment loss on intangible assets and goodwill in the unaudited condensed consolidated statements of operations for the nine months ended September 30, 2023. We estimate the fair value of an asset group using the income approach. Such fair value measurements are based predominately on Level 3 inputs. Inherent in our development of cash flow projections are assumptions and estimates derived from a review of our operating results, business plan forecasts, expected growth rates, and cost of capital, similar to those a market participant would use to assess fair value. We also make certain assumptions about future economic conditions and other data. Many of these factors used in assessing fair value are outside the control of management and these assumptions and estimates may change in future periods.
Deferred Policy Acquisition Costs	Deferred Policy Acquisition CostsWe capitalize deferred policy acquisitions costs (“DAC”) which consist primarily of commissions, premium taxes and policy underwriting and production expenses that are directly related to the successful acquisition by our insurance subsidiary of new or renewal insurance contracts. DAC are amortized on a straight-line basis over the terms of the policies to which they relate, which is generally one year. DAC is also reduced by ceding commissions paid by reinsurance companies which represent recoveries of acquisition costs. DAC is periodically reviewed for recoverability and adjusted if necessary. Future investment income is considered in determining the recoverability of DAC.
Fair Value of Financial Instruments	Fair Value of Financial Instruments Fair value principles require disclosures regarding the manner in which fair value is determined for assets and liabilities and establishes a three-tiered fair value hierarchy into which these assets and liabilities must be grouped, based upon significant levels of inputs as follows: Level 1Observable inputs, such as quoted prices (unadjusted) in active markets for identical assets or liabilities at the measurement date; Level 2Observable inputs, other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly. This may include active markets for similar assets and liabilities, quoted prices in markets that are not highly active, or other inputs that are observable or can be corroborated by observable market data; and Level 3Unobservable inputs that are arrived at by means other than current observable market activity. The level of the least observable significant input used in assessing the fair value determines the placement of the entire fair value measurement in the hierarchy. Management’s assessment of the significance of a particular input to the fair value measurement requires the use of judgment specific to the asset or liability.
Income Taxes	Income Taxes Benefit (provision) for income taxes for the three months ended September 30, 2023, and 2022, were $(0.1) million and less than $0.1 million, respectively, and the effective tax rates for these periods were (2.1)% and less than 0.1%, respectively. The difference between our effective tax rates for the 2023 periods and the U.S. statutory rate of 21% was primarily due to a full valuation related to our net deferred tax assets and impact of acquisitions on our valuation allowance. Benefit (provision) for income taxes for the nine months ended September 30, 2023 and 2022, were less than $(0.1) million and $(0.3) million, respectively, and the effective tax rates for these periods were less than (0.1)% and (0.2)%, respectively. The difference between our effective tax rates for the 2022 periods and the U.S. statutory rate of 21% was primarily due to a full valuation allowance related to our net deferred tax assets.

Description of Business and Summary of Significant Accounting Policies (Tables)

9 Months Ended

Sep. 30, 2023

Accounting Policies [Abstract]

Schedule of cash, cash equivalents and restricted cash

The reconciliation of cash, cash equivalents, and restricted cash to amounts presented in the unaudited condensed consolidated statements of cash flows are as follows:


	September 30, 2023		December 31, 2022
Cash and cash equivalents	$	343,008	$	215,060
Restricted cash	18,706		13,545
Cash, cash equivalents, and restricted cash	$	361,714	$	228,605

Schedule of components of other insurance liabilities, current

The following table details the components of other insurance liabilities, current, on the unaudited condensed consolidated balance sheets:


	September 30, 2023		December 31, 2022
Ceded reinsurance premiums payable	$	26,369	$	29,204
Commissions payable, reinsurers and agents	7,344		21,045
Advance premiums	13,083		8,668
Funds held under reinsurance treaty	5,718		1,851
General and accrued expenses payable	1,669		942
Other insurance liabilities, current	$	54,183	$	61,710

Revenue (Tables)

9 Months Ended

Sep. 30, 2023

Revenue from Contract with Customer [Abstract]

Schedule of disaggregation of revenue

Total revenues consisted of the following:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Vertical Software segment
Software and service subscriptions	$	17,307	$	18,086	$	51,640	$	55,164
Move-related transactions	12,488		21,569		32,503		51,155
Post-move transactions	4,533		5,364		13,247		15,644
Total Vertical Software segment revenue	34,328		45,019		97,390		121,963

Insurance segment
Insurance and warranty premiums, commissions and policy fees	95,228		32,334		218,300		89,872
Total Insurance segment revenue	95,228		32,334		218,300		89,872

Total revenue(1)	$	129,556	$	77,353	$	315,690	$	211,835

______________________________________

Summary of the activity impacting the contract assets

A summary of the activity impacting the contract assets during the nine months ended September 30, 2023, is presented below:


	Contract Assets
Balance at December 31, 2022	$	15,521
Estimated lifetime value of commissions on insurance policies sold by carriers	5,531
Cash receipts	(3,636)
Balance at September 30, 2023	$	17,416

Summary of the activity impacting deferred revenue

A summary of the activity impacting deferred revenue balances during the nine months ended September 30, 2023, is presented below:


	Vertical Software Deferred Revenue
Balance at December 31, 2022	$	3,874
Revenue recognized	(12,635)
Additional amounts deferred	12,378
Balance at September 30, 2023	$	3,617

Investments (Tables)

9 Months Ended

Sep. 30, 2023

Investments [Abstract]

Schedule of gain and losses on investments

The following table summarizes investment income and realized gains and losses on investments during the periods presented.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Investment income, net of investment expenses	$	2,515	$	384	$	4,618	$	962
Realized gains on investments	61		10		72		16
Realized losses on investments	(91)		(59)		(198)		(203)
Investment income and realized gains (losses), net of investment expenses	$	2,485	$	335	$	4,492	$	775

Summary of amortized cost, market value and unrealized gains (losses) of debt securities

The following tables summarize the amortized cost, fair value, and unrealized gains and losses of investment securities.


	As of September 30, 2023
	Amortized Cost		Gross Unrealized				Fair Value
			Gains		Losses
U.S. Treasuries	$	32,651	$	15	$	(600)	$	32,066
Obligations of states, municipalities and political subdivisions	14,939		—		(1,405)		13,534
Corporate bonds	47,258		2		(3,634)		43,626
Residential and commercial mortgage-backed securities	24,173		3		(1,648)		22,528
Other loan-backed and structured securities	3,990		—		(376)		3,614
Total investment securities	$	123,011	$	20	$	(7,663)	$	115,368


	As of December 31, 2022
	Amortized Cost		Gross Unrealized				Fair Value
			Gains		Losses
U.S. Treasuries	$	35,637	$	5	$	(320)	$	35,322
Obligations of states, municipalities and political subdivisions	11,549		2		(1,326)		10,225
Corporate bonds	31,032		32		(2,837)		28,227
Residential and commercial mortgage-backed securities	12,790		11		(1,268)		11,533
Other loan-backed and structured securities	6,804		6		(476)		6,334
Total investment securities	$	97,812	$	56	$	(6,227)	$	91,641

Summary of remaining time to maturity

Actual maturities may differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without call or prepayment penalties.


	As of September 30, 2023
Remaining Time to Maturity	Amortized Cost		Fair Value
Due in one year or less	$	27,913	$	27,785
Due after one year through five years	31,760		29,980
Due after five years through ten years	26,597		23,797
Due after ten years	8,575		7,664
Residential and commercial mortgage-backed securities	24,175		22,528
Other loan-backed and structured securities	3,991		3,614
Total	$	123,011	$	115,368

Summary of securities with gross unrealized loss position

Securities with gross unrealized loss position, aggregated by investment category and length of time the individual securities have been in a continuous loss position, are as follows:


	Less Than Twelve Months				Twelve Months or Greater				Total
As of September 30, 2023	Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value
U.S. Treasuries	$	(533)	$	31,214	$	(67)	$	520	$	(600)	$	31,734
Obligations of states, municipalities and political subdivisions	(1,174)		11,564		(231)		1,559		(1,405)		13,123
Corporate bonds	(3,070)		37,402		(564)		5,218		(3,634)		42,620
Residential and commercial mortgage-backed securities	(1,110)		19,031		(538)		2,967		(1,648)		21,998
Other loan-backed and structured securities	(366)		3,564		(10)		51		(376)		3,615
Total securities	$	(6,253)	$	102,775	$	(1,410)	$	10,315	$	(7,663)	$	113,090


	Less Than Twelve Months				Twelve Months or Greater				Total
As of December 31, 2022	Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value		Gross Unrealized Loss		Fair Value
U.S. Treasuries	$	(127)	$	10,748	$	(193)	$	9,824	$	(320)	$	20,572
Obligations of states, municipalities and political subdivisions	(929)		6,258		(397)		3,504		(1,326)		9,762
Corporate bonds	(1,623)		16,531		(1,214)		10,328		(2,837)		26,859
Residential and commercial mortgage-backed securities	(687)		6,565		(581)		4,952		(1,268)		11,517
Other loan-backed and structured securities	(359)		4,633		(117)		1,094		(476)		5,727
Total securities	$	(3,725)	$	44,735	$	(2,502)	$	29,702	$	(6,227)	$	74,437

Fair Value (Tables)

9 Months Ended

Sep. 30, 2023

Fair Value Disclosures [Abstract]

Schedule of fair value measurements of liabilities measured at fair value on recurring basis

The following tables summarize the fair value measurements of assets and liabilities that are measured at fair value on a recurring basis.


