MEDFORD,
Ore., Jan. 23, 2024 /PRNewswire/ -- Lithia &
Driveway (NYSE: LAD), one of the largest global automotive
retailers, has promoted Adam
Chamberlain to Chief Customer Officer (CCO).
With the foundational elements of the LAD Strategy now in place,
Chamberlain's expanded role will involve innovating the customer
experience across our extensive network, including the Driveway
experience, Greencars.com, and other emerging adjacencies.
Chamberlain will also continue to support store operations in the
U.S. Eastern region as Regional President.
"Adam's multi-decade career creating amazing customer
experiences is perfectly suited to develop and expand the Lithia
& Driveway ecosystem," said Bryan
DeBoer, President and CEO of Lithia & Driveway.
"Alongside his growing operational responsibilities, all channels
and adjacencies can be unified to create the broader and more
differentiated ownership lifecycle ecosystem envisioned."
"Since joining us in 2022, Adam has demonstrated the leadership
and expertise to boost store performance with exceptional customer
service. With his proven track record, we are extremely excited to
have him take on this executive role focused on simplifying the
customer experience," said Chris
Holzshu, Chief Operations Officer of Lithia & Driveway.
"Adam will hone his operational acumen on meeting consumers
wherever, whenever, and however they desire."
Prior to Lithia & Driveway, the Atlanta-based automotive executive held the
role of President at Aston Martin NA after spending over five years
as Vice President of Sales and Products for Mercedes Benz
USA, where he excelled in leading
diverse teams to deliver great customer-oriented business
results.
"I'm truly honored to be part of such a great team at such an
exciting time in Lithia's evolution," said Chamberlain. "I look
forward to the opportunity to continue leveraging our size and
scale to put the consumer front and center of our strategy to take
customer-centricity and operational performance to the next
level."
About Lithia & Driveway (LAD)
Lithia & Driveway (NYSE: LAD) is one of the largest global
automotive retailers providing a wide array of products and
services throughout the vehicle ownership lifecycle. Convenient and
hassle-free experiences are offered through our comprehensive
network of physical locations, e-commerce platforms, captive
finance solutions and other synergistic adjacencies. We deliver
consistent, profitable growth in a massive and unconsolidated
industry. Our highly diversified and competitively differentiated
design provides us the flexibility and scale to pursue our vision
to modernize personal transportation solutions wherever, whenever,
and however consumers desire.
Sites
www.lithia.com
www.investors.lithiadriveway.com
www.lithiacareers.com
www.driveway.com
www.greencars.com
www.drivewayfinancecorp.com
Lithia & Driveway on Facebook
https://www.facebook.com/LithiaMotors
https://www.facebook.com/DrivewayHQ
Lithia & Driveway on Twitter
https://twitter.com/lithiamotors
https://twitter.com/DrivewayHQ
https://twitter.com/GreenCarsHQ
View original content to download
multimedia:https://www.prnewswire.com/news-releases/lithia--driveway-names-adam-chamberlain-chief-customer-officer-302041585.html
SOURCE Lithia Motors, Inc.