British Fishing Tackle & Bait Scales Order Fulfillment Processing 250% with Descartes Ecommerce WMS
January 10 2022 - 6:45AM
Descartes Systems Group (Nasdaq: DSGX) (TSX: DSG), the global
leader in uniting logistics-intensive businesses in commerce,
announced that UK-based sports and hobbies retailer Fishing Tackle
& Bait has successfully transformed its international
fulfillment capabilities with Descartes’ cloud-based ecommerce
warehouse management solution (WMS). With Descartes, the
multi-channel merchant scaled order processing capacity by 250%
without adding labour. In addition, it was able to virtually
eliminate miss-picked items and overselling of inventory, and
reduced customer service queries by more than 70%.
"Our business was originally a classic brick-and-mortar retail
store, but we soon realized we had to broaden our distribution
strategy and participate in marketplaces like Amazon and eBay to
ensure future growth not only in the UK but also in Ireland, Europe
and North America," said David Burleigh, Director of Fishing Tackle
& Bait. "With COVID, we suddenly experienced an incredible
spike in sales of over 250%. With only manual processes in place,
we soon faced inaccurate stock levels and disappointed customers
who were waiting for their deliveries. We were considering hiring
additional staff when our ecommerce platform provider, IRP
Commerce, recommended the Descartes ecommerce WMS to us. Now we’re
extremely proud of our current logistics operations and our ability
to better control over our customers' delivery experiences."
Part of Descartes’ ecommerce solution suite, the Descartes
ecommerce WMS solution helps direct-to-consumer brands and
ecommerce retailers rapidly scale in combination with providing an
improved customer experience. The solution helps ensure that
retailers can ship on time, ship the right items, reduce risks of
overselling existing inventory, and have greater transparency into
warehouse operations. The Descartes ecommerce WMS solution has
integrations into major ecommerce platforms to accelerate
implementation and time to value. Order information is
automatically available to be executed via mobile driven
multi-order pick-and-pack strategies and then fed into parcel
shipment systems.
"We’re pleased that Fishing Tackle & Bait is able to deliver
a highly satisfying online buying and delivery experience to their
customers," said Dirk Haschke, VP & General Manager, Ecommerce
at Descartes. "Our scalable ecommerce WMS offers efficient and
intelligent processes that eliminate key warehouse management
problem areas for online retailers. Fishing Tackle & Bait’s
ecommerce success demonstrates the importance of automated order
fulfillment for growing multi-channel merchants that want to stay
ahead of their competition and retain satisfied customers."
About Fishing Tackle & Bait LTD
About 10 years ago, David Burleigh bought the business that is
now known as Fishing Tackle & Bait LTD. In the beginning a
brick-and-mortar retail store with only a small handful of staff,
David – with an eye to modernization and bringing the business to a
broader audience – took his trade digital with a marketplace
strategy on eBay and Amazon, followed by their first ecommerce
site, built on Shopify. Today, the business is one of the largest
independently-owned retailers in the UK. Learn more at
https://www.fishingtackleandbait.co.uk/.
About Descartes
Descartes (Nasdaq: DSGX) (TSX: DSG) is the global leader in
providing on-demand, software-as-a-service solutions focused on
improving the productivity, performance and security of
logistics-intensive businesses. Customers use our modular,
software-as-a-service solutions to route, schedule, track and
measure delivery resources; plan, allocate and execute shipments;
rate, audit and pay transportation invoices; access global trade
data; file customs and security documents for imports and exports;
and complete numerous other logistics processes by participating in
the world's largest, collaborative multimodal logistics community.
Our headquarters are in Waterloo, Ontario, Canada and we have
offices and partners around the world. Learn more
at www.descartes.com, and connect with us
on LinkedIn and Twitter.
Global Media Contact Andra
Schaz
Tel: +49 (0)89 961 60 61
66
aschaz@descartes.com
Cautionary Statement Regarding Forward-Looking
Statements
This release contains forward-looking information within the
meaning of applicable securities laws ("forward-looking
statements") that relate to Descartes' solution offering and
potential benefits derived therefrom including potential efficiency
gains and potential productivity improvements; and other matters.
Such forward-looking statements involve known and unknown risks,
uncertainties, assumptions and other factors that may cause the
actual results, performance or achievements to differ materially
from the anticipated results, performance or achievements or
developments expressed or implied by such forward-looking
statements. Such factors include, but are not limited to, the
factors and assumptions discussed in the section entitled, "Certain
Factors That May Affect Future Results" in documents filed with the
Securities and Exchange Commission, the Ontario Securities
Commission and other securities commissions across Canada including
Descartes most recently filed management's discussion and analysis.
If any such risks actually occur, they could materially adversely
affect our business, financial condition or results of operations.
In that case, the trading price of our common shares could decline,
perhaps materially. Readers are cautioned not to place undue
reliance upon any such forward-looking statements, which speak only
as of the date made. Forward-looking statements are provided for
the purposes of providing information about management's current
expectations and plans relating to the future. Readers are
cautioned that such information may not be appropriate for other
purposes. We do not undertake or accept any obligation or
undertaking to release publicly any updates or revisions to any
forward-looking statements to reflect any change in our
expectations or any change in events, conditions or circumstances
on which any such statement is based, except as required by
law.
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