	Fair Value Measurement as of September 30, 2023
	Level 1		Level 2		Level 3		Total Fair Value
Assets
Money market mutual funds	$	194,989	$	—	$	—	$	194,989
Debt securities:
U.S. Treasuries	32,066		—		—		32,066
Obligations of states and municipalities	—		13,534		—		13,534
Corporate bonds	—		43,626		—		43,626
Residential and commercial mortgage-backed securities	—		22,528		—		22,528
Other loan-backed and structured securities	—		3,614		—		3,614
	$	227,055	$	83,302	$	—	$	310,357
Liabilities
Contingent consideration - business combinations (1)	$	—	$	—	$	20,529	$	20,529
Contingent consideration - earnout	—		—		44		44
Private warrant liability	—		—		87		87
Embedded derivatives	—		—		26,310		26,310
	$	—	$	—	$	46,970	$	46,970


	Fair Value Measurement as of December 31, 2022
	Level 1		Level 2		Level 3		Total Fair Value
Assets
Money market mutual funds	$	6,619	$	—	$	—	$	6,619
Debt securities:
U.S. Treasuries	35,322		—		—		35,322
Obligations of states and municipalities	—		10,225		—		10,225
Corporate bonds	—		28,227		—		28,227
Residential and commercial mortgage-backed securities	—		11,533		—		11,533
Other loan-backed and structured securities	—		6,334		—		6,334
	$	41,941	$	56,319	$	—	$	98,260
Liabilities
Contingent consideration - business combinations (2)	$	—	$	—	$	24,546	$	24,546
Contingent consideration - earnout	—		—		44		44
Private warrant liability	—		—		707		707
	$	—	$	—	$	25,297	$	25,297

______________________________________

Schedule of level 3 items measured at fair value on a recurring basis

The changes for Level 3 items measured at fair value on a recurring basis using significant unobservable inputs are as follows:


	Contingent Consideration - Earnout		Contingent Consideration - Business Combinations		Embedded Derivatives		Private Warrant Liability
Fair value as of December 31, 2022	$	44	$	24,546	$	—	$	707
Additions	—		—		23,870		—
Settlements	—		(420)		—		—
Change in fair value, loss (gain) included in net loss(1)	—		(3,597)		2,440		(620)
Fair value as of September 30, 2023	$	44	$	20,529	$	26,310	$	87


	Contingent Consideration - Earnout		Contingent Consideration - Business Combinations		Private Warrant Liability
Fair value as of December 31, 2021	$	13,866	$	9,617	$	15,193
Additions	—		8,900		—
Settlements	—		(540)		—
Change in fair value, loss (gain) included in net loss(1)	(13,809)		5,251		(14,391)
Fair value as of September 30, 2022	$	57	$	23,228	$	802

______________________________________

Property, Equipment, and Software (Tables)

9 Months Ended

Sep. 30, 2023

Property, Plant and Equipment [Abstract]

Schedule of property, equipment, and software net

Property, equipment, and software, net, consists of the following:


	September 30, 2023		December 31, 2022
Software and computer equipment	$	8,288	$	8,326
Furniture, office equipment, and other	1,549		2,118
Internally developed software	22,204		17,128
Leasehold improvements	1,176		1,178
	33,217		28,750
Less: Accumulated depreciation and amortization	(17,557)		(16,510)
Property, equipment, and software, net	$	15,660	$	12,240

Intangible Assets and Goodwill (Tables)

9 Months Ended

Sep. 30, 2023

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of intangible assets

Intangible assets are stated at cost or acquisition-date fair value less accumulated amortization and impairment. The following tables summarize intangible asset balances.


As of September 30,2023	Weighted Average Useful Life (in years)	Intangible Assets, gross		Accumulated Amortization And Impairment		Intangible Assets, Net
Customer relationships	9.0	$	69,504	$	(21,823)	$	47,681
Acquired technology	5.0	36,041		(20,815)		15,226
Trademarks and tradenames	10.0	23,443		(6,175)		17,268
Non-compete agreements	3.0	616		(443)		173
Value of business acquired	1.0	400		(400)		—
Renewal rights	6.0	9,734		(3,090)		6,644
Insurance licenses	Indefinite	4,960		—		4,960
Total intangible assets		$	144,698	$	(52,746)	$	91,952


As of December 31,2022	Weighted Average Useful Life (in years)	Intangible Assets, gross		Accumulated Amortization And Impairment		Intangible Assets, Net
Customer relationships	9.0	$	69,730	$	(15,079)	$	54,651
Acquired technology	5.0	37,932		(16,468)		21,464
Trademarks and tradenames	10.0	25,071		(5,724)		19,347
Non-compete agreements	3.0	619		(407)		212
Value of business acquired	1.0	400		(400)		—
Renewal rights	6.0	9,734		(2,113)		7,621
Insurance licenses	Indefinite	4,960		—		4,960
Total intangible assets		$	148,446	$	(40,191)	$	108,255

Summary of changes in the carrying amount of goodwill

The following table summarizes the changes in the carrying amount of goodwill for the nine months ended September 30, 2023.



Balance as of December 31, 2022, net of accumulated impairment of $43.8 million	$	244,697
Acquisition	2,421
Impairment loss	(55,211)
Balance as of September 30, 2023, net of accumulated impairment of $99.0 million	$	191,907

Debt (Tables)

9 Months Ended

Sep. 30, 2023

Debt Disclosure [Abstract]

Schedule of debt

The following tables summarize outstanding debt as of September 30, 2023, and December 31, 2022.


	Principal		Unaccreted Discount		Debt Issuance Costs		Carrying Value
Convertible senior notes, due 2026	$	225,000	$	—	$	(3,611)	$	221,389
Convertible senior notes, due 2028	333,334		(119,106)		(4,562)		209,666
Advance funding arrangement	1,497		—		—		1,497
Other notes	300		(19)		—		281
Balance as of September 30, 2023	$	560,131	$	(119,125)	$	(8,173)	$	432,833


	Principal		Unaccreted Discount		Debt Issuance Costs		Carrying Value
Convertible senior notes, due 2026	$	425,000	$	—	$	(8,508)	$	416,492
Advance funding arrangement	15,670		(760)		—		14,910
Term loan facility, due 2029	10,000		—		—		10,000
Other notes	450		(87)		—		363
Balance as of December 31, 2022	$	451,120	$	(847)	$	(8,508)	$	441,765

Stockholders' Equity and Warrants (Tables)

9 Months Ended

Sep. 30, 2023

Stockholders' Equity Note [Abstract]

Summary of fully diluted capital structure

The following table summarizes our fully diluted capital structure.


	September 30, 2023	December 31, 2022
Issued and outstanding common shares	96,432,323	96,405,838
Earnout shares (1)	2,050,000	2,050,000
Total common shares issued and outstanding	98,482,323	98,455,838
Common shares reserved for future issuance:
Private warrants	1,795,700	1,795,700
Stock options (Note 9)	3,685,526	3,862,918
Restricted and performance stock units and awards (Note 9)	12,710,891	6,230,165
2020 Equity Plan pool reserved for future issuance (Note 9)	8,288,976	11,189,745
Convertible senior notes, due 2026 ⁽²⁾	8,999,010	16,998,130
Convertible senior notes, due 2028	13,331,893	—
Contingently issuable shares in connection with acquisitions (3)	24,362,726	10,631,558
Total shares of common stock outstanding and reserved for future issuance	171,657,045	149,164,054

______________________________________

(1)Earnout shares will expire on December 24, 2023, if closing price of our common stock does not equal or exceed $22.00 per share before that date.

