Amwell Releases 2024 Corporate Responsibility Report
April 29 2024 - 7:00AM
Amwell® (NYSE: AMWL), a leader in hybrid care enablement, today
announced the release of its 2024 Corporate Responsibility Report,
which details the company’s latest progress across environmental,
social, and governance (ESG) topics and highlights Amwell’s growing
positive impact on key stakeholders and the communities it serves.
“Corporate responsibility is fundamental to our mission to
transform healthcare, which is facing a worsening environmental
footprint, challenging social standards, and an increase in complex
regulations,” said Ido Schoenberg, M.D., chairman and co-CEO of
Amwell. “Our unique position at the center of a powerful and
expanding network of health system and health plan clients provides
us with a significant opportunity to embed responsible practices
into our own business and help drive transformation across the
industry to deliver measurable benefits. We’re proud to share these
results and remain committed to continuous improvement.”
Amwell’s Corporate Responsibility Report examines the company’s
business through an ESG lens across three key pillars: people,
products, and operations. Since Amwell released its inaugural
report in 2022, the company has made significant progress toward
its goals.
Highlights from this year’s report include:
- Emphasizing diverse
talent with women in 44% of leadership roles and constituting 48%
of the global workforce, well above industry averages of 27% and
33% respectively at large tech companies[1].
- Advancing our
commitment to align external relationships with our corporate
values through new supplier diversity initiatives.
- Driving health
equity through the creation of a Health Equity Taskforce to enable
access to equitable care across our industry.
- Achieving high
employee engagement with 91% participation in engagement surveys,
compared to an industry average of 82%[2], and implementing
initiatives in response to feedback.
- Publishing a total
rewards framework to ensure fair and equitable compensation at all
levels while also prioritizing all aspects of employees’
well-being, as recognized by third-party validation for Amwell’s
mental health benefits from Mental Health America.
- Enabling clients to
achieve their operational goals around efficiency and patient
outcomes.
- Reducing the overall
energy footprint of our installed client base by migrating most of
our existing customer base to the cloud-based, multi-tenant
architecture found within the Amwell Converge TM platform.
- Managing our
environmental footprint by conducting our first greenhouse gas
emissions inventory and publishing our combined Scope 1 and 2
emissions.
- Ensuring
implementation of high safety and security standards via an
enhanced cybersecurity and risk management process overseen by our
Board of Directors and with the certification of the Converge
platform and Amwell's Automated Care services under HITRUST and ISO
27001, as well as maintaining PCI-DSS for the Amwell platform.
- Promoting ethical
business conduct from employees with over 3,600 hours of compliance
training completed and the adoption of several policies designed to
strengthen Amwell's compliance infrastructure.
To read the full report, please visit Amwell Corporate
Responsibility Report.
About Amwell Amwell is a leading hybrid
care enablement platform in the United States and globally,
connecting and enabling providers, payers, patients, and innovators
to deliver greater access to more affordable, higher quality care.
Amwell believes that hybrid care delivery will transform
healthcare. We offer a single, comprehensive platform to support
all digital health needs from urgent to acute and post-acute care,
as well as chronic care management and healthy living. With nearly
two decades of experience, Amwell powers the digital care of more
than 50 health plans, which collectively represent more than 100
million covered lives, and many of the nation’s largest health
systems. For more information, please visit
https://business.amwell.com/.
©2024 American Well Corporation. All rights reserved. Amwell®,
SilverCloud®, ConvergeTM, CarepointTM and the Amwell Logo are
registered trademarks or trademarks of American Well
Corporation.
[1]
https://www.luisazhou.com/blog/women-in-tech-statistics/#:~:text=Women%20make%20up%2047%25%20of,only%2025%25%20of%20computing%20roles&text=A%20study%20found%20that%20gender,looking%20at%20tech%2Drelated%20roles.[2]
Culture Amp: Technology, Science, Research North America, January
2024
Angela Vogen
Amwell
press@amwell.com
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