HOFFMAN ESTATES, Ill.,
July 20, 2016 /PRNewswire/
-- CDK Global's Customer Experience Center begins operations
in Cincinnati, Ohio starting
today. More than 500 CDK Global employees will start their careers
in roles ranging from Client Services to Inside Sales at the new
facility designed to provide the fastest, most effective response
to dealer's questions and critical issues.
"Our new Customer Experience Center will incorporate
best-in-class technology and service models to help our dealers
navigate issues with speed and efficiency," said Bob Karp, president, North America at CDK Global. "We chose to
locate in Cincinnati because of
the well-educated, diverse labor market and strong business
climate. We're looking forward to giving back to the local
community and being the employer of choice in the region."
CDK will continue its expansion and recruitment at the
Cincinnati center during the All
Professions Cincinnati career event on August 19, 2016 at the Sharonville Convention Center from 11
a.m-3 p.m. CDK will also be attending
campus recruiting events in September at the University of Cincinnati, Xavier University, and Northern Kentucky University.
Available positions include:
Client Support - Provides primary support to
customers using the CDK's products and solutions. Client Support
resolves customer concerns raised during installation, operation,
maintenance or product application or compatibility matters.
Sales Contract Specialists - Responsible for the entire
processing of Sales contracts. Contract Specialists write and key
contracts of basic product sets and deal types. Additionally,
they closely collaborate with internal business partners of all
levels to ensure contractual and legal compliance.
Inside Sales Specialists – Coordinates and focuses on
growing existing accounts, prospects for new opportunities through
phone calling, speaks with decision makers to analyze their needs
and effectively deliver value added solutions.
Training and implementation focused roles -
Supports the activities of the Implementation organization for new
installations. Works with customers, vendors and multiple CDK
business units on scheduling resources and equipment to complete
network-computing installations.
"We're evolving the way we approach service for our customers
and all of the employees joining us in Cincinnati are a part of this journey,"
continued Karp. "We want each and every one of our dealers to have
a great experience when they interact with us."
Interested applicants are encouraged to apply by visiting
jobs.cdkglobal.com.
About CDK Global
With more than $2 billion in revenues, CDK Global (Nasdaq:
CDK) is a leading global provider of integrated information
technology and digital marketing solutions to the automotive retail
and adjacent industries. Focused on evolving the automotive retail
experience, CDK Global provides solutions to dealers in more than
100 countries around the world, serving more than 27,000 retail
locations and most automotive manufacturers. CDK's solutions
automate and integrate all parts of the dealership and buying
process from targeted digital advertising and marketing campaigns
to the sale, financing, insuring, parts supply, repair and
maintenance of vehicles. Visit www.cdkglobal.com.
Media Contact:
Kyle Donash
847.485.4335
Kyle.donash@cdk.com
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SOURCE CDK Global