ibex Wins Top BPO Workplace Award for Central America, The Caribbean and Nicaragua for Second Year in a Row
April 15 2021 - 5:45PM
Business Wire
ibex (NASDAQ: IBEX), a leading global provider of CX technology
& outsourcing solutions, today announced it has been recognized
by Great Place to Work for an exceptional workplace culture for a
second year in a row. ibex has received a total of three awards:
Best Workplace in Central America and The Caribbean, Best Workplace
in Nicaragua and Best Workplace for Women in Central America and
The Caribbean.
“Winning this award for the second year in a row is a huge
honor,” said Bob Dechant, CEO of ibex. “But it’s not unexpected. At
ibex, we believe in repeatable success – this means that we
continuously invest in the people, teams, and technology that drive
continuous and predictable performance for our clients. We’ve built
real communities in Nicaragua and Jamaica, and our people here
consistently outperform. As a strategic pillar for the future of
the company, I couldn’t be more proud of their success.”
Fresh from its Frost & Sullivan 2020 Nearshore Company of
the Year Award, which celebrated ibex’s innovative BPO 2.0 approach
to CX outsourcing, ibex has no plans to slow down in the Nearshore
region. ibex is currently the largest BPO in Nicaragua, with 2,300
employees, and recently surpassed 6,500 employees in Jamaica.
“Our success and growth in the region are a result of the
amazing people who come to work for us every day,” says Henry
Ordonez, Country Manager for Nicaragua. “We strive to be the
employer of choice for every region where we operate, and our focus
on employee engagement is at the center of our performance
strategy. Ibex's investment in Nicaragua and Jamaica was sparked by
the quality and skill of the people here – and that investment is
paying dividends.”
About ibex
With services ranging from customer service, technical support,
inbound/outbound sales, business intelligence & analytics,
digital demand generation, and CX surveys & feedback analytics,
ibex helps brands accelerate growth, decrease costs, and ignite
valuable brand interactions anywhere along the customer
lifecycle.
About Great Place to Work®:
Great Place to Work® is the global authority on workplace
culture. Since 1992, it has surveyed more than 100 million
employees around the world and used those deep insights to define
what makes a great workplace: trust.
Great Place to Work helps organizations quantify their culture
and produce better business results by creating a high-trust work
experience for all employees. Everything the company does is driven
by the mission to build a better world by helping every
organization become a Great Place to Work For All™.
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version on businesswire.com: https://www.businesswire.com/news/home/20210415006085/en/
Barry Canty ibex SVP Marketing (323) 217-5428
barry.canty@ibex.co
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