DTE Electric to provide $30-$40 million in bill relief during peak summer usage months
April 30 2020 - 10:42AM
DTE Energy today announced that it is passing along between $30 to
$40 million in bill relief to its electric utility customers for
the months of June and July. DTE has leveraged its efficiency and
lower fuel prices to significantly reduce the amount of money it
spends on generation costs and is passing these savings on to its
customers.
“We know that many Michiganders are experiencing
hardships due to the COVID-19 pandemic,” said Trevor Lauer,
president of the electric company at DTE Energy. “That’s why we
feel it is important to apply some relief for upcoming June
and July bills to help ease some of the financial burdens being
experienced by our customers and the communities we
serve."
This $30 to $40 million bill relief initiative
will complement DTE’s recently announced Personalized Service
Protection program to help customers experiencing financial
hardships due to COVID-19. The service protection program helps
ensure impacted customers can retain the energy service they need
during this ongoing crisis. Some of the customized protections
available to eligible customers include deposit waivers, payment
extensions and flexible repayment options.
DTE’s COVID-19 Response
Efforts
This bill relief effort and Personalized Service
Protection program are the latest in a series of recent actions DTE
has taken to help its customers during the COVID-19 crisis. Other
actions include:
- Extending coverage through June 1, 2020 for customers enrolled
in its low-income and senior shutoff protection programs
- Extending its 30-day medical hold policy to help low-income
customers who are physically exposed, infected or quarantined by
the COVID-19 virus (including influenza)
- Providing business customers with guidance on resources
available to them through state and federal agencies via
its COVID-19 business support site
- Providing energy efficiency guidance to customers spending more
time at home, with easy, low- or no-cost steps that can
immediately reduce usage and costs
- Encouraging customers to download the free DTE Insight
app which helps monitor energy use and take actions to reduce
usage, and thereby lower bills
- Stressing the benefits of its safe and convenient ways to
manage accounts – such as eBill, AutoPay, mobile payment and
other programs
More information on the Personalized Service
Protection program, as well as DTE’s other initiatives in response
to COVID-19 can be found at dteenergy.com/covid19.
Across our communities, the DTE Energy
Foundation has donated more than 800,000 respiratory masks to first
responders and medical professionals, with a goal of ultimately
distributing 2 million masks. In the first month of the
crisis, the Foundation supported one million meals, basic needs for
100,000 families and helped 400 small businesses with grants. The
Foundation also launched a matching grant program for the Michigan
Association of United Ways and Michigan Action that has resulted in
nearly $1 million in public donations to-date. In addition, the
Foundation is matching donations by DTE Energy employees,
contractors and retirees to nonprofits across Michigan, including
faith-based organizations.
About DTE Energy
DTE Energy (NYSE: DTE) is a Detroit-based
diversified energy company involved in the development and
management of energy-related businesses and services nationwide.
Its operating units include an electric company serving 2.2 million
customers in Southeast Michigan and a natural gas company serving
1.3 million customers in Michigan. The DTE portfolio includes
energy businesses focused on power and industrial projects;
renewable natural gas; natural gas pipelines, gathering and
storage; and energy marketing and trading. As an environmental
leader, DTE utility operations will reduce carbon dioxide and
methane emissions by more than 80% by 2040 to produce cleaner
energy while keeping it safe, reliable and affordable. DTE
Electric aspires to achieve net zero carbon by 2050. DTE is
committed to serving with its energy through
volunteerism, education and employment initiatives, philanthropy
and economic progress. Information about DTE is available
at dteenergy.com, empoweringmichigan.com, twitter.com/dte_energy and facebook.com.
About DTE Energy Foundation
The DTE Energy Foundation is the philanthropic
arm of DTE Energy, continuing the legacy of community support and
involvement of its electric and natural gas utilities, which serve
2.2 million electric customers in Southeast Michigan and 1.3
million natural gas customers in Michigan. In 2019, the DTE Energy
Foundation provided grant support to hundreds of non-profits
throughout the company's service territories. As one of Michigan's
leading corporate citizens, DTE Energy is a force for growth and
prosperity in communities across Michigan in a variety of ways,
including philanthropy, volunteerism and economic progress. Visit
DTEFoundation.com to learn more.
Micah Ragland
DTE Energy
313.235.5555
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