This partnership aims to facilitate compliance
with financial services regulations through better visibility and
auditability
LONDON, Feb. 29, 2024 /PRNewswire/ -- Appian (Nasdaq:
APPN) has partnered with Symphony, the leading markets'
infrastructure and technology platform, to help banks and financial
services firms communicate, collaborate, and automate compliantly
in a highly competitive and regulated market. The partnership will
enable customers to embed auditable, compliance-enabled omnichannel
communications on popular platforms into their workflow for
increased efficiency and transparency.
The use of non-compliant messaging platforms by financial
institutions has resulted in billions of dollars of regulatory
fines. Trusted by over a thousand financial institutions worldwide,
Symphony provides secure, compliance-enabling business
communication. The Appian Platform makes it easy for firms to
automate their processes with AI, reduce risk, and reach new levels
of efficiency, eliminating data silos and ensuring every workflow
is secure and compliant.
"Appian and Symphony are committed to making banks more
resilient during a time of exponentially increased regulatory
pressure and economic uncertainty," said Michael Beckley, Founder and Chief Technology
Officer at Appian. "Combining process efficiency with a tool that
provides built-in auditing and compliant communication means less
risk of fines and less productivity loss for financial
institutions."
The Symphony Messaging Component is now available for
download from the AppMarket on Appian Community. The component
allows users to access the comprehensive functionality of Symphony
within their Appian process automation applications. This provides
safe, secured, compliant, and auditable omni-channel communications
for banking employees and clients across prominent messaging and
voice networks, including WhatsApp, WeChat, and SMS. In addition,
users will have access to Symphony's secure enterprise
communication platform for teams to collaborate, share files, and
collaborate in a secure and encrypted environment.
"By utilizing the Symphony plugin on Appian, users will have an
encrypted and secure environment to conduct their business and
customer communications," said Brad
Levy, CEO of Symphony. "In addition, this partnership
between Appian and Symphony will enable more transparency in
financial and operational processes as well as internal and
external collaboration. Better visibility and auditability
facilitates compliance with existing and new regulations, which at
the end of the day is good for business and for the customers."
Read how Appian and Symphony can help financial services firms
optimize collaboration, enable compliance, and automate processes
to transform financial communications.
About Appian
Appian is a software company that
automates business processes. The Appian AI Process Platform
includes everything you need to design, automate, and optimize even
the most complex processes, from start to finish. The world's most
innovative organizations trust Appian to improve their workflows,
unify data, and optimize operations — resulting in better growth
and superior customer experiences. For more information, visit
appian.com. [Nasdaq: APPN]
Follow Appian: Twitter, LinkedIn.
About Symphony
Symphony is the most secure and
compliance-enabling markets' infrastructure and technology
platform, where solutions are built or integrated to standardize,
automate and innovate financial services workflows. It is a vibrant
community of over half a million financial professionals with a
trusted directory and serves over 1000 institutions. Symphony is
powering over 2,000 community built applications and bots. For more
information, visit www.symphony.com.
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