Schedule of warrant activity

There was no activity related to public and private warrants during the nine months ended September 30, 2023.


	Number of Warrants	Number of Common Shares Issued
Balances as of December 31, 2022	1,795,700	11,521,412
Exercised	—	—
Canceled	—	—
Balances as of September 30, 2023	1,795,700	11,521,412

Stock-Based Compensation (Tables)

9 Months Ended

Sep. 30, 2023

Share-Based Payment Arrangement [Abstract]

Schedule of stock-based compensation expense

The following table summarizes the classification of stock-based compensation expense in the unaudited condensed consolidated statements of operations.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Selling and marketing	$	1,087	$	1,690	$	3,028	$	3,592
Product and technology	1,947		911		4,650		3,888
General and administrative	3,945		2,488		12,599		13,165
Total stock-based compensation expense	$	6,979	$	5,089	$	20,277	$	20,645

The following table summarizes Award activity for the nine months ended September 30, 2023:


	Number of Options	Number of Restricted Stock Units	Number of Performance Restricted Stock Units
Balances as of December 31, 2022	3,862,918	5,309,241	920,924
Granted	—	6,520,592	3,135,073
Vested		(2,295,474)	—
Exercised	(11,564)	—	—
Forfeited, canceled or expired	(165,828)	(879,465)	—
Balances as of September 30, 2023	3,685,526	8,654,894	4,055,997

Reinsurance (Tables)

9 Months Ended

Sep. 30, 2023

Reinsurance Disclosures [Abstract]

Schedule of effects of reinsurance on premiums written, earned, incurred losses and LAE

The effects of reinsurance on premiums written and earned for the three and nine months ended September 30, 2023 and 2022, were as follows:


	Three Months Ended September 30,
	2023				2022
	Written		Earned		Written		Earned
Direct premiums	$	130,952	$	117,032	$	137,047	$	105,245
Ceded premiums	30,358		(41,846)		(119,131)		(93,982)
Net premiums	$	161,310	$	75,186	$	17,916	$	11,263


	Nine Months Ended September 30,
	2023				2022
	Written		Earned		Written		Earned
Direct premiums	$	349,365	$	348,253	$	349,084	$	282,645
Ceded premiums	(34,763)		(188,686)		(297,693)		(248,804)
Net premiums	$	314,602	$	159,567	$	51,391	$	33,841

The effects of reinsurance on incurred losses and loss adjustment expense (“LAE”) for the three and nine months ended September 30, 2023 and 2022, were as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Direct losses and LAE	$	44,273	$	77,471	$	271,879	$	220,309
Ceded losses and LAE	(1,727)		(60,900)		(115,325)		(180,006)
Net losses and LAE	$	42,546	$	16,571	$	156,554	$	40,303

Schedule of reinsurance balances due

The detail of reinsurance balances due is as follows:


	September 30, 2023		December 31, 2022
Ceded unearned premium	$	49,271	$	203,157
Losses and LAE reserve	25,772		76,999
Reinsurance recoverable	23,118		18,765
Other	330		139
Reinsurance balance due	$	98,491	$	299,060

Unpaid Losses and Loss Adjustment Reserve (Tables)

9 Months Ended

Sep. 30, 2023

Liability for Claims and Claims Adjustment Expense [Abstract]

Schedule of changes in the reserve balances for unpaid losses and LAE, gross of reinsurance

The following table summarizes the changes in the reserve balances for unpaid losses and LAE, gross of reinsurance, for the nine months ended September 30, 2023:


Reserve for unpaid losses and LAE at December 31, 2022	$	100,632
Reinsurance recoverables on losses and LAE at December 31, 2022	(76,999)
Reserve for unpaid losses and LAE reserve, net of reinsurance recoverables at December 31, 2022	23,633
Add provisions (reductions) for losses and LAE occurring in:
Current year (1)	182,010
Prior years	1,486
Net incurred losses and LAE during the current year	183,496
Deduct payments for losses and LAE occurring in:
Current year	(85,481)
Prior years	(17,645)
Net claim and LAE payments during the current year	(103,126)

Reserve for losses and LAE, net of reinsurance recoverables at September 30, 2023	104,003
Reinsurance recoverables on losses and LAE at September 30, 2023	25,772
Reserve for unpaid losses and LAE at September 30, 2023	$	129,775

______________________________________

(1)Also includes certain charges related to Vesttoo (see Note 10).

Segment Information (Tables)

9 Months Ended

Sep. 30, 2023

Segment Reporting [Abstract]

Schedule of revenue by segment

The following table summarizes revenue by segment.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Vertical Software	$	34,328	$	45,019	$	97,390	$	121,963
Insurance	95,228		32,334		218,300		89,872
Total revenue	$	129,556	$	77,353	$	315,690	$	211,835

Schedule of financial information of reportable segments and reconciliations to consolidated financial information


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Segment Adjusted EBITDA (Loss):
Vertical Software	$	3,179	$	5,545	$	4,599	$	14,081
Insurance	19,038		(859)		(19,328)		(6,253)
Subtotal	22,217		4,686		(14,729)		7,828
Reconciling items:
Corporate and other	(13,378)		(15,592)		(41,448)		(44,094)
Depreciation and amortization	(6,272)		(8,675)		(18,501)		(21,574)
Stock-based compensation expense	(6,979)		(5,089)		(20,277)		(20,645)
Restructuring costs	(712)		—		(2,789)		—
Acquisition and other transaction costs	(22)		(261)		(408)		(1,583)
Impairment loss on intangible assets and goodwill	—		(57,057)		(57,232)		(57,057)
Recovery of (loss on) reinsurance contract (see Note 10)	7,043		—		(41,201)		—
Impairment loss on property, equipment and software	—		(30)		(254)		(101)
Change in fair value of contingent consideration	787		(565)		3,597		(5,251)
Investment income and realized gains	(2,485)		(335)		(4,492)		(775)

Operating income (loss)	$	199	$	(82,918)	$	(197,734)	$	(143,252)

Net Loss Per Share (Tables)

9 Months Ended

Sep. 30, 2023

Earnings Per Share [Abstract]

Schedule of earnings per share, basic and diluted

The following table summarizes the computation of basic and diluted net loss attributable per share to common stockholders for the three and nine months ended September 30, 2023 and 2022:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Numerator:
Net loss used to compute net loss per share - basic and diluted	$	(5,744)	$	(84,476)	$	(131,447)	$	(121,086)

Denominator:
Weighted average shares outstanding used to compute net loss used to compute net loss per share - basic and diluted	96,366,613		97,792,485		95,770,676		97,009,351

Net loss per share - basic and diluted	$	(0.06)	$	(0.86)	$	(1.37)	$	(1.25)

Schedule of antidilutive securities excluded from computation of earnings per share

The following table discloses securities that were not included in the computation of diluted net loss per share because to do so would have been antidilutive for the periods presented:


	Three Months Ended September 30,		Nine Months Ended September 30,
	2023	2022	2023	2022
Stock options	3,685,526	4,149,394	3,685,526	4,149,394
Restricted stock units and awards	8,654,894	5,193,177	8,654,894	5,193,177
Performance restricted stock units	4,055,997	1,825,719	4,055,997	1,825,719
Public and private warrants	1,795,700	1,795,700	1,795,700	1,795,700
Earnout shares (1)	2,050,000	2,050,000	2,050,000	2,050,000
Convertible debt (2)	22,330,903	16,998,130	22,330,903	16,998,130
Contingently issuable shares in connection with acquisitions (3)	24,362,726	8,354,437	24,362,726	8,354,437

______________________________________

(1)Earnout shares will expire on December 24, 2023, if closing price of our common stock does not equal or exceed $22.00 per share before that date.

(2)In connection with the September 16, 2021, issuance of the 2026 Notes, we used a portion of the proceeds to pay for the capped call transactions, which are expected to generally reduce the potential dilution to our common stock. The capped call transactions allow us to purchase shares of our common stock at a strike price of $25.00 per share, which is equal to the conversion price of the 2026 Notes and 2028 Notes. The capped call transactions are designed to limit the amount of dilution of our common stock upon conversion of the notes. The maximum number of shares purchasable by us under the capped call transactions is 16,998,130. The options that underly the capped call transactions expire on September 15, 2026.

