STAMFORD, Conn., Dec. 23, 2019 /PRNewswire/ -- Information
Services Group (ISG) (Nasdaq: III), a leading global technology
research and advisory firm, has launched four research studies
examining the service integration and management market, the
financial and accounting outsourcing market, the Microsoft
ecosystem market and the Salesforce ecosystem partner market.
The study results will be published in four comprehensive ISG
Provider Lens™ reports in 2020. The new reports help
enterprise clients make informed choices about the services
providers they use, said Jan Erik
Aase, director and global leader, ISG Provider Lens
Research.
"Our ISG Provider Lens reports serve as a roadmap for enterprise
clients looking for new technology partners or considering changes
in their vendor relationships," he said. "These reports, and the
others we have planned for 2020, provide a comprehensive assessment
of vendors in each of the 19 technology service areas we will
examine in the coming year."
SIAM/ITSM: The 2020 ISG Provider Lens™
SIAM/ITSM Report, covering the U.S. and Germany markets, is scheduled to be released
in April. It will cover service integration and management, a
collection of frameworks and best practices encompassing the
people, processes and tools required to managed end-to-end services
through their entire lifecycles.
ISG has distributed surveys to more than 240 technology and
service providers in the SIAM/ITSM space. Working in collaboration
with ISG's global advisors, the research team will produce six
quadrants representing the services and products the typical
enterprise client is buying in the SIAM space, based on ISG's
experience working with its clients.
The six quadrants that will be covered are: System Integrators
for ServiceNow Products, Business Value Service Management, Service
Design & Transition, Sourcing Information Management, Service
Operation & Delivery, and System Integrators for BMC Software
Products.
Financial and Accounting Outsourcing: The 2020 ISG
Provider Lens™ Financial and Accounting Outsourcing Report,
covering the global, U.S. and U.K. markets, is scheduled to be
released in April. It will cover finance and accounting services
that have evolved from FTE-based transactional services to digital
services.
ISG has distributed surveys to more than 35 financial and
accounting outsourcing vendors. The research team will include two
quadrants in the report: Digital Consulting and Digital
Operations.
An Archetype report also will be published as part of this
study. These reports, unique to ISG, are the study of typical buyer
types for each service area, as observed by ISG
advisors.
Microsoft Ecosystem: The 2020 ISG Provider
Lens™ Microsoft Ecosystem Report, covering the U.S.,
Brazil and Germany markets, is scheduled to be released
in March. It will focus on both the established workplace
environment dominated by Microsoft's Office 365 suite and the
public and private cloud market covered by Microsoft's Azure
portfolio.
ISG has distributed surveys to more than 180 service providers
covering Microsoft products. The research team will include five
quadrants in the report: Managed Services for Azure for the
Midmarket and for Large Accounts, Office 365 and Modern Workplace
for the Midmarket and for Large Accounts, and SharePoint
Integration for SAP on Azure.
Salesforce Ecosystem Partners: The 2020 ISG Provider
Lens™ Salesforce Ecosystem Partners Report, covering the
U.S., Brazil and Germany
markets, is scheduled to be released in March. It will examine
various offerings around the Salesforce platform, including
providers that design, configure and implement Salesforce solutions
for clients.
ISG has distributed surveys to more than 45 Salesforce partners.
The research team will include four quadrants in the report:
Implementation & Integration Services, Implementation Services
for Core Clouds, Implementation Services for Marketing Cloud, and
Managed Application Services.
A list of identified providers and vendors and further study
details are available in these digital brochures: SIAM/ITSM,
Financial and Accounting Outsourcing, Microsoft Ecosystem and
Salesforce Ecosystem Partners. Companies not listed in the
brochures can contact ISG and ask to be included in the
studies.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe and
Latin America, as well as in the
U.S., Germany, the U.K., the Nordics and Brazil, with additional markets to be added in
the future. For more information about ISG Provider Lens research,
please visit this webpage.
The series is a complement to the ISG Provider Lens Archetype
reports, which offer a first-of-its-kind evaluation of providers
from the perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 700 clients, including more than 70 of the top
100 enterprises in the world, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG
employs more than 1,300 digital-ready professionals operating in
more than 20 countries—a global team known for its innovative
thinking, market influence, deep industry and technology expertise,
and world-class research and analytical capabilities based on the
industry's most comprehensive marketplace data. For more
information, visit www.isg-one.com.
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SOURCE Information Services Group, Inc.