3M Launches 3M M*Modal Virtual Assistant Technology for Hey Epic! in Epic Hyperspace
August 25 2020 - 10:00AM
Business Wire
3M Health Information Systems is transforming the clinician’s
experience with electronic health record (EHR) documentation by
launching 3M M*Modal virtual assistant technology with the Hey
Epic! Voice Assistant in Epic® Hyperspace®. 3M virtual assistant
technology, which currently is offered on Epic’s Haiku® and Rover®
mobile platforms, makes it easy for clinicians to conversationally
complete documentation tasks. When powered by 3M virtual assistant
technology, clinicians can take Hey Epic! anywhere they go, across
multiple devices, saving time and reducing the administrative
burden on caregivers.
“It has saved an hour and a half each day,” said Jason Hill, MD,
Section Head, OMC-NS Hospital Medicine Associate CMIO, Ochsner
Health System, in describing the 3M technology used in conjunction
with Hey Epic! Damon Dietrich, CMIO for LCMC Health System, added:
“At LCMC Health, the provider user experience centers around a
functional and usable EMR experience. 3M M*Modal tools have been
invaluable in the provider's documentation toolkit.”
3M virtual assistant technology is built on the cloud-based 3M
M*Modal conversational artificial intelligence (AI) platform and
leverages advanced AI and speech understanding to drive
higher-quality documentation. When 3M virtual assistant technology
is used with Hey Epic!, physicians will be able to capture notes
through free-form speech and conversationally look up information
in the patient chart, giving them more time to care for
patients.
“3M and Epic share a common goal to develop innovative
technology that promotes high-quality patient care while improving
the day-to-day work life of clinicians,” said Garri Garrison, vice
president, 3M Health Information Systems. “With today’s
announcement, 3M is able to offer the latest AI-enabled, virtual
assistant technology to Epic customers to make the documentation
process more efficient and further enhance patient-physician
interactions.”
3M virtual assistant technology uses the same speech recognition
technology as 3M™ M*Modal Fluency Direct, which has been ranked #1
Best in KLAS, Speech Recognition, Front-End EMR for four
consecutive years, including 2020. Cloud-based 3M Fluency Direct
features computer-assisted physician documentation (CAPD), which
delivers proactive, in-workflow insights in real time, helping
clinicians close care gaps and improve specificity as they document
in the EHR.
For more information about 3M clinician solutions, visit
www.3m.com/his or call 800-367-2447.
About 3M At 3M, we apply science in collaborative ways to
improve lives daily. With $30 billion in sales, our 90,000
employees connect with customers all around the world. Learn more
about 3M’s creative solutions to the world’s problems at www.3M.com
or on Twitter @3M or @3MNewsroom.
Epic, Hyperspace, Haiku and Rover are trademarks of Epic Systems
Corporation.
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