Redstone PLC
18 September 2006


18 September 2006


                   REDSTONE PLC ("REDSTONE" OR "THE COMPANY")
                                        
        Redstone Converged Solutions provides contact centre solution for
                         Northern Ireland Water Service
                                        
                      Redstone joins Xansa-led consortium
                                        
Redstone plc ("Redstone"), the national provider of communications and IT
solutions, announces today that its Converged Solutions division - providers of
voice, data and networking solutions - has won a contract worth #1.2 million
with outsourcing and technology company, Xansa.

As part of the Xansa-led Crystal Alliance consortium, Redstone will provide
Northern Ireland Water Service ("NIWS") with an end-to-end contact centre
solution. This solution is being provided as part of the Crystal Alliance's
contract for the provision of the utility company's new customer management
systems.

Redstone Converged Solutions has rolled out Avaya Communication Manager. This
call processing software will help provide NIWS' 760,000 customers with a fast
and efficient customer service department. The software allows call agents to
deal with customer queries more efficiently.

Martin Balaam, CEO of Redstone, said: "We are delighted to work with Xansa as
part of the Crystal Alliance, partnerships such as this are a key element of
Redstone's Converged Solutions strategy. Our reputation and extensive experience
in the provision and deployment of telephony has enabled Redstone to secure the
contract to work with Xansa on this solution."

The contact centre solution is due to go live in October 2006 and Redstone
Converged Solutions is contracted to provide ongoing maintenance and support
over a seven-year period.

NIWS, an agency within the Department for Regional Development Northern Ireland
(DRD) awarded Xansa the seven-year, #70 million contract for the provision of a
new customer billing and contacts system. To fulfil the contract, Xansa formed
the Crystal Alliance - a strategic alliance of best-of-breed partners consisting
of Echo Managed Services and AMT-SYBEX.

"The Crystal Alliance is a consortium of partners who will deliver
industry-leading standards of service by bringing their own specialist
capabilities to deliver on this contract. Redstone Converged Solutions has a
proven track record and expertise in the delivery of contact centre solutions
and NIWS' contact centre agents and customers will both benefit from this
solution," commented Alistair Cox, Chief Executive, Xansa.

ENQUIRIES:
Redstone plc                                     Tel. +44 (0)845 200 2200
Martin Balaam, Chief Executive Officer
Tim Perks, Chief Financial Officer

ICIS Limited                                     Tel. +44 (0)20 7651 8688
Tom Moriarty                                     or +44 (0)7769 937 626
Paul Youens


About Xansa

Xansa is an outsourcing and technology company. Committed to delivering
guaranteed business outcomes through a combination of technology and process
expertise, Xansa gives its clients the freedom to do more with their business.
Strong relationships, commercial innovation and an integrated Indian delivery
capability ensure that Xansa drives real and long-term cost reductions,
performance improvements and new ways of working tailored to each client. The
services Xansa provides are business and technology consulting, IT
implementation, IT outsourcing and business process outsourcing. Head-quartered
in Reading, Berkshire, Xansa is listed on the London Stock Exchange (LSE: XAN)
and has over 8,000 people in the UK and India.

www.xansa.com





                      This information is provided by RNS
            The company news service from the London Stock Exchange

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