Applied and Aviva Canada join forces to support brokers' digital transformation
October 10 2018 - 9:00AM
Applied Systems® and Aviva Canada announced today a partnership to
drive the adoption of digital technology across the independent
brokerage channel.As part of this partnership, Aviva Canada’s
brokerage partners will be supported in the adoption of Applied’s
mobility solutions, including Applied CSR24® and Applied
MobileInsured®, to enable a brokerage-branded connected consumer
experience, providing anytime, anywhere access to insurance
information.“Aviva Canada is keenly focused on providing innovative
solutions to advance digital technology adoption and strengthen the
broker channel,” said Paul Fletcher, senior vice president,
Distribution at Aviva Canada. “We are excited to partner with
Applied to enable brokerages to provide the online experience that
today’s tech-savvy insurance consumer demands.”Applied CSR24, the
leading cloud-based client self-service software, enables
brokerages to provide customers with 24/7 access to policy
information and documents. This includes pink cards, claims filing,
processing and premium payments through a mobile application,
Applied MobileInsured and an online brokerage-branded client
portal, Applied CSR24. Both seamlessly integrate with Applied Epic
and Applied TAM reducing manual administrative tasks and allowing
brokers to devote more time to serving customers and securing new
business. By providing greater flexibility and mobile servicing
options, brokerages can increase client satisfaction, build client
loyalty and deliver a more competitive business proposition.“As the
insurance industry enters the digital age, brokerages must provide
the connectivity today’s consumer expects,” said Jeff Purdy, senior
vice president of International Operations, Applied Systems. “To
further extend our support of our Digital Brokerage vision and
broader industry initiatives, Applied is pleased to continue its
collaboration with Aviva to enable our joint brokerage partners to
provide the anytime, anywhere service to consumers throughout the
insurance lifecycle.”About Applied Systems
Applied Systems is the leading global provider of cloud-based
software that powers the business of insurance. Recognized as a
pioneer in insurance automation and the innovation leader, Applied
is the world’s largest provider of agency and brokerage management
systems, serving customers throughout the United States, Canada,
the Republic of Ireland, and the United Kingdom. By automating the
insurance lifecycle, Applied’s people and products enable millions
of people around the world to safeguard and protect what matters
most.About Aviva Canada:
Aviva Canada Inc. is one of the leading property and casualty
insurance groups in the country providing home, automobile,
leisure/lifestyle and business insurance to 2.8 million customers.
A wholly-owned subsidiary of UK-based Aviva plc, the company has
more than 4,000 employees focused on creating a bright and
sustainable future for their customers and communities.
For more information, visit Aviva
Canada’s blog, Twitter, Facebook and LinkedIn pages.
Lauren Malcolm
Applied Systems
lmalcolm@appliedsystems.com