Description of Business and Summary of Significant Accounting Policies - Description of Business (Details) policy in Thousands	Sep. 30, 2023 policy company
Common Stock and Redeemable Convertible Preferred Stock
Number of companies, service provided	31,000
Minimum
Common Stock and Redeemable Convertible Preferred Stock
Number of insurance and warranty policies in force \| policy	334
Number of insurance companies served	29

Description of Business and Summary of Significant Accounting Policies - Concentrations (Details) $ in Millions	9 Months Ended
	Sep. 30, 2023 USD ($) bank
Concentration Risk [Line Items]
Number of commercial banks \| bank	4
Cash and Cash Equivalents
Concentration Risk [Line Items]
Cash in bank \| $	$ 309.0
Accounts Receivable \| Customer Concentration Risk \| Customer A
Concentration Risk [Line Items]
Percentage of total	63.00%
Revenue Benchmark \| Geographic Concentration Risk \| Customers In Texas
Concentration Risk [Line Items]
Percentage of total	64.00%
Revenue Benchmark \| Geographic Concentration Risk \| Customers In South Carolina
Concentration Risk [Line Items]
Percentage of total	11.00%

Description of Business and Summary of Significant Accounting Policies - Cash and cash equivalents (Details) $ in Millions	Sep. 30, 2023 USD ($) state	Dec. 31, 2022 USD ($) state
Accounting Policies [Abstract]
Restricted cash equivalents	$ 7.7
Restricted cash pledged against obligations to policyholders and creditors	0.6	$ 1.0
Restricted funds held for payment of possible warranty claims	$ 8.0	$ 5.0
Number of states regulatory guidelines of warranty claims \| state	17	19
Indemnification hold back cost	$ 2.4	$ 2.4
Restricted cash pledged as collateral		$ 5.1

Description of Business and Summary of Significant Accounting Policies - Cash and cash equivalents table (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022	Sep. 30, 2022	Dec. 31, 2021
Accounting Policies [Abstract]
Cash and cash equivalents	$ 343,008	$ 215,060
Restricted cash	18,706	13,545
Cash, cash equivalents, and restricted cash	$ 361,714	$ 228,605	$ 276,994	$ 324,792

Description of Business and Summary of Significant Accounting Policies - Accounts Receivable and Long term Insurance Commissions Receivable (Details) - USD ($) $ in Millions	Sep. 30, 2023	Dec. 31, 2022
Movement Analysis of Deferred Policy Acquisition Costs [Roll Forward]
Allowance for uncollectible receivables	$ 0.8	$ 0.5

Description of Business and Summary of Significant Accounting Policies - Goodwill and Impairment (Details) - USD ($) $ in Millions	3 Months Ended	9 Months Ended
	Mar. 31, 2023	Sep. 30, 2023
Property, Plant and Equipment [Line Items]
Impairment of intangible assets	$ 2.0	$ 2.0
Impairment, Intangible Asset, Finite-Lived, Statement of Income or Comprehensive Income [Extensible Enumeration]		Impairment loss on intangible assets and goodwill
Minimum
Property, Plant and Equipment [Line Items]
Weighted average cost of capital for impairment test		13.00%
Maximum
Property, Plant and Equipment [Line Items]
Weighted average cost of capital for impairment test		25.00%

Description of Business and Summary of Significant Accounting Policies - Deferred Policy Acquisition Costs (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Accounting Policies [Abstract]
Deferred policy acquisition costs	$ 32.5		$ 32.5		$ 8.7
Amortization expense	$ 15.7	$ 5.3	$ 34.3	$ 12.5

Description of Business and Summary of Significant Accounting Policies - Other Insurance Liabilities, Current (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Accounting Policies [Abstract]
Ceded reinsurance premiums payable	$ 26,369	$ 29,204
Commissions payable, reinsurers and agents	7,344	21,045
Advance premiums	13,083	8,668
Funds held under reinsurance treaty	5,718	1,851
General and accrued expenses payable	1,669	942
Other insurance liabilities, current	$ 54,183	$ 61,710

Description of Business and Summary of Significant Accounting Policies - Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Accounting Policies [Abstract]
Income tax benefit (provision)	$ (116)	$ 22	$ (34)	$ (268)
Effective income tax rate	(2.10%)	0.10%	(0.10%)	(0.20%)

Revenue - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Disaggregation of Revenue [Line Items]
Total revenue	$ 129,556	$ 77,353	$ 315,690	$ 211,835
Vertical Software segment
Disaggregation of Revenue [Line Items]
Revenue	34,328	45,019	97,390	121,963
Insurance segment
Disaggregation of Revenue [Line Items]
Total Insurance segment revenue	95,228	32,334	218,300	89,872
Software and service subscriptions \| Vertical Software segment
Disaggregation of Revenue [Line Items]
Revenue	17,307	18,086	51,640	55,164
Move-related transactions \| Vertical Software segment
Disaggregation of Revenue [Line Items]
Revenue	12,488	21,569	32,503	51,155
Post-move transactions \| Vertical Software segment
Disaggregation of Revenue [Line Items]
Revenue	4,533	5,364	13,247	15,644
Insurance and warranty premiums, commissions and policy fees \| Insurance segment
Disaggregation of Revenue [Line Items]
Total Insurance segment revenue	95,228	32,334	218,300	89,872
Revenue not from contract with customer	$ 88,200	$ 19,100	$ 193,200	$ 56,400

Revenue - Contract Assets (Details) $ in Thousands	9 Months Ended
Revenue - Contract Assets (Details) $ in Thousands	Sep. 30, 2023 USD ($)
Contract With Customer, Asset, After Allowance For Credit Loss, Current [Roll Forward]
Balance at December 31, 2022	$ 15,521
Estimated lifetime value of commissions on insurance policies sold by carriers	5,531
Cash receipts	(3,636)
Balance at September 30, 2023	$ 17,416

Revenue - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Revenue - Narrative (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Disaggregation of Revenue [Line Items]
Contract assets expected to be collected in 12 months	$ 17,416		$ 17,416		$ 15,521
Contract assets expected to be collected after 12 months	13,700		13,700		12,300
Deferred revenue	265,483		265,483		270,690
Current refundable customer deposits related to outstanding extended service contracts	19,300		19,300		20,000
Refundable customer deposits related to amounts received in advance of warranty services provided, current	4,100		4,100		4,400
Refundable customer deposits related to amounts received in advance of warranty services provided, noncurrent	2,900		2,900		1,900
Warranty claims expense	$ 1,600	$ 2,000	$ 4,100	$ 2,000
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-10-01
Disaggregation of Revenue [Line Items]
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Period	12 months		12 months
Insurance segment
Disaggregation of Revenue [Line Items]
Deferred revenue	$ 261,900		$ 261,900		266,800
Accounts Receivable Current
Disaggregation of Revenue [Line Items]
Contract assets expected to be collected in 12 months	$ 3,700		$ 3,700		$ 3,300

Revenue - Contract Liabilities - Activity Impacting Deferred Revenue (Details) - Vertical Software segment $ in Thousands	9 Months Ended
	Sep. 30, 2023 USD ($)
Change in Contract with Customer, Liability
Balance at December 31, 2022	$ 3,874
Revenue recognized	(12,635)
Additional amounts deferred	12,378
Balance at September 30, 2023	$ 3,617

Investments - Investment Income, Realized and Unrealized Gains and Losses on Investments (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Investments [Abstract]
Investment income, net of investment expenses	$ 2,515	$ 384	$ 4,618	$ 962
Realized gains on investments	61	10	72	16
Realized losses on investments	(91)	(59)	(198)	(203)
Investment income and realized gains (losses), net of investment expenses	$ 2,485	$ 335	$ 4,492	$ 775

Investments - Amortized Cost, Fair Value and Unrealized Gains and (Losses) (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Net Investment Income [Line Items]
Amortized Cost	$ 123,011	$ 97,812
Gross unrealized, gains	20	56
Gross unrealized, losses	(7,663)	(6,227)
Fair Value	115,368	91,641
U.S. Treasuries
Net Investment Income [Line Items]
Amortized Cost	32,651	35,637
Gross unrealized, gains	15	5
Gross unrealized, losses	(600)	(320)
Fair Value	32,066	35,322
Obligations of states, municipalities and political subdivisions
Net Investment Income [Line Items]
Amortized Cost	14,939	11,549
Gross unrealized, gains	0	2
Gross unrealized, losses	(1,405)	(1,326)
Fair Value	13,534	10,225
Corporate bonds
Net Investment Income [Line Items]
Amortized Cost	47,258	31,032
Gross unrealized, gains	2	32
Gross unrealized, losses	(3,634)	(2,837)
Fair Value	43,626	28,227
Residential and commercial mortgage-backed securities
Net Investment Income [Line Items]
Amortized Cost	24,173	12,790
Gross unrealized, gains	3	11
Gross unrealized, losses	(1,648)	(1,268)
Fair Value	22,528	11,533
Other loan-backed and structured securities
Net Investment Income [Line Items]
Amortized Cost	3,990	6,804
Gross unrealized, gains	0	6
Gross unrealized, losses	(376)	(476)
Fair Value	$ 3,614	$ 6,334

