Kansas City Southern Receives Quest for Quality Award for On-Time Performance, Customer Service
August 19 2020 - 4:50PM
Business Wire
Kansas City Southern (KCS) (NYSE: KSU) announced today that it
has been recognized by Logistics Management magazine with a 2020
Quest for Quality award. Kansas City Southern Railway is this
year’s Rail/Intermodal Service Provider winner by leading in the
key categories of On-Time Performance and Customer Service and
tying for the top spot in Equipment and Operations.
Logistics Management readers evaluate companies in all modes and
service disciplines, choosing the top performers in categories
including motor carriers, railroad and intermodal services, ocean
carriers, airlines, freight forwarders, third party/contract
logistics services and ports. Transportation service providers are
rated on five key criteria: On-Time Performance, Value, Information
Technology, Customer Service, and Equipment and Operations.
“We are so pleased to have received this recognition from our
customers and Logistics Management magazine,” said KCS executive
vice president and chief marketing officer Mike Naatz. “A core part
of the KCS vision is to be the most-customer focused transportation
service provider in North America, so this validation from our
customers is important.”
To read more on the 37th Annual Quest for Quality Awards, visit:
https://www.logisticsmgmt.com/article/quest_for_quality_2020_rail_intermodal.
Headquartered in Kansas City, Mo., KCS is a transportation
holding company that has railroad investments in the U.S., Mexico
and Panama. Its primary U.S. holding is The Kansas City Southern
Railway Company, serving the central and south central U.S. Its
international holdings include Kansas City Southern de Mexico, S.A.
de C.V., serving northeastern and central Mexico and the port
cities of Lázaro Cárdenas, Tampico and Veracruz, and a 50 percent
interest in Panama Canal Railway Company, providing ocean-to-ocean
freight and passenger service along the Panama Canal. KCS' North
American rail holdings and strategic alliances with other North
American rail partners are primary components of a unique railway
system, linking the commercial and industrial centers of the U.S.,
Mexico and Canada.
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version on businesswire.com: https://www.businesswire.com/news/home/20200819005728/en/
C. Doniele Carlson 816-983-1372 dcarlson@kcsouthern.com
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