ISG Provider Lens™ report finds many
companies using container service providers to help them with
technical and cultural challenges related to containers
Enterprises across Europe are turning to container technology to
create fast and flexible software applications, with many using
providers to help overcome technical and cultural challenges,
according to a new report published today by Information Services
Group (ISG) (Nasdaq: III), a leading global technology research and
advisory firm.
The 2021 ISG Provider Lens™ Container Services and Solutions
Report for Europe finds companies across the region embracing
containers as a way to efficiently upgrade applications and to
scale resources to meet business demand.
“European enterprises see containerized solutions, including
Kubernetes, as crucial to enabling platform versatility,” said
Heiko Henkes, director, ISG Provider Lens Research. “As a
general-purpose technology, containers can be deployed across
on-premises data centers, workstations, cloud and, increasingly,
edge and internet-of-things devices.”
The report sees the COVID-19 pandemic accelerating the demand
for container technology in Europe. With the dramatic shift to
remote working and online consumption, the demand for cloud-native
services and container solutions has increased. Music streaming,
food delivery, home exercise and finance are some of the online
services that have deployed Kubernetes to manage the rise in
demand.
Adopting container technology, however, can come with several
technical, human and cultural challenges, the report adds.
Containers can bring new security risks, and with companies often
deploying thousands of container clusters across cloud and
on-premises data centers, observability can be a concern.
Enterprises want to know what is going on within and between
containers and identify where there might be degradation of service
or a potential problem emerging.
Finding the right mix of observability tools and solutions—from
traditional log monitoring and fault tracing to newer tools such as
pseudo transactions, remote telemetry and chaos engineering—is
essential given the growing complexity of containers and their
supporting ecosystem, the report says. Some European companies are
turning to container observability solution providers to deal with
this issue.
However, the biggest challenges to adopting container technology
are often human and cultural in nature, the report says. Containers
and Kubernetes represent not just a new set of technologies, but a
different philosophy of how to manage enterprise IT, involving
reliance on a complex ecosystem of open-source and commercial
partners, and a blurring of traditional lines between development,
operations and security.
Many enterprises in Europe seek commercial solutions and
providers that can ease the implementation process of the
Kubernetes container technology and provide additional service
layers on top, the report says. Many companies turn to hyperscalers
for a full suite of infrastructure and specific Kubernetes tools,
while others look to traditional IT service providers and global
system integrators for legacy migrations and managed services using
containers.
The report also sees growing demand in Europe for service
providers located within the region or with a major footprint
there. European data sovereignty and data residency requirements
will impact container service providers, and many of them are
developing container management and Kubernetes solutions designed
to address complex data location and access rules.
Meanwhile, many companies in Europe are seeing a shortage of
in-house cloud and Kubernetes talent, the report says. In some
cases, companies are either creating their own on-the-job training
programs or are turning to service providers to help train
employees in container-related skills.
The 2021 ISG Provider Lens™ Container Services and Solutions
Report for Europe evaluates the capabilities of 55 providers across
four quadrants: Managed Container Services, Kubernetes Platform
Services, Hyperscaler Cloud Container Platforms, and Cloud Native
Observability Solutions.
The report names Accenture, Atos, AWS, Cognizant, Datadog,
Dynatrace, Google Cloud, HCL, HPE, IBM, Microsoft, Mirantis, New
Relic, Oracle, Rancher (SUSE), Red Hat, Splunk, Sysdig, VMware and
Wipro as Leaders in one quadrant.
In addition, Claranet, Kubermatic and OVHcloud were named Rising
Stars—companies with “promising portfolios” and “high future
potential” by ISG’s definition—in one quadrant each.
A customized version of the report is available from
Dynatrace.
The 2021 ISG Provider Lens™ Container Services and Solutions
Report for Europe is available to subscribers or for one-time
purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Germany,
Switzerland, the U.K., France, the Nordics, Brazil and
Australia/New Zealand, with additional markets to be added in the
future. For more information about ISG Provider Lens research,
please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 700 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20211013005309/en/
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Kate Hartley, Carrot Communications for ISG +44 (0)20 3457 6403
kate.hartley@carrotcomms.co.uk
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