Investments - Amortized Cost and Fair Value of Securities by Contractual Maturity (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Amortized Cost
Due in one year or less	$ 27,913
Due after one year through five years	31,760
Due after five years through ten years	26,597
Due after ten years	8,575
Amortized Cost	123,011	$ 97,812
Fair Value
Due in one year or less	27,785
Due after one year through five years	29,980
Due after five years through ten years	23,797
Due after ten years	7,664
Fair Value	115,368	91,641
Residential and commercial mortgage-backed securities
Amortized Cost
Without single maturity date	24,175
Amortized Cost	24,173	12,790
Fair Value
Without single maturity date	22,528
Fair Value	22,528	11,533
Other loan-backed and structured securities
Amortized Cost
Without single maturity date	3,991
Amortized Cost	3,990	6,804
Fair Value
Without single maturity date	3,614
Fair Value	$ 3,614	$ 6,334

Investments - Securities with Gross Unrealized Loss Position (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Net Investment Income [Line Items]
Less than twelve months, gross unrealized loss	$ (6,253)	$ (3,725)
Less than twelve months, fair value	102,775	44,735
Twelve months or greater, gross unrealized loss	(1,410)	(2,502)
Twelve months or greater, fair value	10,315	29,702
Gross Unrealized Loss	(7,663)	(6,227)
Fair Value	113,090	74,437
U.S. Treasuries
Net Investment Income [Line Items]
Less than twelve months, gross unrealized loss	(533)	(127)
Less than twelve months, fair value	31,214	10,748
Twelve months or greater, gross unrealized loss	(67)	(193)
Twelve months or greater, fair value	520	9,824
Gross Unrealized Loss	(600)	(320)
Fair Value	31,734	20,572
Obligations of states, municipalities and political subdivisions
Net Investment Income [Line Items]
Less than twelve months, gross unrealized loss	(1,174)	(929)
Less than twelve months, fair value	11,564	6,258
Twelve months or greater, gross unrealized loss	(231)	(397)
Twelve months or greater, fair value	1,559	3,504
Gross Unrealized Loss	(1,405)	(1,326)
Fair Value	13,123	9,762
Corporate bonds
Net Investment Income [Line Items]
Less than twelve months, gross unrealized loss	(3,070)	(1,623)
Less than twelve months, fair value	37,402	16,531
Twelve months or greater, gross unrealized loss	(564)	(1,214)
Twelve months or greater, fair value	5,218	10,328
Gross Unrealized Loss	(3,634)	(2,837)
Fair Value	42,620	26,859
Residential and commercial mortgage-backed securities
Net Investment Income [Line Items]
Less than twelve months, gross unrealized loss	(1,110)	(687)
Less than twelve months, fair value	19,031	6,565
Twelve months or greater, gross unrealized loss	(538)	(581)
Twelve months or greater, fair value	2,967	4,952
Gross Unrealized Loss	(1,648)	(1,268)
Fair Value	21,998	11,517
Other loan-backed and structured securities
Net Investment Income [Line Items]
Less than twelve months, gross unrealized loss	(366)	(359)
Less than twelve months, fair value	3,564	4,633
Twelve months or greater, gross unrealized loss	(10)	(117)
Twelve months or greater, fair value	51	1,094
Gross Unrealized Loss	(376)	(476)
Fair Value	$ 3,615	$ 5,727

Investments - Narrative (Details) $ in Thousands	Sep. 30, 2023 USD ($) security	Dec. 31, 2022 USD ($) security
Net Investment Income [Line Items]
Short-term investments	$ 28,679	$ 36,523
Long-term investments	$ 86,689	$ 55,118
Number of securities in an unrealized loss position \| security	596	483
Unrealized loss position for 12 months or longer \| security	86
Investments Held By Captive Reinsurance Business
Net Investment Income [Line Items]
Investments	$ 22,500
Short-term investments	1,900
Long-term investments	$ 20,500

Fair Value - Schedule of Fair Value Measurements of Liabilities Measured at Fair Value on Recurring Basis (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	$ 115,368	$ 91,641
Assets	310,357	98,260
Liabilities	46,970	25,297
U.S. Treasuries
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	32,066	35,322
Obligations of states, municipalities and political subdivisions
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	13,534	10,225
Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	43,626	28,227
Residential and commercial mortgage-backed securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	22,528	11,533
Other loan-backed and structured securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	3,614	6,334
Contingent consideration - business combinations
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	20,529	24,546
Contingent consideration - business combinations \| Accrued Expenses And Other Current Liabilities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	700	1,400
Contingent consideration - business combinations \| Other Liabilities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	19,900	23,200
Contingent consideration - earnout
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	44	44
Private warrant liability
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	87	707
Embedded derivatives
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	26,310
Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	227,055	41,941
Liabilities	0	0
Level 1 \| U.S. Treasuries
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	32,066	35,322
Level 1 \| Obligations of states, municipalities and political subdivisions
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 1 \| Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 1 \| Residential and commercial mortgage-backed securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 1 \| Other loan-backed and structured securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 1 \| Contingent consideration - business combinations
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	0	0
Level 1 \| Contingent consideration - earnout
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	0	0
Level 1 \| Private warrant liability
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	0	0
Level 1 \| Embedded derivatives
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	0
Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	83,302	56,319
Liabilities	0	0
Level 2 \| U.S. Treasuries
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 2 \| Obligations of states, municipalities and political subdivisions
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	13,534	10,225
Level 2 \| Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	43,626	28,227
Level 2 \| Residential and commercial mortgage-backed securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	22,528	11,533
Level 2 \| Other loan-backed and structured securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	3,614	6,334
Level 2 \| Contingent consideration - business combinations
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	0	0
Level 2 \| Contingent consideration - earnout
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	0	0
Level 2 \| Private warrant liability
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	0	0
Level 2 \| Embedded derivatives
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	0
Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	0	0
Liabilities	46,970	25,297
Level 3 \| U.S. Treasuries
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 3 \| Obligations of states, municipalities and political subdivisions
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 3 \| Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 3 \| Residential and commercial mortgage-backed securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 3 \| Other loan-backed and structured securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities:	0	0
Level 3 \| Contingent consideration - business combinations
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	20,529	24,546
Level 3 \| Contingent consideration - earnout
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	44	44
Level 3 \| Private warrant liability
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	87	707
Level 3 \| Embedded derivatives
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Liabilities	26,310
Money market mutual funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market mutual funds	194,989	6,619
Money market mutual funds \| Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market mutual funds	194,989	6,619
Money market mutual funds \| Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market mutual funds	0	0
Money market mutual funds \| Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market mutual funds	$ 0	$ 0

