Cycle Logistics Increases Revenue By 20% Following Softeon WMS Implementation
April 16 2024 - 9:30AM
Cycle Logistics (Cycle), a third-party logistics (3PL) provider
specializing in B2B distribution, fulfillment, and bundling
services, chose Softeon as its warehouse management system (WMS)
partner to service a new huge client. This partnership allows Cycle
Logistics to manage large volumes of inventory and data with
end-to-end visibility for a global client in leading internet
search and technology solutions.
Established in 1991 and headquartered in Itasca,
Illinois, Cycle Logistics provides high-level warehousing and
transportation services. Before reaching out to Softeon, Cycle
Logistics relied on a manual process to track inventory and data,
making it a cumbersome process prone to errors. This was a problem
because just before the COVID-19 pandemic Cycle Logistics’ new
client needed visibility into every lane, with the ability to track
every product from manufacturing to the end user. Additionally, the
new Cycle client needed a streamlined data capture and reporting
process, including serial number development for bundled products,
resulting in inventory data transfer back to the client.
Softeon’s robust WMS upgraded Cycle’s manual, labor
intensive processes to more structured, dependable, and automated
ones.
“As a business owner, it's extremely important to
me that Softeon took the time to understand Cycle Logistics'
internal limitations. Softeon has helped us become more
sophisticated in our processes,” said Danny Mudd, Owner and
President of Cycle Logistics. “Softeon was - and is - a true
partner, constantly providing high levels of service to our team.
Because of their dedicated team, our team can provide top notch
service to our customers.”
Due to the high level of service Softeon’s WMS and
staff provides, Cycle Logistics anticipates expanding
implementation of Softeon’s WMS for additional warehouses.
“After the pandemic, most companies had a problem
with an overstock of inventory, whereas we were able to provide our
client - the largest global internet search and technology company
- with a solution to manage that inventory correctly. That
opportunity would not have been there if Softeon was not with us,”
said Mudd. “We would not have been able to provide our global
client with a successful warehousing solution without Softeon. The
bottom line is, if we don't have Softeon, we don't grow.”
After three years, Cycle Logistics continues to
rely on Softeon for its WMS needs, confident in the partnership's
ability to support ongoing growth and meet evolving client demands.
By leveraging Softeon's WMS, Cycle is positioned for continued
success in the competitive fulfillment and bundling services
landscape.
“Our customers are the reason for everything we do,
so satisfaction accomplished for Cycle Logistics is a direct result
of Softeon’s commitment to prioritizing limitless customer-centric
solutions that enable businesses in the 3PL, life sciences, and
food and beverage verticals to scale and pivot as their needs - and
the needs of their customers - become more complex,” said Jim
Hoefflin, CEO of Softeon. “Softeon is honored to provide limitless
warehouse management solutions and around-the-clock customer
support for Cycle Logistics and other 3PLs."
Softeon remains committed to helping companies
worldwide scale successfully using forward-looking software
solutions. Read the complete case study on the Softeon
website. For additional information, please visit
www.softeon.com.
About Cycle LogisticsFounded in
1991, Cycle Logistics is a third-party logistics (3PL) company
providing high-level warehousing and transportation services.
Headquartered in Itasca, Illinois, Cycle Logistics specializes in
distribution, fulfillment, and bundling services with a complete
range of Full Truckload, Less-than-Truckload (LTL), Local Cartage,
and Dedicated Contract Cartage options. Cycle Logistics is
committed to meeting all shipping needs by providing top-quality
service with a personal approach on every shipment. For more
information, please visit www.cyclelogistics.com.
About SofteonSofteon is a WMS
provider focused exclusively on optimizing warehouse and
fulfillment operations. For over two decades now, we have been
helping our customers succeed. Investing in R&D enables us to
develop software to solve the most complex warehouse challenges.
Softeon is laser-focused on customer results, with a 100% track
record of deployment success. We believe warehouse leaders
shouldn’t have to settle for a one size fits all approach to
technology. For more information, please visit www.Softeon.com.
MEDIA CONTACTLeah R H Robinson,
APRLeadCoverageLeah@leadcoverage.com