LEAP Expands Global Customer Reach with Vonage SIP Trunking API
April 10 2024 - 8:00PM
Business Wire
Based in Singapore, LEAP, THE HORIZON INFORMATION TECHNOLOGY,
has announced it is leveraging Communications APIs from Vonage to
expand its global customer reach and scale. Vonage is global leader
in cloud communications helping businesses accelerate their digital
transformation and a part of Ericsson (NASDAQ: ERIC),
LEAP is dedicated to providing a professional contact centre,
Interactive Voice Response Designer and social media services for
Southeast Asian enterprises. Vonage SIP Trunking connects LEAP to
the cloud, enabling the company to scale up or down with virtually
unlimited capacity, reduce costs with per-second billing, and
easily go global.
“Choosing Vonage has given LEAP the ability to provide our
customers with stable, reliable customer engagement that can scale
on demand,” said Carry Chen, Project Director, LEAP. “The
businesses we support are located all throughout Southeast Asia,
and their customers are global. Vonage ensures that we have the
capacity and reach to provide quality customer support when and
where needed.”
"Businesses today are looking for communications solutions that
can provide customers with better connections, communications and
engagements," said Sunny Rao, SVP Global Sales, Vonage. "We’re
happy to support LEAP as it connects businesses to the cloud so
they can work faster, save money, and avoid restrictions on
capacity and location. Thanks to Vonage, LEAP offers businesses a
truly global, reliable customer centric contact centre
solution.”
The Vonage Communications Platform (VCP) has more than one
million registered developers and offers a full suite of
programmable voice, video, messaging, and email services to
forward-thinking businesses throughout the APAC market and
worldwide. Through its partners, Vonage’s platform is a leading
driver of digital transformation in the region for both established
businesses and startups.
To find out more about Vonage, visit www.vonage.com.
About Vonage
Vonage, a global cloud communications leader, helps businesses
accelerate their digital transformation. Vonage's Communications
Platform is fully programmable and allows for the integration of
Video, Voice, Chat, Messaging, AI and Verification into existing
products, workflows and systems. The Vonage conversational commerce
application enables businesses to create AI-powered omnichannel
experiences that boost sales and increase customer satisfaction.
Vonage's fully programmable unified communications, contact center
and conversational commerce applications are built from the Vonage
platform and enable companies to transform how they communicate and
operate from the office or remotely - providing the flexibility
required to create meaningful engagements.
Vonage is headquartered in New Jersey, with offices throughout
the United States, Europe, Israel and Asia and is a wholly-owned
subsidiary of Ericsson (NASDAQ: ERIC), and a business area within
the Ericsson group called Business Area Global Communications
Platform. To follow Vonage on X (formerly known as Twitter), please
visit twitter.com/vonage. To follow on LinkedIn, visit
linkedin.com/company/Vonage/. To become a fan on Facebook, go to
facebook.com/vonage. To subscribe on YouTube, visit
youtube.com/vonage.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240410845517/en/
Vonage Media Contact: Jill Baldassano +1 848 301 7024,
jill.baldassano@vonage.com
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