NEW YORK, July 17, 2019 /PRNewswire/
-- Capgemini is expanding its AI capabilities with
Microsoft through a series of strategic services aimed at helping
enterprises to accelerate their adoption of AI technologies.
The new services include AI Engineering for production-grade
Data and AI platforms, AI for Operations Intelligence and AI for
Customer Experience.
Embedded in Capgemini's Perform AI portfolio offering,
Capgemini's AI Engineering service offering enables organizations
to modernize their data estate to deliver trusted, reliable, data
and AI platforms to support AI at scale applications and
data-centric reference architectures. By combining Azure with
relevant data and analytics, AI Engineering turns data into
actionable insights that clients need to move towards a unified
infostructure for delivering insights directly to applications and
end users.
In the industrial context, by launching AI for Operations
Intelligence using Azure IoT, Capgemini is helping manufacturers to
create an integrated AI-powered data and insights foundation which
is imperative for moving intuition-driven operations to
insight-driven, closed loop and autonomous plant operations. A key
component, the Capgemini Intelligent Operations Platform (IOP),
provides the ability to scale up manufacturing and operations
intelligence to enable improved visibility, predictability and
adaptability.
Finally, Capgemini's AI for Customer Experience (CX)
delivers a highly personalized and immersive customer
experience at scale while improving the operational efficiency of
marketing, sales and service functions. Capgemini's AI in CX
services enable its clients to leverage Azure AI capabilities
within Dynamics 365 for Sales, Dynamics 365 Market Insights,
Dynamics 365 for Customer Service and in Azure Bot Framework to
increase revenues, resolve issues faster, reduce contacts volumes
and complaints, as well as improve end user customer loyalty,
engagement and overall satisfaction.
Anne-Laure Thieullent, AI and Analytics Group Offer Leader at
Capgemini said, "We launched our Perform AI portfolio earlier
this year in order to help our clients deliver more tangible
business outcomes with trusted AI at scale. Our strategic
partnership with Microsoft and the solutions we are jointly
launching today are changing the game for organizations wanting to
drastically accelerate the business outcomes of their AI
initiatives deployed in the Microsoft Azure Cloud. Together we are
helping organizations across industries to deploy AI solutions in
production with an optimized time to market, enabling them to
fulfill the transformation potential they expect from AI."
John 'JG' Chirapurath, General Manager, Microsoft Azure Data
& AI said, "With the launch of its new Perform
AI portfolio, Capgemini continues to accelerate AI outcomes using
Azure. These joint services combined with the breadth of Azure,
help customers to build and infuse AI capabilities in every
experience across every industry for a successful
transformation.''
Accredited as a Microsoft Azure Expert Managed Services Provider
(MSP), Capgemini has thousands of Microsoft Certified Professionals
(MCPs) and Microsoft Azure Cloud Solution architects, and was
recently recognized as the Microsoft SAP on Azure Partner of the
Year. Capgemini serves Microsoft-enabled enterprises in 35
countries across the Americas, Europe and Asia
Pacific, and deployed AI Centers of Excellence in these
regions to support strategic client engagements and deployments
with Perform AI.
About Capgemini
A global leader in consulting,
technology services and digital transformation, Capgemini is at the
forefront of innovation to address the entire breadth of clients'
opportunities in the evolving world of cloud, digital and
platforms. Building on its strong 50-year heritage and deep
industry-specific expertise, Capgemini enables organizations to
realize their business ambitions through an array of services from
strategy to operations. Capgemini is driven by the conviction that
the business value of technology comes from and through people. It
is a multicultural company of over 200,000 team members in more
than 40 countries. The Group reported 2018 global revenues of
EUR 13.2 billion (about $15.6 billion USD at 2018 average rate).
Visit us at www.capgemini.com. People matter, results
count.
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SOURCE Capgemini