The new Phnom Penh, Cambodia
property will implement the INTELITY platform with mobile check-in
and mobile key to complete a modern guest experience
LOS
ANGELES, Aug. 13, 2022 /PRNewswire-PRWeb/ --
INTELITY®, provider of hospitality's leading guest experience and
staff management platform, announced today a deal with SUN &
MOON Riverside Hotel to implement the INTELITY platform and mobile
app with mobile check-in and mobile key for a fully digital guest
experience.
From tropical beaches to lush forests and ancient temples,
Cambodia is a favored tourist
destination filled with history, culture, and adventure. Located in
the growing capital city of Phnom
Penh, the new SUN & MOON Riverside Hotel is a 23-story
high-rise urban resort located on the Bassac River waterfront near
the Monivong Bridge and surrounded by eclectic markets, cuisine,
arts, and cultural activities. Determined to provide guests with
premier hospitality technology, SUN & MOON Riverside Hotel is
focused on servicing guests with a contactless and convenient
approach to best fulfill guests' wants and needs, and ensure guests
have a superior experience during their stay.
"We are fortunate that SUN & MOON Group's founder and owner,
Okhna Dr. Chear Ratana, truly understands the importance of
supporting technology in the hospitality industry and desires to
build hotels integrated with technology during their foundational
stages," said Noel Furrer, SUN &
MOON Hotel Group's General Manager. "The travel market is changing,
and we must also change the way we think about technology. We have
so many more ways to service our guests and we plan to follow the
future by investing in technology leaders, like INTELITY. Here at
SUN & MOON Riverside Hotel, our mission is to pioneer the
hospitality industry here in Cambodia as a national brand, and we want our
uniqueness to be enhanced with advancements in technology,
specifically mobile check-in and mobile key."
Using the INTELITY mobile app, guests will be able to check-in
to their reservation and access their rooms with a mobile key, all
on their personal mobile device. Throughout their stay, guests can
order in-room dining, request services, view hotel amenities, and
even connect with hotel staff with guest messaging all via the
mobile app. The seamless INTELITY platform will allow staff to
track and fulfill guest requests easily and efficiently via
INTELITY's GEMS interface. From the business aspect, the INTELITY
mobile app will help the hotel to save printing costs, to push
promotions to guests at the right time, and to get instant guest
feedback with a click. "We wish to give our guests the experience
of using technology and their own devices, which supports natural
human behavior. Guests will be able to download and interact with
the app, or still choose the conventional approach; the choice is
theirs," continued Furrer.
SUN & MOON Riverside Hotel also selected the INTELITY
platform for its robust suite of mobile capabilities and
integrations with the hotel's existing PMS, POS, and Spa systems.
The 200-room hotel will include a gourmet restaurant with private
dining rooms, a pool club, fitness center, spa, lounge bar cafe,
VIP executive lounge, cinema and KTV, terrace and cabanas, five
meeting rooms, and a large ballroom.
"We are proud to work with such a unique property," said
Robert Stevenson, INTELITY CEO. "The
INTELITY platform will empower SUN & MOON Riverside Hotel
guests to manage check-in and mobile key on their personal device,
providing an advanced, unique, and personalized experience along
with exceptional guest service."
For more information about the INTELITY platform or to request a
demo, please visit intelity.com/demo. For more information on SUN
& MOON Riverside Hotel, please visit
http://www.sunandmoonhotelgroup.com/hotels/riverside-hotel/
About INTELITY
INTELITY is the global leader in contactless guest experience
technology, uniting mobile, in-room, and operational tools into one
fully-integrated hospitality platform. INTELITY has won numerous
awards including becoming the "Official Guest Engagement and Staff
Management Platform Provider" of the distinguished Forbes Travel
Guide. The INTELITY platform is used at boutique hotels,
casino-resorts, luxury residences, global hotel brands and more in
over 60 countries across 6 continents. For more information, visit
http://www.intelity.com.
About SUN & MOON Hotel Group
Welcome to SUN & MOON GROUP. By our vision and mission, we
actively consider the sustainability of our businesses and the
benefits for all our stakeholders. Within our company's philosophy,
we believe that everyone can contribute and ultimately benefit from
what we do, and we are committed to achieving some very important
goals together. Our prime objective is to serve our clients, and in
return, our wish is to see the same people reciprocate by accepting
and recognizing what we do - to go beyond the expectations. In this
complicated global environment, we believe that various forms of
collaboration will both help us to grow and to overcome the
obstacles that may often be presented before us. With two hotel
properties in the heart of Phnom Penh,
Cambodia, wellness, sustainability, and community
stewardship are core to the SUN & MOON hospitality philosophy.
For more information on SUN & MOON, visit
http://www.sunandmoonhotelgroup.com/. Follow us: Instagram Telegram
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Media Contact
Alexandra Kuipers, INTELITY,
818-442-4280, alexandra.kuipers@intelity.com
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SOURCE INTELITY