100% of Customers Recommend Snowflake for Fourth Consecutive Year in Dresner Advisory Services ADI Report
February 02 2021 - 9:00AM
Business Wire
Industry analytics research report ranks
Snowflake as a leading ADI technology provider
Snowflake (NYSE: SNOW), the Data Cloud company, today announced
Snowflake received a perfect recommend score in the 2021 Wisdom of
Crowds Analytical Data Infrastructure (ADI) Market Study after 100
percent of Snowflake customers who participated in the survey said
they would recommend Snowflake to other organizations, for the
fourth consecutive year. The ADI report is published annually by
Dresner Advisory Services, LLC.
In 2021 Snowflake maintained a high score across all metrics and
ranked as an Overall Leader in the Customer Experience Model, which
evaluates a vendor’s product and its customers’ real-world
experiences with the vendor’s sales and services staff.
Additionally, Snowflake achieved the rank of Credibility Leader in
the report’s Vendor Credibility Model. High placement in the
upper-right quadrant confirms customers believe they receive top
value and maintain significant confidence in Snowflake.
“With scores well above the overall sample, Snowflake is an
Overall Leader in both the Customer Experience and Vendor
Credibility models. It is best in class for a number of product
measures including scalability, usability, ease of installation,
ease of administration, customization and extensibility, and ease
of upgrade/migration to new versions. It maintains a perfect
recommend score,” said Howard Dresner, founder and chief research
officer at Dresner Advisory Services.
Snowflake’s Senior Vice President of Product Christian
Kleinerman said: “Snowflake’s Data Cloud is helping customers
mobilize their data to unlock more business value. To have 100% of
customers recommend Snowflake for four consecutive years is a
testament to our ongoing commitment to delivering product
innovations that put our customers’ needs first.”
Dresner rated vendors in the study on a five-point scale across
33 different criteria. Categories covered sales/acquisition
experience (eight criteria), value for price paid (one), quality
and usefulness of product (12), quality of technical support
(five), quality and value of consulting services (five), whether
the vendor is recommended (one), and integrity (one). Vendors that
Dresner rated include some of the biggest global tech companies in
software, cloud services, search, advertising and e-commerce.
Download the 2021 Analytical Data Infrastructure Market Study to
learn more.
About Snowflake
Snowflake delivers the Data Cloud — a global network where
thousands of organizations mobilize data with near-unlimited scale,
concurrency, and performance. Inside the Data Cloud, organizations
unite their siloed data, easily discover and securely share
governed data, and execute diverse analytic workloads. Wherever
data or users live, Snowflake delivers a single and seamless
experience across multiple public clouds. Snowflake’s platform is
the engine that powers and provides access to the Data Cloud,
creating a solution for data warehousing, data lakes, data
engineering, data science, data application development, and data
sharing. Join Snowflake customers, partners, and data providers
already taking their businesses to new frontiers in the Data Cloud.
Snowflake.com.
About Dresner Advisory Services
Dresner Advisory Services was formed by Howard Dresner, an
independent analyst, author, lecturer, and business adviser.
Dresner Advisory Services, LLC focuses on creating and sharing
thought leadership for Business Intelligence (BI), Performance
Management, and related areas.
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Media Contact Snowflake Danica Stanczak Sr. PR Manager
press@snowflake.com
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