Fair Value - Additional Information (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2023 USD ($) $ / shares	Mar. 17, 2023 USD ($)	Dec. 31, 2022 USD ($) $ / shares
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration, fair value	$ 46,970		$ 25,297
Decrease in stock price	(165,200)
Contingent consideration - earnout
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration, fair value	44		44
Private warrant liability
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration, fair value	87		707
Repurchase option
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Minimum principal remains outstanding on June 14, 2026 for repurchase	30,000
Redemption price, principal amount	$ 1
Percentage of repurchase price on principal amount of the notes to be repurchased, plus accrued interest	106.50%
Fundamental change option
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Redemption price, principal amount	$ 1
Percentage of repurchase price on principal amount of the notes to be repurchased, plus accrued interest	105.25%
Asset sale repurchase option
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Percentage of repurchase price on principal amount of the notes to be repurchased, plus accrued interest	100.00%
Minimum amount of aggregate net cash sales proceeds required for repurchase	$ 2,500
Percentage of aggregate net cash sales proceeds applied for repurchase	50.00%
Aggregate net cash sale proceed threshold for repurchase of notes	$ 20,000
Minimum \| Asset sale repurchase option
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Aggregate net cash sale proceed threshold for repurchase of notes	0
Convertible senior notes, due 2026
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Convertible senior notes, fair value	73,400		$ 238,600
Convertible senior notes, due 2028
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Convertible senior notes, fair value	$ 195,000
Share price \| Private warrant liability
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Warrants, measurement input \| $ / shares	0.80		1.88
Price volatility \| Private warrant liability
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Warrants, measurement input	0.95		0.90
Exercise price \| Private warrant liability
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Warrants, measurement input \| $ / shares	11.50		11.50
Expected term \| Private warrant liability
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Warrants term	2 years 2 months 23 days		2 years 11 months 23 days
Probabilities of a repurchase \| Minimum
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Measurement input	0.01
Probabilities of a repurchase \| Maximum
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Measurement input	0.35
Fundamental change \| Minimum
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Measurement input	0.01
Fundamental change \| Maximum
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Measurement input	0.35
Qualifying asset sales \| Minimum
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Measurement input	0.01
Qualifying asset sales \| Maximum
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Measurement input	0.35
Residential warranty services
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration fair value		$ 2,100
Monte Carlo simulation method \| Contingent consideration - earnout
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration, fair value	$ 100
Monte Carlo simulation method \| Share price
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration earnout, measurement input \| $ / shares	0.80		1.88
Monte Carlo simulation method \| Price volatility
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration earnout, measurement input	1		1
Monte Carlo simulation method \| Exercise price
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration earnout, measurement input \| $ / shares	22.00		22.00
Monte Carlo simulation method \| Forfeiture rate
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration earnout, measurement input	0.15		0.15
Monte Carlo simulation method \| Floify
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration fair value	$ 16,600		$ 15,500
Monte Carlo simulation method \| Floify \| Share price
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration, measurement input \| $ / shares	0.80		1.88
Monte Carlo simulation method \| Floify \| Strike price
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration, measurement input \| $ / shares	36.00		36.00
Monte Carlo simulation method \| Floify \| Discount rate
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration, measurement input	0.156		0.103
Monte Carlo simulation method \| Floify \| Price volatility
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration, measurement input	0.95		0.95
Discounted cashflows method \| Residential warranty services
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration fair value	$ 4,300		$ 9,000
Discounted cashflows method \| Residential warranty services \| Discount rate
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Contingent consideration, measurement input	0.17		0.17

Fair Value - Level 3 (Details) - USD ($) $ in Thousands	9 Months Ended
Fair Value - Level 3 (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Sep. 30, 2022
Contingent consideration - earnout
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	$ 44	$ 13,866
Additions	0	0
Settlements	0	0
Change in fair value, loss (gain) included in net loss	0	(13,809)
Ending balance	44	57
Contingent consideration - business combinations
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	24,546	9,617
Additions	0	8,900
Settlements	(420)	(540)
Change in fair value, loss (gain) included in net loss	(3,597)	5,251
Ending balance	20,529	23,228
Embedded derivatives
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	0
Additions	23,870
Settlements	0
Change in fair value, loss (gain) included in net loss	2,440
Ending balance	26,310
Private warrant liability
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	707	15,193
Additions	0	0
Settlements	0	0
Change in fair value, loss (gain) included in net loss	(620)	(14,391)
Ending balance	$ 87	$ 802

Property, Equipment, and Software (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Property, Plant and Equipment [Line Items]
Property, equipment, and software, gross	$ 33,217	$ 28,750
Less: Accumulated depreciation and amortization	(17,557)	(16,510)
Property, equipment, and software, net	15,660	12,240
Software and computer equipment
Property, Plant and Equipment [Line Items]
Property, equipment, and software, gross	8,288	8,326
Furniture, office equipment, and other
Property, Plant and Equipment [Line Items]
Property, equipment, and software, gross	1,549	2,118
Internally developed software
Property, Plant and Equipment [Line Items]
Property, equipment, and software, gross	22,204	17,128
Leasehold improvements
Property, Plant and Equipment [Line Items]
Property, equipment, and software, gross	$ 1,176	$ 1,178

Property, Equipment, and Software - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Property, Plant and Equipment [Line Items]
Depreciation and amortization	$ 6,272	$ 8,675	$ 18,501	$ 21,574
Property equipment software
Property, Plant and Equipment [Line Items]
Depreciation and amortization	$ 1,400	$ 1,000	$ 3,800	$ 3,000

Intangible Assets and Goodwill (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Intangible Assets and Goodwill
Accumulated Amortization And Impairment	$ (52,746)	$ (40,191)
Intangible Assets, gross	144,698	148,446
Intangible assets, net	91,952	108,255
Insurance licenses
Intangible Assets and Goodwill
Indefinite-lived intangible assets	$ 4,960	$ 4,960
Customer relationships
Intangible Assets and Goodwill
Weighted Average Useful Life (in years)	9 years	9 years
Intangible Assets, gross	$ 69,504	$ 69,730
Accumulated Amortization And Impairment	(21,823)	(15,079)
Intangible Assets, Net	$ 47,681	$ 54,651
Acquired technology
Intangible Assets and Goodwill
Weighted Average Useful Life (in years)	5 years	5 years
Intangible Assets, gross	$ 36,041	$ 37,932
Accumulated Amortization And Impairment	(20,815)	(16,468)
Intangible Assets, Net	$ 15,226	$ 21,464
Trademarks and tradenames
Intangible Assets and Goodwill
Weighted Average Useful Life (in years)	10 years	10 years
Intangible Assets, gross	$ 23,443	$ 25,071
Accumulated Amortization And Impairment	(6,175)	(5,724)
Intangible Assets, Net	$ 17,268	$ 19,347
Non-compete agreements
Intangible Assets and Goodwill
Weighted Average Useful Life (in years)	3 years	3 years
Intangible Assets, gross	$ 616	$ 619
Accumulated Amortization And Impairment	(443)	(407)
Intangible Assets, Net	$ 173	$ 212
Value of business acquired
Intangible Assets and Goodwill
Weighted Average Useful Life (in years)	1 year	1 year
Intangible Assets, gross	$ 400	$ 400
Accumulated Amortization And Impairment	(400)	(400)
Intangible Assets, Net	$ 0	$ 0
Renewal rights
Intangible Assets and Goodwill
Weighted Average Useful Life (in years)	6 years	6 years
Intangible Assets, gross	$ 9,734	$ 9,734
Accumulated Amortization And Impairment	(3,090)	(2,113)
Intangible Assets, Net	$ 6,644	$ 7,621

Intangible Assets and Goodwill - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended			6 Months Ended	9 Months Ended
	Sep. 30, 2023	Mar. 31, 2023	Sep. 30, 2022	Jun. 30, 2023	Sep. 30, 2023	Sep. 30, 2022
Goodwill [Line Items]
Aggregate amortization expense	$ 4,900		$ 7,600		$ 14,700	$ 18,500
Impairment charges		$ 2,000			2,000
Impairment charge				$ 55,200	$ 55,211
Vertical Software segment
Goodwill [Line Items]
Threshold percentage fair value	5.00%				5.00%
Vertical Software segment \| Maximum
Goodwill [Line Items]
Threshold percentage fair value		5.00%		10.00%
Insurance segment \| Maximum
Goodwill [Line Items]
Threshold percentage fair value		10.00%

Intangible Assets and Goodwill - Changes in Carrying Amount of Goodwill (Details) - USD ($) $ in Thousands	6 Months Ended	9 Months Ended
	Jun. 30, 2023	Sep. 30, 2023	Dec. 31, 2022
Goodwill [Roll Forward]
Balance as of December 31, 2022, net of accumulated impairment of $43.8 million	$ 244,697	$ 244,697
Acquisition		2,421
Impairment loss	$ (55,200)	(55,211)
Balance as of September 30, 2023, net of accumulated impairment of $99.0 million		191,907
Accumulated impairment of goodwill		$ 99,000	$ 43,800

Debt (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Debt
Principal	$ 560,131	$ 451,120
Unaccreted Discount	(119,125)	(847)
Debt Issuance Costs	(8,173)	(8,508)
Carrying Value	432,833	441,765
Convertible senior notes, due 2026
Debt
Principal	225,000	425,000
Unaccreted Discount	0	0
Debt Issuance Costs	(3,611)	(8,508)
Carrying Value	221,389	416,492
Convertible senior notes, due 2028
Debt
Principal	333,334
Unaccreted Discount	(119,106)
Debt Issuance Costs	(4,562)
Carrying Value	209,666
Advance funding arrangement
Debt
Principal	1,497	15,670
Unaccreted Discount	0	(760)
Debt Issuance Costs	0	0
Carrying Value	1,497	14,910
Other notes
Debt
Principal	300	450
Unaccreted Discount	(19)	(87)
Debt Issuance Costs	0	0
Carrying Value	$ 281	363
Term loan facility, due 2029
Debt
Principal		10,000
Unaccreted Discount		0
Debt Issuance Costs		0
Carrying Value		$ 10,000

