ISG Provider Lens™ report finds many
companies moving from small container pilots to cloud-based
container platforms
U.S. enterprises increasingly are adopting containers to
streamline their applications workflows, with many turning to
container services and solutions providers to help them get full
value from this cloud-native technology, according to a new report
published today by Information Services Group (ISG) (Nasdaq: III),
a leading global technology research and advisory firm.
The 2021 ISG Provider Lens™ Container Services and
Solutions Report for the U.S. finds enterprises in the country
taking a wide variety of approaches to adopting and integrating
containers. In some cases, enterprises work to develop container
resources in house by training employees in the technology or
hiring engineers with expertise, while others look to service
providers to ramp up their container operations.
“Many companies start with the use of a small cluster on a
developer’s computer, then graduate to hyperscale cloud container
services,” said Blair Hanley Frank, principal analyst with ISG
Research, and co-author of the report. “Enterprises have several
choices when they adopt containers, including whether to use one
public cloud vendor or pursue a multicloud or hybrid cloud
approach.”
In addition to new technical skills, the use of containers often
means significant cultural and organizational changes within an
enterprise, the report adds. In some cases, developers will be
responsible for writing and maintaining containerized applications,
while another team is charged with keeping the container platform
up and running.
This split in duties is an expansion of the DevOps approach that
many enterprises have been adopting in recent years, but many
companies have not yet completed their transition to DevOps,
creating challenges for companies embracing containers.
The most successful container service providers are not only
able to bring advanced skills to their clients, but they also help
clients evolve their approaches to software development, the report
says. Leaders in the container space are able to provide training
resources to help clients best use containers.
In the area of managed container services, providers are
offering a wide spectrum of services to meet enterprise demands,
the report says. In some cases, a managed services provider simply
deploys and maintains a container platform on behalf of a client,
and on the other end of the spectrum, providers are both operating
the platform while building and maintaining applications inside
containers.
In addition, the report finds that paid Kubernetes container
platforms are worth the investment for most enterprises. While it
may be tempting for enterprises to operate their own Kubernetes
platform, the amount of time spent on maintaining those platforms
can be significant. Commercially available Kubernetes platforms
offer features such as simplified management, role-based access
controls and improved graphical interfaces.
The report also sees multicluster and multicloud Kubernetes
platforms as the future, because enterprises using Kubernetes need
their software to handle the full breadth of possible approaches to
using the technology. These platforms must streamline the process
of deploying and managing workloads across multiple Kubernetes
clusters in different cloud environments, and enterprises are
operating multiple clusters in production to help with workload
isolation.
U.S. enterprises beyond the proof-of-concept stage are often
turning to public cloud platforms’ managed container offerings, the
report says. These services are powerful on-ramps to using
Kubernetes and other container technologies because they help
remove some of the complexity involved with deploying and managing
clusters.
As more enterprises use containerized applications in
production, the need for observability solutions is growing, the
report says. Many application performance monitoring providers have
integrated observability approaches into their platforms. Dedicated
observability players are being acquired by these providers or are
moving into the application monitoring space themselves.
The 2021 ISG Provider Lens™ Container Services and
Solutions Report for the U.S. evaluates the capabilities of 55
providers across four quadrants: Managed Container Services,
Kubernetes Platform Solutions, Hyperscale Cloud Container
Platforms, and Cloud Native Observability Solutions.
The report names Accenture, AWS, Cognizant, Datadog, Dynatrace,
Google Cloud, HCL, HPE, IBM, Microsoft, Mirantis, New Relic, Red
Hat, Sysdig, VMware and Wipro as Leaders in one quadrant each.
In addition, ServiceNow, Rancher (SUSE) and UST were named
Rising Stars—companies with “promising portfolios” and “high future
potential” by ISG’s definition—in one quadrant.
A customized version of the report is available from
Dynatrace.
The 2021 ISG Provider Lens™ Container Services and
Solutions Report for the U.S. is available to subscribers or for
one-time purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Germany,
Switzerland, the U.K., France, the Nordics, Brazil and
Australia/New Zealand, with additional markets to be added in the
future. For more information about ISG Provider Lens research,
please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 700 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20211011005443/en/
Press:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Erik Arvidson, Matter Communications for ISG +1 617 755 2985
isg@matternow.com
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