XUZHOU, China, March 29, 2024 /PRNewswire/ -- In a strategic
move to address the growing talent shortage in the global
construction equipment industry, XCMG Machinery (SHE:000425,
"XCMG") has launched an extensive cross-training program for its
employees from XCMG Global Business Headquarters. This initiative
aims to enhance comprehensive project management skills among over
1,000 staff members, offering services such as preventative
maintenance, and equipment and technical consultations. The program
significantly alleviates the pressure on contractors due to a lack
of experienced operators.
Globally, the construction sector is under increasing strain due
to a significant shortfall in skilled labor, a challenge that is
particularly stark in countries boasting advanced infrastructure,
including the US and Canada, as
well as in developing countries witnessing rapid urbanization, such
as India and South Africa. XCMG acknowledges the vital
importance of having a highly skilled and service-oriented
workforce to support contractors and builders in their quest for
efficient construction processes. To address this, XCMG has rolled
out an extensive series of service training sessions aimed at key
international markets, with the objective of enhancing the skills
and knowledge of its service staff.
XCMG has made remarkable strides in its international training
efforts, having organized more than 300 sessions that span over
1300 hours and involve participants from over 30 countries,
totaling nearly 2000 individuals. The company's Global Business
Headquarters, making use of its extensive global resources in
R&D, production, and testing, develops bespoke training
initiatives that are finely tuned to the specific demands of local
markets. These initiatives have been implemented in various
regions, including Southeast Asia,
Central Asia, Indonesia, and South
Africa, where they have received outstanding feedback from
international trainees.
The program focuses on blending theoretical knowledge with
practical application, offering participants the opportunity to
engage in simulated exercises that span a range of situations, such
as operation and maintenance. It transforms production front lines
into learning environments, guiding trainees through workshops,
product testing zones, and areas dedicated to operation
maintenance. By undergoing fundamental training in mechanics,
hydraulics, and electrics, its international service staff have
markedly improved their expertise, enhancing their ability to
manage diverse technical repair and support challenges. Moreover,
comprehensive and in-depth training sessions on the operation and
maintenance of various products have been provided, equipping
participants to swiftly address emergencies and minimize customer
downtime.
XCMG has evolved its service capabilities beyond conventional
equipment repair and technical support by incorporating
preventative maintenance upgrade consultations, enriching the
variety of services provided. This enhanced service model boosts
both service quality and the competitive prowess of our service
team.
Xuzhou Construction Machinery's Technician College offers a
hands-on learning experience, where its team members dissect and
study equipment on-site and train with simulators and actual
machines to swiftly and proficiently adapt to new products and
technologies. Its timely and strategic promotional activities for
newly introduced products internationally enable the team to offer
customized upgrade and adaptation services, further enhancing
customer satisfaction.
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