Siebel Systems, Inc. (NASDAQ:SEBL), a leading provider of customer-facing solutions, today announced that Select Comfort, the nation's leading bed retailer and creator of the Sleep Number(R) bed, has selected Siebel Business Analytics to gain valuable insight into the company's sales interactions. Through its use of Siebel's industry-leading analytics solution, the company expects to improve its business performance by providing employees throughout the organization, including those in finance, marketing, and sales, with comprehensive, actionable, real-time information. Recently ranked by Furniture Today as the number-one bedding retailer in the nation for the sixth consecutive year, Select Comfort delivers net sales of $558 million annually, has 32 U.S.-issued or pending patents, and employs more than 2,500 people nationally. The company offers five models of The Sleep Number bed. In addition, Select Comfort sells pillows, blankets, mattress pads, and other bedding accessories. "After a thorough evaluation of all the major BI products, we have selected and are standardizing on Siebel Business Analytics due to its powerful BI capabilities, ability to deploy to a broad range of end users, and ease of use," said Mike Thyken, CIO, Select Comfort. "Siebel Business Analytics will enable our sales teams, store managers, and HQ staff to identify sales trends and manage our business across multiple sales channels. We expect this solution to help our company continue to meet and even exceed its aggressive sales goals." In the first deployment phase, Siebel Business Analytics will enable Select Comfort's corporate users and in-store personnel to access data from a number of sources and gain a better view of how the company's approximately 400 stores nationwide are performing against company metrics. Through interactive dashboards and alerts, employees will be able to more easily access information such as the performance of specific stores, products, and employees. This information will be used to spot trends, anticipate problems, and make necessary adjustments to the company's strategy. By reducing the amount of time spent on preparing reports, forecasts, and other information-gathering activities, Select Comfort will improve the productivity of its sales professionals and enable them to spend time on more valuable customer engagement and selling activities. With a more complete and accurate view of the business and better insight into customer and sales execution metrics, Siebel Business Analytics will also enable company management to drive improvements in cross-selling, lead tracking, and opportunity management and provide a more rapid response to emerging issues and opportunities. About Siebel Business Analytics Siebel Business Analytics enables organizations to empower every person with rich customer and business insight to drive superior business performance. Siebel Business Analytics includes a comprehensive suite of packaged analytic applications that span business functions and incorporate best practices from over 20 industries, and a next-generation BI platform that delivers enterprise-wide usability, scalability, and performance. Learn more at www.siebel.com/analytics. About Siebel Systems Siebel Systems is a leading provider of software solutions and services that drive value and loyalty in client-customer relationships, providing best-in-class capabilities in on premise and hosted customer relationship management (CRM), business analytics, and customer data integration. Siebel's new Customer Adaptive Solutions enable organizations to model their customer-centric business processes in order to drive the most effective customer interactions, gain increased insight over time, and continually realign those processes for systemic and consistent improvement. With more than $2 billion in R&D investments, 11-plus years of customer software experience, an extensive global ecosystem of alliance partners, and more than 4,000 customers and 3.7 million live users, Siebel is the proven choice in helping organizations of all types and sizes achieve customer-driven business results. For more information, visit www.siebel.com. For more information on Siebel Systems solutions and services, please visit our Web site: CRM - http://www.siebel.com/crm; OnDemand Solutions - http://www.crmondemand.com; Industry CRM - http://www.siebel.com/industry-crm; Call Center and Service - http://www.siebel.com/call-center; Sales Force Automation - http://www.siebel.com/sales-force-automation; Marketing Automation - http://www.siebel.com/marketing-automation; Business Intelligence - http://www.siebel.com/business-intelligence; Integration Solutions - http://www.siebel.com/integration-solutions; CRM Services - http://www.siebel.com/crm-services Except for the historical information contained herein, this press release contains forward-looking statements that involve risk or uncertainties. Future operating results of Siebel Systems may differ from the results discussed or forecasted in the forward-looking statements due to factors that include, but are not limited to, risks associated with our pending merger with Oracle Corporation, customer relations, such as the availability of Siebel Systems' products and services, customer implementation of products and services, relationships with customers, third-party vendors and systems integrators, concentration of revenues in a relatively small number of customers, existence of errors or defects in products, ability to successfully manage growth, significant current and expected additional competition and the need to continue to expand product distribution and services offerings. Further information on potential factors that could affect the financial results of Siebel Systems are included in Siebel Systems' Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and its other filings with the Securities and Exchange Commission, which are available at www.sec.gov. Siebel Systems assumes no obligation to update the information in this press release. Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.
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