DENVER, March 24, 2020 /PRNewswire/ -- TTEC Holdings,
Inc. (NASDAQ: TTEC), a leading digital global customer
experience technology and services company focused on the
design, implementation and delivery of transformative solutions for
many of the world's most iconic and disruptive brands, today
announced the following business update.
TTEC's priority is the health and safety of its employees,
clients' service, and support of communities where it operates
during these rapidly changing and unprecedented times. TTEC began
preparing for the potential consequences of coronavirus/COVID-19
outbreak over two months ago. The company continues to serve its
clients' evolving needs through proactively leveraging its global
contact center technology infrastructure and ensuring that its
employees and clients have the access, tools, and technology they
require to continue working safely and efficiently.
The company's approach to @home work and business continuity
support has been built over many decades, and includes helping
clients establish and execute contingency plans across their
operations with rapid deployment of scaled @home resources,
on-demand remote capacity, and virtual technology solutions that
help reduce risk and provide frontline assistance during this
crisis.
Recent government-imposed restrictions around the world have
significantly impacted businesses and their workforces. Certain
TTEC operating centers have been affected by local lockdowns and
restrictions on facilities access. Others may be impacted as the
coronavirus/COVID-19 spreads. Given the overall uncertainty and
fluidity of the current global pandemic response, coupled with how
various government-imposed limitations may translate into client
service delivery constraints, TTEC is withdrawing the guidance
provided on March 4, 2020. TTEC
continues to be highly engaged with new and existing clients
leveraging its technology solutions and service capabilities to
help its clients and their customers in this time of need. The
company will provide more detailed analysis in conjunction with its
first quarter 2020 earnings report.
TTEC continues to maintain a strong liquidity position and
healthy balance sheet.
About TTEC
TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading global customer
experience technology and services company focused on the design,
implementation and delivery of transformative customer experience
for many of the world's most iconic and disruptive brands. The
Company delivers outcome-based customer engagement solutions
through TTEC Digital, its digital consultancy that designs and
builds human centric, tech-enabled, insight-driven customer
experience solutions for clients and TTEC Engage, its delivery
center of excellence, that operates customer acquisition, care,
fraud prevention and detection, and content moderation services.
Founded in 1982, the Company's 49,500 employees operate on six
continents across the globe and live by a set of customer-focused
values that guide relationships with clients, their customers, and
each other. To learn more about how TTEC is bringing humanity to
the customer experience, visit www.ttec.com
FORWARD-LOOKING STATEMENTS
This earnings release contains forward-looking statements within
the meaning of the Private Securities Litigation Reform Act of
1995. These statements are based on the current beliefs and
expectations of TTEC Holding, Inc.'s management and are
subject to significant risks and uncertainties. Specifically, we
would like for you to focus on risks related to our strategy
execution, our ability to innovate and introduce technologies that
are sufficiently disruptive to allow us to maintain and grow our
market share, cybersecurity risk and risks inherent to our equity
structure. Actual results may differ from what is expressed in the
forward-looking statements. Risk Factors that could cause TTEC's
results to differ materially from those described in the
forward-looking statements can be found in TTEC's Annual Report on
Form 10-K for the year ended December 31,
2019, which has been filed with the U.S. Securities and
Exchange Commission (the "SEC") and is available on TTEC's
website www.ttec.com, and on the SEC's public website at
www.sec.gov. TTEC Holdings, Inc. does not undertake to update any
forward-looking statements.
Investor Relations
Contact
Paul
Miller
+1.303.397.8641
|
Public Relations
Contact
Nick
Cerise
+1.303.397.8331
|
Address
9197 South Peoria
Street
Englewood, CO
80112
|
Contact
ttec.com
+1.800.835.3832
|
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SOURCE TTEC Holdings, Inc.