Hillert and Co. Selects Siebel CRM OnDemand for Integrated Marketing Campaigns; Siebel Enables Marketing Agency to Deliver Impro
November 07 2005 - 3:01AM
Business Wire
Siebel Systems, Inc. (NASDAQ:SEBL), a leading provider of
customer-facing solutions, today announced that Hillert and Co., an
integrated marketing communications agency, has selected Siebel CRM
OnDemand as its hosted CRM solution. The agency anticipates
benefiting from Siebel's out-of-the-box campaign management and
integrated analytic functions. Hillert specializes in creating and
delivering integrated communications campaigns for its customers.
As a full-service marketing firm, Hillert is composed of three
divisions -- advertising, interactive marketing, and mobile
marketing. Founded in 1999, Hillert has offices in Munich and
Frankfurt, Germany. "Today, marketing is no longer effective
without professional IT support. With Siebel CRM OnDemand, we have
dramatically shortened the timeline between campaign planning and
realization," said Christian Ehl, Managing Director of Hillert and
Co. "Thanks to Siebel partner T-Systems, our hosted CRM system was
up and running within two weeks. We also greatly appreciate the
option of being able to switch at any time in the future to an
on-premise Siebel solution, without the loss of data, interruption
to business velocity, or additional cost." Using the hosted CRM
solution, Hillert is able to plan, operate, and then evaluate every
step of an integrated marketing campaign and to maintain a view of
the "big picture" -- an understanding of how every element in a
campaign can impact the campaign's overall success. Through the
adoption of Siebel CRM OnDemand, Hillert is able to focus on
providing its customers with fully optimized communications
campaigns and can evaluate the value-add from each step. Siebel's
hosted software solutions and deployment capabilities are a
critical enabler of its new Customer Adaptive Solutions
Applications Strategy and Architecture. Companies embracing Siebel
Customer Adaptive Solutions will be able to more effectively and
quickly anticipate customer needs, realign their customer-facing
business processes for systemic and consistent improvement, and
direct the right actions across their businesses to maximize
customer satisfaction and profitability. About Siebel CRM OnDemand
Siebel CRM OnDemand is a hosted CRM offering delivered over the Web
and accessible from an Internet browser at a fixed price per user
per month. Customers can deploy Siebel CRM OnDemand quickly,
easily, and affordably without any up-front IT investments. Hosted
by IBM, Siebel CRM OnDemand delivers complete sales, marketing, and
service functionality; built-in customer analytics; virtual call
center technology; embedded best practices; and world-class hosting
services and support. Siebel CRM OnDemand is now available for
purchase. For more information, visit www.crmondemand.com. About
Siebel Systems Siebel Systems is a leading provider of software
solutions and services that drive value and loyalty in
client-customer relationships, providing best-in-class capabilities
in on-premise and hosted customer relationship management (CRM),
business analytics, and customer data integration. Siebel's new
Customer Adaptive Solutions enable organizations to model their
customer-centric business processes in order to drive the most
effective customer interactions, gain increased insight over time,
and continually realign those processes for systemic and consistent
improvement. With more than $2 billion in R&D investments,
11-plus years of customer software experience, an extensive global
ecosystem of alliance partners, and more than 4,000 customers and
3.7 million live users, Siebel is the proven choice in helping
organizations of all types and sizes achieve customer-driven
business results. For more information, visit www.siebel.com. For
more information on Siebel Systems solutions and services, please
visit our Web site: CRM -- http://www.siebel.com/crm; OnDemand
Solutions -- http://www.crmondemand.com; Industry CRM --
http://www.siebel.com/industry-crm; Call Center & Service --
http://www.siebel.com/call-center; Sales Force Automation --
http://www.siebel.com/sales-force-automation; Marketing Automation
-- http://www.siebel.com/marketing-automation; Business
Intelligence -- http://www.siebel.com/business-intelligence;
Integration Solutions --
http://www.siebel.com/integration-solutions; CRM Services --
http://www.siebel.com/crm-services Except for the historical
information contained herein, this press release contains
forward-looking statements that involve risk or uncertainties.
Future operating results of Siebel Systems may differ from the
results discussed or forecasted in the forward-looking statements
due to factors that include, but are not limited to, risks
associated with our pending merger with Oracle Corporation,
customer relations, such as the availability of Siebel Systems'
products and services, customer implementation of products and
services, relationships with customers, third-party vendors and
systems integrators, concentration of revenues in a relatively
small number of customers, existence of errors or defects in
products, ability to successfully manage growth, significant
current and expected additional competition and the need to
continue to expand product distribution and services offerings.
Further information on potential factors that could affect the
financial results of Siebel Systems are included in Siebel Systems'
Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and its
other filings with the Securities and Exchange Commission, which
are available at www.sec.gov. Siebel Systems assumes no obligation
to update the information in this press release. Siebel is a
trademark of Siebel Systems, Inc. and may be registered in certain
jurisdictions. All other product and company names mentioned are
the property of their respective owners and are mentioned for
identification purposes only.
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