BURLINGTON, Mass. and
RAPID CITY, S.D., Sept. 10, 2020 /PRNewswire/ -- Nuance
Communications, Inc. (NASDAQ: NUAN) today announced that Monument
Health has chosen the Nuance® Dragon Ambient eXperience™ (DAX™)
ambient clinical intelligence (ACI) solution to securely capture,
contextualize and document virtual and in-person patient visits in
the electronic health record (EHR), and empower physicians to
reduce administrative workloads and focus on patient care with
clinical documentation that writes itself.™
With over 4,500 physicians and caregivers in 33 medical
specialties, Monument Health serves 20 communities across western
South Dakota and eastern
Wyoming with five hospitals, eight
specialty and surgical centers, and more than 40 medical clinics
and service centers. Monument Health's adoption of the Nuance DAX
solution is a natural extension of its long-term use of Nuance
Dragon® Medical One, PowerMic Mobile, PowerScribe 360,
PowerShare, Surgical CAPD, and EHR Services, including MyChart
support and Clinical Service Desk.
"Our use of innovative technology from Nuance has steadily
improved our ability to deliver excellent patient care, assist
physicians with tools that increase workflow efficiencies, and
lessen the burdens of documentation," said Stephanie Lahr, Chief Information Officer and
Chief Medical Information Officer, Monument Health. "The Nuance DAX
solution is the logical next step in that continuous innovation
process, and a significant and timely one at that. It captures each
encounter and updates the EHR without the need for physicians to
divide their attention between the patient and a computer screen
during both in-person and virtual visits. It restores the vital
human element in healthcare and enables physicians to get back to
doing what they trained for and love."
"Monument Health exemplifies how leading health systems are
innovating to improve healthcare experiences for patients and
physicians by implementing the Nuance DAX solution," said
Diana Nole, EVP and GM, Nuance
Healthcare. "By empowering its clinicians with a solution that's
specifically built to alleviate burdensome administrative workloads
and enhance the physician-patient interaction, Monument Health is
prioritizing the inherently human aspects of medicine that are
central to improving healthcare experiences, reducing clinician
burnout and driving enhanced clinical and financial outcomes."
Innovated by Nuance and Microsoft, the Nuance DAX solution is
based on decades of Nuance conversational AI experience. It extends
the power of Nuance Dragon Medical that is already trusted by over
550,000 physicians globally to create a fully voice-enabled and
intelligent ambient exam room environment. Its capabilities far
exceed those of traditional speech recognition software and legacy
medical scribing services and include:
- True next-generation ambient conversational AI technology that
automatically converts a natural multi-party conversation between
providers and their patients into complete, accurate and structured
clinical documentation within the EHR.
- Secure and unobtrusive capture of the details and context of
multi-party conversations without interfering with the flow of
natural conversation or requiring special commands or
intervention.
- Voice biometrics that securely verifies speaker identity and
streamlines workflows.
- Support for both smartphones and a purpose-built ambient device
in exam rooms for maximum flexibility in deployment and use.
- Support for a wide array of medical specialties across both
in-person and telehealth encounters.
- A growing list of integrated Dragon virtual assistant skills
through a hands-free access point that enables care teams to
complete tasks in real-time within their EHR and third-party
applications.
To learn more about Nuance DAX, please visit:
https://www.nuance.com/ambient, or watch the Nuance DAX explainer
video here.
About Monument Health
Headquartered in Rapid City, S.D., Monument Health (formerly
Regional Health) is a community-based health care system with a
mission to make a difference, every day. The system offers care in
33 medical specialties and serves 20 communities across western
South Dakota and in eastern
Wyoming. With over 4,500
physicians and caregivers, Monument Health is composed of 5
hospitals, 8 specialty and surgical centers and more than 40
medical clinics and health care service centers. Monument Health is
a member of the Mayo Clinic Care Network.
About Nuance Healthcare
Nuance provides intelligent
systems that support a more natural and insightful approach to
clinical documentation, freeing clinicians to spend more time
caring for patients. Nuance healthcare solutions capture, improve,
and communicate more than 300 million patient stories each year,
helping more than 550,000 clinicians in 10,000 global healthcare
organizations to drive meaningful clinical and financial outcomes.
Nuance's award-winning clinical speech recognition, medical
transcription, CDI, coding, quality, and medical imaging solutions
provide a more complete and accurate view of patient care.
About Nuance Communications, Inc.
Nuance
Communications (NASDAQ: NUAN) is the pioneer and leader in
conversational AI innovations that bring intelligence to everyday
work and life. The company delivers solutions that understand,
analyze, and respond to people – amplifying human intelligence to
increase productivity and security. With decades of domain and AI
expertise, Nuance works with thousands of organizations globally
across healthcare, financial services, telecommunications,
government, and retail – to create stronger relationships and
better experiences for their customers and workforce. For more
information, please visit www.nuance.com.
Trademark reference: Nuance and the Nuance logo are
registered trademarks or trademarks of Nuance Communications, Inc.
or its affiliates in the United
States and/or other countries. All other trademarks
referenced herein are the property of their respective
owners.
Media Contacts:
Monument
Health:
Dan Daly
Email: ddaly@monument.health
Nuance Communications:
Caitlyn Keating
Tel: 781.565.8926
Email: Caitlyn.Keating@nuance.com
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SOURCE Nuance Communications, Inc.