Fiverr Releases Global Small Business Needs Index, With E-Commerce, Dropshipping, and Web Development Services Topping the List
October 07 2020 - 3:00AM
Business Wire
New search data reveals the most in-demand
services small businesses are looking for in a post-COVID world
Fiverr International Ltd. (NYSE: FVRR), the company that is
changing how the world works together, today released its second
semi-annual Small Business Needs Index. This index highlights the
variety of different services that small businesses feel will help
them succeed in a more online first world. The global list, backed
by Fiverr search data, reveals many businesses are searching for
tools and services that will help them digitally transform.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20201007005126/en/
Fiverr released its second Small Business
Needs Index, revealing in-demand services small businesses are
searching for. (Graphic: Business Wire)
2020 has without a doubt been a challenging time for small
businesses as the COVID-19 pandemic has forced worldwide
stay-at-home orders and subsequent business shutdowns, from gyms to
restaurants and hotels to bus tours. On top of the usual challenges
small businesses face of adapting to changing customer needs, it’s
clear that over the past six months many have had to adhere to
in-person closures and figure out how to successfully move their
businesses online.
“It has always been necessary for small businesses to stay on
top of the latest technology and trends in order to remain relevant
in the eyes of their customers,” said Hila Klein, COO of Fiverr.
“In the current state of the world, for many businesses, we can see
enhancing their digital presence and utilizing services to support
building e-commerce sites has skyrocketed, along with developing
apps and websites, and enhancing their social presence. On a
positive note, with the increase in demand for Brand Names, it
seems likely that new companies are being born at this time. Fiverr
has the unique ability to not only identify the types of services
small businesses need, but also to provide them access to skilled
professionals who can help them.”
The top ten fastest growing searches on a global scale over the
previous six months include:
- Dropshipping; 319%
- Shopify Promotion; 247%
- Youtube Editing; 231%
- Front End Web Developer; 205%
- Product Mockup; 186%
- Facebook Promotion; 174%
- Social Media Design; 158%
- App Development; 133%
- Brand Name; 85%
- Customer Service; 85%
In the United States, the top three services that saw the
fastest growing searches over the past six months include:
- Trademarks; 104%
- Real Estate Video; 67%
- Customer Service; 53%
The U.S. data indicates that not only has there been a focus on
increasing digital offerings, but also in enhancing business
services, or even starting a new business altogether. Specifically,
companies have gotten creative with ways to move business along
serving an online audience by hiring customer service professionals
to tend to clients. With the need for more distance buying and a
boom in home buying it makes sense there is more demand in real
estate videos to show properties in a safe and convenient way,
especially as more people move from the cities to the suburbs due
to remote work flexibility. Meanwhile, businesses looking to get
off the ground are seeking services to support that, like filing
trademarks.
Fiverr’s Small Business Needs Index analyzes data from the
millions of searches across the platform to identify business
services that have seen the largest increases. This growth data
therefore has the unique ability to predict the building demand for
products, platforms and tools that small businesses are relying on
to support future success.
Fiverr’s Small Business Needs Index also reveals the top three
needs for businesses across the globe, specifically in Australia,
Brazil, France, Germany, Israel, Italy, Mexico, the Netherlands,
Portugal and the U.K. A more detailed breakdown is viewable
here.
About Fiverr
Fiverr's mission is to change how the world works together. For
over 10 years the Fiverr platform has been at the forefront of the
future of work connecting businesses of all sizes with skilled
freelancers offering digital services in more than 400 categories,
across 8 verticals including graphic design, digital marketing,
programming, video, and animation. In the twelve months ended June
30, 2020, 2.8 million customers bought a wide range of services
from freelancers across more than 160 countries. We invite you to
be a part of the future of work by visiting us at fiverr.com, read
our blog, and follow us on Facebook, Twitter, and Instagram.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20201007005126/en/
Brittany Russell Holly Steffy Press@Fiverr.com
Fiverr (NYSE:FVRR)
Historical Stock Chart
From Mar 2024 to Apr 2024
Fiverr (NYSE:FVRR)
Historical Stock Chart
From Apr 2023 to Apr 2024