DALLAS, July 21, 2016 /PRNewswire/ -- The latest
J.D. Power 2016 Business Wireline Satisfaction Study ranked
AT&T* "Highest In Customer Satisfaction with Small/Medium
Business Wireline Service, 2 Years in a Row"**. More than
3,000 U.S. wireline business customers participated in the study
between April and June 2016.
The J.D. Power 2016 Business Wireline Satisfaction Study looks
at 6 categories.
AT&T scored highest in 5 categories:
- Customer service
- Performance and Reliability
- Communication
- Cost of Service
- Sales Representative and Account Executives
"Serving business customers is our sweet spot. We have the
networks and integrated solutions businesses need to compete more
effectively," said Cathy Martine,
president National Business, AT&T Business Solutions. "Our
trusted advisors strive to connect with our business customers on a
personal level, building long-term relationships that help us
understand their businesses and provide innovative solutions that
enable the agility, speed and efficiency they need."
*AT&T products and services are provided or offered by
subsidiaries and affiliates of AT&T Inc. under the AT&T
brand and not by AT&T Inc.
** AT&T received the highest numerical score among 7
small-medium businesses in the J.D. Power 2015-2016 Business
Wireline Satisfaction Studies. 2016 study based on 3,324
total responses, measuring customer perceptions of their current
wireline provider, surveyed in April-June 2016. Your
experiences may vary. Visit jdpower.com.
About AT&T
AT&T Inc. (NYSE:T) helps millions around the globe connect with
leading entertainment, mobile, high speed internet and voice
services. We're the world's largest provider of pay TV. We have TV
customers in the U.S. and 11 Latin American countries. We offer the
best global coverage of any U.S. wireless provider.* And we help
businesses worldwide serve their customers better with our mobility
and highly secure cloud solutions.
Additional information about AT&T products and services is
available at http://about.att.com. Follow our news on Twitter at
@ATT, on Facebook at http://www.facebook.com/att and YouTube at
http://www.youtube.com/att.
© 2016 AT&T Intellectual Property. All rights reserved.
AT&T, the Globe logo and other marks are trademarks and service
marks of AT&T Intellectual Property and/or AT&T affiliated
companies. All other marks contained herein are the property of
their respective owners.
*Global coverage claim based on offering discounted voice and
data roaming; LTE roaming; voice roaming; and world-capable
smartphone and tablets in more countries than any other U.S. based
carrier. International service required. Coverage not available in
all areas. Coverage may vary per country and be limited/restricted
in some countries.
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SOURCE AT&T Inc.