Debt - Convertible Senior Notes (Details) $ / shares in Units, $ in Thousands	1 Months Ended	3 Months Ended		9 Months Ended
	Apr. 30, 2023 USD ($) $ / shares	Sep. 30, 2023 USD ($)	Sep. 30, 2022 USD ($)	Sep. 30, 2023 USD ($)	Sep. 30, 2022 USD ($)
Debt
Gain on extinguishment of debt		$ 0	$ 0	$ 81,354	$ 0
Convertible senior notes, due 2026
Debt
Interest rate (stated)		0.75%		0.75%
Interest expense		$ 700	$ 1,400	$ 2,900	$ 4,100
Effective interest rate		1.30%		1.30%
Repurchased face amount	$ 200,000
Senior Secured Convertible Notes 6.75% due 2028
Debt
Interest rate (stated)	6.75%
Interest expense		$ 9,500		$ 16,800
Effective interest rate		17.90%		17.90%
Amount borrowed	$ 333,300
Gain on extinguishment of debt	$ 81,400
Conversion ratio	39.9956
Principal amount denomination for conversion	$ 1
Conversion price (in usd per share) \| $ / shares	$ 25.00
Issue price ( as percentage)	95.00%
Contractual interest expense		$ 5,600		$ 10,100
Amortization of debt issuance costs and discount		$ 3,900		$ 6,700
Term loan facility, due 2029
Debt
Repayment amount	$ 9,700

Debt - Advance Funding Arrangement (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Debt Instrument [Line Items]
Interest expense	$ 10,267	$ 2,152	$ 21,230	$ 6,504
Advance funding arrangement
Debt Instrument [Line Items]
Interest rate (stated)	14.00%		14.00%
Interest expense	$ 100	$ 500	$ 900	$ 2,100

Stockholders' Equity and Warrants - Common Shares Outstanding and Common Stock Equivalents (Details) - $ / shares	Sep. 16, 2021	Dec. 24, 2023	Sep. 30, 2023	Dec. 31, 2022
Common Stock and Redeemable Convertible Preferred Stock
Issued and outstanding common shares (in shares)			96,432,323	96,405,838
Earnout shares (in shares)			2,050,000	2,050,000
Total common shares issued and outstanding (in shares)			98,482,323	98,455,838
Common shares reserved for future issuance:
Total shares of common stock outstanding and reserved for future issuance (in shares)			171,657,045	149,164,054
Common Stock \| Forecast
Common shares reserved for future issuance:
Share price (in usd per share)		$ 22.00
Convertible senior notes, due 2026
Common shares reserved for future issuance:
Total shares of common stock outstanding and reserved for future issuance (in shares)			8,999,010	16,998,130
Capped call transactions, strike price (per unit)	$ 25
Capped call transactions, authorized shares	16,998,130
Convertible senior notes, due 2028
Common shares reserved for future issuance:
Total shares of common stock outstanding and reserved for future issuance (in shares)			13,331,893	0
Restricted Stock Units (RSUs)
Common shares reserved for future issuance:
Total shares of common stock outstanding and reserved for future issuance (in shares)			12,710,891	6,230,165
Contingent consideration - business combinations
Common shares reserved for future issuance:
Contingently issuable shares in connection with acquisitions (in shares)			24,362,726	10,631,558
2020 Stock Incentive Plan
Common shares reserved for future issuance:
Total shares of common stock outstanding and reserved for future issuance (in shares)			8,288,976	11,189,745
Private warrants
Common shares reserved for future issuance:
Total shares of common stock outstanding and reserved for future issuance (in shares)			1,795,700	1,795,700
Stock options (Note 9)
Common shares reserved for future issuance:
Total shares of common stock outstanding and reserved for future issuance (in shares)			3,685,526	3,862,918

Stockholders' Equity and Warrants - Repurchase of shares, Warrants (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2023	Apr. 30, 2023	Oct. 31, 2022
Common Stock and Redeemable Convertible Preferred Stock
Value of shares authorized to repurchase			$ 15,000
Repurchase and retirement of common stock (in shares)	1,396,158
Repurchases of common stock	$ 3,101
Convertible senior notes, due 2026
Common Stock and Redeemable Convertible Preferred Stock
Repurchased face amount		$ 200,000

Stockholders' Equity and Warrants - Public and private warrant activity (Details)	9 Months Ended
	Sep. 30, 2023 shares
Number of Warrants
Warrants, beginning balance (in shares)	1,795,700
Warrants, exercised (in shares)	0
Warrants, canceled (in shares)	0
Warrants, ending balance (in shares)	1,795,700
Number of Common Shares Issued
Common shares issued, beginning balance (in shares)	11,521,412
Common shares issued, exercised (in shares)	0
Common shares issued, canceled (in shares)	0
Common shares issued, ending balance (in shares)	11,521,412

Stock-Based Compensation - Plan (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Stock-Based Compensation
Total stock-based compensation expense	$ 6,979	$ 5,089	$ 20,277	$ 20,645
Selling and marketing
Stock-Based Compensation
Total stock-based compensation expense	1,087	1,690	3,028	3,592
Product and technology
Stock-Based Compensation
Total stock-based compensation expense	1,947	911	4,650	3,888
General and administrative
Stock-Based Compensation
Total stock-based compensation expense	$ 3,945	$ 2,488	$ 12,599	$ 13,165

Stock-Based Compensation - RSU and PRSU Activity (Details)	9 Months Ended
	Sep. 30, 2023 shares
Stock options
Number of Options
Beginning balance (in shares)	3,862,918
Granted (in shares)	0
Vested (in shares)
Exercise (in shares)	(11,564)
Forfeited, canceled or expired (in shares)	(165,828)
Ending balance (in shares)	3,685,526
Restricted Stock Units (RSUs)
Number of Restricted Stock Units
Beginning balance (in shares)	5,309,241
Granted (in shares)	6,520,592
Vested (in shares)	(2,295,474)
Exercised (in shares)	0
Forfeited, canceled or expired (in shares)	(879,465)
Ending balance (in shares)	8,654,894
Performance restricted stock units
Number of Restricted Stock Units
Beginning balance (in shares)	920,924
Granted (in shares)	3,135,073
Vested (in shares)	0
Exercised (in shares)	0
Forfeited, canceled or expired (in shares)	0
Ending balance (in shares)	4,055,997

Reinsurance - Additional information (Details) $ in Thousands			1 Months Ended		3 Months Ended			6 Months Ended	9 Months Ended
	Jul. 01, 2023 USD ($)	Apr. 01, 2023 USD ($)	Aug. 31, 2023 USD ($)	Jul. 31, 2023 USD ($)	Sep. 30, 2023 USD ($) placement layer	Jun. 30, 2023 USD ($)	Sep. 30, 2022 USD ($)	Dec. 31, 2023 USD ($)	Sep. 30, 2023 USD ($) placement layer	Sep. 30, 2022 USD ($)
Reinsurance Retention [Line Items]
Loss on reinsurance contract							$ 0		$ 41,201	$ 0
Reinsurance recoverable improvement					$ (7,043)
Vesttoo \| Homeowners of America Insurance Company
Reinsurance Retention [Line Items]
Reinsurance, collateral received from trust	$ 47,600			$ 47,600
Reinsurance, collateral, line of credit facility	300,000
Loss on reinsurance contract						$ 48,200
Reinsurance, net asset due						$ 95,800
Supplemental reinsurance coverage	$ 166,000
Vesttoo \| Homeowners of America Insurance Company \| Forecast
Reinsurance Retention [Line Items]
Additional premium payments								$ 20,000
Maximum \| Vesttoo \| Homeowners of America Insurance Company
Reinsurance Retention [Line Items]
Reinsurance coverage limit					$ 175,000
Reinsurance Quota Share Program
Reinsurance Retention [Line Items]
Number of placements for reinsurance programs \| placement					3				3
Reinsurance Quota Share Program \| Texas
Reinsurance Retention [Line Items]
Reinsured risk percentage									42.00%
Reinsurance Quota Share Program \| South Carolina
Reinsurance Retention [Line Items]
Reinsured risk percentage									7.00%
Reinsurance Quota Share Program \| Core program
Reinsurance Retention [Line Items]
Reinsured risk percentage									9.50%
Reinsurance Quota Share Program \| Core locations outside of Texas
Reinsurance Retention [Line Items]
Reinsured risk percentage									8.00%
Reinsurance Quota Share Program \| Combined program
Reinsurance Retention [Line Items]
Reinsured risk percentage									5.00%
Reinsurance Property Catastrophe Treaties
Reinsurance Retention [Line Items]
Number of retention layers for reinsurance policy \| layer					4				4
Excess amount retained		$ 440,000
Reinsurance Property Catastrophe Treaties \| Minimum
Reinsurance Retention [Line Items]
Amount retained			$ 20,000
Reinsurance Property Catastrophe Treaties \| Maximum
Reinsurance Retention [Line Items]
Amount retained			$ 80,000

