Pitney Bowes to Share Latest Customer Communications Strategies and Solutions at World Health Care Congress
April 13 2012 - 9:00AM
Business Wire
Pitney Bowes Inc. (NYSE: PBI) today announced that it will be
sharing best practices and advanced communication management
solutions that help health care organizations drive patient and
plan member engagement, increase revenues, and reduce costs at the
World Health Care Congress, April 16-18, in Washington, DC.
“Engaging consumers in the most effective and relevant ways and
improving member behavior are critical focus areas for health care
organizations,” said Patrick Fogarty, vice president and commercial
sector leader, Pitney Bowes Management Services. “Health care
organizations are constantly challenged at the enterprise level in
focusing and coordinating their customer and member communications.
Our customized solutions can streamline the document creation and
delivery processes, facilitate compliance, and enable personalized
multi-channel communication delivery and analytics to influence
patient and member behavior while improving outcomes.”
The World Health Care Congress brings together more than 1,600
executives and leaders from health systems, health plans,
purchasers, state policy and government to focus on what the
industry can do to improve health care.
Pitney Bowes Executive Vice President and Chief Human Resources
Officer Johnna Torsone will speak from the corporate health plan
buyer’s perspective during the session titled: "The Future:
Purchasing & Design Strategies in an Era of Health Care
Transformation." In addition, Pitney Bowes Consultant Adam
Collinson will discuss how health care organizations can manage
industry-specific regulations while reducing their undeliverable
mail in the following session: “Proactive Approach to Managing
Undeliverable Mail".
Congress attendees will have access to the new IDC Health
Insights white paper, “Health Payer Consumer Communications:
Strategies for Engagement”. This white paper, sponsored by
Pitney Bowes Software, presents an assessment of health plan
consumer communications initiatives, including the current status
of strategies, and potential weaknesses in health plans' current
approaches, processes, organizational structures and technology
tools. The white paper also looks at the projects and investments
health plans expect to activate to improve their consumer
communications in the future.
For more information, visit Pitney Bowes at Booth #304 at the
World Healthcare Congress or at www.pb.com. Learn more about the
World Health Care Congress at:
http://www.worldcongress.com/events/HR12000/
About Pitney Bowes
Delivering more than 90 years of innovation, Pitney Bowes
provides software, hardware and services that integrate physical
and digital communications channels. Long known for making its
customers more productive, Pitney Bowes is increasingly helping
other companies grow their business through advanced customer
communications management. Pitney Bowes is a $5.3 billion company
and employs more than 28,000 worldwide. Pitney Bowes: Every
connection is a new opportunity™. www.pb.com/
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