Verint Customer Engagement Optimization Solutions Earn Multiple Industry Honors
March 21 2017 - 8:30AM
Business Wire
Knowledge Management, Robotic Process Automation and Call
Recording Software Recognized for Innovation and Impact on Customer
and Employee Experiences
Verint® Systems Inc. (Nasdaq: VRNT) today announced that it has
received several industry honors for solutions in its Customer
Engagement Optimization™ portfolio. These recent awards highlight
the company’s technology innovation in the areas of knowledge
management, robotic process automation and call recording
solutions.
KMWorld’s “100 Companies That Matter in Knowledge
Management”Named again to this year’s KMWorld “100 Companies
That Matter in Knowledge Management” ranking is Verint Knowledge
Management™. The highly-scalable solution uses context to deliver
the right knowledge to employees in the contact canter and to
customers through self-service. This annual awards program
recognizes the best in innovation, creativity and functionality
among providers of knowledge management solutions that help
employees and customers find what they need, whenever they need
it.
CUSTOMER Magazine’s “2017 Product of the Year
Award”Verint Robotic Process Automation™ received a Product of
the Year Award from CUSTOMER magazine. The honor recognizes
products in the industry that enable organizations to meet and
exceed the expectations of their customers. The software uses
robots to automate, manage and execute high volumes of
time-consuming business processes around-the-clock each day,
automating repetitive and time-consuming processes. Leveraging the
software also enables employees to focus on more complex and
value-added customer activities.
Internet Telephony’s “2017 Product of the Year
Award”The Internet Telephony Product of the Year
Award, announced in January of this year, recognizes companies that
have developed exceptional VoIP and IP communications products and
services. This year, Verint Call Recording™ was selected
for its role in helping companies gain more value from captured
interactions by indexing, archiving and retrieving audio, screen
and other interaction methods from different and mixed recording
environments.
About Verint Systems Inc.Verint® (Nasdaq: VRNT) is a
global leader in Actionable Intelligence® solutions with a focus on
customer engagement optimization, security intelligence, and fraud,
risk and compliance. Today, more than 10,000 organizations in
approximately 180 countries—including over 80 percent of the
Fortune 100—count on intelligence from Verint solutions to make
more informed, effective and timely decisions. Learn more about how
we’re creating A Smarter World with Actionable Intelligence® at
www.verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management’s expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2016, our Quarterly
Report on Form 10-Q for the quarter ended October 31, 2016, and
other filings we make with the SEC. The forward-looking statements
contained in this press release are made as of the date of this
press release and, except as required by law, Verint assumes no
obligation to update or revise them or to provide reasons why
actual results may differ.
VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE,
CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360,
WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO,
AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, CUSTOMER ENGAGEMENT
SOLUTIONS, ENTERPRISE INTELLIGENCE SOLUTIONS, SECURITY INTELLIGENCE
SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR,
RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO,
SUNTECH, and VIGIA are trademarks or registered trademarks of
Verint Systems Inc. or its subsidiaries. Other trademarks mentioned
are the property of their respective owners.
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Verint Systems Inc.Industry
Information:Candace Flynn,
303-254-7152candace.flynn@verint.comorInvestor Relations:Alan Roden,
631-962-9304alan.roden@verint.com
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