Waitr Expands Partnership with Olo, Adds Enhanced Integration for On-Demand Delivery
October 18 2021 - 8:30AM
Business Wire
Waitr Holdings Inc. (Nasdaq: WTRH) (“Waitr” or the “Company”), a
leader in on-demand food ordering and delivery, announced today it
has broadened its partnership with Olo Inc. (NYSE:OLO), a leading
on-demand commerce platform powering the restaurant industry’s
digital transformation, by joining Olo’s Dispatch network.
The agreement enables Waitr, Bite Squad and Delivery Dudes to
receive delivery requests from restaurant orders generated through
their own websites and apps. The solution seamlessly manages each
restaurant’s delivery options and selects service providers,
including a restaurant’s own couriers, based on optimal price,
timing, availability, and other criteria. As a result, Waitr will
have increased accessibility to new restaurant brands, as well as
the ability to reach guests.
The addition of Olo’s Dispatch network expands upon Waitr’s
existing partnership with Olo Rails. Rails is Olo’s solution that
makes it easy for restaurant brands to publish their menus, prices
and location information on participating third-party marketplaces
in order to drive incremental sales, simplify workflows and manage
orders from multiple channels into one place. The solution also
allows orders placed by consumers on the Waitr website or app to be
injected directly into the order stream at the restaurant to
improve order accuracy and operational efficiencies for restaurant
operators. Restaurants can do away with the need for multiple
digital ordering tablets in the kitchen to improve tracking and
profit accountability.
“Teaming with Olo on Dispatch expands our access into new
restaurants in multiple markets. It also provides the opportunity
to show new customers a better delivery experience,” said Carl
Grimstad, CEO and Chairman of Waitr.
About Waitr Holdings Inc.
Founded in 2013 and based in Lafayette, Louisiana, Waitr
operates an online ordering technology platform, providing
delivery, carryout and dine-in options. Waitr, along with Bite
Squad and Delivery Dudes, connect local restaurants and grocery
stores to diners in underserved U.S. markets. Together, they are a
convenient way to discover, order and receive great food and other
products from local restaurants, national chains and grocery
stores. As of June 30, 2021, Waitr, Bite Squad and Delivery Dudes
operate in small and medium sized markets in the United States in
over 900 cities.
About Olo
Olo is a leading on-demand commerce platform powering the
restaurant industry’s digital transformation. Millions of orders
per day run on Olo’s enterprise SaaS engine, enabling brands to
maximize the convergence of digital and brick-and-mortar
operations. The Olo platform provides the infrastructure to capture
demand and manage consumer orders from every channel. With
integrations to over 100 technology partners, Olo customers can
build digital experiences with the largest and most flexible
restaurant commerce ecosystem on the market. Over 400 restaurant
brands use Olo to grow digital sales, maximize profitability, and
preserve direct consumer relationships. Learn more at olo.com.
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