Reinsurance - Effects of reinsurance on premiums written and earned (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Reinsurance Disclosures [Abstract]
Direct premiums, written	$ 130,952	$ 137,047	$ 349,365	$ 349,084
Ceded premiums, written	30,358	(119,131)	(34,763)	(297,693)
Net premiums, written	161,310	17,916	314,602	51,391
Direct premiums, earned	117,032	105,245	348,253	282,645
Ceded premiums, earned	(41,846)	(93,982)	(188,686)	(248,804)
Net premiums, earned	$ 75,186	$ 11,263	$ 159,567	$ 33,841

Reinsurance - Effects of reinsurance on incurred losses and LAE (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Reinsurance Disclosures [Abstract]
Direct losses and LAE	$ 44,273	$ 77,471	$ 271,879	$ 220,309
Ceded losses and LAE	(1,727)	(60,900)	(115,325)	(180,006)
Net losses and LAE	$ 42,546	$ 16,571	$ 156,554	$ 40,303

Reinsurance - Detail of reinsurance balances due (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Reinsurance balances due:
Ceded unearned premium	$ 49,271	$ 203,157
Losses and LAE reserve	25,772	76,999
Reinsurance recoverable	23,118	18,765
Other	330	139
Reinsurance balance due	$ 98,491	$ 299,060

Unpaid Losses and Loss Adjustment Reserve - Unpaid Losses and LAE Gross (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2023	Dec. 31, 2022
Liability for Unpaid Claims and Claims Adjustment Expense [Roll Forward]
Reserve for unpaid losses and LAE, beginning balance	$ 100,632
Reinsurance recoverable on losses and LAE, beginning balance	(25,772)	$ (76,999)
Reserve for unpaid losses and LAE reserve, net of reinsurance recoverables, beginning balance	23,633
Add provisions (reductions) for losses and LAE occurring in:
Current year	182,010
Prior years	1,486
Net incurred losses and LAE during the current year	183,496
Deduct payments for losses and LAE occurring in:
Current year	(85,481)
Prior years	(17,645)
Net claim and LAE payments during the current year	(103,126)
Reserve for unpaid losses and LAE, net of reinsurance recoverable, ending balance	104,003
Reinsurance recoverable on losses and LAE, ending balance	25,772
Reserve for unpaid losses and LAE, ending balance	$ 129,775

Commitment and Contingencies (Details)	Sep. 30, 2023 proceeding
Commitments and Contingencies Disclosure [Abstract]
Number of legal proceedings	12

Business Combinations (Details) - USD ($) $ in Millions	Sep. 30, 2023	Mar. 17, 2023	Dec. 31, 2022
General and administrative
Business Acquisition [Line Items]
Aggregate transaction costs	$ 0.1
Customer relationships
Business Acquisition [Line Items]
Estimated useful life	9 years		9 years
Residential warranty services
Business Acquisition [Line Items]
Contingent consideration fair value		$ 2.1
Cash and current assets		0.2
Residential warranty services \| Customer relationships
Business Acquisition [Line Items]
Intangible assets		$ 0.2
Estimated useful life		3 years

Segment Information - Narrative (Details) policy in Thousands	9 Months Ended
	Sep. 30, 2023 segment policy company
Segment Reporting Information [Line Items]
Number of reportable segments \| segment	2
Minimum
Segment Reporting Information [Line Items]
Number of insurance and warranty policies in force \| policy	334
Number of insurance companies served \| company	29

Segment Information - Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Segment Reporting Information [Line Items]
Total revenue	$ 129,556	$ 77,353	$ 315,690	$ 211,835
Operating Segments
Segment Reporting Information [Line Items]
Total revenue	129,556	77,353	315,690	211,835
Vertical Software segment
Segment Reporting Information [Line Items]
Revenue	34,328	45,019	97,390	121,963
Vertical Software segment \| Operating Segments
Segment Reporting Information [Line Items]
Revenue	34,328	45,019	97,390	121,963
Insurance segment
Segment Reporting Information [Line Items]
Total Insurance segment revenue	95,228	32,334	218,300	89,872
Insurance segment \| Operating Segments
Segment Reporting Information [Line Items]
Total Insurance segment revenue	$ 95,228	$ 32,334	$ 218,300	$ 89,872

Segment Information - Consolidated Financial Information (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]
Total segment adjusted EBITDA (loss)	$ 22,217	$ 4,686	$ (14,729)	$ 7,828
Reconciling items:
Corporate and other	(13,378)	(15,592)	(41,448)	(44,094)
Depreciation and amortization	(6,272)	(8,675)	(18,501)	(21,574)
Stock-based compensation expense	(6,979)	(5,089)	(20,277)	(20,645)
Restructuring costs	(712)	0	(2,789)	0
Acquisition and other transaction costs	(22)	(261)	(408)	(1,583)
Impairment loss on intangible assets and goodwill	0	(57,057)	(57,232)	(57,057)
Recovery of (loss on) reinsurance contract (see Note 10)	7,043
Recovery of (loss on) reinsurance contract (see Note 10)		0	(41,201)	0
Impairment loss on property, equipment and software	0	(30)	(254)	(101)
Change in fair value of contingent consideration	787	(565)	3,597	(5,251)
Investment income and realized gains	(2,485)	(335)	(4,492)	(775)
Operating income (loss)	199	(82,918)	(197,734)	(143,252)
Vertical Software segment \| Operating Segments
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]
Total segment adjusted EBITDA (loss)	3,179	5,545	4,599	14,081
Insurance segment \| Operating Segments
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]
Total segment adjusted EBITDA (loss)	$ 19,038	$ (859)	$ (19,328)	$ (6,253)

Net Loss Per Share (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Numerator:
Net loss used to compute net loss per share - basic	$ (5,744)	$ (84,476)	$ (131,447)	$ (121,086)
Net loss used to compute net loss per share - diluted	$ (5,744)	$ (84,476)	$ (131,447)	$ (121,086)
Denominator:
Weighted average shares outstanding used to compute net loss used to compute net loss per share - basic (in shares)	96,366,613	97,792,485	95,770,676	97,009,351
Weighted average shares outstanding used to compute net loss used to compute net loss per share - diluted (in shares)	96,366,613	97,792,485	95,770,676	97,009,351
Net loss per share - basic (in usd per share)	$ (0.06)	$ (0.86)	$ (1.37)	$ (1.25)
Net loss per share - diluted (in usd per share)	$ (0.06)	$ (0.86)	$ (1.37)	$ (1.25)

Net Loss Per Share - Computation of diluted net loss per antidilutive (Details) - $ / shares		3 Months Ended		9 Months Ended
	Sep. 16, 2021	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 24, 2023
Convertible senior notes, due 2026
Net Loss Per Share
Capped call transactions, strike price (per unit)	$ 25
Capped call transactions, authorized shares	16,998,130
Common Stock \| Forecast
Net Loss Per Share
Share price (in usd per share)						$ 22.00
Stock options
Net Loss Per Share
Antidilutive securities excluded from computation of earnings per share, amount		3,685,526	4,149,394	3,685,526	4,149,394
Restricted stock units and awards
Net Loss Per Share
Antidilutive securities excluded from computation of earnings per share, amount		8,654,894	5,193,177	8,654,894	5,193,177
Performance restricted stock units
Net Loss Per Share
Antidilutive securities excluded from computation of earnings per share, amount		4,055,997	1,825,719	4,055,997	1,825,719
Public and private warrants
Net Loss Per Share
Antidilutive securities excluded from computation of earnings per share, amount		1,795,700	1,795,700	1,795,700	1,795,700
Earnout shares
Net Loss Per Share
Antidilutive securities excluded from computation of earnings per share, amount		2,050,000	2,050,000	2,050,000	2,050,000
Convertible debt
Net Loss Per Share
Antidilutive securities excluded from computation of earnings per share, amount		22,330,903	16,998,130	22,330,903	16,998,130
Contingent consideration - business combinations
Net Loss Per Share
Antidilutive securities excluded from computation of earnings per share, amount		24,362,726	8,354,437	24,362,726	8,354,437

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