New white paper includes insights from
conversations with more than 1,400 business and IT leaders as part
of the annual CGI Client Global Insights
MONTRÉAL, QC, Aug. 25, 2020
/PRNewswire/ - CGI (TSX: GIB.A) (NYSE: GIB) released a new white
paper, "Charting the path forward with resilience and
adaptability," that identifies the key organizational capabilities
public and private sector executives need to help navigate
significant economic, market and business changes caused by the
COVID-19 pandemic. Authored by President & CEO George D. Schindler, the paper is part of an
in-depth framework to help clients respond to unprecedented
challenges, rebound effectively, and reinvent ways of working.
A central part of the white paper are findings from the CGI
Client Global Insights, an annual consultative conversation where
CGI leaders meet with business and IT executives to gather their
perspectives on the trends affecting their enterprises. Based on
the findings and an analysis of those leading enterprises that are
producing results from their enterprise-wide digital strategies,
the paper identifies three critical organizational capabilities
needed to navigate unprecedented challenges:
- Mastering business agility – Organizations will continue
to embrace new ways of working to mitigate the impacts of the
pandemic. Among commercial executives, business agility is the
third most important business priority this year, yet only 18%
report their business is highly agile. CGI research indicates that
those organizations with high business agility outperform their
peers by a factor of 2-3 times in terms of revenue and profitable
growth.
- Rethinking the technology supply chain – The pandemic
highlighted the importance of the technology supply chain to pivot
to new realities with agility and elasticity, and to build more
resilience into how organizations deliver their products and
services. When asked to rank top innovation investments, executives
cite modernization, automation and robotics, and cloud
technologies, which are the key elements of modern and resilient
technology supply chains.
- Enabling the future of work – Digital engagement with
customers and citizens has taken on new importance. Executives cite
"digital employee tools" as their second most important
digitization initiative. In addition, 88% of executives are not yet
seeing results from enterprise digital strategies.
"The crisis has compelled us to ask many fundamental questions
about the way we live, interact, and work. Clearly many changes
will occur, but one thing is certain: technology will continue to
be at the heart of future value chains that serve consumers and
citizens," said Schindler. "While many are making bold predictions
on the 'what' and 'when' of the new normal, we believe that it is
more important than ever to be centered on 'how' to create
value."
Helping clients through economic and market changes for more
than 40 years, CGI has demonstrated the ingenuity and capability to
help clients examine and reinvent their business value chains to
navigate unprecedented change. In addition to the key
capabilities clients need to move forward, the white paper includes
case study examples from leading performers. To request a copy,
visit
https://www.cgi.com/en/white-paper/cgi3r/charting-path-forward-resilience-and-adaptability
About CGI's Respond. Rebound. Reinvent.
We believe
organizations will navigate the phases of the COVID-19 pandemic
crisis at varying paces. We refer to these phases as Respond,
Rebound and Reinvent: Respond to address the immediate needs of
operating during the crisis, Rebound to meet the tactical
challenges associated with emerging from the crisis and addressing
new business requirements, and Reinvent to reengineer operating
models to enable new ways of interacting with customers and
citizens post-crisis. During these phases, CGI helps clients
leverage technology to accelerate the successful delivery of their
business strategies and emerge stronger than before. To read
examples of how we support clients, visit cgi.com/3R or follow
the conversation on LinkedIn and Twitter with #CGI3R.
About CGI
Founded in 1976, CGI is among the largest
independent IT and business consulting services firms in the world.
With 77,500 consultants and other professionals across the globe,
CGI delivers an end-to-end portfolio of capabilities, from
strategic IT and business consulting to systems integration,
managed IT and business process services and intellectual property
solutions. CGI works with clients through a local relationship
model complemented by a global delivery network that helps clients
digitally transform their organizations and accelerate results.
With Fiscal 2019 reported revenue of C$12.1
billion, CGI shares are listed on the TSX (GIB.A) and the
NYSE (GIB). Learn more at cgi.com.
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SOURCE CGI Inc.